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All 5 Balaclava hotels

InterContinental Resort Mauritius

5.0 of 5 Hotel   |   Balaclava Fort, Coastal Rd, Balaclava, Mauritius
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77%
Ranked #3 of 5 hotels in Balaclava
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
Stephanie W Southend-on-Sea, United Kingdom
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1,127 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (223)
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There are newer reviews for InterContinental Resort Mauritius
See the most recent reviews
Southend-on-Sea, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I've never written a review on here before but we have just returned from such a fantastic holiday at the Intercontinental that I felt it would be unfair not to. There were 11 of us staying at the hotel for my wedding and I have to say that from the moment we stepped into the hotel the staff couldn't be... More

Was this review helpful? Yes 1
Jiri B, Director of Sales at InterContinental Resort Mauritius, responded to this review

Dear Stephanie, what a compliment :-) We are glad to hear that we made your stay so amazing. I know how important was that week for all of you and we are proud to be a piece of puzzle which make it work and time to be remembered. Hope to be able to see you again sometime in future. Jiri... More

Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Having never visited Mauritius we were unsure of what to expect. This hotel was everything and more and would not hesitate in returning. The hotel is vast but all the staff are hugely friendly and attentive. The service provided was the best we have experienced for sometime, and ranged from the bar staff to the receptionist, to even the water... More

Was this review helpful? Yes 1
Jiri B, Director of Sales at InterContinental Resort Mauritius, responded to this review

Dear Matthew, we are proud to hear that you enjoyed your recent stay at InterContinental resort Mauritius. Very happy to hear your positive feedback mainly on our staff attentive service and our food & beverage product, which I am very proud off. Looking forward to welcome you back soon Jiri Benes, Director of Marketing & Sales More

Milton keynes
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Fabulous holiday at the Intercontinental Hotel in Mauritius. Lovely room by the beach and great staff, particularly Olivier in the gym, the concierge and all the staff at the Segala restaurant for their delicious food and supply of drinks to the beach.

Was this review helpful? Yes 2
Jiri B, Director of Sales at InterContinental Resort Mauritius, responded to this review

Dear valued guest, we are proud to hear that you enjoyed your recent stay at InterContinental resort Mauritius. Looking forward to welcome you back soon Jiri Benes, Director of Marketing & Sales More

Fredericton, Canada
Top Contributor
56 reviews 56 reviews
28 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I enjoyed 5 days at the Intercontinental Balaclava. A special and great place. Everything was perfect - great rooms, fabulous staff, great resort. Only issue might be inability to swim in the oceanfront due to heavy surf. My experience was fantastic. Looking forward to a return

Was this review helpful? Yes 2
Jiri B, Director of Sales at InterContinental Resort Mauritius, responded to this review

Dear Paul, we are proud to hear that you enjoyed your recent stay at InterContinental resort Mauritius. Looking forward to welcome you back soon Jiri Benes, Director of Marketing & Sales More

Chesterfield, United Kingdom
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Our second visit to this lovely and well managed hotel. Last year our visit was marred by a medical problem, so we returned to complete the holiday we never had. Again the staff at all levels were superb and welcomed us back as old friends. The food and accommodation was as splendid as ever and we can't but help in... More

Was this review helpful? Yes 2
Jiri B, Director of Sales at InterContinental Resort Mauritius, responded to this review

Dear valued guest, thanks a lot for your time to share with us your recent experience. Happy to hear that your second visit went so well and your are feeling well now. Looking forward to welcome you back to InterContinental resort Mauritius or any of our sister hotels round the world. Yours sincerely Jiri Benes, Director of Marketing & Sales More

Mauritius
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The resort caters for a specific type of clientele! So you'll either love it or find it far short of your expectations of a 5star. During my stay, I met some indians who seemed to be fairly happy with their stay, so i guess some people wont mind the shortcomings. What could be improved: Premium service - staff are friendly... More

Was this review helpful? Yes 2
Jiri B, Director of Sales at InterContinental Resort Mauritius, responded to this review

