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All 6 Victor hotels

Homewood Suites Rochester - Victor

3.0 of 5 Hotel   |   575 Fishers Station Drive, Victor, NY 14564
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92%
Ranked #2 of 6 Hotels in Victor
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
WavesJ-PA Toronto, Ontario, Canada
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249 reviews from our community

Traveler rating
    171
    59
    11
    1
    7
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124
55
8
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Toronto, Ontario, Canada
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed for a wedding close to the hotel. Yes, it is a short drive from Rochester, but it was a nice hotel. Everything seemed so fresh and new. And they have quite a bit to offer, as far as amenities go. I made use of their wired (and WiFi) internet to get some work done while I was there. The... More

Was this review helpful? Yes
New York City, New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

After a long drive, my family and I checked in and were just looking for a place to relax and rest on a Saturday night. Little did we know what we were in store for. My entire family was bitten by bed bugs. We complained to the front desk but they basically ignored us and told us that the entire... More

Was this review helpful? Yes 2
goyettecl41, Manager at Homewood Suites Rochester - Victor, responded to this review

Gracy, I want to apologize for the unfortunate experience that you had at our hotel. Please know that the health and safety of our guests is of the utmost importance and we work closely with a professional pest control company to address and rectify any pest situation that might occur. We have attempted to reach out to you in regards... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

The women at the desk went above & beyond the call of duty. I was in victor for a funeral that I was responsible for hosting. How stressful it could've been, but the ladies at the front desk made it go so smoothly. They even asked the next day how it went & if I needed anything! I could rave... More

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goyettecl41, General Manager at Homewood Suites Rochester - Victor, responded to this review

Dear Cmandi33, On beahlf of the Homewood Suites Victor, thank you for your comments. We are glad we could assist you while going through a difficult time. We sincerely appreciate you giving us the opportunity ensure your trip was made as smoothly as possible. Thank you again and please don't hesitate to let us know should you need anything in... More

Hanover, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I cannot say enough positive things about this hotel!!! We stayed Aug 25-28/14.. The check in was faultless and smooth,. The lovely woman at the front counter was SO gracious!!!-nothing too big or small was an issue. The girls that feed us at the complimentary breakfast and dinner are to be SO applauded-they are so friendly , hard working and... More

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goyettecl41, Manager at Homewood Suites Rochester - Victor, responded to this review

Dear Eleanor L, Thank you for the Awesome comments! Comments like yours makes doing our job that much more enjoyable. We are really happy that you gave us the opportunity to have you stay with us and we hope to see you again in the near future. Sincerely, Chris G General Manager More

Toronto, Ontario, Canada
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is a good idea if you want to stay and explore the area for a few days like we did. The kitchen makes it easier to save on meals. We were very surprised to have a free meal our first night there. I suggest they have more vegetarian options on other nights.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
goyettecl41, Manager at Homewood Suites Rochester - Victor, responded to this review

Dear percy28, Thank you for your comments regarding your stay at our hotel. We really appreciate the positive feedback. We like to think of this as your home when you come and stay with us. Whether that's coming down and joining us at our complimentary dinner Monday-Thursday or having the ability to cook your own meal in your room, it's... More

Marion
Contributor
13 reviews 13 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

You couldn't ask for a more accommodating staff; happy, helpful and knowledgeable. We were there for a family wedding and probably were a bit obnoxious; however, we were treated with the utmost professionalism.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
goyettecl41, General Manager at Homewood Suites Rochester - Victor, responded to this review

Dear Robert C, Thank you so much for your wonderful comments about our staff! Having the family wedding stay at our hotel was a blast! Our staff truly enjoys groups like yours as it allows us the opportunity to feel like part of your family for the weekend. Thank you again and we hope to see you again soon! Sincerely,... More

Texas
Top Contributor
215 reviews 215 reviews
158 hotel reviews
194 helpful votes 194 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here with the family (wife and sons - 11 & 14) for one night while touring New York. We just needed something nice with some decent space for one night. As I expected, the Homewood Suites came through. If you have stayed at Homewood Suites before, you will know exactly what to expect. Front desk staff was courteous and... More

Was this review helpful? Yes
goyettecl41, General Manager at Homewood Suites Rochester - Victor, responded to this review

Dear toomuchtravel, Thank you for your comments on TripAdvisor and staying with us at our hotel. It always great to hear people traveling our awesome state, and we think our hotel is great to spread out in while touring New York. The extra space to spread out in really makes being on the road that much easier and our staff... More

Burlington, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

Our family of 5, including 3 children 8 yo and under were quite comfortable and happy to stay at the Homewood Suites in Victor for a Rochester visit to the Strong Museum and shopping. We stayed in Rm 333, which was quiet and faced the woods to the east. You need a vehicle as there are no places to walk... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
goyettecl41, Manager at Homewood Suites Rochester - Victor, responded to this review

Dear Andrew (Mac) C, Thank you for your comments regarding your stay with us at the Homewood Suites Victor. Your comments about the whirlpool and the pool are something we are in the midst of trying to imrpove. The lighting can definitely be improved and the foamy whirlpool is something we are currently working with one of our vendors on.... More

1 review
5 of 5 stars Reviewed 4 weeks ago

This particular Homewood Suites is the best. It offers breakfast (every day) and dinner (weekdays) and the meals are restaurant quality. This is one of the primary reasons we choose this homewood suites. In addition, the price is fair, the staff is responsive and friendly, the rooms nice and the location near the thruway, expressway and mall excellent.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
goyettecl41, General Manager at Homewood Suites Rochester - Victor, responded to this review

Dear patriciacE9746HX, We are so glad you stayed with us and enjoyed it! Thank you for the wonderful comments and we too think we are the "Best Homewood Suites - ever". We hope to see you again soon! Sincerely, Chris G General Manager More

1 review
5 of 5 stars Reviewed 4 weeks ago

The staff was great from check-in, to fixing an exercise machine, to answering a billing question. The breakfast was delicious with a spacious eating area. The manager's reception M-Th was delicious and was an actual meal. It was a nice added perk. The exercise room was great with TVs on each machine. My husband enjoyed the whirlpool each night. Our... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
goyettecl41, General Manager at Homewood Suites Rochester - Victor, responded to this review

Dear evergreenmama, We are so glad that you and your husband enjoyed your staying during the LPGA Championship this year! While we are saddened by the LPGA's decision to try elsewhere next year we would be ecstatic if you returned to the area. Thank you for your wonderful comments and we hope to see you again in the near future. More

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Additional Information about Homewood Suites Rochester - Victor

Address: 575 Fishers Station Drive, Victor, NY 14564
Phone Number:
Location: United States > New York > Finger Lakes > Victor
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Rochester - Victor 3*
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Also Known As:
Homewood Suites Rochester - Victor Hotel Victor

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