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All 5 Balaclava hotels

InterContinental Resort Mauritius

5.0 of 5 Hotel   |   Balaclava Fort, Coastal Rd, Balaclava, Mauritius
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InterContinental Resort Mauritius

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Ranked #4 of 5 hotels in Balaclava
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 5 days ago
vinay9716630507 Faridabad, India
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1,014 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (202)
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English first
Faridabad, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We had recentlly visited this property,it was my first time in mauritius and the moment we entered in the lobby the view was great with and very helping staff,spacious room,n big washroom and no. of restro, you can find each and everything whether u r vegeterian or non vegeterian.espesially for indians ,they can find dosa,chole bhature, vada,pao bhaji in break... More

Was this review helpful? Yes 1
Jiri B, Director of Sales at InterContinental Resort Mauritius, responded to this review

Dear Vinay, thanks a lot for your feedback from recent stay. Happy to read that you enjoyed InterContinental Mauritius, especially F&B outlets and entertainment. Hope to welcome you back soon Jiri Benes, Director of Marketing & Sales More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We recently stayed at the resort and really enjoyed the stay - Decent location in the North - Good sized rooms - Catering to people with specific dietary requirements - Good service from staff - Evening entertainment programmes

Was this review helpful? Yes 1
Jiri B, Director of Sales at InterContinental Resort Mauritius, responded to this review

Dear valued guest, pleased to hear that you enjoyed your vacation at InterContinental. Hope to see you again sometimes in near future. Jiri Benes Director of Marketing&Sales More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Perfect location! Beautiful hotel! Comfortable and spacious room! Friendly and helpful staff (especially Alexandra from reception)! Great variety of delicious food in the buffet! The only big problem was the internet in the room was extremely slow, which was a major drawback as I was on a business trip and needed a fast link. My colleagues have also stayed here... More

Was this review helpful? Yes 1
Jiri B, Director of Sales at InterContinental Resort Mauritius, responded to this review

Dear valued guest, thanks a lot for your comments on tripadvisor. Happy to hear that you liked the hotel in general as well as staff service and F&B outlets. In regards to internet, I am pleased to inform you that on April 4th, 2014 we have increased our speed to 30 Mbs and also added 2 more Wifi spots in... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have recently stayed at Intercontinental for 8 days and I must say it was the best holiday I had. The hotel staff (including Oliver and Preethe) were very friendly making my stay there even better. The food was great and I would certainly recommend the Noble House restaurant.

Was this review helpful? Yes 2
Jiri B, Director of Sales at InterContinental Resort Mauritius, responded to this review

Dear Matei, its very nice to read review like yours. I am really proud of our staff and F&B quality delivered to our guests. Will personally thank on your behalf to Oliver and Preethe. Yours sincerely Jiri Benes Director of Marketing&Sales More

Emirate of Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Outstanding customer service. The staff went out of their way to provide every possible assistance and were always polite and cheerful. They never said no to anything. The service at the "free" water activities at the boat club were poor. This is probably due to outsourcing to an external service provider but the staff here were very uncooperative and were... More

Was this review helpful? Yes 1
Jiri B, Director of Sales at InterContinental Resort Mauritius, responded to this review

Dear Asim, thanks a lot for your feedback on your recent stay. Glad to hear that our staff contributed to your holiday in Mauritius. Let me inform you that I have called a meeting with our Recreation Manager and company providing us with water activities to inform them about your feedback and agree on corrective actions immediately. Yours sincerely Jiri... More

Kolkata (Calcutta), India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

After a long time planning and searching lot of hotel options in Mauritius finally we had selected Intercontinental for 12 nights ( from 13-th to 25-th March , 2014 ) for our honeymoon trip and yes I can confidently say we had made the right choice . We had never felt with in our stay that we were out of... More

Was this review helpful? Yes 1
Jiri B, Director of Sales at InterContinental Resort Mauritius, responded to this review

Dear Arnabce, I am glad to hear that InterContinental Mauritius succeed your expectations in all aspects. Especially in areas of Food&Beverage and staff. Will be pleased to welcome you back soon to InterContinental Mauritius or any other InterContinental hotel round the world. Yours sincerely Jiri Benes, Director of Marketing and Sales More

