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InterContinental Resort Mauritius

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Balaclava Fort, Coastal Rd, Balaclava, Mauritius
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InterContinental Resort Mauritius
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InterContinental Resort Mauritius
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1,474 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for InterContinental Resort Mauritius
See the most recent reviews
Tehran, Iran
Contributor
15 reviews 15 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This new year we spent our vacation in a beautiful island called lost paradise of the Earth.This was a family trip and we enjoyed both an adventure and a resort vacation. Beautiful nature, nice weather and a comfortable hotel and excellent tours around the island.

Was this review helpful? Yes
Michael_Janssen_GM, General Manager at InterContinental Resort Mauritius, responded to this review

Dear Ramin - Nili, Thank you for your stay during a time of celebration. Please do allow us to help you on your next visit to Mauritius. My team will be very happy to assist with transfers, dining options and activities within and outside of our resort. On behalf of the entire team, I wish you a very happy 1394;... More 

1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The best start for your perfect days is to stay in InterContinental Hotel ! Close your eyes...and dream of to wake up by the sound of the waves just outside your hotel room. The red, 'cardinal" birds will welcome you with their song while you step out on the balcony, with a lovely view over the Ocean and the exotic... More 

Was this review helpful? Yes 9
Michael_Janssen_GM, General Manager at InterContinental Resort Mauritius, responded to this review

Dear Pierre T, Thank you very much for sharing the great time you had at the InterContinental Mauritius Resort Balaclava Fort. As you were able to experience, all of our rooms look out over the Indian Ocean and our expansive gardens. On your next trip, it would be a pleasure to arrange a beach front dinner for you on at... More 

Hong Kong, China
Contributor
17 reviews 17 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As a Royal Ambassador member of IHG, I qualify in the top 1% of IHG loyalty members around the world and as such stay over 150 nights a year in Intercontinental hotels around the world. As a result, this review compares the Mauritius property to other Intercontinental hotels I travel to. Based on previous reviews, I was nervous about this... More 

Was this review helpful? Yes 6
Michael_Janssen_GM, General Manager at InterContinental Resort Mauritius, responded to this review

Dear Patrice G, Thank you very much for leaving such a thorough review of our property. As ever to have the feedback from one of our Royal Ambassador’s is incredibly important to the entire team at the hotel. Jean Pierre and the team at the Planet Trekker kids club are continuously working to innovate and develop their daily programme. During... More 

Mauritius
Contributor
16 reviews 16 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Went for a weekend there in February 2015 for the second time within a year and I am still charmed by this property... among the best in Mauritius... all special requests were catered for with a smile.... service was great... everything was perfect this time starting from check in.. food.. entertainment...room.. facilities...activities... :) :) So very impatient to go again... More 

Was this review helpful? Yes 8
UK
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for part of our holiday to Mauritius and the hotel was beautiful. The staff were very friendly and were always smiling. We arrived vey early in the morning so they let us have breakfast at no extra charge until the room was ready. As it was my Birthday we booked the Jacuzzi sea view room for a... More 

Was this review helpful? Yes 4
Michael_Janssen_GM, General Manager at InterContinental Resort Mauritius, responded to this review

Dear INeverGetATan, We are extremely happy that you have chosen our resort and that you were able to celebrate your special day with us. I am very proud of to say the team always work hard to trying to exceed expectations and to offer our guests the very best during special moments. For your next stay with us, please do... More 

Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had stayed to this lovely resort in March 2015. It was a 6N/7D stay. The rooms are fully modern with all amenities. The Property is a bit old and some parts do need maintenance and which was bought to the notice of the Manager by me. Over all had a very good time staying at the resort. The free... More 

Was this review helpful? Yes 2
Michael_Janssen_GM, General Manager at InterContinental Resort Mauritius, responded to this review

Dear, jhp1988 Thank you for taking the time to share your comments with us. There is nothing more satisfying than to know that you enjoyed your stay with us and that our team went above and beyond. Thank you for sharing your feedback on our resort and especially concerning our Indian Restaurant Veda, we are lucky enough to have eight... More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I visited Mauritius for the first time and we were recommended the intercontinental by a close friend there ! We had a great stay there and it was courtesy the warm staff (most of them) great food, lovely beach front view, quality facilities and programs everyday! Our room was well made, clean, spacious and well equipped !... More 

Was this review helpful? Yes 2
Michael_Janssen_GM, General Manager at InterContinental Resort Mauritius, responded to this review

Dear Mayank_Solanki1, Thank you for taking the time to review your experience with us. We are extremely happy to hear about your experience with many of our team members, we will make sure to pass on the positive experience that you had with them. With a large beach front property we are working with our associates to ensure that the... More 

moscow, Russia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a family vacation with two kids. Before coming to the hotel we send an email to the Chief concierge Mr. Kevin Ritoo for transfer arrangement. The driver met us in the airport despite more than one hour flight delay. The way from the airport is around one hour. We were quickly checked in and upgraded to a nice... More 

Was this review helpful? Yes 1
Michael_Janssen_GM, General Manager at InterContinental Resort Mauritius, responded to this review

Dear Tatiana T, Thank you for sharing your comments with us, we are delighted to know that you had a wonderful holiday from the beginning to the end. We aim to offer a unique and memorable stay to our guests and it is gratifying to read that we delivered on your expectations. For your next trip to Mauritius, we have... More 

Bareilly, India
Contributor
13 reviews 13 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had stayed to this lovely resort in sept 2009 at my hunnymoon the rooms are fully modern with all aminitties really its a luxury the beach of the resort is clean and excellent if I got a chance I will definitely once again go to this resort

Was this review helpful? Yes 2
Michael_Janssen_GM, General Manager at InterContinental Resort Mauritius, responded to this review

Dear, mudit_agrawal We are delighted to read your review and are extremely happy that you had such a memorable stay with us that you still have fond memories after nearly six years. Please do come visit us for your next trip to holiday to Mauritius, it would be a great pleasure to welcome you among us again. Please do not... More 

Paris, France
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It was my first time in Mauritius island, but my husband who is french had been there as a child. We loved the hotel and the service was great. I loved the spa area and the massage from Maya was really nice. Herve took great care of us to find the perfect table outside for dinner and he knew how... More 

Was this review helpful? Yes 1
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