We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Waterloo-Seneca Falls

Hotel website
Hotel deals
2468 Mound Rd, NY State Rt. 414, Waterloo, NY 13165
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Holiday Inn Waterloo-Seneca Falls
Professional photos View all
Browse nearby
Holiday Inn Waterloo-Seneca Falls
Holiday Inn Waterloo-Seneca Falls
Holiday Inn Waterloo-Seneca Falls
Add Photo Write a Review

293 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    75
    105
    62
    34
    17
See reviews for
74
105
13
33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (293)
  • Mar-May only
    (66)
  • Jun-Aug only
    (117)
  • Sep-Nov only
    (85)
  • Dec-Feb only
    (25)
All months
New Boston, New Hampshire
1 review
5 of 5 stars Reviewed yesterday NEW

My family and I stayed at the Holiday Inn, Waterloo NY from 7/24/15 - 7/26/15. We stayed there for my brother's wedding/reception as the services were on the Holiday Inn premises. Rooms were clean and modern. Pool/Sauna/Jacuzzi/Gym were all nice. Liked the layout of the premises(shaped like a large square) so even if you make a wrong turn you'll eventually... More 

Was this review helpful? Yes
Duncannon, Pennsylvania
1 of 5 stars Reviewed 5 days ago NEW

I reserved a room at this site only to find out when we arrived that I was over charged for the room. We were with a group for a wedding and should have gotten a much lower price than we did at this site. I was told by the person at this phone number that I should give my discount... More 

Was this review helpful? Yes
holidayWaterloo, Front Office Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review

We appreciate you staying here in Waterloo, NY. We do apologize with the confusion that can happen with third party booking sites. I also apologize for the carpet in your room. I have forwarded your comments to our Housekeeping and Maintenance Departments, so we can correct those issues. We hope that you will have the opportunity to come and stray... More 

Norwich, Connecticut
Level Contributor
268 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

While the hotel was adequate for our stay this past weekend, I did not find it to be worth the price we paid. When I booked the reservation, it was estimated my total for 2 nights would be $400 including fees and taxes, meaning about $200/night, which was also with my supposed discount, as we were there for a friend's... More 

Was this review helpful? Yes
holidayWaterloo, Front Office Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review

Thank you for staying here in Waterloo, NY. I am sorry that you didn't feel that the rate was appropriate. However, We do a very good job of pricing ourselves competitively with in our local area competition. The other local properties follow a very similar rate structure. It does sound like you enjoyed your stay overall. We are pleased to... More 

Muskegon, Michigan
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My wife and I stayed two nights on a driving vacation in New York state. The beds were very clean with a choice of soft or firm pillows. The room and bathroom were clean. The wifi was fast and worked well. The staff was friendly. There is no free breakfast available but there is a restaurant on site. We stayed... More 

Was this review helpful? Yes
holidayWaterloo, Front Office Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review

Thank you for staying with us in Waterloo, NY and thank you for taking the time to fill out a review. We are glad that you enjoyed your stay. I do apologize about the lobby coffee machine. I know how important MY morning cup of coffee is to me, so I completely understand your disappointment was there. We hope that... More 

Arnold, Maryland
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We chose this hotel for price and closeness to Montezuma NWR, but the location ended up being great for visiting Geneva, Waterloo, and Seneca Falls. Hotel was clean, staff friendly and helpful, outdoor pool nice and it has a tennis court. Wished breakfast had been included, but really no complaints.

Was this review helpful? Yes
holidayWaterloo, Front Office Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review

Thank you very much for staying with us, as well as taking the time to write a review! Isn't the Montezuma NWR an amazing place! We go out there quite frequently. However, I have yet had the chance to see one of the bald eagles that nest out there! We will keep looking :) We are located in a great,... More 

MD
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I booked the wine package at this hotel. What a deal. Besides the large room, we received a bottle of wine, complimentary drinks at the bar, and coupons for wine tasting go at several of the local wineries. The location was great. Staff was very friendly. Highly recommend.

