We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 6 Verona hotels

The Tower at Turning Stone Resort

5218 Patrick Road, Verona, NY 13478
Hotel amenities
Save Saved
You added The Tower at Turning Stone Resort to your Saves list
The Tower at Turning Stone Resort
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
73%
Ranked #6 of 6 Hotels in Verona
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Tom B Lower Gwynedd, Pennsylvania
Write a Review

395 reviews from our community

Traveler rating
    147
    142
    67
    28
    11
See reviews for
62
137
16
89
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
  • English first
  • Any
English first
1 review
2 of 5 stars Reviewed 2 weeks ago

I stayed one night for a wedding, it is located in the middle of nowhere and overpriced for casino resort. Their wifi doesn't work, it took forever for my ipad to catch the signal and I ended up not using it. I asked for late checkout because the breakfast for the wedding was till 11 AM, so I wanted to... More

Was this review helpful? Yes
TS_Management, Manager at The Tower at Turning Stone Resort, responded to this review

We appreciate that you took the time to comment on your recent stay. Your feedback is very important to us. We apologize for the inconvenience with not being able to get a late check-out. Often times we can typically accommodate these requests. Our Front Office Manager, Kim Lane, would appreciate an opportunity to speak with you personally regarding your experience.... More

Lower Gwynedd, Pennsylvania
Contributor
11 reviews 11 reviews
9 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed here for a wedding last weekend. With no other full service property nearby I was expecting Vegas type casino resort gouging for every dime but much to my surprise that was not the case. Everything from the room to food and beverage was priced reasonably and parking was free with the lot easily accessible (valet is not necessary).... More

Was this review helpful? Yes
Mattapan
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Good hotel nice amenities. Clean room. Had two rooms-double bed room for the kids and king bed corner suite for us. That suite has an outside locking door which is a nice touch. Only two issues were that, for one, you cannot bring liquor up to your room. After walking in and out for 2 days with a cooler I... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We stayed at The Tower on August 23, 2014. When we checked in we were offered an upper floor room. The rooms on the higher floors cost more. I told them I did not mind what room as long it didn't cost more. They put us on the 18th floor, at no added cost. The room condition was clean and... More

Was this review helpful? Yes
TS_Management, Manager at The Tower at Turning Stone Resort, responded to this review

We appreciate that you took the time to share your experience. We can certainly understand your frustration, as we agree that everyone deserves a good night's rest. Our Front Office Manager, Kim Lane, would appreciate an opportunity to speak with you personally regarding your experience. If you would, please contact her at 800-771-7711. We hope to hear from you soon! More

Upstate, NY
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Quiet and comfortable room. The staff here go out of their way for you. Will definately go back. There is a well lit parking garage or you can elect to use the valet parking. Furniture and mattress are in beautiful shape, so slept peacefully.

Was this review helpful? Yes
Kingston, Ontario
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We traveled to T.S. for a one night stay, to see a Boz Scaggs concert (which was amazing). Our reservations were made a month prior and we were informed that check in was at 3 PM. However, when checking in we were told that it would be another hour (or so), and to "check with them later" When we checked... More

Was this review helpful? Yes
TS_Management, Manager at The Tower at Turning Stone Resort, responded to this review

We appreciate that you took the time to share your comments regarding your recent stay. Your feedback is very important to us. We apologize for your experience with check-in. Check in time does begin at 3pm and we do our best to accommodate our guests as quickly as possible. We are happy to hear that it did get resolved and... More

toronto
Contributor
18 reviews 18 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel room clean valet, front desk, bell service were all polite, friendly and quick Water pressure great air and heat worked well wifi worked great coffee machine in room and safe did not pay for upgrade to higher floor/view-and got a bad view of the roof of the casino-we came to play not stare out the window anyways. Tin Roof-good... More

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

We spent a summer weekend at Turning Stone, play golf both days (at Atunyote and Shenandoah). Shenandoah was the prettiest course and had a lot of character - but was long. Atunyote was actually more friendly to higher handicap golfers, and to women. The service was very good, from the valets to the front desk to the golf personnel. The... More

Was this review helpful? Yes
West Seneca, New York, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

It was very nice...but our AC broke down in the room...guys tried to fix it(about 1/2 hour). We got moved to another room, with a not so good view(that's ok) We took my daughter to the pool,,,WOW!!! A life-guard on duty would be nice. Kids, teenagers and adults were throwing balls around and at each other. A couple were making... More

Was this review helpful? Yes
TS_Management, Manager at The Tower at Turning Stone Resort, responded to this review

We appreciate that you took the time to comment on your recent stay. Please accept our sincere apology for the innapropriate behavior of the other guests in the pool area. We can certainly understand your disappointment. We also apologize for the inconvenience with the A/C. We are glad we were able to accommodate you with another room and we hope... More

Danbury, Connecticut
1 review
5 of 5 stars Reviewed 4 weeks ago

We had a wonderful time both at the Boz Scaggs show and the casino. We felt very safe with having to use our room key to access the elevator! To know that we could request a non-smoking Roulette Table (even though they were only present in the non-smoking area) was a nice surpise. I did not know that was available... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage The Tower at Turning Stone Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Tower at Turning Stone Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Tower at Turning Stone Resort

Address: 5218 Patrick Road, Verona, NY 13478
Location: United States > New York > Verona
Price Range (Based on Average Rates): $$
Reservation Options:
TripAdvisor is proud to partner with Otel and Hotels.com so you can book your The Tower at Turning Stone Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Tower At Turning Stone Hotel Verona

35 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (26)
Viewed
Room/suite (9)
Viewed
Bathroom (4)
Viewed
Pool/beach area (1)
Viewed
View from room (3)
Viewed
Hotel & grounds (4)
Viewed
Family/play areas (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (4)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Verona with
any amenities