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The Tower at Turning Stone Resort

5218 Patrick Road, Verona, NY 13478
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The Tower at Turning Stone Resort
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451 Reviews from our TripAdvisor Community

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Traveler rating
    174
    161
    72
    31
    13
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105
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Surprise, Arizona, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

If you ever wanted to experience a Las Vegas like resort but in a rural environment, then Turning Stone resort is the place for you in Upstate New York in a small town of Verona. It is very similar to Las Vegas type resorts only it has 2 Championship Quality golf courses right on the property. I stayed in the... More 

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Atlanta, Georgia
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently attended a meeting at Turning Stone and was extremely pleased with this very upscale hotel and casino at a reasonable price. The staff was very accommodating to your every need. The meeting rooms were comfortable and had everything you will need to have a successful meeting event. The hotel rooms were comfortable and the beds were top notch,... More 

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Elkin, North Carolina
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This is one of the most beautiful Indian resort and casino's I have ever visited. The landscaping and flowers are breath taking. Our room was very comfortable with plenty of room. Room service came at night with bottled water, ice and chocolates. Plenty of outlets to charge phones and tablets. The restaurants were good and a nice variety. Very few... More 

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Ringoes, New Jersey
Level Contributor
227 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stay here for work a few times a year. I like the tower but they could improve. The size of the room is good and so are the amenities, but they removed the mini bars which I think is a miss for a hotel like this. They also have a "traditional" coffee maker and I would prefer a single... More 

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Huntington, New York
Level Contributor
119 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Having stayed here previously I must say I noticed some changes. First the good. Staff are always extremely helpful and seem very sincere...that requires good training and management. When I made my reservation I requested a high floor (meteor showers were predicted during my stay and I wanted to watch as much as possible from my room). When I arrived... More 

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Syracuse, New York
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Beautiful room, amazing bathroom!!!! Turn down service was a nice bonus! Went with a group and not a complaint amongst the crowd! Though, was disappointed there was no fridge in the room. Will absolutely stay again and recommend to all.

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Williamsville, NY
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Arrived on Thursday, July 23 to discover that there was a power outage since the day before and was told there was no a/c in room.Ask if there would be a discount, but no because we were being told up front. I still think there should have been something taken off the bill. We didn't have anywhere else to go... More 

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TS_Management, Manager at The Tower at Turning Stone Resort, responded to this review

Thank you for taking the time to comment on your recent stay. We are happy that you enjoyed the resort and we do apologize for the inconvenience of the power outage. Your assessment of the situation is fair and we are sharing your feedback with the appropriate members of our management team. We appreciate that you took the time to... More 

Level Contributor
6 reviews
3 hotel reviews
1 of 5 stars Reviewed July 26, 2015

We checked in yesterday and had high expectations for a fun filled weekend with family. The front desk seemed perplexed when I made a simple request to pay for our room up front and put a credit card on hold for incidentals. My suspicions were proved correct when I received an email notification from my credit card that I was... More 

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TS_Management, Manager at The Tower at Turning Stone Resort, responded to this review

Our Assistant Front Office Manager is aware of your experience and will be reaching out to you this morning, prior to check-out. We take your comments very seriously and we appreciate that you have taken the time to comment on your experience. More 

Minneapolis, Minnesota
Level Contributor
227 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed July 24, 2015

This place gives a rock star first impression. and it lives up to it. The people are all outstanding. My corner room, with a king bed in the tower was very comfortable, with a great shower. Clean, quiet, and comfortable. The only exception is that on the morning of my last day there a power outage hit. The casino of... More 

Was this review helpful? Yes
TS_Management, Manager at The Tower at Turning Stone Resort, responded to this review

Thank you for commenting on your recent stay. We are happy that you enjoyed the resort and we apologize for the inconvenience of the power outage. Your assessment of the situation is fair and we are sharing your feedback with the appropriate members of our management team. We appreciate that you took the time to comment and we look forward... More 

Buffalo, New York
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 24, 2015

Our Rooms was nice. We had a great view from the 11th floor. The Shower was amazing and was the best part of our room. The downside and reason for for the very good and not excellent review is that we didn't know that the Steak house would be closed during our stay which was a disappointment since that was... More 

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Amenities