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Homewood Suites Rochester - Victor

Certificate of Excellence
3.0 of 5
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575 Fishers Station Drive, Victor, NY 14564
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2X Points in Victor, NY!
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Homewood Suites Rochester - Victor
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333 Reviews from our TripAdvisor Community

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Traveler rating
    222
    80
    21
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    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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  • All months
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    (78)
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5 of 5 stars Reviewed 3 days ago NEW

Very nice room for a family. Loved the separate bedroom and the fact that the sink was outside of the toilet and shower area. We also really liked the kitchen area. One TV for us and one for the kids - perfect for evenings after a swim in the pool.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
goyettecl41, General Manager at Homewood Suites Rochester - Victor, responded to this review

Dear Y2450PNbarbarac, Thank you so much for your wonderful comments! We are so glad you stayed with us and enjoyed your visit. For a family, having the separated vanity really helps when everyone needs to get ready in the morning. Thanks again and we can't wait to see you again soon! - Chris G More 

United States
1 review
5 of 5 stars Reviewed 1 week ago

always looking for a hotel with rooms where we cant hear everything going on around us. This was the quietest stay, despite there being parties celebrating a wedding party. We heard nothing all night.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
goyettecl41, General Manager at Homewood Suites Rochester - Victor, responded to this review

Dear Debra D, Thank you so much for your stay with us and your comments of our hotel. Even with the wedding party, we are glad you were able to get a good nights sleep. Thank you again for your stay and we look forward to seeing you again soon! -Chris G General Manager More 

Victor, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Our reservations were not correct and the clerk refused to find a room with two queen beds and made it seem like it was my fault. The hot part of the breakfast was not edible, and I am not a picky eater. The facility and rooms were nice, just need better management/staff of the facility.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
goyettecl41, General Manager at Homewood Suites Rochester - Victor, responded to this review

Dear William H, I had sent you an email and hope it found you well, again if you have a confirmation letter showing you had originally booked a room with two queen beds, I would be more than happy to make things right. We hope you will give us another chance in the future. Sincerely, Chris G General Manager More 

Buffalo,New York, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Was brought up as a camper so $200 is alot of money to pay for a hotel room. We have stopped at this Homewood before for a splurge and had no complaints so we did it again and slept quite well and the access to the Thruway and nearby Canandaigua was a deciding point..Wish we could stay longer- second visit... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
goyettecl41, General Manager at Homewood Suites Rochester - Victor, responded to this review

Dear George E, Thank you so much for staying with us again and your positive comments of our hotel. We also wish you could've stayed longer. We look forward to seeing you again soon! Sincerely, Chris G General Manager More 

Southington, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

comfortable, clean, friendly staff. The kids enjoyed the pool. The spa needed some maintenance wouldn't shut off when we wanted it to. The breakfast was typical but the staff was very friendly and helped even after the time breakfast ended they saw us coming and offered us breakfast. Would definitely go back if needed.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
goyettecl41, General Manager at Homewood Suites Rochester - Victor, responded to this review

Dear Paola P, Thank you so much for your stay with us and your review! Thank you for informing us of the timer on the spa when you noticed it was not working, our Chief Engineer has already ordered a switch after your call to the front desk and has been installed. Thank you again for your stay and we... More 

Newberry, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This property almost seems out in the woods although very close (5 minutes to the large Eastview Mall). Rooms were clean, appliances nice, pool area relaxing and refreshing and staff was exceptional. I recommend this hotel as it is close to businesses that you may need and out of the way enough to feel like you are in a country... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
goyettecl41, General Manager at Homewood Suites Rochester - Victor, responded to this review

Dear Arthur E, Thank you so much for your stay with us and the wonderful review! It's really unique how in less than 2 miles you can be a completely commercial district from our location. Thanks again for staying with us and we will look forward to seeing you again soon! Sincerely, Chris G General Manager More 

Redmond, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We chose this hotel mostly so I could get a (gluten free/low carb) breakfast. The generous delicious breakfast and surprisingly plentiful evening reception (was enough for 'dinner' each time we went) were a highlight. In-room kitchens are tight, but you won't need them since the onsite food is great. We got great service, nice indoor pool, quiet rooms (no footsteps,... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
goyettecl41, General Manager at Homewood Suites Rochester - Victor, responded to this review

Dear Jean A, Thank you so much for the wonderful review of our hotel, we will be sure to share these comments with our staff. We are so glad you stayed with us and look forward to seeing you and your family again in the near future! Sincerely, Chris G General Manager More 

Gardiner, Maine
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We recently stayed at the Homewood Suites in Victor for one night. We were traveling with our son and a friend and were spending the week visiting colleges. Having the two bedroom suite was perfect for us! The suite was well appointed, the boys had their own bedroom and en-suite bathroom, and we had our own en-suite bath and comfortable... More 

Was this review helpful? Yes
goyettecl41, General Manager at Homewood Suites Rochester - Victor, responded to this review

Dear Marty F, Thank you so much for your review of our hotel. We are so glad your family and your son's friend enjoyed our hotel! We recently changed the light bulb in our hot tub to an LED bulb but have yet to change our pool bulb over to the LED and have noticed that this can make the... More 

Rochester, New York
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here after a friends daughter's wedding. Check in was very smooth, and the free breakfast was spectacular. The room was very spacious, quiet and comfortable. The staff was very pleasant and attentive.

Was this review helpful? Yes
goyettecl41, General Manager at Homewood Suites Rochester - Victor, responded to this review

Dear Ralph B, Thank you so much for your comments regarding your recent stay. I will be sure to share these with our team. We hope to see you again in the near future! Sincerely, Chris G General Manager More 

Leesburg, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This was our first stay at a Homewood Suite and we were pleasantly surprised. Desk, kitchen, housekeeping staff were friendly, efficient, and professional. Price per room was an amazing value. We will definitely stay there again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
goyettecl41, General Manager at Homewood Suites Rochester - Victor, responded to this review

Dear Janice D, It was wonderful having you stay with us and we sincerely appreciated the wonderful feedback! We hope to see you again in the near future! - Chris G General Manager More 

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