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Angsana Balaclava Mauritius

5.0 of 5 Turtle Bay, Republic of Mauritius, Balaclava, Mauritius
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Certificate of Excellence 2014
Angsana Balaclava Mauritius
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Angsana Balaclava Mauritius
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360 reviews from our community

Traveler rating
    284
    46
    17
    8
    5
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63
226
4
10
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Well, the resort is very beautiful and located at a very calm and quiet place. Best for honeymoon purpose. Miss Jenna will be there for you every time you need any kind of help. All the staff persons are good and have a very cute smile all the time. Do visit for your honeymoon.

Was this review helpful? Yes
Franck_Seguin, General Manager at Angsana Balaclava Mauritius, responded to this review

Dear Valued Guest, Thank you for taking the time to leave a Trip Advisor comment following your recent stay at Angsana Balaclava Mauritius. Situated on a secluded cove on the northwesty coast of Mauritius and nestled in the scenic Baie aux Tortues, Angsana Balaclava Mauriitus is a vivid illustration of an idyllic island gateway. Exquisitely and Elegantly designed to reflect... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at Angsana Balaclava last week in a beautiful spa suite. Recommend this room type if you want privacy and tranquility and still just a few unites wander to the beach. This hotel is absolutely stunning. The staff are excellent. Every service is with a smile. Mope cable service. I love the way the hotel is involved in training... More 

Was this review helpful? Yes
Franck_Seguin, General Manager at Angsana Balaclava Mauritius, responded to this review

Dear Valued guest, Thank you for taking the time to leave a Trip Advisor comment following your stay at Angsana Balaclava Mauritius. We are glad to know that you had a “stunning time” time. Nestled in the secluded area of Turtle Bay, Angsana Balaclava Mauritius with its 52 suites, offers a hideaway ideal for travellers looking for privacy and relaxation.... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Coming from cold Paris between two movies, I really appreciate this place with amazing rooms, beautiful beach and kindly people who work there. For sure, I'll come back in a few month in this paradise. Don t forget țo test the incredible Spa and ask for room 106.

Was this review helpful? Yes 1
Franck_Seguin, General Manager at Angsana Balaclava Mauritius, responded to this review

Dear Valued guest, We would like to thank you for your warm comments following your recent stay at Angsana Balaclava Mauritius. I am proud to read that you received a professional service during your stay with us. Our associates are trained to be authentic and provide service attitude that is above expectations. Your kind comments have been passed on to... More 

Grand Baie
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Angsana is a very beautiful hotel! We had a wonderful view of the sunset from our room. it has a very calm and relaxing atmosphere. The food is also very delicious and the staff are really friendly. we really enjoyed our stay.

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Franck_Seguin, General Manager at Angsana Balaclava Mauritius, responded to this review

Dear Millina, Greetings from Angsana Balaclava Mauritius! Thank you for taking the time to leave a Trip Advisor comment following your recent stay in our 5 * luxury boutique hotel. I am thrilled to read that you were able to feel the professional and friendly service of our staff upon arrival. Our team is trained to be authentic, friendly, gracious... More 

Dunfermline, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Cannot believe recent poor review regarding service, obviously some people do not appreciate 5 star service!! We have been fortunate to stay in other luxury hotels and thie Angsana Balaclava beats them all!! Every staff member had a friendly attitude and we were able to relax and enjoy the beautiful surroundings. Highly recommended.

Was this review helpful? Yes
Franck_Seguin, General Manager at Angsana Balaclava Mauritius, responded to this review

Dear Gordon, Greetings from Angsana Balaclava Mauritius. It is with immense pleasure that we read of your warm comment regarding your recent stay with us. Angsana Balaclava is a Five-star luxury resort situated on a secluded cove in the northwest coast of Mauritius. Exquisitely and elegantly designed it provides an ambiance of romance, calmess and serenity. We are glad that... More 

Chester, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My husband and I arrived at this hotel on 16th November 2014 after our current hotel where we had our wedding and honeymoon (Paradise Cove Hotel and Spa) relocated us due to them being at maximum capacity. Our initial thoughts of this hotel were ‘wow’ as it looked amazing but unfortunately the service at this hotel really lets them down.... More 

