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InterContinental Resort Mauritius

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Balaclava Fort, Coastal Rd, Balaclava, Mauritius
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InterContinental Resort Mauritius
InterContinental Resort Mauritius
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1,863 Reviews from our TripAdvisor Community

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Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

First of all i want to apologize for my dyslexia and poor english, this will be my first really detailed review so here goes. I want to start with the staff before i go into the hotel stuffs and i want to really give them huge credit for their great service, this staff really wants you to be happy and... More 

Helpful?
1 Thank Mattias H
Berlin, Germany
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

This is an easy rating! Its a good four star! Good location, fantastic hotel, great service, sunset views! Pool area is amazing, room too! Though a few bits missing to get that fifth star, service is sometimes waaaaay slow, even almost rude inbetween, breakfast buffet seating area needs an upgrade, and some of the entertainment offered seems like cheap Las... More 

Helpful?
Thank Boine
Forks, Washington
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

First of all this property is awesome n location is OmG. Secondly for Indian Vegi lowers this place has lot to offer. There is one Indian Restaurant named Veda best cuisine n for meat lowers its heaven. Bbq n all available Thirdly Best u can get in Mauritus. Staff is very helpful n eager to help Housekeeping staff is very... More 

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Helpful?
1 Thank VilkeshP
Mauritius_intercon, Manager at InterContinental Resort Mauritius, responded to this review

Dear VikeshP, Thank you for your review of our resort on Tripadvisor. Your very positive thoughts on your dining experience at the resort, I can assure you will give a great sense of pride to all of our restaurant teams. I am also very pleased to see that overall you enjoyed such a memorable trip to Mauritius and that the... More 

Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We arrived to a promising looking Reception area and we were not disappointed. Check in was a dream without the hassle of standing in a queue and instead we were wisked of to a lounge setting and the necessary documentation was taken care of with minimum fuss. A pleasantry after a long flight and balmy weather. The hotel was rather... More 

Helpful?
1 Thank FareedSulimanDindar
Mauritius_intercon, Manager at InterContinental Resort Mauritius, responded to this review

Dear FareedSulimanDindar, Thank you for your review of our resort on Tripadvisor. Thank you for your very positive and kind thoughts on our resort, I also agree with you that the resort is a perfect mix between outside open spaces and intimate privacy for guests. I am very pleased to see that you also enjoyed your guest room, and that... More 

Johannesburg, South Africa
1 review
5 of 5 stars Reviewed 5 days ago NEW

From the friendly staff, to the beautiful accommodation and the delicious food! we as a family thoroughly enjoyed every minute spent at the Intercontinental Balaclava Resort. The staff go out of their way to make your day and accommodate your every need. We went on the speed boat where our kids got an opportunity to feed fish in the middle... More 

Helpful?
Thank Candice A
Mauritius_intercon, Manager at InterContinental Resort Mauritius, responded to this review

Dear Candice A, Thank you for your review of our resort and for sharing your experience of your stay with us. It is very pleasing to see that you enjoyed many of our water sports activities that are complimentary to all guests, as well as taking advantage of extra activities which you were able to organize with N’tasha. It is... More 

Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My husband and I recently stayed at the Intercontinental Mauritius for a week and I can honestly say that it was the best hotel we have stayed at (we are frequent travelers) and the best vacation we have ever been on. Not only is Mauritius a hidden gem, but so is the Intercontinental. From the various stunning and calm lagoons... More 

Helpful?
1 Thank SamanthaD46556
Mauritius_intercon, Manager at InterContinental Resort Mauritius, responded to this review

Dear SamanthaD46556, Thank you for taking the time to review our resort on Tripadvisor. It was an absolute pleasure to meet you and your husband during your time at the resort; I am so pleased to see that the resort and also many of the team members at the resort made your stay so successful. As you were able to... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The resort is just magnificent, with huge rooms and top-notch facilities. This resort in the Balaclava region is just marvelous, terrific and mind blowing, with 4 food and beverage outlets and employees to pamper you. We stayed in the Kris Villas -a world apart with a an impressive jacuzzi, a 2-levels rooms and en-suite facilities. Priya- FOM, K.Ritoo- Head Concierge... More 

Helpful?
1 Thank Pravin B
Mauritius_intercon, Manager at InterContinental Resort Mauritius, responded to this review

Dear Pravin B, Thank you for leaving a review of our resort on Tripadvisor of our resort. I am so pleased to see that you enjoyed your stay in our Duplex Presidential suite, and that you took full advantage of the two large terraces including private Jacuzzi. Thank you for your very kind words about Priya, Kevin and Sanjeev, your... More 

Beau Bassin - Rose Hill
1 review
5 of 5 stars Reviewed 1 week ago

Very nice, spacious and luxurious rooms with all the amenities. Satellite TV too which was important for me not to miss my football matches. :) The Spa is awesome with heated Jacuzzi and Turkish bath. Restaurants offered a variety of food but not of high quality. This was the only negative part of my stay. The food, I have to... More 

Helpful?
Thank Mohsen J
Mauritius_intercon, Manager at InterContinental Resort Mauritius, responded to this review

Dear Mohsen J , Thank you for your review of our resort and for sharing your experience with us of your stay. I am very happy to hear that you were not able to miss your sports during your stay with us, and that you enjoyed as many aquatic activities as possible. On your next visit, please do allow our... More 

South Cave, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We recently stayed at the Intercontinental for our first holiday in Mauritius. After a long overnight flight we were greeted at the hotel and offered a breakfast so that our room could be available for us early. The staff were very accommodating and pleasant. We must say that they truly made us feel so welcome and that nothing was a... More 

Helpful?
1 Thank Catherine H
Mauritius_intercon, Manager at InterContinental Resort Mauritius, responded to this review

Dear Catherine H, Thank you for your review of our resort on Tripadvisor. I am very happy to hear that your first time to Mauritius was such a success and that the resort was a part of your very positive memories. As with all of our guests that arrive early due to flight arrangements, we always do our best to... More 

Durban, South Africa
1 review
3 of 5 stars Reviewed 1 week ago

We spent 1 week at the Intercontinental and it is unfortunate to say that we expected much more, considering the great write ups and feedback on Intercontinental Resorts Worldwide. Our room was not up to standard when we arrived. We arrived very late (on the 05th of Jan from SA) only to discover that our room had 1 King Size... More 

Helpful?
Thank 4niroshni
Mauritius_intercon, Manager at InterContinental Resort Mauritius, responded to this review

Dear 4niroshni, Thank you for your review of our resort and for sharing your experience of your stay with us. Please accept our sincere apologies for the issues that you experienced, I would like to highlight that his is not the high standards of our brand that we work hard to achieve on a daily basis. As with all of... More 

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