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The Tower at Turning Stone Resort

5218 Patrick Road, Verona, NY 13478
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The Tower at Turning Stone Resort
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Best prices for: 1 room 1 guest
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Ranked #5 of 6 Hotels in Verona
A recent review
5 of 5 stars reviewed yesterday
Sarah M Syracuse, New York
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431 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
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Syracuse, New York
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here over the weekend. My company had a party here and we all got hotels for the night and I am glad we did. The hotel was very nice. They asked me upon check-in if I wanted to be higher or lower and I said higher and got a nice room on the 17th floor. First of all I... More 

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Jordan, New York
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed in The Tower and had a fabulous time. The room was absolutely spotless and I felt surrounded by comfort. Everything in the room was constructed well top quality and it all made for an extremely restful night. You must use your room key to gain access to the elevator. This is a great safety feature as the elevators are... More 

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Hamilton, Ohio
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed 2 nights 6/3/2015 and 6/4/2015 while attending a conference. The front desk was able to place me on one of the upper floors as requested which offered a decent view of the surrounding area. I was pleased with the room. Some of the highlights were: -Automatic heat/cool thermostat which cooled when above x temp or heated when below... More 

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Waterloo Ny
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed 2 nights in the tower at Turning Stone. Modern decor, perfectly clean and comfortable. Attached casino is lots of fun, room service is tasty, skana spa is amazing and for a treat take the elevator up to the 21st floor and eat at the Steakhouse. As a hotel guest you receive free valet parking although the parking garage is... More 

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Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 26, 2015

I had occasion to spend 3 days at a meeting at The Turning Stone in Verona, NY earlier this month, and while I have always enjoyed this venue, I had the best massage I have ever had. The food and drinks were well made and innovative, the rooms neat, clean and comfortable. The staff very helpful. An excellent choice for... More 

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Rochester, New York
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 25, 2015

I have been to a few resorts and you come up short on the accomendations you provide for the $ amount charged. Your resturant was good, the morning Breakfast choices were a step above a drive through chain. Your staff seemed well trained in most areas. Never was offered a chance to sign up for your Rewards Card, thou asked... More 

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TS_Management, Manager at The Tower at Turning Stone Resort, responded to this review

Please accept our apologies regarding your recent experience during your stay. We are disappointed to learn that you were not offered a Rewards Card at check in, as that is our customary procedure. As well, as offering again at check-out. Your feedback is very important to us and we appreciate that you took the time to comment. More 

Rochester, New York
Level Contributor
85 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 24, 2015

A few year's ago we had ended up coming to Turning Stone Casino to play golf at one of their interesting golf courses they got there. We ended up coming and spending the night at the Tower at Turning Stone Resort. I know that the Tower at Turning Stone Resort is quite pricey to stay at being a place that's... More 

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Mexico, New York
Level Contributor
105 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed May 20, 2015

My wife is lucky enough to get us free rooms at the Tower from playing slot machines. I've never gotten one even though I might be at the BlackJack table for hours at a time. The rooms are always very clean and inviting, we've never had an issue with noise either from any other room. We prefer the higher floors... More 

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New Hartford, New York
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 19, 2015

It was five of us, had a couple of drinks at the bar before dinner, the view was just breathtaking. The dining experience was just wonderful, the food was made perfect and tasted delicious. We will be back.

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Maryland
Level Contributor
101 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed May 3, 2015

I spent two nights here for work and liked the property. I was pleasantly surprised that room was quite modern and attractive. A new mattress was in order---this one had seen better days. They could also stand to update their linens with better quality. However, the room was fresh and bright. It was a corner so I had views on... More 

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