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All 6 Verona hotels

The Tower at Turning Stone Resort

5218 Patrick Road, Verona, NY 13478
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The Tower at Turning Stone Resort
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74%
Ranked #5 of 6 hotels in Verona
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
FunwithFriends2014 Danbury, Connecticut
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  • Reviews (386)
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386 people have reviewed this hotel

Traveler rating
    145
    139
    64
    27
    11
See reviews for
58
135
15
89
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
  • English first
  • Any
English first
Danbury, Connecticut
1 review
5 of 5 stars Reviewed yesterday NEW

We had a wonderful time both at the Boz Scaggs show and the casino. We felt very safe with having to use our room key to access the elevator! To know that we could request a non-smoking Roulette Table (even though they were only present in the non-smoking area) was a nice surpise. I did not know that was available... More

Was this review helpful? Yes
Catskill, New York
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed yesterday NEW

Last week I attended my annual CE required courses and brought my spouse along making it a get away for a few days. This year I chose the Turning Stone location to do so. The Tower room we stayed in was nice, clean and the staff were helpful and very friendly. We ate at three of the restaurants:Emerald, Upstate Tavern... More

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Cincinnatus, New York, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

I have stayed at the Turning Stone many, many times. Always in the tower rooms. They are usually equipped with a nice glass shower. This room had a tub with a shower head that was so weak it took me forever to take a shower. At the rate that we paid for this conference, I am extremely dissatisfied with the... More

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Norwich, New York, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

I don't care what they do to eradicate the smoke smell at the Turning Stone, it still permeates and is very noticable to me, a lifetime non-smoker. That said, this place is a great location. The golf is unparalleled, if not expensive. I have long stated that if I had to pay $125 to play golf, these courses are worth... More

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1 review
5 of 5 stars Reviewed 3 days ago NEW

friendly staff. attention to detail. beautiful accommodations. Very neat and clean. keep up the good work. I'd recommend this resort to a friend any day I was totally impressed and satisfied. I was very impressed by the caliber of restaurants and the delicious food offered.

Was this review helpful? Yes
North East, Maryland
1 review
2 of 5 stars Reviewed 6 days ago NEW

Arrived at the front desk to be told we had no room reservation for Friday night but did for Saturday. Gave them my email confirmation and was advised someone had already checked into our room. Upon further investigation they discovered that our reservation and our Aunt and Uncle's were given the same confirmation number (same last name, different first )... More

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TS_Management, Manager at The Tower at Turning Stone Resort, responded to this review

Your feedback is very important to us and we appreciate that you have taken the time to comment about your recent experience. We apologize for the issues that you encountered with your reservations. This is certainly not the type of experience that we want for our guests. Our Front Office Manager, Kim Lane, would appreciate an opportunity to speak with... More

A TripAdvisor Member
3 of 5 stars Reviewed 1 week ago

Feeling aggravated! My husband made a reservation on the phone for his stay 8/13/14-8/14/14 and was quoted 139.00 for a room in the Tower. When he checked out they charged him 159.00, he disputed the the extra 20.00 and they said he was wrong. I think they should stand by quoted charge. It was his first time there and probably... More

Was this review helpful? Yes
TS_Management, Manager at The Tower at Turning Stone Resort, responded to this review

Thank you for taking the time to comment on your recent stay at the Tower at Turning Stone. We can understand your frustration regarding the issue with the room rates for your group. Our Front Office Manager, Kim Lane, would appreciate an opportunity to speak with you personally about your concerns. If you would, please contact her at 800-771-7711 at... More

Kingston
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

The complex was gorgeous and I had been here a few times before. The only issue we had was the check-in. Online it states that check-in is available at 3pm. We timed our trip to arrive slightly ahead of 3 pm with the intention of walking around to check out the place and then get into our room for 3:00... More

Was this review helpful? Yes
TS_Management, Manager at The Tower at Turning Stone Resort, responded to this review

We appreciate that you took the time to share your comments regarding your recent stay. Your feedback is very important to us. We apologize for the experience that you encountered at check-in, and are happy to hear that it did get resolved and that you were able to enjoy your evening. Our Front Office Manager, Kim Lane, will be reaching... More

Rochester, New York
Top Contributor
138 reviews 138 reviews
38 hotel reviews
129 helpful votes 129 helpful votes
3 of 5 stars Reviewed 1 week ago

Our latest visit wasn't the best. The mattress in our room (1904) was in need of being replaced so had an uncomfortable night 's sleep. Furnishings becoming worn. Our chaise lounge was filthy and needed cleaning or new fabric and the dresser front was gross. Something spilled down the front of it and not cleaned off appropriately. And unfortunately, we... More

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 1 week ago

Where to begin.... got woke up at 3am by neighbors - our wedding guests had to argue with management to get on our previously arranged shuttle. Wrong wedding party brought to our venue. On return trip to Turning Stone - wedding guests had to wait for 2nd shuttle. Camera stolen out of locked room - believe maid service stole from... More

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Additional Information about The Tower at Turning Stone Resort

Address: 5218 Patrick Road, Verona, NY 13478
Location: United States > New York > Verona
Price Range (Based on Average Rates): $$
Reservation Options:
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Also Known As:
The Tower At Turning Stone Hotel Verona

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Romantic Hotel in Verona #5 Business Hotel in Verona
Official Description (provided by the hotel)
The Tower at Turning Stone – AAA 4 Diamond award-winning high-rise hotel, offers a stunning panoramic view of the countryside. The Tower features spacious guest rooms and elegant suites. 100% Non-Smoking ... more   less 
Number of rooms
266

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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