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Homewood Suites Rochester - Victor

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575 Fishers Station Drive, Victor, NY 14564
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Homewood Suites Rochester - Victor
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Homewood Suites Rochester - Victor
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282 reviews from our community

Traveler rating
    190
    69
    14
    1
    8
See reviews for
141
60
9
46
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (282)
  • Mar-May only
    (60)
  • Jun-Aug only
    (95)
  • Sep-Nov only
    (75)
  • Dec-Feb only
    (52)
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Nazareth, United States
1 review
5 of 5 stars Reviewed 1 week ago

We had a surprise birthday party for our mom. The staff were all very helpful and accommodating and the rooms were perfect for us. It was nice to meet in the morning for breakfast and spend more time together. The room we were able to use for the party was set up for us and we stayed as long as... More 

Review collected in partnership with Homewood Suites by Hilton

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Akron, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The staff at front desk was really helpful. She help me find out the restaurant where I was going to meet my friends but I event did not know its name. My room was at 1st floor and the hotel parking was just outside my window. Not quiet enough and not private. If you can have upper floor room, it... More 

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

we love staying at any Homewood Suite!!! It is quiet and comfortable, love having a real breakfast, nice pool and fitness center, never have had any problems, love having the suite with a separate bedroom-that's my favorite! The kitchenette is well supplied and having popcorn at night while watching TV is terrific!!

Review collected in partnership with Homewood Suites by Hilton

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Bowie, Maryland, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

College visit to Rochester in the heart of winter but we couldn't ask for more. The staff were friendly, helpful and accommodating. The room was clean, fresh and modern. Small but great. A roaring fireplace, flat screen TV, table and sofa made for an inviting winter stay. Food included and an exercise room. Definitely, will come again. Best value out... More 

Review collected in partnership with Homewood Suites by Hilton

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Rotterdam, New York
Contributor
17 reviews 17 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a great hotel offering something more than the standard hotel room. I had a one bedroom suite which offered a queen bed in the bedroom and a living space with a second tv, arm chair and a kitchen. Staff was friendly, room was clean, complimentary food options very nice. My only complaint is that the noise from the... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

This was a great stay, the hotel was perfect and our two small childern love,loved the pool! The staff went above and beyond there call of duty to provide anything you would ask for. Marsha at the front desk was great! Along with the rest of the staff made us feel at home, thank you guys!

Review collected in partnership with Homewood Suites by Hilton

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Toronto, Canada
1 review
4 of 5 stars Reviewed February 23, 2015

Stayed for two days and was pleasantly surprised with the breakfast selection and the attention of the staff in keeping serving area clean and food constantly replenished. Overall staff were very cheerful and helpful, rooms were very clean and comfortable.

Review collected in partnership with Homewood Suites by Hilton

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goyettecl41, General Manager at Homewood Suites Rochester - Victor, responded to this review

Dear Janice D, Thank you for your comments regarding our hotel and staff. Our goal is take care of our staff so they can take care of our guests. We hope to see you again soon! Sincerely, Chris G More 

Burlington, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 17, 2015

Our group of 12-15 (3+ families/rooms) have stayed here for the past 4 years with no complaints, however this year things seemed to have changed and just wanted to highlight some of the changes. They certainly are not deal breakers and may not influence our decision to stay there in the future, but when you pay for service, you expect... More 

Was this review helpful? Yes 1
goyettecl41, General Manager at Homewood Suites Rochester - Victor, responded to this review

Dear vollrac1, Thank you for your feedback. We apologize you were disappointed with your stay, we are constantly making changes to try and improve the guest experience. The comments you provided us assist us in improving that experience We hope you will consider staying with us again the next time you are in area so we may better impress in... More 

Whitby, Canada
1 review
5 of 5 stars Reviewed February 17, 2015

We stayed at the hotel for our family ski vacation. The staff went out of their way to make the overall experience very enjoyable. They arranged to have our suites adjoining so that we could enjoy the evening together while the kids slept. Breakfast and Managers Reception were very good and well appreciated as it eliminated the need to cook... More 

Review collected in partnership with Homewood Suites by Hilton

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goyettecl41, General Manager at Homewood Suites Rochester - Victor, responded to this review

Dear Dan L, Thanks for your awesome review of our property. We are ecstatic you made the choice to stay with us during "ski-cation" to Bristol Mountain. We've heard they are adding some exciting elements to their waterpark this year, and they have the ropes course during the warmer months. We hope to see you again soon! Best Regards, Chris... More 

North Haven, Ct., United States
1 review
5 of 5 stars Reviewed February 4, 2015

The Homewood is a hidden jewel with comfortable and immaculate accomodations, and a congenial staff. You will feel at home at the Homewood. I hesitated to submit this review at the risk of revealing our secret home away from home.

Review collected in partnership with Homewood Suites by Hilton

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goyettecl41, General Manager at Homewood Suites Rochester - Victor, responded to this review

Dear James R, Thank you for the wonderful comments and we are very glad that you shared your experience with our TripAdvisor friends. I look forward to meeting you on your next stay. Best Regards, Chris G More 

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