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BEST WESTERN PLUS Victor Inn & Suites

Certificate of Excellence
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7449 State Route 96, Victor, NY 14564
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BEST WESTERN PLUS Victor Inn & Suites
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BEST WESTERN PLUS Victor Inn & Suites
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462 reviews from our community

Traveler rating
    316
    111
    19
    8
    8
See reviews for
183
128
18
52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (462)
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NIAGARA ON THE LAKE, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

always clean neat tidy Very friendly staff. Quality breakfast in the morning. Fast internet in room. Room very clean and modern small pool but very clean Cookies and welcome package upon checkin Easy access from the 90 and 490 Amazing amount of restaurants in the immediate area and tons of shopping too

Review collected in partnership with Best Western

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Northampton, Massachusetts
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel was perfect for us! It is close to all of our family, pet friendly, clean, quiet, and close to shopping and restaurants. I made our reservation through the 800# asking for a ground floor, pet room. None of that was conveyed to the hotel staff. When we checked in, we had a second floor and no mention of... More 

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Connecticut
Top Contributor
53 reviews 53 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

First off the hotel was just fine, clean, great hot breakfast & comfortable. But two things must be mentioned. Number one is the Trivago.com web site, under hotel amenities, lists "pets allowed" but doesn't mention very tight restrictions on the pet. You sign your life away in a form about 10 possible dog bite/damage clauses. And the $35/night charge for... More 

Was this review helpful? Yes 1
Chicago
Contributor
14 reviews 14 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

As a sales professional in the hotel/hospitality industry, I am extremely picky and critical when it comes to staying at other properties. I have stayed at this hotel several times and each/every time the service is spot on. Justin (front desk/manager) is awesome. He's accommodating, friendly and always quick to respond with a guest request. As far as the property... More 

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Lunenburg, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

great location, friendly staff, super clean room with a comfy bed. What more can a sales person ask for? During a recent trip to the greater Rochester area, I returned to the Best Western in Victor. each time is the same pleasant experience

Review collected in partnership with Best Western

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Mahopac, United States
1 review
5 of 5 stars Reviewed 1 week ago

We have been staying at this hotel for the past couple of years when visiting our son at college. Great value. Clean, friendly, convenient location, nice breakfast selection. Ask for Jeremy at front desk.

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 2 weeks ago

This was our second time at this hotel and we love it! All of the staff are very helpful - Larry is the best of the best. They all went beyond our expectations and provided excellent service. The rooms are very clean and have lots of space. The hotel is quiet and has an excellent breakfast and the dining room... More 

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central ny
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

They have this wonderful desk man Larry who was fantastic to us! He made it possible for us to stay after booking.com didnt have us set on the correct date. He truly was amazing.. The breakfast was well done the pool and hot tub was all working... We enjoyed ourselves very much... * thanks Larry ... Room was Beautiful..

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Ironton
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Could not have ask for anymore. They went above and beyond what the 10 of us needed, while staying there. They had our breakfast ready and hour early due to us leaving for work before 6am. It was wonderful having a hot tub, Christian programming and filtered ice.

Review collected in partnership with Best Western

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Rochester, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I took my school-age daughter on an overnight trip during Spring break, and we had a wonderful time that was very affordable. The staff was extremely helpful and pleasant during every encounter. The room was clean and accommodated our needs nicely. The pool and hot tub were just right. They have the most extensive breakfast buffet I have ever seen... More 

Was this review helpful? Yes 2
gmbwplus, General Manager at BEST WESTERN PLUS Victor Inn & Suites, responded to this review

Dear Guest, I would like to thank you on behalf of the staff at the Best Western Plus Victor Inn & Suites for your kind words about our amenities, the cleanliness of our rooms and our commitment to leading the industry in superior guest service and satisfaction. We are glad to have the privilege of your patronage and look forward... More 

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Amenities