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BEST WESTERN PLUS Victor Inn & Suites

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7449 State Route 96, Victor, NY 14564
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BEST WESTERN PLUS Victor Inn & Suites
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480 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
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  • English first
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English first
  • All months
    (480)
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    (109)
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    (162)
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    (130)
  • Dec-Feb only
    (79)
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

We thoroughly enjoyed our stay at this hotel. Clean rooms and common areas, friendly helpful staff, warm cookies, fridge and microwave in rooms, prompt assistance when needed. The effort to make a good breakfast was there but could be room for improvement with both "service" and quality. Most breakfast included hotels are on par so not terrible by any means.... More 

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Avon, Ohio
Level Contributor
870 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 1,449 helpful votes
5 of 5 stars Reviewed 1 week ago

Friendly efficient staff, large rooms, comfortable beds, complimentary Wi-Fi, ample free parking (including RV parking) and a complimentary breakfast that was amongst the best I have had; no wonder this hotel is so popular and always packed on summer weekends. The six year old hotel is so well maintained and clean, it looked like it was brand new. We enjoyed... More 

Was this review helpful? Yes 3
Wellesley, ON, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Friendly staff, lovely clean facility. Enjoyed the 24 hour complimentary coffee and tea. Breakfast included ample selections, hot service and well stocked. All in all we thoroughly enjoyed our stay. We were with a group of 10 and I don't think anyone was disappointed.

Review collected in partnership with Best Western

Was this review helpful? Yes
Philadelphia, Pennsylvania
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I had a very pleasant stay here for one night this week due to the friendly staff, comfortable, clean rooms and quiet environment. The hotel is conveniently located near a highway with local restaurants offering ample choices for dining. The free breakfast is ample and satisfying. Recommended!

Was this review helpful? Yes
North Kingstown, RI, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The noise at this hotel made it impossible to get a full night's sleep. The management has no way to enforce quiet hours. I slept perhaps an hour due to noise. I had an early day the next day and needed to be better rested.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
gmbwplus, General Manager at BEST WESTERN PLUS Victor Inn & Suites, responded to this review

Dear Guest, I do apologize for the level of the noise from other inconsiderate patrons. We do enforce the quiet hours policy very closely. However, we cannot correct a problem that we are not aware of and would have been glad to accommodate your request to address the issue. As you can see from the other reviews as you scroll... More 

Woodstock, Canada
Level Contributor
38 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the Best Western Plus in Victor, NY for 2 nights with a friend (we were in the area to do some shopping). Overall, we were very pleased with our choice! The front desk staff were very friendly and helpful throughout our stay. The room was clean and the beds were really comfortable. Nice to have a fridge/microwave in... More 

Was this review helpful? Yes 2
gmbwplus, General Manager at BEST WESTERN PLUS Victor Inn & Suites, responded to this review

Dear Guest, Thank you for your kind words about our property and we are so very glad that you enjoyed your stay with us. We apologize for the inconvenience that you encountered during your stay. The mall is in fact .5 miles from the hotel and we have a sidewalk that starts at the corner of our parking lot so... More 

Farmington, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed two nights here while visiting Palmyra and Niagara Falls. This is the kind of motel I expect when I reserve a Best Western, very clean, nice and no unpleasant surprises. The check in at midnight was not the best.

Review collected in partnership with Best Western

Was this review helpful? Yes
gmbwplus, General Manager at BEST WESTERN PLUS Victor Inn & Suites, responded to this review

Dear Guest, I would like to thank you for your compliments regarding our cleanliness and we are glad that you found us to be suitable for your lodging needs! We are very proud to represent the Best Western brand and to embody our mission statement. However, I would like to address the issue that you encountered with your check-in around... More 

Furlong PA
Level Contributor
95 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

For many years, since this hotel was first built, we've used it when visiting our friends in Victor. It is very well kept up and still feels almost new. The location is great... Set back a little bit off Rt 96 and just minutes off the NY Thruway but unlike some of the other hotels here it's not built up... More 

Was this review helpful? Yes
gmbwplus, General Manager at BEST WESTERN PLUS Victor Inn & Suites, responded to this review

Dear Guest, Thank you for your kind words in your review and we are so grateful for the privilege of your patronage and loyalty when you're passing through the area. The staff is truly dedicated to the complete satisfaction of our guests and we appreciate your compliments! If you would like to discuss what about your experience could have made... More 

Baltimore, Maryland
1 review
5 of 5 stars Reviewed 3 weeks ago

This is a beautiful, impeccably clean hotel which appeared on our radar when another chain inexplicably cancelled our reservations for a weekend which was both a holiday (Memorial Day) and our son's graduation from RIT. Arriving at 9:00 pm to find ourselves "roomless", this Best Western Plus came to our rescue, helping us to secure a room for the first... More 

Was this review helpful? Yes
gmbwplus, General Manager at BEST WESTERN PLUS Victor Inn & Suites, responded to this review

Dear Guest, The staff at the Best Western Plus Victor Inn & Suites is so very glad that we were able to accommodate you when you were found "roomless" on such a very busy weekend. We are so very sorry that you experienced this at another hotel and we are glad to have won the privilege of your patronage. At... More 

Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is one of the best Best Western hotels I have stayed at. The check in was fast, and our room was comfortable as was our king bed. Very quiet. The breakfast bar had every thing you could want. The staff spoke to you every time we passed them and the cookies that were put out every afternoon were... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
gmbwplus, General Manager at BEST WESTERN PLUS Victor Inn & Suites, responded to this review

Dear Guest, The staff at the Best Western Plus Victor Inn & Suites would like to thank you for your review of our property, cleanliness, the comfort of our beds, breakfast and your stay with us. Yes, we will admit shamelessly that we love the cookies too! We are so appreciative of your loyalty to the Best Western brand and... More 

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