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All 5 Balaclava hotels

La Plantation Resort & Spa

4.0 of 5 Hotel   |   Turtle Bay, Balaclava, Mauritius
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La Plantation Resort & Spa
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Ranked #4 of 5 Hotels in Balaclava
A recent review
4 of 5 stars reviewed 3 weeks ago
Jainrajesh Abu Dhabi, United Arab Emirates
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975 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (165)
Date | Rating
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English first
Grand Baie, Riviere du Rempart, Mauritius
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Terrible hotel, old, not well maintained, the only thing that is perfectly clean is the swimming pool. Tennis courts are ina terrible state. Rooms are very basic, and old, foot stool is a table for the telephone, only 4 local television stations, plugs are not standard and they can't provide adaptors. You hardly see any cleaning staff. Service is poor.... More

Was this review helpful? Yes 4
Riyadh, Ar Riyad, Saudi Arabia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We rented out a Superior Room and asked for special requests We arrived at the Hotel on a Saturday, expecting to stay for two days. when we reached the hotel, the waiters took our baggage and asked us to sit down and totally forgot about us. I had to go again to counter and asked to be served. Secondly, they... More

Was this review helpful? Yes 4
H0tels_Management, General Manager at La Plantation Resort & Spa, responded to this review

Dear guest, Thank you for your feedback but I must say I am quite surprised by some of the comments related in your post. I may accept that you have not been satisfied with your stay with us but this is really not a way to express your disappointment – as some remarks are simply unbelievable. Anyway I will take... More

Abu Dhabi, United Arab Emirates
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the hotel for 2 weeks and fully enjoyed my stay. The hotel is a nice property, though it needs improvement in terms of service and food quality. The rooms are nice as far as size is concerned but housekeeping needs complete overhaul. The hotel is perhaps understaffed and staff not trained enough. Soap and shampoo will not... More

Was this review helpful? Yes
H0tels_Management, General Manager at La Plantation Resort & Spa, responded to this review

Dear guest, Thanks for sharing your feedback on your recent stay at La Plantation Hotel. I am glad to read that you have enjoyed your stay with us and really appreciate your comments which will definitely help me improving the level of service as there is a new management in place. As you might imagine, it will take some time... More

Senior Contributor
29 reviews 29 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 3 weeks ago

i went there to stay a night as i had to complete a project work. I went to the reception to ask them for an adapter so that i can plug my laptop in the socket which was in the room. They say that they don't have one without even making the effort to try to get one or look... More

Was this review helpful? Yes 2
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I was there for 3 weeks and thoroughly enjoyed it. All inclusive is the best as there is no worry about taking money anywhere. There was a lovely selection of foods which are all cooked very well, sometimes if you don't get there early there isn't any food but the chiefs reassured us that food will come and it did... More

Was this review helpful? Yes 1
H0tels_Management, General Manager at La Plantation Resort & Spa, responded to this review

Dear Emily, Allow me first of all to thank you for having chosen La Plantation Hotel for your family break, I am happy to read that you’ve enjoyed your holidays in Mauritius while being with us. I will pass on your appreciation to my entire team which have had pleasure in welcoming and serving you and your whole family, special... More

Toronto
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 9, 2014 via mobile

The lobby is the nicest part. All inclusive does not include all items on the menu . Internet only works in some parts of the lobby . Activities in all inclusive fill up fast , and even if you sign up in time , if it doesn't work for them , they try to talk you into a different activity... More

Was this review helpful? Yes 2
H0tels_Management, General Manager at La Plantation Resort & Spa, responded to this review

Dear guests, I would like to thank you for your feedback regarding your recent stay in our hotel. I do take note of your constructive remarks which will help us improving the quality of service provided to our guests. I would like to point out that you have experienced our hotel at its maximum occupancy - the hotel being quite... More

New Delhi
Top Contributor
52 reviews 52 reviews
33 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed August 5, 2014

We stayed for 5 days on a family holidays. Its a ideally located, beautiful property, but lacks the basic maintenance and quality service. The good part first, the rooms are huge and well designed, and the resort property itself is very nice. The beach is very clean and quiet with good variety of water sports activities on offer,(some complimentary and... More

Was this review helpful? Yes 2
H0tels_Management, General Manager at La Plantation Resort & Spa, responded to this review

Dear guest, Thank you for your valuable feedback on your recent family stay with us. First of all, I would like to apologize on behalf of all my staff if the level of service was not up to your expectations. Rest assured that I will personally follow-up on this matter as we endeavor to extend courteous attention to all our... More

Cambridgeshire, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 3, 2014 via mobile

We went stayed at La Plantation for 11 nights and had a wonderful time. The room was nice and clean and was serviced every day. As we were all inclusive the mini bar in the room was free too. We were lucky enough to get a sea facing room and the view was fantastic. Food was pretty good on the... More

Was this review helpful? Yes 4
H0tels_Management, General Manager at La Plantation Resort & Spa, responded to this review

Dear guest, Allow me to first of all thank you for having chosen La Plantation Hotel for your recent holiday in Mauritius, I am glad to read that you’ve enjoyed your stay with us and that my team have been exceeding your expectations. I will pass on your appreciations and a special mention will go to the kitchen and the... More

Durban, South Africa
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 30, 2014

Great views from the room and great Mojitos. You might need to phone the receptions for everything you need and sometime take a long walk to it to get whatever you need yourself. The staff is friendly (or maybe it is because i can speak French fluently)...the food can be great depending on what you chose to eat, expensive shops!... More

Was this review helpful? Yes 1
H0tels_Management, General Manager at La Plantation Resort & Spa, responded to this review

Dear Yan, I would like to thank you for having chosen La Plantation Hotel for your recent stay, I am glad to know that you’ve enjoyed your time in Mauritius while being with us. I will take into high consideration your valuable comments which will allow me to improve the service in general and will pass on your appreciationa to... More

Gurgaon, India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed July 23, 2014

We stayed for 5 days in the hotel. The only good part is that the resort is very peaceful and quiet. It is a big property but it badly needs a maintenance. We had a sea view deluxe room , the size was good but the rooms was substandard. The flooring was broken. The attitude of the staff is very... More

Was this review helpful? Yes 7
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Additional Information about La Plantation Resort & Spa

Address: Turtle Bay, Balaclava, Mauritius
Location: Mauritius > Pamplemousses District > Balaclava
Price Range (Based on Average Rates): $$
Hotel Class:4 star — La Plantation Resort & Spa 4*
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Also Known As:
La Plantation Hotel Balaclava
La Plantation Resort And Spa
La Plantation Balaclava
La Plantation Mauritius
La Plantation Resort & Spa Mauritius/Balaclava

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