I just wanted to add my warning to this hotel!!! I called to cancel my reservation here a couple of weeks ago and was STILL CHARGED! I called to talk to the manager and he was very upset, rude and ended up hanging up on me when I explained that he had still charged me. I told him that I didn't stay at his hotel and had even left a message explaining that. I think that due to his lack of English he didn't really understand what I was talking about.
My grandparents are also immigrants to the United States but this management is run by a wife and husband team who clearly do not understand English very well which made it even more difficult for me to communicate my problem to them. They were very rude and not customer service related at all. I definitely would pay more money to stay at a nicer place....and actually did. Save yourself from these problems!!
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