We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 2 Waterloo hotels »

Holiday Inn Waterloo-Seneca Falls

3.0 of 5
2468 Mound Rd, NY State Rt. 414, Waterloo, NY 13165
Hotel amenities
Special offer
Save on Hotel Packages!
Holiday Inn Waterloo-Seneca Falls
Ranked #1 of 2 hotels in Waterloo
3.5 of 5 stars 120 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

120 reviews from our community

Traveler rating
    29
    36
    25
    19
    11
See reviews for
Families
31
 
Couples
38
 
Solo
10
 
Business
16
 
What travelers say
  • Very clean(4)
  • Outlet Mall(3)
  • Friendly and helpful(3)
Date Rating
orillia ,on,canada
Contributor
17 reviews 17 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 4, 2012

The hotel is located conveniently close to the outlet mall and to the finger lakes area. The staff were very friendly and helpful. The hotel was clean, comfortable, and very convenient with its own restaurand and bar/lounge. The only complaint was the noise and the difficulty of controlling the ac/heating unit.! More

Was this review helpful? Yes
Martinsville, Indiana
Contributor
20 reviews 20 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 29, 2012

This venue is right in the middle of the Finger Lakes area, and surrounding the hotel are several vineyards. However, I actually chose this hotel for the location as a business traveler- it's about halfway between Syracuse and Buffalo. You have to take the exit off the New York Tollway (it will be about $1.50 from Syracuse and another $2.00... More

Was this review helpful? Yes
Linda Knight, Director of Sales at Holiday Inn Waterloo-Seneca Falls, responded to this review
April 30, 2012

Thank you for your great review! We appreciate all of your advice and tips on the hotel and area to the other travelors who are sure to read our reviews. We find many business travelors like yourself stopping here as we are a central location between the larger cities in the state and we are very happy to be able... More

St. Catharines, Canada
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed April 26, 2012

Bed was wonderful after a day of touring the beautiful area around the lakes. Room was clean and loved having a mini fridge for our snacks. The staff was very helpful with info on the area so stayed 2 days. The breakfast was good and all I could eat. Would stay again as the rates were fair. More

Was this review helpful? Yes
Linda Knight, Director of Sales at Holiday Inn Waterloo-Seneca Falls, responded to this review
April 30, 2012

Thank you for your nice review! We are very pleased that you enjoyed your stay with us, and the beautiful Finger Lakes area. We look forward to you returning and having another great stay. I will be sure to share your review with all of our staff, as they pride themselves in having happy guests! Safe travels! More

Searcy, Arkansas
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 19, 2012

If you are expecting a good breakfast, dont stay at this motel. On an extended business trip pulled off the turnpike and spent the night. Expecting the really good and famous breakfast found at Holiday inns, only to go to the resturant in the motel. Very poor selection and terrible service and cost was 10 buck a head. Not worth... More

Was this review helpful? Yes
Linda Knight, Director of Sales at Holiday Inn Waterloo-Seneca Falls, responded to this review
April 24, 2012

Thank you for your review of our hotel. I am sorry that you were less than pleased with the breakfast and service you received while staying here. I have sent your comments to all of the appropriate staff so that they are aware of the issues and that we can work to create a more enjoyable breakfast experience for our... More

Travelers are raving about these Waterloo hotels

Skaneateles Suites
5 of 5 stars
Show Prices ABS:HotelCheckRates-d250873?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Microtel Inn and Suites Geneva
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1676190?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
BEST WESTERN PLUS Vineyard Inn & Suites
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d575885?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Binghamton, New York
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 15, 2012
1
person found this review helpful

The room was larger than expected and very clean. Free internet was easy to access and the bed was comfortable. It was nice to have a mini fridge and microwave and we used them both. More

Was this review helpful? Yes
Linda Knight, Director of Sales at Holiday Inn Waterloo-Seneca Falls, responded to this review
April 17, 2012

Thank you for your review of your stay with us. I am very happy that you were so pleased with your room and even more so with our friendly staff! We recently added the microwaves and refridgerators to all of our rooms as an added value to our guests and i am happy to hear that you found this helpful... More

Milford,Pa
Senior Contributor
40 reviews 40 reviews
Reviews in 20 cities Reviews in 20 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed April 14, 2012
1
person found this review helpful

My wife and I stayed here for a three day getaway for wine tasting and trips to wildlife refuges and museums. Because I am a Priority Club Member they upgraded our room. The room was clean and the staff from the restaurant and hotel were friendly and helpful. The fitness room had a hot tub and spa which came in... More

