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The Westin Turtle Bay Resort & Spa, Mauritius

5.0 of 5 Turtle Bay, Balaclava, Mauritius (Formerly The Grand Mauritian Resort & Spa)
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The Westin Turtle Bay Resort & Spa, Mauritius
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The Westin Turtle Bay Resort & Spa, Mauritius
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18 reviews from our community

Traveler rating
    10
    4
    4
    0
    0
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3
12
1
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0
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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mauritius
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My guests received their room keys at 4:30 pm after I insisted to speak to the resident manager who was nowhere to be seen. Our dining table of 15 persons was set at the far end of the dining area and was completely in the dark and we could not see our plates.. I think a restaurant manager should know... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Was at Westinn in the main restaurant and this has the best food in any hotel gone this year. The food and service was simply wonderful and was worth the price. Excellent staff and wonderful place. Only thing lacking is lights from the parking to the reception.. eager to going back again...

Was this review helpful? Yes 1
London
Contributor
20 reviews 20 reviews
17 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed at this hotel for our 10th wedding anniversary and booked a deluxe suite. It was stunning. When we arrived early in the morning, the staff took great care of us, taking us for breakfast and then allowing us to check in to our room. The public areas are open, spacious and well laid out. One gripe I have... More

Was this review helpful? Yes 1
Weybridge, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This was our 3rd visit to Mauritius, we previously stayed at the Oberoi twice and loved it. The Westin is quite different, a larger property with choice of 3 evening restaurants and 2 daytime beach grills, rooms are large and relaxing and the beds are certainly heavenly. We stayed in a beach front, which I would definitely recommend. The staff... More

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Such a lovely hotel on a beautiful island - staff were very friendly and the rooms and hotel itself were immaculate.....had such a relaxing time there. The food in the restaurants is some of the best I've had in Mauritius...I've stayed at lots of hotels there, and this is undoubtedly 5 star cuisine! I was actually surprised when I arrived... More

Was this review helpful? Yes 1
Hastings, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

A warm welcome awaits you at this recently opened hotel, good general facilities beautiful well kept gardens and grounds but for me it did not have the feel of a 5 star hotel but this was more than made up for by the exceptional staff . There were teething problems which was to be expected of any new build/opening of... More

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Coalville, United Kingdom
2 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Westin is a stunningly beautiful hotel, with spacious grounds and a lovely use of water, plants and trees. On our arrival we were immediately made to feel welcome and every request was granted with a smile. The rooms are incredibly comfortable and very spacious. The food was outstanding and my Birthday treat very special. Roman, the General Manager, is... More

Was this review helpful? Yes 1
Oxford, United Kingdom
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the time we arrived in Mauritius every thing ran smoothly we were met at the airport and taken to the hotel in a limo on arrival we were greeted by 4 or 5 staff who took us to the Retreat where we had a refreshing ginger tea, we were asked for our reservation information which was taken from us... More

Was this review helpful? Yes 4
London, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is about a one hour drive from the airport and is surrounded by other hotels but there are no amenities in walking distance. This was our third visit isi to Mauritius and we went to celebrate our wedding anniversary. I apologise now for the length of this review but hopefully you will get a lot of useful information... More

Was this review helpful? Yes 10
Chelmsford, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent the last two weeks of September 2014 here. The hotel had just been refurbished and reopened at the start of September. It is in an idyllic setting and the accommodation, staff and food were second to none. We arrived very early and were able to go straight to our room which was already prepared. A mention for Roody... More

Was this review helpful? Yes 3
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Additional Information about The Westin Turtle Bay Resort & Spa, Mauritius

Address: Turtle Bay, Balaclava, Mauritius (Formerly The Grand Mauritian Resort & Spa)
Location: Mauritius > Pamplemousses District > Balaclava
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Westin Turtle Bay Resort & Spa, Mauritius 5*
Number of rooms: 190
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Also Known As:
The Grand Mauritian Hotel Balaclava
The Grand Mauritian Resort And Spa
The Westin Turtle Bay Resort & Spa, Mauritius Balaclava

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