Dear PavanGopal, thanks a lot for your time to share with us your recent experience. I would like to inform your that we are currently looking into our All inclusive package for any changes which maybe implemented. Looking forward to welcome you back to InterContinental resort Mauritius or any of our sister hotels round the world. Yours sincerely Jiri Benes,... More

Noida, Uttar Pradesh, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 25, 2014

really really heaven. there are so many awesome things about this hotel. 1) They give you so many options of Indian food, whether breakfast buffet or dinner, they people have variety of Indian food. and also one Indian restaurant. 2) Every night they have some entertainment like Belly Dancing, regional dancing, beach side dinner etc. so one should not look... More

Was this review helpful? Yes 2
Jiri B, Director of Sales at InterContinental Resort Mauritius, responded to this review

Dear Preet_12, thanks a lot for your time to share with us your recent experience. Happy to hear that you found with us a heaven :-) Looking forward to welcome you back to InterContinental resort Mauritius or any of our sister hotels round the world. Yours sincerely Jiri Benes, Director of Marketing & Sales More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 24, 2014 via mobile

If you want to visit Mauritius , this is the place to stay. We stayed at the resort for our honeymoon and it was worth it! The various activities planned at the resort like candlelight dinner for honeymooners,beach party and DJ night make the stay very interesting and exciting. The private beach at the resort is gorgeous . The staff... More

Was this review helpful? Yes
Jiri B, Director of Sales at InterContinental Resort Mauritius, responded to this review

Dear Ronak84, thanks a lot for your great feedback for InterContinental Mauritius. I am pleased to inform that since your stay we have taken technical improvements on our A/C units to full guests satisfaction. Looking forward to welcome you back soon Jiri Benes, Director of Marketing & Sales More

Liff
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed June 22, 2014

Lovely hotel with friendly and helpful staff. Rooms very clean and spacious we had an additional twin bedroom and both rooms had large tv's. There's even one in the bathroom if you like to watch TV whilst you soak in the bath! The main bedroom has a king size bed, sofa, armchair and patio doors to a terrace with sea... More

Was this review helpful? Yes 1
Jiri B, Director of Sales at InterContinental Resort Mauritius, responded to this review

Dear Chris and Ian, well what to add to your review? I am really glad that you enjoyed your vacation with us and we will not better describe our facilities and services than you did. Hope to see you again back in future. Jiri Benes, Director of Marketing and Sales More

Bangalore, India
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 18, 2014

I stayed there for 3 nights and I had a private jacuzzi in my room/suite. The upgrade was delightful. The staff is courteous and warm. The food is tasty too although I did not eat much as we were out most of the time. The management ensured we were well taken care of. There are no places outside the hotel... More

Was this review helpful? Yes
Jiri B, Director of Sales at InterContinental Resort Mauritius, responded to this review

Dear khalidraza9, thanks a lot for sharing with us your experience. Hope will be able to welcome you soon back Jiri Benes Director of Marketing&Sales More

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Additional Information about InterContinental Resort Mauritius

Address: Balaclava Fort, Coastal Rd, Balaclava, Mauritius
Phone Number:
Location: Mauritius > Pamplemousses District > Balaclava
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Resort Mauritius 5*
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Also Known As:
Intercontinental Mauritius Resort, Balaclava Fort Hotel Balaclava
Intercontinental Hotel Mauritius
Intercontinental Hotel Balaclava
InterContinental Resort Mauritius Balaclava

1,024 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Spa Hotel in Balaclava #3 Luxury Hotel in Balaclava #3 On the Beach Hotel in Balaclava
Hotel Class
Official Description (provided by the hotel)
The InterContinental Mauritius Resort Balaclava Fort is located on one of the most pristine stretches of beach overlooking Balaclava, Mauritius. Offering 210 well-appointed rooms including 10 presidential suites, 40 family-type, 20 Jacuzzi rooms, 20 Executive rooms with free WiFi and 120 standard rooms. Facilities include: 3 bars, 5 restaurants, 2 swimming pools including one heated pool, 8 massage rooms, a unique private island, Planet Trekkers kids club, recreational activities, tennis court, 4 meeting rooms & 1 ballroom. ... more   less 
Number of rooms
210

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