Was this review helpful? Yes
Linda Knight, Director of Sales at Holiday Inn Waterloo-Seneca Falls, responded to this review
April 17, 2012

Thank you so much for your review! We are thrilled that you and your wife had such a great time and it sounds as though you truly enjoyed your trip to the Finger Lakes! The wineries and local attractions are a real treasure and we are always pleased when people enjoy them so much. I am very glad that you... More

Michigan
Senior Contributor
37 reviews 37 reviews
Reviews in 22 cities Reviews in 22 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 2, 2012

Traveling back from Boston choose this hotel for quick overnight.. it was great .. very very clean, looks to be recently updated with flat screen TV's and free wireless .. hotel staff very helpful .. i am now a priorty member.. and the beds were very comfortable.. the pool was not open as it was outside but we did hit... More

Was this review helpful? Yes
Linda Knight, Director of Sales at Holiday Inn Waterloo-Seneca Falls, responded to this review
April 5, 2012

Thank you so much for your review! We are thrilled that even though it was a quick trip you enjoyed your stay with us so much. As you mentioned we did just recently update all of our rooms with flat screen, HD tv's, as well as the microwaves and refridgerators!!! I hope that if you are ever driving past or... More

Rochester, New York
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 27, 2012

After spending a night in a neighboring hotel (the Hotel Clarence) my husband and I had escaped there and were really just looking for a hotel with decent rates and a working air conditioner! I had never stayed in a Holiday Inn, but this one looked the most promising after a quick look online. The hotel desk clerk in the... More

Was this review helpful? Yes
Linda Knight, General Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review
March 29, 2012

Thank you for your review! I am so pleased that Rachel was able to make your stay a little more pleasanr and that you were happy with your room. Thank you for lettingus know about theissue with the tub so that we can get that repaired. I was very sorry to read though, that you were so ill. I certainly... More

Ottawa, Canada
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 13, 2012

Several hockey teams were staying the same night as we were. Kids knocking on doors and running down the halls at all hours of the night do not make for a great hotel experience. However before even asking a nice note was placed under the door appologizing for the noise and reducing the amount of our room rate. That made... More

Was this review helpful? Yes
holidayWaterloo, Director of Sales at Holiday Inn Waterloo-Seneca Falls, responded to this review
March 15, 2012

Thank you for your review. We are very pleased to hear about the great service that you received while staying here. Our younger teams can have a tendancy to be loud and we do try our best to accomodate our other guests. I am glad that the staff was aware and proactive in helping you to enjoy your stay! i... More

Asheville, North Carolina
Senior Contributor
36 reviews 36 reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 29, 2012

We stayed here back in December, when we were visiting for the "It's a Wonderful Life" festival in nearby Seneca Falls. The hotel itself was average but it was clean. The desk staff could be at times aloof and unhelpful but no major problems. I did not have a chance to dine in the restaurant (nor did I want to... More

Was this review helpful? Yes
See 2 more reviews by mtnmchgrl for Waterloo
holidayWaterloo, Director of Sales at Holiday Inn Waterloo-Seneca Falls, responded to this review
January 31, 2012

Thank you for your review of your stay with us. I am glad that you found your stay comfortable and satisfactory although I do wish we had "wowed" you more!! We actually now have an amazing new chef who is creating an entirely new menu for our restaurant and we are very excited to see the new reviews and customer... More

Travelers who viewed Holiday Inn Waterloo-Seneca Falls also viewed

Hotel Clarence
4 of 5 stars 105 Reviews
Seneca Falls, Finger Lakes
Show Prices ABS:HotelCheckRates-d1548989?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Microtel Inn And Suites
4 of 5 stars 72 Reviews
Seneca Falls, Finger Lakes
Show Prices ABS:HotelCheckRates-d246829?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hampton Inn Geneva
4 of 5 stars 66 Reviews
Geneva, Finger Lakes
Show Prices ABS:HotelCheckRates-d575883?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 2 hotels in Waterloo, ranked by popularity »

Been to Holiday Inn Waterloo-Seneca Falls? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Holiday Inn Waterloo-Seneca Falls

  • Holiday Inn Waterloo
  • Waterloo Holiday Inn
Address: 2468 Mound Rd, NY State Rt. 414, Waterloo, NY 13165
Price Range: $$

Owners: What's your side of the story?

If you own or manage Holiday Inn Waterloo-Seneca Falls, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Holiday Inn Waterloo-Seneca Falls
Show the lowest price for this hotel (from our partners)
Show Prices