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BEST WESTERN PLUS Victor Inn & Suites

2.5 of 5
7449 State Route 96, Victor, NY 14564
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BEST WESTERN PLUS Victor Inn & Suites
Ranked #1 of 6 hotels in Victor
4.5 of 5 stars 73 Reviews
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73 reviews from our community

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    20
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Date Rating
Binghamton NY
Top Contributor
56 reviews 56 reviews
Reviews in 33 cities Reviews in 33 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 20, 2012

Spacious room, very comfy bed AND pillow, good hot breakfast and excellent service makes this Best Western a great stay. 2 Queeen room was bigger than most rooms, and had fridge and mw. Cookies in the pm and USA Today. Dogs were very welcome guests, too! More

Was this review helpful? Yes
See 4 more reviews by treeturner for Victor
Justin Chapman, General Manager at BEST WESTERN PLUS Victor Inn & Suites, responded to this review
May 21, 2012

Dear Guest, We are so very pleased you and your pet enjoyed your stay at our hotel. I am even more pleased that you took the time out of your busy day to write us a review. You cannot believe how helpful these reviews are to us. They promote our hospitality as well as give us feedback on the level... More

Buffalo, New York
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 11, 2012

I stayed here with my family after Easter. It's truly a wonderful hotel for the price. (We got 2 nights for under $100.) The pool was nice and clean. The breakfast was abundant and the staff was courteous. The location is great as well. It's near the Eastview Mall and about 1/2 hour from the Waterloo Outlets. More

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Justin Chapman, General Manager at BEST WESTERN PLUS Victor Inn & Suites, responded to this review
May 14, 2012

Dear Guest, I want to thank you for your time writing a review on our hotel. We strive to make each guest stay a delightful one. I am more than happy that the staff was courteous and you enjoyed your time in the Victor area. We hope you enjoy the rest of your year and we will see you again... More

toronto
Senior Contributor
23 reviews 23 reviews
Reviews in 17 cities Reviews in 17 cities
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed May 7, 2012

We stayed for 1 night on our way to Verona, NY. The hotel is absolutely lovely. Well situated off the highway, easy to find and very well lit. The room was spacious, clean and well appointed. Service from the front desk was fabulous... thanks Michael! I spoke with Michael the night before to check the reservation since the website did... More

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Justin Chapman, General Manager at BEST WESTERN PLUS Victor Inn & Suites, responded to this review
May 8, 2012

Dear Shopper, I thoroughly enjoyed reading your review and I wanted to say thank you for it. The TGIF partnership has really been a successful one, and I am very pleased to see you enjoyed it as well. I am also extremely glad you enjoyed the breakfast; we have worked so hard to revamp the breakfast to appeal to all... More

Tracy, California
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 26, 2012

The Victor Inn & Suites is a new Best Western Plus hotel and is a solid choice. The King room was large with a TV and Microwave. The walls were apparently sufficient to block sounds from neighbors. The parking lot was was well-lit and sufficient for many vehicles. There was a comfortable chair and hassock in the corner as well... More

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Justin Chapman, General Manager at BEST WESTERN PLUS Victor Inn & Suites, responded to this review
May 2, 2012

Dear Patron, I am ecstatic that you enjoyed your stay at our hotel. This review will be very beneficial for us because other travelers value what you tell them about our property. I apologize that you missed the breakfast. I hope the next time your in the area you can enjoy it. I also want to thank you for your... More

New York
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 22, 2012

Stayed on Thursday, 04/19/12. The hotel appears to be relatively new. Rooms were very clean as was the bathroom. Very little noise and a decent workout room and very nice hot breakfast. Did not use the indoor pool but it did look nice and clean. Desk staff was friendly and welcoming. More

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Justin Chapman, General Manager at BEST WESTERN PLUS Victor Inn & Suites, responded to this review
April 26, 2012

Dear Guest, We appreciate your feedback as well as your time completing this review. We work very hard to keep the hotel fresh and clean for our travelers and we are honored that you had such a pleasant stay. We are also glad you enjoyed your morning breakfast. Our breakfast has come along way in the years and that can... More

