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InterContinental Resort Mauritius

5.0 of 5 Balaclava Fort, Coastal Rd, Balaclava, Mauritius
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Certificate of Excellence 2014
InterContinental Resort Mauritius
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InterContinental Resort Mauritius
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1,312 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for InterContinental Resort Mauritius
See the most recent reviews
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here with my wife and two children. The room was immaculate and very spacious. A generous double bed in the lounge area and a seperate room with two large single beds. The bathroom is large. An iron and board are provided. Found getting around the hotel a bit of a chore as no directions are apparent. There are no... More 

Was this review helpful? Yes
Mi_Janssen, General Manager at InterContinental Resort Mauritius, responded to this review

Dear K R, Greetings from InterContinental Mauritius! Thank you for sharing your holiday experience with us. While reading your detailed review and comments, we are actually delighted that you mentioned that our staff is “top quality and the best thing about the hotel”. Indeed we believed that the soul and life of our resort the team members and it is... More 

Plymouth, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have been back a week and wish we were still there!!!. what an amazing holiday. we found the staff very helpful and extremely friendly and nothing was too much trouble.The food on offer at the four restaurants was excellent but our favourite was Segala , the manager Rhajid was exceptional and so was the Head chief Yyash his food... More 

Was this review helpful? Yes 3
Mi_Janssen, General Manager at InterContinental Resort Mauritius, responded to this review

Dear Jellyo64, Greetings from InterContinental Mauritius! We are delighted to read your comments; it is so gratifying for our team members to know that they have live up to your expectations and that you are still thinking of us after getting back home. Your complimentary feedback has been displayed at the heart of house to the greatest joy of our... More 

Johannesburg, South Africa
Contributor
20 reviews 20 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I like to get to the point when writing a review, so that my reviewers don't have novels to read. This time however I have plenty to moan about, and I hope you consider this in the balanced fashion I Intended. 1. Checking was the longest check in process I have had - EVER - at any hotel! 1 Hour... More 

Was this review helpful? Yes 1
Mi_Janssen, General Manager at InterContinental Resort Mauritius, responded to this review

Dear Craighwood, Greetings from InterContinental Mauritius! We would like to thank you for sharing your experience during your stay with us. We are sorry to hear that you were not satisfied with our facilities and the service provided by our employees. Please accept our sincere apologies for the disappointment you experienced. The situations you encountered are certainly not the usual... More 

Point Reyes Station, California
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were, as they say in German, riipe for the island. It had been a challenging year and a beach vacation was in order. Two weeks of sun, water and relaxation. Mauritius delivers. There are so many good things to say about the Intercontinental and in the end it was all about good old fashioned service. Management and staff of... More 

Was this review helpful? Yes 6
Mi_Janssen, General Manager at InterContinental Resort Mauritius, responded to this review

Dear 4Consciousness, Many thanks for your detailed review of our lovely InterContinental Resort. I am delighted to hear that you had a great experience in our hotel. I must agree with you that our team is indeed exceptional and I am happy to hear you say that the Mauritian hospitality is alive in our resort. I have shared your comments... More 

Indore, India
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had opted this Resort for my HM Tour and it is really worth staying in the Resort specially for this kind of Tour. We had a very relaxing time in the resort ... Resort itself requires a good time to explore fully.... Nice property with a private sea beach and other activities with very nice Food specially Indian Food... More 

Was this review helpful? Yes 1
Mi_Janssen, General Manager at InterContinental Resort Mauritius, responded to this review

Dear Mr Vaid, We hope you had a good trip back home. Thank you for taking the time to share your holiday experience with us. It’s absolutely delightful to hear that our teams have made your stay very special and that you had a memorable time with us. We are also happy to hear that you enjoyed the food and... More 

New Delhi, Delhi, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 18, 2014

My wife and I have fallen in love with the resort. For us, spending a week at the Intercontinental, Mauritius has been a dream come true. The resort in itself was the best thing about our honeymoon trip. Not the sightseeing, not anything else...JUST THE RESORT WAS A FANTASTIC EXPERIENCE FOR US. We had taken the 'Half-Board Package', which means... More 

Was this review helpful? Yes 1
Mi_Janssen, General Manager at InterContinental Resort Mauritius, responded to this review

Dear AmanKhetarpal, Greeting from Intercontinental Mauritius Balaclava Fort. Thank you for choosing our Resort for your Honeymoon and sharing your holiday experience with us. We are happy to read your comments especially about the culinary experience in our restaurants. Many thanks again for your comments and we look forward welcoming you back for your first wedding anniversary. Warmest regards Michael... More 

Port Louis District
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 17, 2014

I had stayed in different hotels in Mauritius, but the Intercontinental hotel of Mauritius has its own uniqueness which is most remarkable. Each staff whom we came across in the hotel treat us with warmth and caring. I had stayed with my family and we extend our gratitude to the fabulous service offered to most particularly Mr Kevin, the chief... More 

Was this review helpful? Yes 3
Nairobi, Kenya
Top Contributor
407 reviews 407 reviews
91 hotel reviews
186 helpful votes 186 helpful votes
5 of 5 stars Reviewed November 15, 2014

I'll start with my complaints an a few lines - then go over to all the good things with this hotel. I do rate the hotel 5* even if there is room for improvement, but I was just irritated for 15 minutes of the 7 days spent at the hotel. - Day before checking out I called reception on a... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 14, 2014 via mobile

This place made my first trip to Mauritius worthwhile. Beautiful atmosphere, friendly staff, good food, brilliant location. Kevin the chief concierge was very helpful and friendly. I will be back again at the intercontinental sometime soon.

Was this review helpful? Yes 1
Jaipur
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 13, 2014

I had chosen this resort for my honeymoon and it was worth the stay!! Excellent property... With a private beech ,three pools.. Four restaurants to choose from... Loved the food ... Extensive buffet.. They have great theme nights every other day... The rooms are quite spacious and comfortable.The room service and staff is quite friendly. The spa services , sauna... More 

Was this review helpful? Yes 2
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Additional Information about InterContinental Resort Mauritius

Address: Balaclava Fort, Coastal Rd, Balaclava, Mauritius
Phone Number:
Location: Mauritius > Pamplemousses District > Balaclava
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — InterContinental Resort Mauritius 5*
Number of rooms: 210
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Also Known As:
Intercontinental Mauritius Resort, Balaclava Fort Hotel Balaclava
Intercontinental Hotel Mauritius
Intercontinental Hotel Balaclava
InterContinental Resort Mauritius Balaclava
Hotel Style:
#3 Spa Hotel in Balaclava
#4 On the Beach Hotel in Balaclava
#4 Romantic Hotel in Balaclava
#4 Luxury Hotel in Balaclava

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