Sheffield, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we've just had the ideal tonic to our british winter! The emirates flight gets you in early, but they were able to prepare the room, promptly, we usually have 2 rooms but the family suites are big enough & v well furnished, to accomodate us all. The resort was busy but, is large enough to allow 'free movement' around the... More

Was this review helpful? Yes 3
Jiri B, Director of Sales at InterContinental Resort Mauritius, responded to this review

Dear Peter, thanks a lot for sharing your recent stay feedback on tripadvisor. Happy to read that we met your expectation and that you enjoyed your holiday with us. Yours sincerely Jiri Benes, Director of Marketing and Sales More

Kolkata (Calcutta), India
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

In Maurititius if you choose a bad resort you end up ur vacations with a real bad experience...Because in this country there is very little to discover in the city ......If u stay in a good resort especially with sea facing rooms / apartments you would love this vacation like anything.....Any one who loves Beaches will die if asked for... More

Was this review helpful? Yes
Jiri B, Director of Sales at InterContinental Resort Mauritius, responded to this review

Dear valued guest, thanks a lot for your great review. Happy to hear that you enjoyed your stay. Yours sincerely Jiri Benes Director of Marketing&Sales More

Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Whatever you do, please do not book at this hotel, our experience is as follows : 1. We booked for a total of 12 days, we're a family of 6, we booked through our local agent in South African that confirmed that the Intercontinental provides interleading rooms. Therefore we booked it. 2. On arrival, no interleading rooms. 3. Rooms weren't... More

Was this review helpful? Yes 1
Jiri B, Director of Sales at InterContinental Resort Mauritius, responded to this review

Dear valued guest, I am sorry to hear about your bad experience in our hotel. Can you please contact me directly at jiri.benes@ihg.com to look into more details please to be able to take corrective measurements? Thanks a lot Jiri Benes, Director of Marketing&Sales, jiri.benes@ihg.com More

Amsterdam, The Netherlands
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Was on 7n honeymoon.. Pro Awesome scenic plc. Nice Food, even for Veg/Jain folks. Cons Most room actually do not have beach view. Friendly staff. Ensure to check the climate prior to travel, in case it rain- the beach becomes to messy to go and hotel takes abt 1/2 days to clean up the mug.

Was this review helpful? Yes
Jiri B, Director of Sales at InterContinental Resort Mauritius, responded to this review

Dear valued guest, thanks a lot for your nice review of InterContinental Mauritius. Glad to hear that you like the property in general as well as our Food&Beverage. On your comment in regards to ocean view, I have to say that all of our rooms are facing ocean, sure some rooms ma have a bit limited view because of palm... More

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Additional Information about InterContinental Resort Mauritius

Also Known As:
Intercontinental Mauritius Resort, Balaclava Fort Hotel Balaclava
Intercontinental Mauritius Resort, Balaclava Fort Hotel
Intercontinental Hotel Mauritius
Intercontinental Hotel Balaclava
InterContinental Resort Mauritius Balaclava
Address: Balaclava Fort, Coastal Rd, Balaclava, Mauritius
Phone Number:
Location: Mauritius > Pamplemousses District > Balaclava
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Balaclava
#3 On the Beach Hotel in Balaclava
#4 Luxury Hotel in Balaclava
#4 Family Hotel in Balaclava
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — InterContinental Resort Mauritius 5*
Official Description (provided by the hotel):
The InterContinental Mauritius Resort Balaclava Fort is located on one of the most pristine stretches of beach overlooking Balaclava, Mauritius. Offering 210 well-appointed rooms including 10 presidential suites, 40 family-type, 20 Jacuzzi rooms, 20 Executive rooms with free WiFi and 120 standard rooms. Facilities include: 3 bars, 5 restaurants, 2 swimming pools including one heated pool, 8 massage rooms, a unique private island, Planet Trekkers kids club, recreational activities, tennis court, 4 meeting rooms & 1 ballroom. ... more   less 
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