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All 6 Verona hotels

The Lodge at Turning Stone

4.0 of 5 Hotel   |   5218 Patrick Rd, Verona, NY 13478
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Ranked #1 of 6 Hotels in Verona
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Tlavallee Lancaster, Massachusetts
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306 reviews from our community

Traveler rating
    248
    39
    11
    5
    3
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53
142
2
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Lancaster, Massachusetts
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed one night with my 2 kids. They loved it! Room was spacious and nice. They brought the kids milk and cookies at bed time. Pool was great. The only downfall was the restaurant. We tried to go for dinner but the wait was long so had to do room service. Also, had the breakfast package but again the wait... More

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Fairfield, Vermont
Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband & I were just passing through on our way home and decided to stay at the casino. Most of the reviews recommended staying at the lodge, even for the extra cost. So, we booked online as we were driving (about 3 hrs away). When we arrived, the valets were waiting to help us with our luggage and park... More

Was this review helpful? Yes 1
ottawa
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 15, 2014

My husband & I are frequent guests of the Turning Stone Casino, usually staying in the Tower. This is the 2nd time we booked at The Lodge, there to attend a concert in the event centre. It is first class, all the way. Sumptuous & luxurious! From the attentive professional staff, the stunning beauty of the building itself & the... More

Was this review helpful? Yes 1
Philadelphia, Pennsylvania, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 11, 2014

The experience at the Lodge was excellent except for one breakfast at Wildflowers where service was poor. Spa was excellent, all of the front desk staff was great. Golf courses are beautiful. However, I have never been in such a smoky and dirty casino. There are no designated non-smoking tables. I have been in many casinos that have smoking, but... More

Was this review helpful? Yes 2
TS_Management, Manager at The Lodge at Turning Stone, responded to this review

Thank you for taking the time to comment on your recent visit. We are so happy to hear that you enjoyed your experience at the Lodge and Skana Spa. Your feedback is very important to us and we value your opinion. Please accept our apology regarding your feedback on Wildflowers and the casino. We actually do offer several non-smoking gaming... More

Pennsylvania
Top Contributor
91 reviews 91 reviews
24 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed October 7, 2014

Stay at the Lodge instead of the hotel! For the slightly higher room cost, it is well worth it! Extremely well appointed suites with every attention to detail. The staff is TRUE concierge all the way. Some big city hotels with famous names don't offer this kind of service. Add to it the fact that, while connected to the main... More

Was this review helpful? Yes 1
Contributor
15 reviews 15 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 26, 2014

This is one of the nicest hotels I've stayed in. It's yards away from 2 of the 3 amazing golf courses. The staff is wonderful and everyone was accommodating. One of the resort's spas is located in the same building. The atmosphere is so relaxing and makes for the perfect weekend getaway.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 24, 2014

After a less than stellar experience a couple months ago, I stayed at The Lodge again this past weekend to experience a truly wheelchair accessible suite. This time around, the hotel booked an actual ADA compliant room, with a wonderful patio that I could roll out onto, a lowered bed, and a spacious bathroom with a large roll in shower... More

Was this review helpful? Yes 1
TS_Management, Manager at The Lodge at Turning Stone, responded to this review

Thank you for giving us another opportunity! We are so pleased that you were happy with your stay and we look forward to seeing you again soon! More

McLean, Virginia
Top Contributor
52 reviews 52 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed September 22, 2014

My son and I stayed in this hotel for one night while in the area looking at colleges. So, I was not there to use the casino or recreational offerings and cannot offer any review from that perspective. The positives: The staff was friendly (until time for check out -- more on that below), the rooms were clean and spacious,... More

Was this review helpful? Yes 3
TS_Management, Manager at The Lodge at Turning Stone, responded to this review

Thank you for commenting on your recent visit to the Lodge. We are very disappointed to learn about your experience at check-out. Our Front Office Manager, Nicolas Marquez, will be reaching out to you very soon, to discuss this with you personally. Again, thank you for your feedback. More

Island of Malta, Malta
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 17, 2014

Lovely hotel in an unexpected location. Beautiful environment with great service and staff. Presidential suite is amazing and worth the rate. Restaurant is lovely with great staff, make you feel at home. Make sure you plan a visit to this hidden gem

Was this review helpful? Yes 1
Glendale, Kentucky
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 14, 2014

I stayed 3 nights at the Turning Stone for a company retreat. It was overall a really good experience. The room was comfy and clean. The catering for our meetings was really good. I did also get to eat in the Italian restaurant and it was yummy. If I lived closer the Turning Stone would definitely be in my plans.... More

Was this review helpful? Yes 1
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Additional Information about The Lodge at Turning Stone

Address: 5218 Patrick Rd, Verona, NY 13478
Phone Number:
Location: United States > New York > Verona
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Lodge at Turning Stone 4*
Number of rooms: 95
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Also Known As:
The Lodge At Turning Stone Hotel Verona
Hotel At Turning Stone
At Turning Stone Verona

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