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All 6 Victor hotels

BEST WESTERN PLUS Victor Inn & Suites

2.5 of 5 Hotel   |   7449 State Route 96, Victor, NY 14564
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92%
Ranked #1 of 6 Hotels in Victor
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
TakeaChanceOnMe Ohio
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367 reviews from our community

Traveler rating
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    97
    18
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    7
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110
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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English first
Ohio
Contributor
20 reviews 20 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This place appears to be brand new. Everything nice, from the warm chocolate chip cookies to the comfortable bed. Security good. Plus they make you sign a form when you check in, where you promise to be quiet after 10PM or else. (I assume they will kick you out without a refund if you are rowdy. Something I really appreciated.)... More

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Cambridge, Canada
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Driving late on a Tuesday night I booked a room over the Internet and through Tripadvisor and secured it with my credit card for $113. About 30 min later I got a call from bookings.com to let me know that the hotel was sold out. The hotel wanted to move me to the microtel ($40 and poorer reviews). I declined.... More

Was this review helpful? Yes 1
Sugar Land, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The first night on a 2,000 mile car trip, we arrived here at 8 pm to find our Guaranteed Late Arrival room had been given away (the hotel was full). Left us unhappy and ultimately wishing we'd pushed on to the Residence Inn Buffalo/Amherst where service is always top-notch! Instead of 2 queen beds, we got a king and a... More

Was this review helpful? Yes 2
Cleveland Heights, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I've stayed at this hotel several times en route. I travel with my dog and they allow pets. I find the fee high ($35) - however, I never feel like they put me in a "pet room" which often happens at hotels. This hotel has always been clean, and the staff has always been very friendly.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
gmbwplus, General Manager at BEST WESTERN PLUS Victor Inn & Suites, responded to this review

Dear Guest, On behalf of the staff, I would like to thank you for your loyalty and taking the time to leave a review about our hotel. We are glad to be your stop when you’re traveling through the area and we take great lengths to make sure each time that you stay, it is just as wonderful as you... More

Lakewood
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Check in was smooth. Room was large, beds very comfortable. Great breakfast. There was a problem with a noisy toilet running all night and we were disappointed to find the pool was closed. But hotel staff was responsive and made a point to let us know that those problems had been rectified. We liked the place so much we stayed... More

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Chatham
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We've stayed at the BWP Victor a couple of times now. Easy to get to off the highway, a number of restaurants in walking distance, a huge mall just a 3 minute car ride down the street. The rooms are spacious, clean and modern. The staff goes out of it's way to please you. The breakfast is adequate but average... More

Was this review helpful? Yes 2
Venice, Florida
Top Contributor
92 reviews 92 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a great hotel. The rooms were large and the beds comfortable. Amenities were excellent. It is very conveniently located near expressways, restaurants and a great Shopping Mall. The best breakfast at a hotel and the area was kept spotless. Added touch, home baked cookies at the desk.

Was this review helpful? Yes 1
gmbwplus, General Manager at BEST WESTERN PLUS Victor Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time out of your day to share your kind words about our property and amenities. The area has a wealth of activities and venues for our guests to enjoy while they stay with us. We look forward to your return and yes, there will be cookies! Regards, Patrick M. Hansen General Manager More

Yorba Linda, California
Contributor
20 reviews 20 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I booked for Saturday and Sunday night. I called the hotel directly and booked the rooms. Our Sunday night was cancelled, but reinstated five minutes later. We assured them we would be there both nights. When we arrived, they said our two nights had been cancelled. I had the confirmation number, but that didn't help since there were no more... More

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gmbwplus, General Manager at BEST WESTERN PLUS Victor Inn & Suites, responded to this review

Dear Guest, We’re very sorry for the issue that you encountered at check-in. It has come to my attention that your reservation was booked through a third party reservation site, Booking.com and not with a Best Western affiliate or directly with our hotel. Unfortunately, we also received a cancellation fax from Booking.com regarding your reservation. When we received the cancellation... More

Tonawanda, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Room was clean and comfortable. Location is very convenient to shopping and restaurants. Breakfast was provided and many choices were available. There was maintenance problem with slow drains in bathroom. I reported during checkout.

Review collected in partnership with Best Western

Was this review helpful? Yes
gmbwplus, General Manager at BEST WESTERN PLUS Victor Inn & Suites, responded to this review

Dear Guest, We appreciate your review of our hotel and your recognition of our commitment to lead the industry in guest service and satisfaction. We are also very appreciative to be notified of the drain issue. We value the feedback from our guests as your reviews give us an opportunity to further serve our guests. Thank you, Patrick M. Hansen... More

Albany, NY, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I requested a very quiet room when I booked (well in advance) and they put me in a noisy, 1st floor room. I was too tired at 11:00 pm to drag myself out of bed and ask for another room to move to. When I checked out, the clerk said it was because I had booked a handicapped room -... More

Review collected in partnership with Best Western

Was this review helpful? Yes
gmbwplus, General Manager at BEST WESTERN PLUS Victor Inn & Suites, responded to this review

Dear Guest, We do apologize for the inconvenience that you encountered with the noise during our stay. Unfortunately, some guests can be less courteous of others on a sold out weekend. I would also like to apologize that you feel the staff provided you with less than satisfactory customer service. I have addressed the parties involved and as you can... More

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Additional Information about BEST WESTERN PLUS Victor Inn & Suites

Address: 7449 State Route 96, Victor, NY 14564
Phone Number:
Location: United States > New York > Finger Lakes > Victor
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Victor Inn & Suites 2.5*
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Also Known As:
Best Western Plus Victor Hotel Victor
Best Western Plus Victor Inn And Suites

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