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All 6 Verona hotels

The Lodge at Turning Stone

4.0 of 5 Hotel   |   5218 Patrick Rd, Verona, NY 13478
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Ranked #1 of 6 Hotels in Verona
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
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312 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed at The Lodge while attending a conference. We are not into casinos whatsoever, so we were very happy to have a non casino atmosphere for our stay! The service and friendliness of all employees that we came in contact with was impeccable! The added touches to the turn down service was very appreciated. My only complaint that I... More 

Was this review helpful? Yes 2
Utica, NY
Top Contributor
260 reviews 260 reviews
34 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Love the Lodge at Turning Stone. The suites are beautifully decorated, updated, and well maintained. If you are planning on staying the night at Turning Stone, the Lodge is the way to go. Thoroughly enjoyed my stay and would definitely return.

Was this review helpful? Yes 2
Brewerton, New York
Top Contributor
134 reviews 134 reviews
15 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed December 21, 2014

Arranged our office Christmas party at a Tower banquet room and overnight stay at the Lodge. The Lodge rooms are all exquisite suites, 2 TVs, minibar, fabulous bedroom and bath. The staff is fantastic from valet parking, check in and help to and from the room. Wife and I were able to enjoy a couple of hours at the spa-highly... More 

Was this review helpful? Yes 3
Rockford, Illinois
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 9, 2014

We didn't know anything about the Turning Stone Resort, or the Lodge before we checked in. (We were booked here for a work holiday party.) What a pleasant surprise. Top-notch service and amenities. Great pool and jacuzzi. The Lodge is a wonderful quiet retreat from the rest of the hustle and bustle of the casino. We particularly appreciated the turndown... More 

Was this review helpful? Yes 2
11 reviews 11 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 2, 2014

We booked this as part of a birthday getaway. We were not prepared for the level of service at The Lodge at Turning Stone. From the valet parking to the tour of the property from the bellhop, we were made to feel welcome. If you need ice, they bring you ice. The concierge booked our reservation for the Steakhouse (also... More 

Was this review helpful? Yes 1
Toronto, Canada
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 23, 2014

We really wanted to LOVE this property overall (hotel, golf, casino, restaurant - all the things that we really enjoy together in one place) but left feeling that it was a little lacking. The rooms are wonderful - clean, spacious and nicely appointed with a lovely sitting porch area for morning breakfast (which we enjoyed). Room service was prompt as... More 

Was this review helpful? Yes 1
Lancaster, Massachusetts
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 12, 2014

Stayed one night with my 2 kids. They loved it! Room was spacious and nice. They brought the kids milk and cookies at bed time. Pool was great. The only downfall was the restaurant. We tried to go for dinner but the wait was long so had to do room service. Also, had the breakfast package but again the wait... More 

Was this review helpful? Yes 3
Fairfield, Vermont
14 reviews 14 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 3, 2014

My husband & I were just passing through on our way home and decided to stay at the casino. Most of the reviews recommended staying at the lodge, even for the extra cost. So, we booked online as we were driving (about 3 hrs away). When we arrived, the valets were waiting to help us with our luggage and park... More 

Was this review helpful? Yes 3
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 15, 2014

My husband & I are frequent guests of the Turning Stone Casino, usually staying in the Tower. This is the 2nd time we booked at The Lodge, there to attend a concert in the event centre. It is first class, all the way. Sumptuous & luxurious! From the attentive professional staff, the stunning beauty of the building itself & the... More 

Was this review helpful? Yes 1
Philadelphia, Pennsylvania, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 11, 2014

The experience at the Lodge was excellent except for one breakfast at Wildflowers where service was poor. Spa was excellent, all of the front desk staff was great. Golf courses are beautiful. However, I have never been in such a smoky and dirty casino. There are no designated non-smoking tables. I have been in many casinos that have smoking, but... More 

Was this review helpful? Yes 2
TS_Management, Manager at The Lodge at Turning Stone, responded to this review

Thank you for taking the time to comment on your recent visit. We are so happy to hear that you enjoyed your experience at the Lodge and Skana Spa. Your feedback is very important to us and we value your opinion. Please accept our apology regarding your feedback on Wildflowers and the casino. We actually do offer several non-smoking gaming... More 

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Additional Information about The Lodge at Turning Stone

Address: 5218 Patrick Rd, Verona, NY 13478
Phone Number:
Location: United States > New York > Verona
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Lodge at Turning Stone 4*
Number of rooms: 95
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Also Known As:
The Lodge At Turning Stone Hotel Verona
Hotel At Turning Stone
At Turning Stone Verona
Hotel Style:
#1 Romantic Hotel in Verona
#2 Family Hotel in Verona
#2 Business Hotel in Verona

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