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Waterloo

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989 Waterloo Geneva Road, Waterloo, NY
Best fare found from Philadelphia to Syracuse: $326

Reviews you can trust

Rating summary
3.0 of 5 stars 2 reviews
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1 of 5 stars
unhappy007   1 contribution
washington D.C.
Jul 28, 2008 | Trip type: Solo travel

I just wanted to add my warning to this hotel!!! I called to cancel my reservation here a couple of weeks ago and was STILL CHARGED! I called to talk to the manager and he was very upset, rude and ended up hanging up on me when I explained that he had still charged me. I told him that I didn't stay at his hotel and had even left a message explaining that. I think that due to his lack of English he didn't really understand what I was talking about.

My grandparents are also immigrants to the United States but this management is run by a wife and husband team who clearly do not understand English very well which made it even more difficult for me to communicate my problem to them. They were very rude and not customer service related at all. I definitely would pay more money to stay at a nicer place....and actually did. Save yourself from these problems!!
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1 of 5 stars
Luvtotravel7   7 contributions
Milton, Canada
Oct 5, 2006 | Trip type: Solo travel
4
people found this review helpful

I ended up at the Waterloo Motel only because all other accommodation in the Geneva / Waterloo NY area that takes dogs was booked for the large, annual dog show at Romulus at the end of Sept. I usually stay at the Chanticleer Inn in Geneva (which I consider to be another dump but the Waterloo Motel makes it look like a palace.) I needed a place that accepted dogs because I was going to the dog show so the choices were very few at that point. I telephoned the Motel & they said they took dogs although when I arrived, there was a large sign at the front desk that said, NO PETS. (Everyone in this area takes dogs on that weekend because they know they can make a fortune and at this time of year, they would otherwise be empty.

I've occasionally stayed in motels before & know that they aren't as well appointed as hotels. But you usually don't expect to pay $75 nite for a grunge motel. This one was grotty. The exterior door of the room looked like it had been kicked in many...
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Waterloo Motel Address

989 Waterloo Geneva Road, Waterloo, NY
Waterloo Hotels Waterloo Motel
3.0/5.0
2