was so impressed with the great customer service at the homewood suites. marcia and the manager really impressed me with threir friendly manner and went out of there way to make my stay wonderful thank gyou and reat customer service from the victror homewood suites i work in customer service and am no stranger to dealing with the public these... More

Attended daughter's graduation at RIT in Rochester. This was closest hotel we could find a couple of months beforehand. I was impressed by the suite. The complimentary breakfast was the only negative aspect of the stay. The bananas were so green it was impossible to even peel them. The breakfast wasn't nearly as good as most other hotels I have... More

My chorus was relocated from our original hotel to the Homewood Suites due to construction. We were NOT happy to be moved away from the rest of the competing groups until we arrived and realized we got the better deal in the end. The staff went out of their way to make us feel welcome and comfortable. They gave us... More

Quiet,clean community, close to the malls and twenty min. drive to the outlet mall in Waterloo. Lots of golf courses nearby. There is enough of a variety at breakfast. Dinosaur Bar-B-Q was a fun eatery to try, just 15mins. up the road to downtown Rochester. Lots of skiing in the winter. Your enjoyment all depends on who is staying there... More

We had a wonderful time at this hotel celebrating my parents 50th wedding anniversary! Perfect for families!! The suites were wonderful with enough space for all. We enjoyed spending time in the fitness room( the best I've used at a hotel), the pool, and hot tub. The breakfast was very good in the morning with choices to make everyone happy... More

This hotel is a hidden little treasure in Rochester, NY (eastern suburbs). The staff was super friendly and the hotel is amazing! Great service, clean facility, great location, definitely a 10++++++! Recommend for business or leisure travel.

I read reviews so I feel it would be a disservice not to give one for this great place. First we met Lance He was attentive and gracious and we had some special needs and they were all met. It has always been awkward for me when housekeeping would arrive, but not here they are friendly and outgoing not afraid... More

If you are looking for a great place to stay in the Rochester area, this is it. Suites are spacious and clean. Meals are excellent and the amenities are far more than you would expect. Add a very professional staff and you have everything you want in a hotel.

I dropped by the Homewood unannounced one afternoon to see if we could reserve rooms for a "staycation" for two families. The hospitality manager graciously showed me three rooms and gave me a full tour! I was impressed to say the least. We were able to book adjoining rooms, which worked perfectly for our families. The kids had a blast... More