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Sheraton Soma Bay Resort

Certificate of Excellence
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P.O. Box 71, Soma Bay, Egypt
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Sheraton Soma Bay Resort
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Sheraton Soma Bay Resort
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606 reviews from our community

Traveler rating
    391
    153
    38
    17
    7
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192
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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Ribeirao Preto, SP
Reviewer
4 reviews 4 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I've been there in May 2015, Soma Bay is a perfect place for relaxing and great place to stay with family. All staff very gentle. House reef is absolutely outstanding and hotel provided perfect transfer service from/to airport/hotel.

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Cairo, Egypt
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 22, 2015

very good hotel with cordial staff and good service and good food excellent beach very nice area bit out of hurghada but over all very property and nice atmosphere breath taking place close to a sahl hashes area

Was this review helpful? Yes 2
Ahmed H, Manager at Sheraton Soma Bay Resort, responded to this review

Dear qahry, Thank you for choosing our hotel for your recent vacation and for having the time to share your feed back about your stay with us. We are very happy to read your positive comments about the hotel facilities and services and proud that they were up to your expectations. Your comments will be shared with all the team... More 

Cairo, Egypt
Contributor
13 reviews 13 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 14, 2015

First visit to Soma Bay. Hotel is in a very good location and the staff is very friendly and helpful. Even at full capacity during Easter they were still able to maintain a professional attitude. Rooms are very relaxing and the beach service is very good. Will definitely come back for a second visit.

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Mahmoud F, Manager at Sheraton Soma Bay Resort, responded to this review

Dear Mori M Thank you very much for choosing our hotel for your recent stay and for taking the time to share with us your positive comments on Trip Advisor. It was a pleasure to read through your comments that you enjoyed your stay with us. Especially your kind words regarding our excellent beach service and our helpful & friendly... More 

Cairo, Egypt
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 14, 2015

Been there in 1999, and Easter break and 3alganoub event, went back to find the hotel still keeping the same shape , good service , and the hotel facilties are good, staff at house keeping are friendly , the food open buffet, some days were very good other days were ok.

Was this review helpful? Yes 1
Mahmoud F, Manager at Sheraton Soma Bay Resort, responded to this review

Dear Wazo11 Thank you for your recent stay at our Hotel and for sharing us your positive comments on Trip Advisor. We are so delightful to read from your comments that you have been enjoyed and you liked our good service &hotel facilities as well as our friendly staff. We are looking forward to welcoming you so soon at our... More 

1 review
5 of 5 stars Reviewed April 12, 2015

It is the second time in this great hotel we had a great time everything was perfect, stating from front desk hamada , room service rafeh abd shaker on the beach and housekeeping and of courve ayman and our great chef omar and all the main restautant team and a gteat thanks to Dr. Franz for his great effort .... More 

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Ahmed H, Manager at Sheraton Soma Bay Resort, responded to this review

Dear Mohamed A, Thank your for your loyalty shown towards our resort. It was our pleasure to have you again at our resort. We are very proud to read such positive comments about our hotel facilities and our services which were up to your expectations. Your positive comments about our team members will be shared them. Looking forward having you... More 

Cairo, Egypt
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 12, 2015

the hotel is excellent and nice 5 stars hotel , the staff are very helpful and friendly, the beach and swimming are amazing. food quality and variety are superb I have enjoyed the 5 nights there. I recommend this hotel for all my friends.

Was this review helpful? Yes
Mahmoud F, Manager at Sheraton Soma Bay Resort, responded to this review

Dear Adel1956 First of all thank you for choosing our hotel for your recent stay and for taking the time to share us your positive feedback. We are so happy to read from your review that our hotel was up to your expectation and you have been spend a wonderful & relaxing holiday at our resort. We appreciated your recommendation... More 

2 reviews
5 of 5 stars Reviewed April 10, 2015

This is my second visit the place is fabulous friendly staff great food can't get enough of it really enjoyed everything over there had a real quality time planing to go back I would like to thank everyone for the effort done over there it's simply amazing

Was this review helpful? Yes
Mahmoud F, Manager at Sheraton Soma Bay Resort, responded to this review

Dear Nevine R Thank you so much for choosing our hotel for your recent stay, and for taking the time to share your positive feedback with us on Trip Advisor. We feel horned that our hotel is "Most enjoyable place ". We are so pleased to hear that you have been enjoyed with our hotel facilities such as friendly staff... More 

Cairo, Egypt
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 10, 2015

Well, this is the worst 5 stars hotel. Parking is too small for vaccations that i had to park my car in the desert. Room needed 50 mins to get ready although i was there on time. Also beach is not good, pool is not a 5 stars at all. Adding to this, they book the whole rservation money at... More 

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Mahmoud F, Deputy Director of Guest Service at Sheraton Soma Bay Resort, responded to this review

Dear Ismail Z, Thank you for your review Sorry for not being up to your expectation Just to remind you that we spoke with you once you raised your comments and we hope that the action taken regarding the car was up to your expectations Regarding the other issues which we have not been informed about them, please contact me... More 

Cairo, Egypt
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 7, 2015 via mobile

Went once.. Had to go again!! This is my second visit to the hotel and it is just amazing, leaving me speechless.. The food is so delicious and mouthwatering, it's done well and not dry.. And can't forget the special fish dish my family and I had on Monday with piuerei potatoes as a side.. It was done by the... More 

Was this review helpful? Yes 3
Mahmoud F, Manager at Sheraton Soma Bay Resort, responded to this review

Dear Farouk E Thank you for your loyalty towards our hotel Sheraton Soma Bay Resort and for sharing us your positive feedback. We are delighted to hear that you had a nice stay with us and enjoyed our facilities and services, especially the beach and our friendly staff. It would be our pleasure to welcome you back at our lovely... More 

Egypt
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 28, 2015

We live in Cairo and as my husband is a keen golfer, he wanted to play at nearby Cascades golf course I was more interested in the pool and beach. Room was good and the tandard you'd expect of 5* hotel. Wasn't impressed with TV and light which couldn't be isolate so in middle of night when my insomnia kicked... More 

Was this review helpful? Yes
Ahmed H, Manager at Sheraton Soma Bay Resort, responded to this review

Dear Lynneleanor, Thank you very much for choosing our hotel for your recent vacation and for having the chance to share your feed back with us. We are happy to read that you were satisfied with our hotel services and facilities. Regarding your comments about the high prices of the beverages, will be shared with the concerned departments for future... More 

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