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All 6 Verona hotels

The Lodge at Turning Stone

4.0 of 5 Hotel   |   5218 Patrick Rd, Verona, NY 13478
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Ranked #1 of 6 hotels in Verona
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 weeks ago
majorkat717 Glens Falls, New York
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254 people have reviewed this hotel

Traveler rating
    204
    37
    8
    2
    3
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44
121
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19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • German first
  • Any
English first
Glens Falls, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My boyfriend and I came here to celebrate our anniversary, and to have one day to ourselves away from my lovely but energetic two-year old daughter. I did a lot of searching for a location that would offer us a couples massage, meal, room and an experience. Turning Stone did just that! From the moment we pulled up, someone tended... More

Was this review helpful? Yes 1
Troy, New York
Contributor
20 reviews 20 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The lodge is a beautiful haven of tranquility and luxury annexed off the otherwise bustling Turning Stone Casino. This was not my first time staying at Turning Stone but it was my first time staying in The Lodge and I cannot say that I wasn't impressed...which I very well should have been for the price we paid. We booked two... More

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Gloversville, New York
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 26, 2014

We stayed at the lodge for the 1st time. It is a superior property, close to the action & restaurants of turning stone but quiet and nice. All rooms are spacious suites with nice amenities. The service is good. There's a bar off the lobby with limited hours and Wildflowers restaurant open for breakfast & lunch. We didn't have time... More

Was this review helpful? Yes 1
Top Contributor
68 reviews 68 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 20, 2014 via mobile

This is our second stay at The Lodge and it did not disappoint. The room is large and very well appointed. The bed is very comfortable and in a separate room from a spacious sitting area. The bathroom and dressing areas also offer plenty of space. The rest of the hotel is beautifully decorated and the Great Room is a... More

Was this review helpful? Yes 1
Newtown, Connecticut
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2014

My wife and I went away for Valentines day weekend and had a fantastic time. Check was a breeze very smooth and our room was ready on time so no issues there. We had a VIP suite with a fireplace and a separate loving room. The room was one of the best rooms I ever stayed at except they need... More

Was this review helpful? Yes 1
Binghamton, New York
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 17, 2014

My wife and I stay at The Lodge every year for our anniversary. This year we booked back in December for a valentine's weekend and concert at the event center. As usual the reception on drive up was outstanding. Check-in looked like it was going to be a breeze. That's when things went south. We arrived about 2:00pm our concierge... More

Was this review helpful? Yes 4
TS_Management, Manager at The Lodge at Turning Stone, responded to this review

We understand that you have recently spoken with our Front Office Manager, Nicolas Marquez. We were very disappointed to learn about the miscommunication regarding the evening's chocolate event, including how it was handled upon your arrival. Feedback such as yours is very important and we appreciate that you took the time to both comment in this forum and to speak... More

Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 17, 2014

First time staying here and I have never had better service - ever. The only hiccup was that we had to wait about 30 minutes for our room, even though we arrived at 4:30 ( check-in is at 3). But they offered my wife and I a glass of champagne and from then on, the stay was perfect. If you... More

Was this review helpful? Yes 1
Binghamton, New York
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 16, 2014

We decided to book this hotel after a full day at the Syracuse mall. Being Valentines day thought we'd top off the day with some gaming at Turning Stone Casino and stay at their premier hotel. It was not a mistake. The room rate is expensive for the area but for a special stay it is well worth the amenities.... More

Was this review helpful? Yes 1
Buffalo, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 27, 2014

I have visited this property several times and thought it was time to stay at the lodge , not a good idea unless you have unlimited funds . The rooms are nice but lack a jetted tub for the price charged here I would think a jetted tub over just a soaking tub would be appropriate in these suites .... More

Was this review helpful? Yes 3
TS_Management, Manager at The Lodge at Turning Stone, responded to this review

We apologize that you were dissatisfied with your experience at the Lodge. Our guests are very important to us and we value your comments and feedback. Our Front Office Manager, Nicolas Marquez, would appreciate an opportunity to speak with you personally. We hope you will take a moment and contact him directly at 800-771-7711. In addition, we wanted you to... More

Apex, North Carolina
Top Contributor
53 reviews 53 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 25, 2014

We stayed here for 1 night in January. From the minute we drove up to the front of the hotel, the service was outstanding. Valet parking attendants were ready and attentive and the bell hops quickly took car of our bags. The decor of The Lodge is impressive. A lot of lodge-like effects with a great deal of wood trim... More

Was this review helpful? Yes 1

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Additional Information about The Lodge at Turning Stone

Also Known As:
The Lodge At Turning Stone Hotel Verona
The Lodge At Turning Stone Hotel
Hotel At Turning Stone
At Turning Stone Verona
Address: 5218 Patrick Rd, Verona, NY 13478
Phone Number:
Location: United States > New York > Verona
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 hotels in Verona
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Lodge at Turning Stone 4*
Official Description (provided by the hotel):
A legendary experience awaits your indulgence at the AAA 4-diamond award-winning Lodge at Turning Stone. Selected by Conde Nast Johansens as the "Most Excellent Resort" in the USA and Canada for 2007. The Lodge at Turning Stone is an elegant all-suite hotel that's perfected the art of pampering. This beautiful hideaway offers treasured privacy that superbly complements the resort's recreational pleasures. Your sumptuous suite is just mere steps from fun and excitement, yet still a serene world away. Come. Enjoy our hospitality. ... more   less 
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