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Blue Lagoon Beach Hotel

3.0 of 5
Blue Bay, Mauritius
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Blue Lagoon Beach Hotel
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Ranked #2 of 2 Hotels in Blue Bay
A recent review
5 of 5 stars reviewed 1 week ago
Susan M Pontypridd, United Kingdom
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320 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Pontypridd, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at this resort for two weeks and when I look back over some of the bad reviews, wonder if we were in the same place! We've travelled widely so can make comparisons. We had a lovely room overlooking the pool and (just) the beach (no36 ) with all the facilities we needed and it was... More 

Was this review helpful? Yes 3
Durban, South Africa
Contributor
14 reviews 14 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 2 weeks ago

i have been traveling to Mauritius for last 9 years i think i have a fair experience to know what is expected from different classes of hotels on the island . this hotels website states its a 4 star hotel , well this is not the case , cant even be classed as a3 star , we where traveling with... More 

Was this review helpful? Yes 3
Reviewer
4 reviews 4 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 11, 2015

We found the hotel to be a very pleasant place to stay we were in the hotel for two weeks we found the hotel very clean the staff very friendly and helpful we were staying all inclusive the food is of a buffet nature and we can say that it was of good quality and varied we did find out... More 

Was this review helpful? Yes 7
Nottingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 6, 2015

I am currently half way through my stay at this hotel. And I think it is a brilliant hotel. It is right on the beach. The room is comfortable and modern with a balcony over looking the pool and the beach. The air con works well and there is also a fridge in the room. In the bathroom there is... More 

Was this review helpful? Yes 7
Pretoria, South Africa
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 29, 2015

The hotel is very average, however the food was great (excluding breakfast which was the same every day). Every night the chef prepared different menu, we always looked forward to suppers. The serving staff doesn't seam to enjoy their job, always kid of in the bad mood. What made the trip for us was the beach activities. The boat rides... More 

Was this review helpful? Yes 1
Stanley
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 8, 2015

Had a fantastic time with friends during my stay at the Blue Lagoon Beach Hotel in Decembre. The staff was very kind and helpful specially waiters and barstaff. We don't regret for staying there. Food was excellent and pool was wonderful but music entertainement was not great. should improve with modern song. Thanks

Was this review helpful? Yes 2
Curepipe
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed January 5, 2015

We went there with the family over the weekend, the hotel is a complete disaster. All the staff, from the receptionist to the waiters have no manners and are rude. They make mistakes with everything and insist that they are right. Their favourite answer to any query is no. The pool was filthy, the housekeeping staff walks around in the... More 

Was this review helpful? Yes 9
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 4, 2015

Stayed there for November 2014. Warning; the hotel receives bus loads of locals for Friday-Sunday. Locals with no manners! "Stealing" sunbeds, towels... Suddenly you got at least 20 children playing in the pool! No pool attendant from the hotel. for disturbing locals with a lot of children guests. The menu at the hotel is okay for maximum one week. After... More 

Was this review helpful? Yes 5
Maidstone, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 31, 2014

I discovered this area during a previous trip to Mauritius when I took a speed boat trip to Blue Bay.This contains a protected marine park and corals. Being a keen but not very brave snorkeller I spotted that there was a hotel on the shore. I later found from Google that this was the Blue lagoon beach hotel. In December... More 

Was this review helpful? Yes 8
London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed December 31, 2014

I haven't even stayed at this hotel yet, and I already hate it. I am sorry to say so, but never has a customer service/reservation service angered and disappointed me so much. My family and I ( a large group) have made a booking for the 3rd January. When we were making our booking, the hotel was very impatient to... More 

Was this review helpful? Yes 6
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