Barrie
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 9, 2012

Once again we stayed at the Victor Inn during our annual Easter trip to upstate New York. Once again the hotel was clean sharp and bright with a staff who love to help you have a great visit. Even the nice touch of a welcome gift with a map and tourist brochures. Just the little things that make this hotel... More

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See 2 more reviews by formathe for Victor
Justin Chapman, General Manager at BEST WESTERN PLUS Victor Inn & Suites, responded to this review
April 11, 2012

Dear Loyal Guest, It is nice to see that not only have you stayed with us quite frequently but you have also taken the time to review our property for others to see, for that I thank you. I apologize about the noise, I know it was spring break for the children last weekend and we usually are quite good... More

Cambridge, Ontario
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed April 8, 2012

We just spent the weekend at the Best Western Plus in Victor and we would highly recommend this property. It had great location, near the mall, the interstate and other restaurants. We had a basic king bed room at an incredible CAA rate. The bed was firm and my husband joked that it was a good thing neither of us... More

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Justin Chapman, General Manager at BEST WESTERN PLUS Victor Inn & Suites, responded to this review
April 10, 2012

Dear Traveler, To begin with, I want to thank you for your review and your comments about our staff and hotel. I will make sure that Patrick and the breakfast attendant hear your kind words about them. In your response you mentioned the hectic day and how our hotel was a blissful release from it and I am so very... More

Detroit
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 28, 2012

Stayed one night here on the way to Syracuse. Beds were comfortable but the television was fuzzy and it was hard to find the channel guide. Breakfast was a disappointment. There was a long wait for a small room with loud kids. Eggs were not fully cooked and tasted like rubber. The staff was very nice and helpful. Overall this... More

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Justin Chapman, General Manager at BEST WESTERN PLUS Victor Inn & Suites, responded to this review
March 8, 2012

Dear Guest, We appreciate your feedback and take every suggestion to heart. I apologize about the television not working properly in your room. Furthermore, the breakfast is currently undergoing a restructuring process based on many reviews from guests like you. This includes rearranging items to avoid lines and developing a rotating menu to provide guests variety. We are glad you... More

Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed February 26, 2012

Stayed 1 night for shopping and pool trip; 2 adults, 2 young children. Room was ready when we arrived; friendly and very competent staff. The room was spacious and very clean. Bed was comfortable, Pool area was well kept up; towels always available. Breakfast room was busy but well maintained; basic hot breakfast buffet with something for everyone. We had... More

Was this review helpful? Yes
Justin Chapman, General Manager at BEST WESTERN PLUS Victor Inn & Suites, responded to this review
March 8, 2012

Dear Traveler, I am truly honored to read your review. I have shared your review with the entire staff to show how hard work can pay off in the guest's eyes. I am so glad you enjoyed a comfortable and relaxing stay. Unfortunately, the hotel is not 100% smoke free and the procedure to eliminate the smell of smoke can... More

Clayton, New York, United States
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed February 24, 2012

Stayed with the hubby while he was in Rochester for a two-day business trip. Had the kids (8 and 1) with us. The pool was wonderful, the room was spacious. People above us were very noisy and heavy on their feet - I called the front desk and they took care of it immediately. BEST PART... Liz in the dining... More

Was this review helpful? Yes
See 2 more reviews by ClaytonTraveler202 for Victor
Justin Chapman, General Manager at BEST WESTERN PLUS Victor Inn & Suites, responded to this review
March 8, 2012

Dear Guests, This review was a touching one. I am glad your stay was so memorable and pleasant. I have shared your comments with Liz and she remembers you like it was yesterday. It was so nice to have you and the little ones stay at our hotel. We look forward to your next journey and each one after that.... More

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Additional Information about BEST WESTERN PLUS Victor Inn & Suites

7449 State Route 96, Victor, NY 14564
Price Range: $

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BEST WESTERN PLUS Victor Inn & Suites
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