Was this review helpful? Yes
holidayWaterloo, Front Office Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review

Thank you very much for staying with us here in Waterloo! We are very glad that you enjoyed our Wine Package! There isnt much better than a good bottle of wine in a nice spacious relaxing room, with nothing to worry about! We hope that you can come see us again soon! More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stay at this hotel annually, during our visit to the wineries. The hotel has a prime location just north of Seneca and Cayuga Lakes. We have only had positive experiences here. During our most recent stay, a large team of students from South America moved into the rooms around our room. Needless to say, it was loud. They were... More 

Was this review helpful? Yes
holidayWaterloo, Front Office Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review

Thank you for staying here with us in Waterloo, NY! We appreciate you choosing our Holiday Inn and we appreciate your kind words. We are very glad that you enjoyed your visit. I do apologize for the noise that you encountered with the group, but I an very happy that the new room worked out better for you! I also... More 

Ione, California
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed here two nights on a trip this past month. It was clean, quiet, well maintained, had very helpful staff, and was conveniently located, with nice bathroom amenities, a good TV, and a very comfortable bed. We're glad we stayed here and would do so again.

Was this review helpful? Yes
Linda K, General Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review

Dear Madrigal95640, Thank you staying at our hotel during your recent visit to the Finger Lakes and for taking the time to fill out a review of our hotel. We are so pleased that you are happy you stayed with us and that you would do so again. We hope so too! Sincerely, Linda Knight General Manager More 

West Chester, Pennsylvania
5 of 5 stars Reviewed 4 weeks ago

We were checked in by the very friendly woman at the front desk (Hayley) who checked us in promptly and answered every question we had about our stay. A few hours after arriving we realized our mini fridge in the room wasn't staying cold, and the maintenance man (Kevin) came up almost immediately and fixed the problem in just a... More 

Was this review helpful? Yes
holidayWaterloo, Front Office Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review

Thank you very much for choosing to stay with us here in Waterloo, NY. We are very glad that you enjoyed your stay and our hospitality! I have passed your comments along so our employees can see them! We hope that you can come see us again very soon! More 

Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

attended waterloo outlet mall ...near seneca , Ny decent outdoor mall with good selection and excellent parking went monday evening so traffic very light and easy to get around and into stores stayed at holiday inn - approx 9 miles away ......easy to get to and find ... pleasant suprise for hotel , value ,and comfort level

Was this review helpful? Yes
Linda K, General Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review

Dear Gary K, Thank for your wonderful review. W are so happy that you found our hotel to be a pleasant surprise for value and comfort level. We strive for that comfort level and value so it is always wonderful when someone takes the time to let us know they were pleased. Please do come back to see us once... More 

Questions? Get answers from hotel staff and past guests. Ask a question

90 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (17)
Viewed
Hotel & grounds (3)
Viewed
View from room (1)
Viewed
Room/suite (3)
Viewed
4:42
Videos (1)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (73)
Viewed
Room/suite (37)
Viewed
Hotel & grounds (8)
Viewed
Pool/beach area (7)
Viewed
Business center/function rooms (4)
Viewed
Dining (4)
Viewed
Other (13)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Waterloo
0.2 mi away
Hampton Inn Seneca Falls
Hampton Inn Seneca Falls
#1 of 4 in Seneca Falls
4.5 of 5 stars 334 reviews
0.3 mi away
Microtel Inn & Suites by Wyndham Seneca Falls
7.7 mi away
Ramada Geneva Lakefront
Show Prices
Show Prices
Show Prices
2.0 mi away
The Gould Hotel
The Gould Hotel
#2 of 4 in Seneca Falls
4.0 of 5 stars 223 reviews
9.2 mi away
Microtel Inn & Suites by Wyndham Geneva
9.2 mi away
Holiday Inn Express Hotels Geneva Finger Lakes
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay