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InterContinental Resort Mauritius

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Balaclava Fort, Coastal Rd, Balaclava, Mauritius
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InterContinental Resort Mauritius
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InterContinental Resort Mauritius
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1,500 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mauritius
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We attended an office function during the weekend and the hotel arrangements were outstanding; really great food served by a team of attentive staffs, in a great atmosphere (the weather was luckily good as well ;-)

Was this review helpful? Yes 1
ayrshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed here as part of our honeymoon back in August last year (sorry we are just getting round to writing the review). The food, staff and service were all 1st class.. We ate in all of the main restaurants and were impressed with both the choice and quality of food on offer! The staff went all... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We were in inter continental on16th may 2015 till 22th may 2015. We arrived around 1.00 pm had a warm welcome with ice tea. Then we were give nice ocean view room. Room was also good. We had a package with breakfast & dinner. So in morning we had breakfast in buffet there is Indian chef name harsh mani. He... More 

Was this review helpful? Yes 1
Barrow-in-Furness, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Most excellent time there on a one week all inclusive vacation. Many thanks to all the staff. Noble house restaurant a particular favourite on site. For a week, we were pampered, very well looked after and never had to think for the staff anticipated ones every wish. Thank you for making our escape!

Was this review helpful? Yes 2
Mauritius
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My recent visit to the hotel was nothing but magnificent! The hotel building is clean and modern and as always everything was perfect! The travel arrangements were handled successfully by Kevin Ritoo. On arrival 5* hospitality was the order of the day. The Presidential suite was always kept clean and spotless by the friendly house-keeping staff! The lunch menu at... More 

Was this review helpful? Yes 1
Michael_Janssen_GM, General Manager at InterContinental Resort Mauritius, responded to this review

Dear Claudia M, Thank you for your review of our resort and for your acknowledgement of the changes that we are implementing on a daily basis to help exceed the expectations of our guests. Our new Executive Chef Natt Johns has recently joined our team with very positive feedback from our guests on our new menus, across all of our... More 

Mumbai (Bombay), India
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We were in mauritius on 16th of may 2015. It great fun we enjoyed tube ride in hotel. Hot water pool. Staff is also nice. Special for foods. We able have perfect jain food over here. We were in Nobel house multi cuisine restaurant in hotel. Chef nitish was very help full. He prepare for us daily new dishes. He... More 

Was this review helpful? Yes 1
Michael_Janssen_GM, General Manager at InterContinental Resort Mauritius, responded to this review

Dear nimeshsheth, Thank you for your review of our resort and also mentioning some of the team members that worked to make your stay with us so memorable. Your review will be posted in our “Heart of House” for our entire team to see the feedback of our guests. I will also share your comments to Chef Nitish, Varuna and... More 

Brisbane, Australia
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently stayed for a week at ICM (7-14 May) and while we enjoyed our holiday there, its not the most memorable week we have had, Our arrival - we arrived very late at night so quite tired. Our welcome was warm and we were offered a cool drink however as the lighting is very low it was very difficult... More 

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Michael_Janssen_GM, General Manager at InterContinental Resort Mauritius, responded to this review

Dear Roslyn E, Thank you for your review of our resort regarding your stay with us. We will look at our lighting within the lobby we do dim our lighting in the hours of darkness to not disturb too many guests however we will look at ways to increase lighting moving forward. Your comments about the obstruction of your view... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This place is really marvelous. Good food, nice rooms, good staffs, wonderful beaches, my holiday was just wonderful.. Best Hotel in Mauritius... ❤ Honorine, Hala, Avela were the best guest relations I met.. and honorine I just love her...

Was this review helpful? Yes 1
Michael_Janssen_GM, General Manager at InterContinental Resort Mauritius, responded to this review

Dear Arpit, Thank you for your review of our resort and for your kind words about our guest relations team members. On behalf of the entire team we look forward to welcoming you back very soon. Warmest Regards, Michael Janssen General Manager InterContinental Mauritius Resort Balaclava Fort More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had amazing stay for 6 nights at Intercontinental. .the staff is welcoming..everyone greets you with smile and ready to help. Best thing about the hotel is its rooms and landscape.ocean facing rooms have amazing view. Rooms are spacious and well kept..another highlight of the hotel is food..Of the 4 restaurants, Senso has daily menu of Indian , Chinese and... More 

Was this review helpful? Yes 2
Michael_Janssen_GM, General Manager at InterContinental Resort Mauritius, responded to this review

Dear Neha S, Thank you very much for taking the time to review our resort after your stay with us. To hear that your stay was truly Class is incredibly satisfying to hear as hoteliers. We have many positive reviews about our rooms and hotel grounds and it is great to see that our hotel facilities exceeded your expectations. As... More 

Johannesburg, South Africa
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I recommend this hotel , and especially to visit in the quite September period just after or before school holidays if you want couple quite time.The weather was perfect , the food and service was really good, following different theme nights, which was really nice, the rooms was clean , modern , safe. affordable. We choose half board, but I... More 

Was this review helpful? Yes 1
Michael_Janssen_GM, General Manager at InterContinental Resort Mauritius, responded to this review

Dear rene c, Thank you for your review of our resort. It is very satisfying to hear that you enjoyed our theme nights which take place every evening at our Senso Restaurant. Thank you also for your comments regarding our evening entertainment, I can share with you that as a team we are already starting to implement new & exciting... More 

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