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All 6 Verona hotels

The Tower at Turning Stone Resort

5218 Patrick Road, Verona, NY 13478
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The Tower at Turning Stone Resort
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74%
Ranked #5 of 6 hotels in Verona
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
gr82ctheworld toronto
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389 people have reviewed this hotel

Traveler rating
    145
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    65
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    11
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60
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
  • English first
  • Any
English first
toronto
Contributor
18 reviews 18 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Hotel room clean valet, front desk, bell service were all polite, friendly and quick Water pressure great air and heat worked well wifi worked great coffee machine in room and safe did not pay for upgrade to higher floor/view-and got a bad view of the roof of the casino-we came to play not stare out the window anyways. Tin Roof-good... More

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

We spent a summer weekend at Turning Stone, play golf both days (at Atunyote and Shenandoah). Shenandoah was the prettiest course and had a lot of character - but was long. Atunyote was actually more friendly to higher handicap golfers, and to women. The service was very good, from the valets to the front desk to the golf personnel. The... More

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West Seneca, New York, United States
1 review
3 of 5 stars Reviewed 1 week ago NEW

It was very nice...but our AC broke down in the room...guys tried to fix it(about 1/2 hour). We got moved to another room, with a not so good view(that's ok) We took my daughter to the pool,,,WOW!!! A life-guard on duty would be nice. Kids, teenagers and adults were throwing balls around and at each other. A couple were making... More

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Danbury, Connecticut
1 review
5 of 5 stars Reviewed 1 week ago

We had a wonderful time both at the Boz Scaggs show and the casino. We felt very safe with having to use our room key to access the elevator! To know that we could request a non-smoking Roulette Table (even though they were only present in the non-smoking area) was a nice surpise. I did not know that was available... More

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Catskill, New York
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

Last week I attended my annual CE required courses and brought my spouse along making it a get away for a few days. This year I chose the Turning Stone location to do so. The Tower room we stayed in was nice, clean and the staff were helpful and very friendly. We ate at three of the restaurants:Emerald, Upstate Tavern... More

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Cincinnatus, New York, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I have stayed at the Turning Stone many, many times. Always in the tower rooms. They are usually equipped with a nice glass shower. This room had a tub with a shower head that was so weak it took me forever to take a shower. At the rate that we paid for this conference, I am extremely dissatisfied with the... More

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Norwich, New York, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I don't care what they do to eradicate the smoke smell at the Turning Stone, it still permeates and is very noticable to me, a lifetime non-smoker. That said, this place is a great location. The golf is unparalleled, if not expensive. I have long stated that if I had to pay $125 to play golf, these courses are worth... More

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1 review
5 of 5 stars Reviewed 2 weeks ago

friendly staff. attention to detail. beautiful accommodations. Very neat and clean. keep up the good work. I'd recommend this resort to a friend any day I was totally impressed and satisfied. I was very impressed by the caliber of restaurants and the delicious food offered.

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North East, Maryland
1 review
2 of 5 stars Reviewed 2 weeks ago

Arrived at the front desk to be told we had no room reservation for Friday night but did for Saturday. Gave them my email confirmation and was advised someone had already checked into our room. Upon further investigation they discovered that our reservation and our Aunt and Uncle's were given the same confirmation number (same last name, different first )... More

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TS_Management, Manager at The Tower at Turning Stone Resort, responded to this review

Your feedback is very important to us and we appreciate that you have taken the time to comment about your recent experience. We apologize for the issues that you encountered with your reservations. This is certainly not the type of experience that we want for our guests. Our Front Office Manager, Kim Lane, would appreciate an opportunity to speak with... More

A TripAdvisor Member
3 of 5 stars Reviewed 2 weeks ago

Feeling aggravated! My husband made a reservation on the phone for his stay 8/13/14-8/14/14 and was quoted 139.00 for a room in the Tower. When he checked out they charged him 159.00, he disputed the the extra 20.00 and they said he was wrong. I think they should stand by quoted charge. It was his first time there and probably... More

Was this review helpful? Yes
TS_Management, Manager at The Tower at Turning Stone Resort, responded to this review

Thank you for taking the time to comment on your recent stay at the Tower at Turning Stone. We can understand your frustration regarding the issue with the room rates for your group. Our Front Office Manager, Kim Lane, would appreciate an opportunity to speak with you personally about your concerns. If you would, please contact her at 800-771-7711 at... More

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Additional Information about The Tower at Turning Stone Resort

Address: 5218 Patrick Road, Verona, NY 13478
Location: United States > New York > Verona
Price Range (Based on Average Rates): $$
Reservation Options:
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Also Known As:
The Tower At Turning Stone Hotel Verona

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Romantic Hotel in Verona #5 Business Hotel in Verona
Official Description (provided by the hotel)
The Tower at Turning Stone – AAA 4 Diamond award-winning high-rise hotel, offers a stunning panoramic view of the countryside. The Tower features spacious guest rooms and elegant suites. 100% Non-Smoking ... more   less 
Number of rooms
266

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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