Was this review helpful? Yes 2
Franck_Seguin, General Manager at Angsana Balaclava Mauritius, responded to this review

Dear Valued guest, Thank you for taking the time to leave a Trip Advisor comment following your recent stay at Angsana Balaclava Mauritius. Nestled in the secluded area of Turtle Bay, Angsana Balaclava Mauritius with its 52 suites, offers a hideaway ideal for travellers looking for privacy and relaxation. We are thrilled that you were able to unwind to a... More 

South Korea
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 17, 2014

I visited with my fiance and the room was just amazing. The bedroom was cozy and the bedding was super soft and nice. It felt like I was surrounded by clouds, I think that is what lying on clouds would feel like. The bathroom area was convinient and spacious for 2 people to share, with 2 basins and 2 separated... More 

Was this review helpful? Yes 2
Franck_Seguin, General Manager at Angsana Balaclava Mauritius, responded to this review

Dear Dillan, Sunny Greetings from Mauritius and thank you for taking to leave such a wonderful comment on Trip Advisor following your recent stay at Angsana Balaclava Mauritius. Nestled in the secluded area of Turtle Bay, Angsana Balaclava Mauritius with its 52 suites, offers a hideaway ideal for travellers looking for privacy and relaxation. We are thrilled to find that... More 

Eastbourne, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 13, 2014

Just returned from angsana totally a dream paradise. The resort was just so relaxing.firstly our ocean view pool suite was 6star luxury.you need to stay in one of these to appreciate how beautiful they are. Sunsets every night on our balcony PARADISE The food in the restaurant food was delicious.big thanks to preteem for catering for my very fussy wife... More 

Was this review helpful? Yes 1
Franck_Seguin, General Manager at Angsana Balaclava Mauritius, responded to this review

Dear Ian, Sunny greetings from Angsana Balaclava Mauritius. We would like to first of all congratulate you on such a beautiful wedding and thank you for taking the time to leave a Trip Advisor comment. Moreover we are extremly glad that you chose to share your joy and special moment with us. Our team is trained to be authentic, friendly,... More 

Durban
Contributor
11 reviews 11 reviews
10 hotel reviews
69 helpful votes 69 helpful votes
1 of 5 stars Reviewed November 8, 2014

We have stayed at a number of hotels in Mauritius over the years and strongly recommend that you approach them first before trying the Angsana Balaclava Resort. There is the magnificent Hotel Oberoi; the fun-filled family-orientated Sugar Beach; the luxurious St. Geran and Le Tousserok; and, Dinrobin. We arrived at Angsana at approximately 19:00 in the evening. Our room was... More 

Was this review helpful? Yes 5
Franck_Seguin, General Manager at Angsana Balaclava Mauritius, responded to this review

Dear Elizabeth, I take good note about your feedback in our Resort and would like first of all to apology about the unexpected experience you encountered with us. The past reviews in Tripadvisor showcase that it doesn't reflect at all the service that our team used to deliver and I have to say that I am very disappointing that we... More 

London, United Kingdom
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 5, 2014

Arrived yesterday to be welcomed by a very nice guy who promptly left us sitting in the lobby for half an hour. After about 15 minutes a woman came and explained that our room was being cleaned and would be ready "later". We asked if she meant in ten minutes or two hours and she simply shrugged and walked off.... More 

Was this review helpful? Yes 5
Franck_Seguin, General Manager at Angsana Balaclava Mauritius, responded to this review

Dear sir, Following our last meeting in the Resort I would like again to apology for the poor experience you have encountered during your stay especially in housekeeping. It doesn't reflect at all our standard and more important Angsana standards. I do hope that you finally enjoyed the rest of your stay after our discussion, especially the spa treatment and... More 

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Additional Information about Angsana Balaclava Mauritius

Address: Turtle Bay, Republic of Mauritius, Balaclava, Mauritius
Location: Mauritius > Pamplemousses District > Balaclava
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Angsana Balaclava Mauritius 5*
Number of rooms: 52
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Also Known As:
Angsana Balaclava Hotel Balaclava
Angsana Balaclava Mauritius
Hotel Style:
#2 Family Hotel in Balaclava
#2 Romantic Hotel in Balaclava
#2 Luxury Hotel in Balaclava
#2 On the Beach Hotel in Balaclava

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