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The Westin Turtle Bay Resort & Spa, Mauritius

Certificate of Excellence
Turtle Bay, Balaclava, Mauritius (Formerly The Grand Mauritian Resort & Spa)
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The Westin Turtle Bay Resort & Spa, Mauritius
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243 Reviews from our TripAdvisor Community

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Traveler rating
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    19
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Warsaw, Poland
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Really good spot with cool stuff, extremelly delicious food and water sports! 3 different restaurants, beach bar and cocktail bar. Sports: kayaking, snorkeling, glass bottom boat, windsurfing, laser, water ski.

Was this review helpful? Yes 2
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

WONDERFUL AND EXCELLENT EXPERIENCE just enjoyed it and will visit again for sure staff atmosphere food and drink 100% excellent an entertainment room where even a PlayStation is available which was great for the kids very welcoming hotel wonderful

Was this review helpful? Yes 1
Libreville, Gabon
Level Contributor
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We stayed for 2 nights with my family and we had 2 great nights. The room comfortable, the food excellent, the staffs are very attentive and caring. The location is fine, except the the beach is not as I was expecting. But I believe the two pools compensate for that. Anyhow, I will definitely recommend this hotel and will surely... More 

Was this review helpful? Yes 1
Edinburgh, United Kingdom
5 of 5 stars Reviewed 6 days ago NEW

We came back delighted a few days ago. quiet hotel with a nice atmosphere. Very friendly and obliging service. We had a wonderful and huge beachfront room. Service did not require tips, but we were happy to give it knowing how little they earn. Food delicious. i.e. sushi or the lobster menu. Half board option was enough for us. We... More 

Was this review helpful? Yes 3
Gurgaon, India
Level Contributor
68 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
3 of 5 stars Reviewed 1 week ago

We have booked 3 rooms in package and when we reached the hotel they offered us rooms with 2 single beds. we had a long argument but of no use. Anyways they shifted us in better rooms next day when we inform our local agents in India. Food was good but overpriced. Services were good.

Was this review helpful? Yes 1
Chennai (Madras), India
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

It is now nearly 2 weeks since we returned from a thoroughly enjoyable and relaxing 6-day holiday at Westin Turtle Bay, Mauritius. The airport pick-up and the check-in were handled very efficiently. We were upgraded to a room with an expansive sea-facing balcony. The room was spacious, well laid out, well equipped, well lit and clean. The housekeeping staff did... More 

Was this review helpful? Yes 3
CapeTownDFM, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear Thekkemadom Thank you for highlighting your holiday escapade at The Westin Turtle Bay Resort &Spa We are happy to note that you have been captured by the quality of our services and the service oriented attitude of our associates. We can only thank you for having given us the opportunity to serve you as our guests and provide customer... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Dear Mr Goetsch, I would like to commend you on a well run, well managed, beautiful Westin Hotel in Turtle Bay Mauritius. We stayed at your hotel from the 8 July to 17 July and received superb and commendable service from your staff. Your rooms are luxurious, facilities more than adequate and your gastronomic experiences were ten star, in particular... More 

Was this review helpful? Yes 1
CapeTownDFM, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear SamCapeTown1 Thank you for writing such a beautiful review which I am sure will greatly help our fellow readers, followers and potential bookers. We are very happy to read that you described your holiday as a flawless one and you naming so many of our team members could not be more rewarding, It is always very gratifying for us... More 

Cranford, New Jersey
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our extended family had an amazing stay at the end of June at Westin Turtle Bay, Mauritius. All 23 members of the family had a most memorable experience thanks to the great accommodations, the Spa facilities, the water sports, the food, and most importantly, the great hospitality. Staff really made us feel welcome and comfortable; even though it rained during... More 

Was this review helpful? Yes 2
CapeTownDFM, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear Sew Lun A Thank you for having penned your holiday memoirs on Trip Advisor. We are overwhelmed to read that you truly had an amazing getaway at our resort and thank you for describing the hotel facilities in such magnificent words. It gives us immense pleasure that The Westin Turtle Bay Resort &Spa has lived up to your expectations... More 

Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After an awful experience with another hotel, we decided to move to the Westin and we are so glad we made the move. The hotel is clean, well presented and well maintained. The staff are always on hand to help and very friendly. The evening buffet meal had lots of options. The chef also asked if there was anything specific... More 

Was this review helpful? Yes 4
CapeTownDFM, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear Cathy G Thank you for highlighting your holiday escapade at The Westin Turtle Bay Resort &Spa We are happy to note that you have been captured by the quality of our services and the service oriented attitude of our associates. We can only thank you for having given us the opportunity to serve you as our guests and provide... More 

Noida, India
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It is one the best resorts I have stayed in ... Its just perfect . great view,private beach ,well maintained pools , everything about this place is perfect . You don't need to think twice before booking this place.

Was this review helpful? Yes 3
CapeTownDFM, General Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear shobit_jain Thank you for spending your quality time to provide your valuable feedback about The Westin Turtle Bay Resort &Spa. It gives us much pleasure to read that both the services offered and the facilities exceeded your expectations. We endeavor each day to create memories of a lifetime and reading that we managed to do so during your recent... More 

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