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Holiday Inn Waterloo-Seneca Falls

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2468 Mound Rd, NY State Rt. 414, Waterloo, NY 13165
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Holiday Inn Waterloo-Seneca Falls
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312 Reviews from our TripAdvisor Community

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Canton, Connecticut
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Average rooms. Outdoor pool. Located next door to a garbage dump, so beware of staying here in the warmer months. You get a nice whiff of hot garbage while trying to enjoy a dip in the outdoor pool. Located near a lot of restaurants and shopping, outlets.

Helpful?
Thank Mistralrose
holidayWaterloo, Front Office Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review

Thank you for choosing to stay here in Waterloo, NY. We are close to the local landfill, however most of the time the weather blows any odor away from town, so we rarely have any issues. I do apologize if you did experience some odor concerns. We are very glad that you enjoyed your stay and we hope to see... More 

Johnson City, New York
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 22, 2015

We went to the Deck the Halls on Seneca Lake. We have stayed here at the Holiday inn before, so we decided to stay for the whole weekend. The staff and rooms are great . We had a good breakfast at the Hotel Saturday morning. we will stay here anytime we are in the area

Helpful?
Thank mike v
Linda K, General Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review

Dear mike v, Thank you for your review of our hotel. We are thrilled that you will stay here anytime you are in the area and that we were able to make your stay a plesant one!. We look forward to having you stay with us once again! More 

Rochester, New York
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed December 15, 2015

We had the opportunity to use a free night with our points accrued for being IHG members. So we & another couple went to the It's A Wonderful Life Festival in Seneca Falls. (I got my friends to sign up too!!!) It was a very nice hotel/room. Microwave & fridge in room, very large room, nice bathroom. Nothing to complain... More 

Helpful?
Thank PaulaandJack
holidayWaterloo, Front Office Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review

Thank you for staying here in our Holiday Inn!! We appreciate your business, and we are VERY happy to hear that you had a Wonderful time :) We hope to see you again. More 

Langhorne, Pennsylvania
1 review
5 of 5 stars Reviewed December 5, 2015

Stay 12/3/15 to 12/6/15. Rooms were spotless and beds were comfortable. Everyone was pleasant, courteous and professional. Our breakfast waiter Jared was excellent. The food was good and coffee cups were always full. We will be back.

Helpful?
Thank Don78jo
holidayWaterloo, Front Office Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review

Thank you for choosing our Holiday Inn! We are very happy that you enjoyed your stay with us. I will pass along your comments to Jared, as I am sure he will be happy to hear them. We hope that you get the chance to come stay with us again soon! More 

Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 11, 2015 via mobile

I stayed at this property for business. I got in late and was very pleasantly surprised at the courtesy, convenience and cleanliness of the hotel. It was quiet and close to restaurants. The staff were polite and accommodations top notch. Thank you for a nice stay

Helpful?
Thank Road_rookie
holidayWaterloo, Front Office Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review

Thank you for staying here at our Holiday Inn! We appreciate your business. I am very glad to hear that you enjoyed your stay with us. We hope to see you again very soon! More 

Manchester, United Kingdom
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed October 30, 2015 via mobile

If it wasn't for a disastrous meal on the second night this hotel would have been excellent. Rooms were really good and the outdoor pool was lovely. The indoor hot tub was such a welcome relief. Reception staff were really helpful and couldn't do enough for you. Unfortunately the bar and restaurant staff were not! Overall I wouldn't write this... More 

Helpful?
Thank Peter L
holidayWaterloo, Front Office Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review

Thank you for choosing our Holiday Inn. We appreciate your business, as well as the time it took you to submit this review. We are glad that you enjoyed MOST of your stay. I do apologize for the troubles that you encountered in our restaurant and lounge during your stay. I have passed along your comments to our Food and... More 

Wenonah
Level Contributor
72 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed October 27, 2015

Check-in was a breeze. This is a very Large ,well maintained facility. Staff was very professional. The rooms had wifi, and were very clean, with Micro, Fridge, TV and plenty of space. Hotel has its own Restaurant and Bar. Rooms were very quiet and beds comfortable . Location to eateries and Stores makes it very convenient.

Helpful?
Thank Frank W
holidayWaterloo, Front Office Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review

Thank you for choosing our Holiday Inn! We appreciate your business as well as your kind review. We are very glad that you enjoyed your stay and we hope to see you again soon. More 

Rochester, New York
Level Contributor
4 reviews
5 of 5 stars Reviewed October 22, 2015 via mobile

I just went to a conference here today. I was so impressed that I couldn't wait to get home and write a review. All of the rooms were very nice not just the larger Ballrooms.The staff was attentive and the food was great. I would highly recommend this location.

Helpful?
Thank jgrasso70
Linda K, General Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review

Dear jgrasso70, Thank you so much for your review regarding your recent meeting here at our hotel. We are so happy that you were impressed with the rooms and the service. We do strive to ensure that our meetings run smoothly and that our staff remains attentive. I will be certain to pass your comments on to the catering staff.... More 

Seneca Falls, New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 20, 2015 via mobile

We decided to have our wedding here. We stayed the night before as well as the night of our wedding. The room was clean and spacious. The staff was friendly. The staff that helped with our wedding went above and beyond to make sure everything was the way we wanted it to be. The food was great. The bartender was... More 

Helpful?
Thank Mattie S
Linda K, General Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review

Dear Mattie S, We are thrilled that you were happy with your wedding. It is such an important day and we are so happy that we were able to give you wonderful memoires. Thank you so much for taking the time to write a review and for your recommendation! Sincerely, Linda Knight General Manager More 

Scottsville, New York
Level Contributor
67 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed October 14, 2015

I really liked the large bathroom with plenty of counter space. The room was also quite large and the beds comfortable. It was a quiet hotel, which is important to me. The staff were very friendly. The food served at our conference as good. I really liked how they had coffee stations throughout the hotel. My only ding is that... More 

Helpful?
Thank Ginny I
holidayWaterloo, Front Office Manager at Holiday Inn Waterloo-Seneca Falls, responded to this review

Thank you very much for staying here at our Holiday Inn! We are very glad that you enjoyed your stay! We appreciate your kind review. I do apologize that you found the bathroom a little outdated. We do try to update our property as often as possible. Perhaps it is almost time for another update! We hope to see you... More 

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