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BEST WESTERN PLUS Victor Inn & Suites

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7449 State Route 96, Victor, NY 14564
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BEST WESTERN PLUS Victor Inn & Suites
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495 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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North Carolina
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed yesterday NEW

Hotel is almost impossible to see from the road and I kept missing the only turnoff into it. On checking in, we were threatened about not smoking in the room (we are not smokers) and then the room smelled like cigarette smoke. Toilet flush mechanism stuck and toilet ran all night.

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Suburban MD
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Best Western Plus Victor is located just off Interstate 90. The rooms are not huge, but big enough. Housekeeping is attentive to details. The small gym has some cardio equipment and weights. Our family loves the breakfast buffet, which includes eggs, sausage, make-your-own waffles, and pastries. The price is very good.

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Virginia Beach, VA, United States
1 review
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel a number of times over the past 15 years. It is conveniently near my sister's residence and we gather together with family for reunions often. This year my daughter and her family accompanied me and I reserved a room for them too. They were most pleased, especially with the exercise room and pool. I... More 

Review collected in partnership with Best Western

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gmbwplus, General Manager at BEST WESTERN PLUS Victor Inn & Suites, responded to this review

Dear Guest, The staff at the Best Western Plus Victor Inn & Suites is very appreciative of your kind words about our property and amenities. We thank you for your loyalty to our hotel and the privilege of your continued patronage. We wish you all the best until we see you again and of course, safe travels! Thank you, Patrick... More 

Victor, United States
1 review
4 of 5 stars Reviewed 1 week ago

This hotel was very nice and accommodating and it was very clean and professional. I just thought it needed more lighting in the rooms. I would recommend this place to others. I would highly consider staying there again.

Review collected in partnership with Best Western

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gmbwplus, General Manager at BEST WESTERN PLUS Victor Inn & Suites, responded to this review

Dear Guest, We thank you very kindly for taking the time out of your day to leave us your review about our property. We are so very glad that you enjoyed your stay with us and we hope to see you again very soon. Thank you, Patrick M. Hansen General Manager More 

San Jose
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Lots of restaurants close the to hotel. Quiet neighborhood. The room was very clean and attractively adorned. The lobby and breakfast areas were clean and well maintained. They had a great breakfast spread. The staff was very courteous and helpful.

Review collected in partnership with Best Western

Was this review helpful? Yes
gmbwplus, General Manager at BEST WESTERN PLUS Victor Inn & Suites, responded to this review

Dear Guest, We would like to take the opportunity to thank you for your review of our amenities, our breakfast and the cleanliness of our hotel rooms! The staff at the Best Western Plus Victor Inn & Suites is appreciative for your patronage and your kinds words about our guest services. We hope to see you the next time that... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Conveniently located near the NYS Thruway and a great shopping district. The staff is always accommodating and the rooms are a perfect size for a few days stay. We stay here a few times a year when visiting Canandaigua and other wine tasting excursions.

Was this review helpful? Yes
gmbwplus, General Manager at BEST WESTERN PLUS Victor Inn & Suites, responded to this review

Dear Guest, The staff at the Best Western Plus Victor Inn & Suites would like to thank you for the privilege of your patronage and your loyalty to the Best Western brand! There are so many exciting things to do in the area for all travelers! We're just a few miles away from a vineyard that does tastings, sells their... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Victor Inn and Suites July 13 - 15 2015. Our group consisted of three families and we had three rooms booked. The rooms were bigger than we expected and the beds were awesome. The staff was remarkably accommodating. We were provided with free water bottles whenever we asked and they even baked us cookies upon request!... More 

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gmbwplus, General Manager at BEST WESTERN PLUS Victor Inn & Suites, responded to this review

Dear Guest, It was our distinct pleasure to make your stay a pleasant and memorable one! The staff of the Best Western Plus Victor Inn & Suites and I are devoted to being an expression of superior guest service and satisfaction. We are so glad that you and the other families in your party were pleased with the stay and... More 

Clifton Park, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel was very clean and nice. The beds were comfortable and the breakfast offered was great; there were a lot of options to chose. It is very close to the thruway which made an early morning departure very convenient. I would definitely stay again; the staff checking in and out was friendly.

Review collected in partnership with Best Western

Was this review helpful? Yes
gmbwplus, General Manager at BEST WESTERN PLUS Victor Inn & Suites, responded to this review

Dear Guest, The staff at the Best Western Plus Victor Inn & Suites is grateful for your words about our hotel, amenities and our cleanliness! We are glad that you enjoyed breakfast as we do have a variety of options to include options for those of our guests with gluten and dairy sensitivities. We are committed to making each of... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

When looking for a hotel in the Victor area, we came across this beautiful BW Plus. It is a newer hotel in the area. Small, quaint and just what we needed to make our two day stay the best. Breakfast was timely and always monitored, the indoor pool had plenty of towels and the front desk staff was by far... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
gmbwplus, General Manager at BEST WESTERN PLUS Victor Inn & Suites, responded to this review

Dear Guest, We thank you for your compliments about our hotel and our incredible staff! At Best Western, we strive to make each stay the best and even better the next time! As a brand, we are always searching for new and innovative ways to improve the experience of our guests and we thank you for your loyalty to our... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Great price, beautiful pool. Very clean and newer hotel. Great breakfast room. Jeremy and Roshan handled our bookings gave us fantastic service. Ordered pizza from pontillos. That was great too. Found this hotel while driving from Canada. Rochester and Syracuse were much more expensive. This is a perfect area and right off expy.

Was this review helpful? Yes
gmbwplus, General Manager at BEST WESTERN PLUS Victor Inn & Suites, responded to this review

Dear Guest, The staff at the Best Western Plus Victor Inn & Suites is so happy to learn that you enjoyed your stay with us! Jeremy and Roshan are each a credit to the industry and we are so lucky to have them as a part of our team! As will all the hotel staff, they go out of their... More 

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