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Homewood Suites Rochester - Victor

3.0 of 5 575 Fishers Station Drive, Victor, NY 14564
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Homewood Suites Rochester - Victor
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Homewood Suites Rochester - Victor
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278 reviews from our community

Traveler rating
    187
    69
    13
    1
    8
See reviews for
139
59
9
45
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rotterdam, New York
Contributor
17 reviews 17 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great hotel offering something more than the standard hotel room. I had a one bedroom suite which offered a queen bed in the bedroom and a living space with a second tv, arm chair and a kitchen. Staff was friendly, room was clean, complimentary food options very nice. My only complaint is that the noise from the... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This was a great stay, the hotel was perfect and our two small childern love,loved the pool! The staff went above and beyond there call of duty to provide anything you would ask for. Marsha at the front desk was great! Along with the rest of the staff made us feel at home, thank you guys!

Review collected in partnership with Homewood Suites by Hilton

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Toronto, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Stayed for two days and was pleasantly surprised with the breakfast selection and the attention of the staff in keeping serving area clean and food constantly replenished. Overall staff were very cheerful and helpful, rooms were very clean and comfortable.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
goyettecl41, General Manager at Homewood Suites Rochester - Victor, responded to this review

Dear Janice D, Thank you for your comments regarding our hotel and staff. Our goal is take care of our staff so they can take care of our guests. We hope to see you again soon! Sincerely, Chris G More 

Burlington, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our group of 12-15 (3+ families/rooms) have stayed here for the past 4 years with no complaints, however this year things seemed to have changed and just wanted to highlight some of the changes. They certainly are not deal breakers and may not influence our decision to stay there in the future, but when you pay for service, you expect... More 

Was this review helpful? Yes 1
goyettecl41, General Manager at Homewood Suites Rochester - Victor, responded to this review

Dear vollrac1, Thank you for your feedback. We apologize you were disappointed with your stay, we are constantly making changes to try and improve the guest experience. The comments you provided us assist us in improving that experience We hope you will consider staying with us again the next time you are in area so we may better impress in... More 

Whitby, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel for our family ski vacation. The staff went out of their way to make the overall experience very enjoyable. They arranged to have our suites adjoining so that we could enjoy the evening together while the kids slept. Breakfast and Managers Reception were very good and well appreciated as it eliminated the need to cook... More 

Review collected in partnership with Homewood Suites by Hilton

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goyettecl41, General Manager at Homewood Suites Rochester - Victor, responded to this review

Dear Dan L, Thanks for your awesome review of our property. We are ecstatic you made the choice to stay with us during "ski-cation" to Bristol Mountain. We've heard they are adding some exciting elements to their waterpark this year, and they have the ropes course during the warmer months. We hope to see you again soon! Best Regards, Chris... More 

North Haven, Ct., United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The Homewood is a hidden jewel with comfortable and immaculate accomodations, and a congenial staff. You will feel at home at the Homewood. I hesitated to submit this review at the risk of revealing our secret home away from home.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
goyettecl41, General Manager at Homewood Suites Rochester - Victor, responded to this review

Dear James R, Thank you for the wonderful comments and we are very glad that you shared your experience with our TripAdvisor friends. I look forward to meeting you on your next stay. Best Regards, Chris G More 

1 review
3 of 5 stars Reviewed January 29, 2015

Stayed with my children for 2 nights. We couldn't rest. If you do not care of sleeping uncomfortable and noise at night won't bother you..by all means stay here. You may want to pack a memory-foam mattress, earplugs and refresher.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
goyettecl41, General Manager at Homewood Suites Rochester - Victor, responded to this review

Dear Lourdess486, On behalf of the Homewood Suites Rochester/Victor, I sincerely apologize for the incident you encountered during your stay. As part of our Suite Assurance Guarantee, I have refunded one nights room and tax back to your account for the noise you encountered and hope that you will give us another chance in the future. Sincerely, Chris G More 

Johnstown, United States
1 review
5 of 5 stars Reviewed January 28, 2015

If you are look value combined with a very nice place to stay this is it, wonderful staff, food, the rooms were very nice with the pool, workout facility and the hot tub it was just so nice the continental breakfast is amazing, I would recommend this hotel to everyone

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
goyettecl41, General Manager at Homewood Suites Rochester - Victor, responded to this review

Dear Lorri B, We were so excited to have your group stay with us and we hope you enjoyed your stay! We look forward to seeing you again soon! Sincerely, Chris G More 

Gloversville, United States
1 review
5 of 5 stars Reviewed January 28, 2015

Homewood suites and staff are second to none!!! I have stayed at alot of hotels over the years but Homewood suites is by far the best. Everything room,food, staff,pool,hot tub excellent!!! Great Job Homewood Suites!!!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
goyettecl41, General Manager at Homewood Suites Rochester - Victor, responded to this review

Dear Larry D, I was so happy to share these comments with our staff! It was a pleasure having your group at our hotel and we look forward to seeing you stay with us again soon! Sincerely, Chris G More 

Edgewater, Maryland
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 28, 2015 via mobile

The Homewood Suites in Victor, NY is a relatively new property. I have stayed here on multiple occasions for business travel to Rochester, NY. It's a bit if a drive (25 minutes) to Rochester but fir me it's worth it as the Victor/Fairport area has many great places to eat and a very nice shopping center. Service, breakfast, cleanliness, and... More 

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goyettecl41, General Manager at Homewood Suites Rochester - Victor, responded to this review

Dear TopCat390, Thank you for staying at our property! We are glad that you are enjoying your stays with us. If there is anything you should need, please do not hesitate to contact us and we will be more than happy to assist you. We look forward to seeing you on your next stay! Sincerely, Chris G More 

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Additional Information about Homewood Suites Rochester - Victor

Address: 575 Fishers Station Drive, Victor, NY 14564
Phone Number:
Location: United States > New York > Finger Lakes > Victor
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Rochester - Victor 3*
Number of rooms: 90
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Also Known As:
Homewood Suites Rochester - Victor Hotel Victor

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