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All 6 Verona hotels

The Tower at Turning Stone Resort

5218 Patrick Road, Verona, NY 13478
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The Tower at Turning Stone Resort
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Ranked #5 of 6 Hotels in Verona
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
Rachel P
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417 reviews from our community

Traveler rating
    158
    149
    70
    29
    11
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62
146
17
94
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

My boyfriend and I stayed here for a romantic single-night getaway. Free valet parking was a very nice touch and helped to make our arrival/check-in experience go very smoothly. The lobby area was very tidy and there was very little sound pollution from the nearby casino and other on-site entertainment. Our single Queen bed room on the 15th floor was... More 

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Albany
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a lovely time on a Wkend getaway. The atmosphere is nice if you a gambling or not. Many things to do, places to just sit n relax, restaurants. Bingo hall was intense for a first timer, I won't suggest a double day. But it was fun and helpful ppl who was around to help. Ate at the Emerald... More 

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Liverpool, New York
Contributor
16 reviews 16 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Checked in on 2/3/2015 for a two night stay. Left early after one night because the bed was so uncomfortable that both my wife and I walked around all day with our backs hurting. The mattress felt and sounded like it needed to be replaced. The room was smaller than the normal room with a king size bed. It looked... More 

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TS_Management, Manager at The Tower at Turning Stone Resort, responded to this review

We apologize that your experience was not up to standards. We take your feedback very seriously and would really appreciate an opportunity to speak with you personally about your room. Would you please take a moment to contact our Executive Housekeeper, Bryan Garvey? He can be reached at 800-771-7711. More 

syracuse ny
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

was pleasantly surprised by my stay. From the valet parking through check in/check out was painless, little waiting and courteous staff. The room was clean and comfortable and very quiet. It was a nice getaway.

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Mexico, New York
Top Contributor
83 reviews 83 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 24, 2015

We've stayed here many times at the tower and the rooms are always clean, fresh and ready for us when we arrive. This makes it very convenient to stay there, while partying at the Casino and bars at the location.

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Albany, New York
Top Contributor
52 reviews 52 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 21, 2015

Went to the casino for the first time for an overnight and stayed at The Tower. It was directly off of the NYS Thruway and very easy to get to. The room was really nice with a big and comfortable bed, looked clean and well maintained. The bathroom was great - very spacious - fantastic shower. The room had all... More 

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TS_Management, Manager at The Tower at Turning Stone Resort, responded to this review

Thank you for your kind comments. We are so happy you enjoyed your stay! We just wanted to let you know that we have forwarded your review to our Executive Housekeeper, in regards to the bedding. We look forward to seeing you again soon! More 

Penfield, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed January 11, 2015

i checked into The Tower for a couple of nights of relaxation after Christmas (i'm a mail carrier). i'd be hard pressed to find anything wrong with this place. it's a quality establishment! one of the things that i really liked was the little swimsuit dryer in the changing room at the indoor pool. i wish more hotels had one... More 

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TS_Management, Manager at The Tower at Turning Stone Resort, responded to this review

Thank you for taking the time to comment on your recent stay. We are happy that you enjoyed your time here! We just wanted to let you know that we have forwarded your feedback regarding the room to our Executive Housekeeper. We hope to see you again soon! More 

Utica, NY
Top Contributor
329 reviews 329 reviews
45 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed January 8, 2015

The rooms in the tower are very nice but I do prefer the rooms at the lodge at turning Stone. Overall reasonably priced and the rooms are very well-maintained. It was great to be able to stay overnight when seeing a show at turning Stone. Would return.

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Albany, NY
Top Contributor
134 reviews 134 reviews
18 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed December 30, 2014

My husband brought me here, for the weekend, to celebrate our 30th anniversary. The room was very nice. Comfortable king bed. Great shower. Very clean premise and very pleasant staff. It was nice to play bingo, or go to the casino, and then walk to our room. Because it was the Christmas season the entire facility was beautifully decorated.

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Syracuse, NY
Contributor
14 reviews 14 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed December 28, 2014

My friends and I went to the Turning Stone got a night out and had a great time. We stayed in the Towers and enjoyed the room. Everything was very classy, starting with the valet parking to the front desk. But be aware that they do not let you bring your own wine. They will search a cooler but not... More 

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Additional Information about The Tower at Turning Stone Resort

Address: 5218 Patrick Road, Verona, NY 13478
Location: United States > New York > Verona
Price Range (Based on Average Rates): $$
Number of rooms: 266
Reservation Options:
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Also Known As:
The Tower At Turning Stone Hotel Verona
Hotel Style:
#4 Romantic Hotel in Verona
#4 Business Hotel in Verona

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