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Holiday Inn Express & Suites Binghamton University-Vestal

#1 of 10 Hotels in Vestal
Certificate of Excellence
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3615 Vestal Parkway East, Vestal, NY 13850
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Holiday Inn Express & Suites Binghamton University-Vestal
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Holiday Inn Express & Suites Binghamton University-Vestal
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135 reviews from our community

Traveler rating
    95
    30
    8
    1
    1
See reviews for
57
26
5
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
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English first
  • All months
    (135)
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    (24)
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    (46)
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    (41)
  • Dec-Feb only
    (24)
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1 review
5 of 5 stars Reviewed 1 week ago via mobile

We recently stayed at this hotel for 12 days due to an illness in the family. Most of the staff was incredibly friendly, compassionate and caring. Amy at the front desk was so caring that I felt like she was a member of our family. She went above and beyond her position to make us feel comfortable. She is an... More 

Was this review helpful? Yes
LaurieStanchak, General Manager at Holiday Inn Express & Suites Binghamton University-Vestal, responded to this review

I have to agree that both Amy and Laura are two of my most prized "Gems." They are both wonderful women who truly care about people and know how to show it. We are very lucky to have such a wonderful caring staff. Being away from home for such a stressful reason is always hard. I'm happy that we were... More 

Hudson Valley, NY
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It is always a pleasure to stay here, Laurie and her staff are very welcoming, Mayada checked me in and assured I had everything I needed for a comfortable stay. Bathtubs have been redone to provide a non slip surface. The Manager get together on Wednesday night is a nice touch, as are the cookies available at the front desk.

Was this review helpful? Yes
LaurieStanchak, General Manager at Holiday Inn Express & Suites Binghamton University-Vestal, responded to this review

Thank you so much for sharing those lovely thoughts with us and the rest of the world! We think the new tubs are much safer too! Comfort, Safety and Fun are what the staff is very good at. Thank you for noticing! See you at the next Get Together! More 

Philadelphia, Pennsylvania
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 16, 2015

Stayed here for 1 night with two kids as a stopover on road trip to Rochester, NY, so we were just looking for a place to rest for a few hours before heading on. As a result, we needed an accommodation that had the right combination of amenities and price-point. I have not stayed at a Holiday Inn property in... More 

Was this review helpful? Yes
LaurieStanchak, General Manager at Holiday Inn Express & Suites Binghamton University-Vestal, responded to this review

Wow! You have really made both myself and my staff very happy. It was so great to hear how we exceeded our goals in keeping the hotel and our guests happy. We hope that you will keep us in mind the next time you're on the road to Rochester, we're the perfect stopover spot. Thank you for taking the time... More 

New York City, New York
1 review
5 of 5 stars Reviewed February 16, 2015

We have been staying at this hotel every weekend for the past month because of the wonderful hospitality by all staff, especially Laura M at the front desk who was kind, professional, courteous and sincere during each visit we had. Their facilities were all top notch and their breakfast was superb as well. Their front desk staff is amazing overall.... More 

Was this review helpful? Yes
LaurieStanchak, General Manager at Holiday Inn Express & Suites Binghamton University-Vestal, responded to this review

Thank you so much for this wonderful review. We are so happy that we are able to call you family! Laura is a very special person as are all of my staff members, but she is someone special. I'll be sure she gets the recognition. We look forward to seeing you again soon. More 

Buffalo, New York
1 review
5 of 5 stars Reviewed February 8, 2015

I want to start by saying I'm a pretty picky person. My wife says I can always find something to complain about :( but this hotel was perfect. Starting with the beautiful lobby, plenty of parking, clean up to date room, especially the bathroom. My family thought the hot breakfast (huge selection) was awesome, pancakes, eggs, waffles, soft cinnamon buns,... More 

Was this review helpful? Yes
LaurieStanchak, General Manager at Holiday Inn Express & Suites Binghamton University-Vestal, responded to this review

I can't thank you enough for taking the time to write this review. It's often hard to even find time to write them. We're very pleased that we were able to leave such a wonderful impression. I don't know about perfect but all of the staff here takes special pride in what they do. (and we're working on the perfection... More 

1 review
5 of 5 stars Reviewed January 27, 2015

I stayed at the Holiday Inn Vestal, and it was absolutely amazing! First, there is a wonderful gem named Laura who was the key to the success of my family's mini vacation. She was extremely helpful and kind. Before my trip I must have called a million times asking a million and one questions and she helped every time with... More 

Was this review helpful? Yes
LaurieStanchak, General Manager at Holiday Inn Express & Suites Binghamton University-Vestal, responded to this review

Wow! Thank you very much for your wonderful words. You are very right Laura is a gem. Everyone here at the Holiday Inn Express Vestal loves making our guests happy, safe and comfortable and it's especially satisfying when a guest acknowledges that in such a wonderful review. Thank you for choosing to stay with us. We look forward to seeing... More 

Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 19, 2015

Very friendly service the girl at the front desk was vet accommodating. Rooms were super clean and bed comfortable. Pool was clean. Breakfast was good just wish they had Cheerios for my daughter. We might be staying here every Saturday so we don't have to travel early Sunday mornings.

Was this review helpful? Yes
LaurieStanchak, General Manager at Holiday Inn Express & Suites Binghamton University-Vestal, responded to this review

We're very happy that you enjoyed your stay with us and are already thinking of us for the future. We'd love to have become a long term member of our family. The next time you're coming up let me know and I'll see what I can do about the Cheerios! See you soon. More 

Courtice, Canada
Contributor
19 reviews 19 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 9, 2015

With a Christmas day arrival our large group was left wondering what was (and was not) open for local restaurants - after a long day of driving after christmas morning festivities at home we were all hungry and tired. The pleasant front desk attendant went above and beyond for us and called around and advised us of some local options... More 

Was this review helpful? Yes
LaurieStanchak, General Manager at Holiday Inn Express & Suites Binghamton University-Vestal, responded to this review

We are very happy that we were able to help make your Holiday a bit more relaxing. Our staff will greatly appreciate your kind words. I do apologize for the pool. As you said, they can sometimes be tricky. I'll be working on getting it clearer. I hope that we'll get to see you again in the future. More 

Maine, New York
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 21, 2014 via mobile

We took our kids here for a "swim" day. It was freezing outside and they wanted to swim. We took them here and for a jacuzzi room. We all had a great time and forgot it was 20 degrees outside! The breakfast was huge and had lots of selection and was overall yummy. Wish the pool had more extended hours... More 

Was this review helpful? Yes
LaurieStanchak, General Manager at Holiday Inn Express & Suites Binghamton University-Vestal, responded to this review

We're very happy that we were able to make you forget the weather outside even for a short time. Thank you for writing this wonderful review and we look forward to seeing you again (maybe when "cabin fever" starts to set in!) More 

NY
Contributor
19 reviews 19 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 10, 2014

Great hotel at a great price. Nice big spacious rooms. Updated and very clean. Great breakfast included in room rate and love the free wifi. The room I was in had a refrigerator and microwave, plus a DVD player which was nice. Lots of nice fluffy pillows on the bed. My only issue was the bed. The mattress was firm.... More 

Was this review helpful? Yes
LaurieStanchak, General Manager at Holiday Inn Express & Suites Binghamton University-Vestal, responded to this review

Thank you so much for this wonderful review. We are very happy that you enjoyed all of our wonderful amenities. They come standard in all our rooms. The firmness of the bed is another issue. Next time you're here let us know and we can put a pillow topper pad on the mattress prior to your arrival. I'm sure they... More 

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