We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

La Quinta Inn & Suites Verona

Certificate of Excellence
Hotel website
Hotel deals
5394 Willow Place, Verona, NY 13478
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
La Quinta Inn & Suites Verona
Professional photos View all
Browse nearby
La Quinta Inn & Suites Verona
Write a Review

249 reviews from our community

Traveler rating
    178
    42
    16
    8
    5
See reviews for
91
57
12
43
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
  • All months
    (249)
  • Mar-May only
    (64)
  • Jun-Aug only
    (77)
  • Sep-Nov only
    (68)
  • Dec-Feb only
    (40)
All months
South Coast, MA
Top Contributor
72 reviews 72 reviews
16 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed today NEW

We have stayed at this property before, so we were comfortable with stopping here again. PROS: This location is easy to get to from the highway...easy on, easy off but still very quiet. The property is also located right next to the casino if that is your thing. There is plenty of parking. The front desk person was very friendly... More 

Was this review helpful? Yes
Utica, New York
1 review
3 of 5 stars Reviewed 1 week ago

Went and stayed in the hotel for a friends birthday. The 2 lady's at the desk were harassing us the whole night. Telling us we can only have 5 people in the room and no more. Which is understandable. We had only 5 people. Asked for a cot for the 5th person and they questioned everything about us. How many... More 

Was this review helpful? Yes
Liverpool, New York
Contributor
16 reviews 16 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived on April 3rd around 10pm check in was fast and smooth but I guess the front desk lady was new I don't remember her name she was chewing gum I think that is kind of rude. The first room we got wasn't clean I think they need more communication with the housekeeping department. They gave us another room... More 

Was this review helpful? Yes
PeterKosha, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your comments. We had some issues at the hotel that weekend as you noted. I am sharing your comments with our team. We take pride in a clean and friendly hotel and you the guest is why we are here. I am glad the rest of your stay was "Amazing"!! A clean room, fun in the pool,... More 

Buffalo, New York
Senior Contributor
47 reviews 47 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fast check in on afternoon of Apr 9. Room ready and well cleaned. 24 hour coffee in spacious lounge . In house bar with a good assortment of hot snacks available. Jose, the bartender, makes nice Amaretto sours, not using bottom shelf knockoffs! We had a good night's sleep after time at the casino. Free shuttle service is available on... More 

Was this review helpful? Yes
PeterKosha, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for all the "Fantastic" comments. I will thank Jose, our bartender, for taking care of you. Glad you got a great night sleep and had fun at the casino. During the week the shuttle is on request from 9am -11pm to the casino and 24 hours on the weekend. Happy you enjoyed the free breakfast buffet with REAL... More 

Austin, Texas
1 review
2 of 5 stars Reviewed 2 weeks ago

I have been staying here on and off since the hotel open, but my last stay there I was very unhappy. I checked in on a Sunday night around 7 the young girl Coutney at the front desk was kinda rude. was very to the point about what the hotel had. the floors needed to be mopped the elevator was... More 

Was this review helpful? Yes
PeterKosha, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your comments. Thank you for being a repeat guest to the hotel. I will be sharing your comments with the staff. We had a number of issues that we are addressing at the hotel currently. We pride ourselves on a clean and friendly hotel. We all have the same job, to take care of the guest. Thank... More 

1 review
3 of 5 stars Reviewed 3 weeks ago

To be honest breakfast wasnt that bad but the person running it was more concerned about sitting down (in a white t-shirt looking thrashy) and being in her phone rather than replenishing breakfast items and/or making sure the guests were taken care or cleaning the mess left by other guests (there were dried out eggs all over the carpet). The... More 

Was this review helpful? Yes
PeterKosha, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your comments. My guests are my eyes and ears when I am off the property. I will be speaking with the individual who you identified with coach and counseling. Everything you stated is not the acceptable standards here at the hotel. Our focus is on a clean friendly experience and enjoyment at the property. Thanks again for... More 

Glen Spey NY, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff was very nice & friendly. The free breakfast was also very good. The room was clean & was handy-cap friendly. I would tell anyone going to Verona NY to stay at this Inn. The staff knows the area as they answered our questions as to where to eat & other places around.

Review collected in partnership with La Quinta

Was this review helpful? Yes
PeterKosha, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your comments. We pride ourselves on cleanliness and friendliness. Breakfast is free with a large assortment of choices, as there is something for everyone. Thank you for recommending the hotel to others. I hope you had a chance to visit our pool or the casino across the street, which we shuttle 24 hours on the weekend. I... More 

ILION
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I've stayed at this location before, but not very impressed this last time. The biggest annoyance was drunk clientele coming down the hallway at 3 AM. It sounded like a pack of animals escaped from the zoo! This is absolute 100 percent total BS for someone trying to get a good nights rest! This is the last time this place... More 

Was this review helpful? Yes
PeterKosha, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your comments and having stayed here before and with friends is bonus. I am sorry your fellow guests were loud at 3am coming back from the casino. On the weekends, we run the free shuttle 24 hours to the casino. I was happy to hear everything worked to your satisfaction in your room. Thank you for taking... More 

Frankfort, New York, USA
2 reviews
3 of 5 stars Reviewed 4 weeks ago

We have stayed at this location a few times in the past and experienced first rate service and accommodations. This stay was very different. The hotel was hosting some kind of slumber party event on the night of our stay. To start, we had to wait 45 minutes for our room to be ready even though we arrived at least... More 

Review collected in partnership with La Quinta

Was this review helpful? Yes
PeterKosha, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your comments and being a repeat guest. We have made some changes to help with the anomaly you had experienced. I have hired additional housekeepers with more this week to help with cleaning rooms. I have added Security in the building to help with any noise issues you encounter. I have shared with the staff that we... More 

Erie, Pa
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This modest hotel is a good facility to stay when traveling in Central NY for business. Conveniently located off I-90 it offers clean, comfortable rooms at reasonable rates and can easily be used as a base for a multiple day business stay. The staff is especially helpful and accommodating, keeping the facility well maintained and welcoming.

Review collected in partnership with La Quinta

Was this review helpful? Yes
PeterKosha, General Manager at La Quinta Inn & Suites Verona, responded to this review

Thank you for your nice comments. During the week we are a great business hotel. You can start your day off with a free hot breakfast to get you going in the right direction. We have a great spot to visit multiple business locations using us as your home base. At the end of your busy day you can have... More 

Questions? Get answers from hotel staff and past guests. Ask a question

23 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (13)
Viewed
Room/suite (9)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (3)
Viewed
Dining (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question