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InterContinental Resort Mauritius

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Balaclava Fort, Coastal Rd, Balaclava, Mauritius
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InterContinental Resort Mauritius
InterContinental Resort Mauritius
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1,859 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Resort Mauritius
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Dublin
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 12, 2012

My wife and I stayed here for our honeymoon in September 2010. We arrived very early after 17 hours of travelling from Dublin via Paris. We were seated in the reception and given fresh fruit drinks while we waited for for someone to take us to our room. The room was spacious, with a large bed and living space with... More 

Helpful?
2 Thank HedgeJumpingOlympian
Management response:

Dear HJOlympian, I would like to thank you for sharing your honeymoon experience even after 2 years! I have already shared your valuable comments with our Management team. Since you last came, we have upgraded our restaurant offerings and changed the concept of the Segala restaurant from Mediterranean to Mauritian to be more In the Know! I am unsure of... More 

Mumbai
Level Contributor
77 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed July 10, 2012

Had a wonderful Holiday in Mauritius in July 12. It is beautiful Island and a lovely place for a quite holiday. Stayed at InterContinental Hotel which is on the beach. It is standard resort Hotel. Can get a good rate.

Helpful?
2 Thank AshokJalan
Management response:

Dear AshokJalan, Thank you for taking the time to share your experience with us. It was a pleasure welcoming you and we hope to have see you again soon! Best regards, Arnaud Esnault Executive Assistant Manager More 

Bhopal M.P.
Level Contributor
34 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 10, 2012

We were four families went for pure beach vacation and relaxation, our expectations were more than exceeded! Very clean, very friendly and cooperative staff and the food was Excellent! We recommend the hotel for people really are looking for rest and relaxation. Evening entertainment programs were too good and attractive. The best thing was the Indian restaurants and quality Indian... More 

Helpful?
2 Thank imrajforu
Management response:

Dear imrajforu, Thank you very much for your wonderful feedback regarding your family vacation in Mauritius. We are delighted to read that you enjoyed every moment of it as this is what we are striving for! We hope to have the pleasure to welcome you again in the near future. Kind regards, Arnaud Esnault Executive Assistant Manager More 

CT
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 9, 2012

Stayed at the hotel in June for a week. Property is one of the upscale hotels closest to Port Louis so makes it attractive for business travelers. The lobby is great, staff welcoming and the rooms good (very nice bathrooms) and plenty of options to have lunch or dinner, The breakfast buffet was excellent with a lot of choice. When... More 

Helpful?
1 Thank Tinus
Management response:

Dear Tinus, Thank you for your constructive feedback. It was a pleasure meeting you while you were staying on property. As mentioned in my previous answer, we have a mix of nationalities and we cater for everyone's needs and expectations. We are definitely a 5 star property. However you need to compare apple to apple! We are not competing with... More 

Carnoustie, United Kingdom
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 9, 2012

My wife and I had serious reservations about going to this hotel but after emailing Arnaud 4 weeks before we were due to go out he reassured us not to worry and that everything would be fine. As in previous feedbacks there are problems with birds in the buffet restaurant although when I met Arnaud 3 days into our stay... More 

Helpful?
1 Thank bothysaints
Management response:

Dear bothysaints, I would like to thank you for taking the time to share your feedback with us. Being in a tropical environment means that there are some natural challenges and birds are part of it. As you have seen our restaurants are all open space without windows and as such it is difficult to keep the birds away especially... More 

New Delhi, India
Level Contributor
100 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed July 8, 2012

Me and my wife selected this resort for our honeymoon after lot of research. And I must say that tripadvisor reviews helped a lot in our decision. We had the best time of our life. I thank the hotel management for our memorable stay. The property is very well constructed with most rooms having a sea view. The room was... More 

Helpful?
1 Thank nikhil_malhotra
Management response:

Dear nikhil_malhotra, Thank you very much for your feedback. We are delighted to read that you had a fabulous time with us in Mauritius. I have already shared your awesome comments with our team. We look forward to welcoming you again in the near future. Warm regards, Arnaud Esnault Executive Assistant Manager More 

London, United Kingdom
Level Contributor
98 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed July 7, 2012

The first view as soon as you enter the reception was the most fabulous.....The reception is a very height ed and vast area through which the beautiful, blue ocean was seen... it was an amazing sight...The rooms were very nicely kept and very spacious with each room having a balcony facing the sea, bathrooms were very huge and had a... More 

Helpful?
Thank Utsavshah01
Management response:

Dear Utsavshah01, We would like to thank you for your constructive feedback as it enables us to improve on a daily basis. We are pleased to read that you enjoyed our facilities and views of the Indian Ocean. I do apologize for the lack of follow up from our Reception team regarding your request for an adapter. We are delighted... More 

Mumbai India
Level Contributor
47 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 6, 2012

Stayed with my family, and thought it was great for a really laid back vacation...if you are not going to be critical about everything. The staff is friendly but laid back...food is average not extraordinary. The Indian food is average ( if you remember you are not in India), the Oriental at the Noble House is not too bad either..the... More 

Helpful?
Thank TRIPMKO
Management response:

Dear PriyaGK, Thank you for taking the time to share your experience with us on TripAdvisor. We are glad to read that your son enjoyed our Segala Mauritian restaurant and the heated pool. I am delighted to inform you that we have reinforced our Permanent Maintenance Management to make sure we keep our hotel fresh and well presented at all... More 

Ahmedabad, India
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 6, 2012

Words fail to describe the beauty of MAURITIUS ISLAND. It is blessed by nature to become its own MIRROR. The panoramic view of ocean with multicolored facets itself is awesome. As you enter the main entrance of Intercontinental Mauritius Resort ,Balaclava Fort , Vile Valio Road, Mauritius , you forget your worries and hurries of life and get lost in... More 

Helpful?
1 Thank Pranav07Shah
Franck S, General Manager at InterContinental Resort Mauritius, responded to this review

Dear Mr. Shah, Thank you for such a lovely review. We have taken good note of your comments with regards to mineral water and will look into the matter. We would be delighted to welcome you back at InterContinental Mauritius Balaclava. Please do not hesitate to contact us and we shall help you plan your next vacation with us. More 

Singapore
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed July 5, 2012

I actually would have given 4 stars if not for a few not so pleasant incidents at the hotel. Every small bit counts but to be fair, I did enjoy my stay overall with my partner. The bad: 1. When we first arrived, the greeting was somewhat warm (Although it took a while for the hotel staff to help with... More 

Helpful?
1 Thank cher_nd
Management response:

Dear cher_nd, I would like to thank you for your very constructive feedback. This is the best way for us to improve our services and align ourselves with our guests expectations. I have shared your comments with our Management team so that they can cascade it down to their respective teams. Mauritius is know for its service culture coming from... More 

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