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Kempinski Hotel Soma Bay

Travelers' Choice award winner
PO Box 15, Soma Bay 84711 , Egypt
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1 room 1 guest
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Kempinski Hotel Soma Bay
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805 Reviews from our TripAdvisor Community

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Traveler rating
    643
    111
    30
    17
    4
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240
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
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English first
  • All months
    (805)
  • Mar-May only
    (217)
  • Jun-Aug only
    (211)
  • Sep-Nov only
    (190)
  • Dec-Feb only
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Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Kempinski is very well known for being one of the worlds oldest and luxurious hotel chains. So I did not hesitate when I chose to go to this place. It was good and all. I just have few comments that I would like to share, that I think may improve the place. Many reviewers here mentioned the advantages of the... More 

Was this review helpful? Yes 2
Switzerland
Level Contributor
91 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for one night only but it was a great stay. From the moment I walked in until my departure, all went smoothly with a touch of luxury. The breakfast was great, lots of choices. To me, the only slightly negative points were: too many kids and the house reef was not as great as expected. But really still... More 

Was this review helpful? Yes 1
Ansgar S, Manager at Kempinski Hotel Soma Bay, responded to this review

Dear enelym1978, Thank you very much for staying at Kempinski Hotel Soma Bay and for sharing your experience with us on TripAdvisor. We are more than happy to hear that you had a great short stay with us and truly enjoyed our facilities and services. On behalf of our entire team it would be a pleasure to welcome you back... More 

Cairo, Egypt
2 reviews
5 of 5 stars Reviewed 1 week ago

On behalf of my family , I would like to express our great appreciation and thanks to all the staff of your distinctive hotel for the remarkable high service standards and business ethics which we have really admired and greatly enjoyed during our stay. Being a guest of five stars hotels in several previous occasions, and after my family stayed... More 

Was this review helpful? Yes
Ansgar S, Manager at Kempinski Hotel Soma Bay, responded to this review

Dear HHaroon, Thank you very much for your loyalty towards our hotel and for sharing your impressions on TripAdvisor. We are more than happy that you spent a memorable time at our hotel and truly enjoyed our facilities and the professional & friendly service. We are delighted to share your compliments with the entire team and personally with Ahmed Moussa,... More 

Bucharest, Romania
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is amazing and perfect. The design and interior is spectacular. Staff offers the best service, you'll feel like a king in the hotel. The pool is so nice and refreshing! There is also a sauna and jacuzzi to relax in. The rooms are also comfy and spacious. Food here is excellent! Lots of variety and perfect taste! I... More 

Was this review helpful? Yes
Ansgar S, Manager at Kempinski Hotel Soma Bay, responded to this review

Dear KhalidSwailem, Thank you very much for choosing Kempinski Hotel Soma Bay and for sharing your personal feedback with us. It was a great pleasure to read through your comments and to hear that you spent an amazing time with us while enjoying our various services and facilities. Once again thank you for your stay and your recommendation and we... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I really enjoy my vacation with my family Tasty food and good serving. Nice smell every where.coral on the beach.nice view. My kids and I enjoyed the most swimming on the lazy river. Riding bikes. Snorkling. Sandy beach. Good staff of room serving.

Was this review helpful? Yes
Ansgar S, Manager at Kempinski Hotel Soma Bay, responded to this review

Dear dalia S, Thank you very much for choosing us for your recent stay and for sharing your positive feedback. We are more than happy that you had a great stay with us and especially enjoyed our various leisure facilities and the lazy river. It would be a pleasure to welcome you back soon on your next trip to Soma... More 

Abu Dhabi, United Arab Emirates
Level Contributor
75 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We checked in 5 rooms for our group of 8 adults and 6 children. Check in took longer than expected, but that is ok given the number of rooms. Guests relationship employee which met us on arrival needs more training. Rooms are clean / spacious, housekeeping did the job perfectly. We liked the concept of free minibar. Pool, beach, reefs,... More 

Was this review helpful? Yes
Ansgar S, Manager at Kempinski Hotel Soma Bay, responded to this review

Dear MedhatElmahdy, Thank you very much for staying with us and for sharing your impressions on TripAdvisor. We are delighted to hear that you had an excellent family break with us and that you especially enjoyed the services and facilities of our beach and pool area. We have shared your compliments with the whole team and personally with Ali and... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It was a wonderful experience to stay 4 nights at this fantastic place with very good services and treatment. Thank you Safy at the restaurant for his kind treatment. The cleanliness is great and yhe food and beverage was very good and tasty.

Was this review helpful? Yes 1
Ansgar S, Manager at Kempinski Hotel Soma Bay, responded to this review

Dear Hethobetho, Thank you very much for staying with us and for sharing your experience on TripAdvisor. We were more than happy to read that you enjoyed your vacation and felt comfortable at our hotel. We have shared your feedback with our team and personally with Safy as this is always a great motivation for us. We are looking forward... More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This is the best and most prestigious hotel out of all in soma bay. We stayed at a suite and it was just fantastic , clean rooms overlooking the sea. Kids loved the pool every day as well as the kids club. We had lounge access which was great , worth it if you had doubts whether to upgrade or... More 

Was this review helpful? Yes
Ansgar S, Manager at Kempinski Hotel Soma Bay, responded to this review

Dear Lamoos1976, Thank you very much for your recent stay at Kempinski Hotel Soma Bay and for taking the time to provide us with your highly appreciated feedback on TripAdvisor. We were overwhelmed while reading through your comments and to hear that you spent a fantastic time at our hotel and enjoyed the Laguna Club Lounge facilities. We were glad... More 

Leamington Spa, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was an immense pleasure to return to Soma Bay after 5 years and in terms of food and service further improvements have been made but there needs to be further improvements made. I don't want to write about every experience or about every minute detail, it is more about guiding the team there, future guests about how to get... More 

Was this review helpful? Yes 2
Ansgar S, Manager at Kempinski Hotel Soma Bay, responded to this review

Dear Silverfox14399, Thank you for your loyalty towards our hotel and for taking the time to give us your detailed feedback through TripAdvisor. We were happy to read through your review and see that you have spent a wonderful vacation and planning to return back. Your personal compliments to our team are a great source of motivation to us; therefore... More 

2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It's like the best hotel I ever visited, we have been spending our vacations there almost all of them for the past 5 years, even if we visit other places we have to step by for a night or 2, best well trained staff with very helpful attitude who are always caring for guests to assure they are spending their... More 

Was this review helpful? Yes
Ansgar S, Manager at Kempinski Hotel Soma Bay, responded to this review

Dear Shaimaa E, Thank you for your loyalty towards our hotel and for your positive feedback. We are delighted to hear that every time you are returning to us you are spending a great time while enjoying our facilities and friendly service. On behalf of the whole team we are looking forward to welcome you back soon to your home... More 

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