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InterContinental Resort Mauritius

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Balaclava Fort, Coastal Rd, Balaclava, Mauritius
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1 room 1 guest
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InterContinental Resort Mauritius
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1,628 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (338)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
  • All months
    (1628)
  • Mar-May only
    (390)
  • Jun-Aug only
    (474)
  • Sep-Nov only
    (397)
  • Dec-Feb only
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There are newer reviews for InterContinental Resort Mauritius
See the most recent reviews
London, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I'm currently staying at this hotel and have been here four days. The service here is friendly but painfully slow. A good ten minutes wait for a drink is standard. The cleanliness of the pool bar and main restaurant leaves something to be desired. The food in the a la carte places is very good and much better also the... More 

Was this review helpful? Yes
Michael_Janssen_GM, General Manager at InterContinental Resort Mauritius, responded to this review

Dear bd108800, Thank you for leaving a review of the resort and sharing your current experience with us. As always the entire team and I are here to serve and support any issues that you may be encountering. Please contact our Director of Guest Services, Mr. Randhir Gutty to assist you. We look forward to assisting you today. Warmest Regards,... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

I have just returned from Mauritius, where we stayed at the Intercontinental for 10 nights with our 2 children, 16 and 12 year old. The hotel is amazing set in a picturesque location. It's clean and has 4 good restaurants to choose from on daily basis. We spent quite a lot of time lot of our time doing the water... More 

Was this review helpful? Yes
Michael_Janssen_GM, General Manager at InterContinental Resort Mauritius, responded to this review

Dear Surain S , Thank you for your review of our resort and for sharing your experience with us. As you were able to experience, we are very fortunate to have 40 family rooms across the resort, giving, more space and flexibility to travelling families, or just lager groups of guests within the resort. It is very pleasing to see... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I had a awesome and a amazing time with my family. The kids loved it and had lots of fun. Staff and team was very kind and professional. Awesome resort deffently ro be seen. Thank you to the whole team. I will be back.

Was this review helpful? Yes 1
Michael_Janssen_GM, General Manager at InterContinental Resort Mauritius, responded to this review

Dear Nina S, Thank you for your review and for sharing your experience with us. As your children were able to experience, our Planet Trekkers Kids club team have a full range of daily activities planned throughout the day and evening ranging from cultural to fun and games, as well as external trips to local attraction sights. On behalf of... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We spent a superb weekend there for our 7th wedding anniversary! Room available two hours before normal check-in time, upgrade to a room with private jacuzzi, anniversary cake, late check-out, great service from the team ... We'll definitely go back!

Was this review helpful? Yes
Michael_Janssen_GM, General Manager at InterContinental Resort Mauritius, responded to this review

Dear aadeel m, Thank you for your review and for sharing your experience with us. It is indeed great to hear that so many aspects of your stay were so positive during such a special time for you is very satisfying. Our teams work hard to ensure that all of our guests are settled into their guest rooms as quickly... More 

Mauritius
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We decided to opt for the resort for a change of location....great harbor view at night. The heated swimming pool is a plus point.....boathouse activities are almost nil....no kayak / pedalo/ etc.....my kids were disappointed...very remote chances of swimming in the sea- you're just next to the reef.....so enjoy the view & stick to the hotel pools. About the food... More 

Was this review helpful? Yes 1
Michael_Janssen_GM, General Manager at InterContinental Resort Mauritius, responded to this review

Dear SUE612, Thank you for your review and for sharing your experience with us, as with many guests it is very pleasing to see that you enjoyed our strategic location just north of the capital Port Louis and 15 minutes drive from the shopping and entertainment hub of Grand Baie. I am sorry to hear that you were not able... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Chef HARSH MANI... Servers awesome veg food... Specially jain... Had a amazing tym Thank you HARSH MANI... Great going chef Best place ... Nice location and superb restaurant ...amazing view.. Veda is good ... Must go place Spa is amazing......

Was this review helpful? Yes 2
Michael_Janssen_GM, General Manager at InterContinental Resort Mauritius, responded to this review

Dear Disha S, Thank you for your review and for sharing your experience with us. It is great to hear that your dining experience was so memorable. With our young talented expat chefs lead by Chef Vijay, specialising in authentic food from across the sub continent. Our teams work hard to cater to any needs of our guests for any... More 

Perth
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The property has some beautiful views over the ocean and is well positioned for a complete get away. There are no local restaurants within walking distance, although you could walk to the hotel next door. Hotel needs some major maintenance work done and is shabby in a lot of places. We had an issue re our booking but Natasha sorted... More 

Was this review helpful? Yes 2
Michael_Janssen_GM, General Manager at InterContinental Resort Mauritius, responded to this review

Dear dixiechickPerth, Thank you for your review of our resort and for sharing your experience with us. I am happy to hear that you enjoyed the views from your guest room, we are fortunate that all rooms are ocean facing across the Bay of Balaclava. As with the majority of 5 star resorts in Mauritius, we are situated right on... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Amazing with a capital A! I don't even know where to begin..... the accommodation, the service, the facilities, the location; this resort couldn't have been more perfect to spend our honeymoon. We arrived on a Wednesday evening and greeted with complimentary juice and cocktails. After an 8hr flight we checked in with no trouble.... always a winner! We stayed in... More 

Was this review helpful? Yes 3
Michael_Janssen_GM, General Manager at InterContinental Resort Mauritius, responded to this review

Dear CasCarr, Thank you for sharing such a positive review of our resort. You are right to say that all of our rooms are ocean facing regardless of which floor you might be staying on. It was a pleasure to have you join us on my General Manager Sunset Cruise, this is a very special trip that we do with... More 

Pune, India
1 review
4 of 5 stars Reviewed 3 weeks ago

Hotel property is very nice. Food was very good. Chef Harsh Mani was very helpful and he served us very tasty Jain Food. Khushbu was also very helpful during our dinner at the main restaurant. Hotel view is also perfect n room with Jacauzi are worth every penny!!!

Was this review helpful? Yes
Michael_Janssen_GM, General Manager at InterContinental Resort Mauritius, responded to this review

Dear shreyas909, Thank you for your review of our resort and for sharing your experience with us. With a number of chefs from across the sub continent specialising in authenticity and variation of Indian Cuisine. Our Chefs are always on hand to assist with any dietary requirements that you might require at any of our restaurants. Please know that your... More 

Greater London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This has been the most amazing holiday! Not only the idyllic beach, sunset and incredible hotel, but the welcome from the staff, in particular the general manager, Michael made the start of the holiday an extremely memorable one. The rooms and amenities are presented to a very high standard and the help, knowledge and support provided by Kevin in concierge... More 

Was this review helpful? Yes 5
Mi_Janssen, General Manager at InterContinental Resort Mauritius, responded to this review

Dear Megan S, Thank you for your review of our resort and for sharing your experience with us. It was a pleasure to welcome you to the resort and to hear that the service you received during your stay exceeded your expectations is incredibly satisfying. As you were able to experience with 4 restaurants within the resort offering a wide... More 

Hotel Review Summarization

What travelers say

  • Very good(12)
  • Water sport(10)
  • Main restaurant(4)
  • Noble house(4)
  • Room service(4)
Questions? Get answers from hotel staff and past guests. Ask a question

1,592 photos of this hotel

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Other (254)

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Room/suite (53)
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Pool/beach area (41)
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Bathroom (6)
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View from room (9)
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Other (42)
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