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All 6 Verona hotels

The Tower at Turning Stone Resort

5218 Patrick Road, Verona, NY 13478
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The Tower at Turning Stone Resort
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74%
Ranked #5 of 6 hotels in Verona
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 5 days ago
Cathy A Ellington, Connecticut
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325 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • English first
  • Any
English first
Ellington, Connecticut
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

I have stayed at The Inn and The Hotel but like The Tower much better. Very quiet and comfortable. I have not one complaint. The staff is very nice and accommodating. Love the rain shower! Have stayed numerous times and will continue to do so.

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Merritt Island Florida
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent a weekend here while attending a college function. My room was comfortable, quiet and well appointed. The restaurants were very busy and for the prices a little disappointing in the quality of the food but it was ok.

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New York City, New York
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I had meant to stay here before now as I live in the area and I am glad I finally did. The tower is clean, welcoming and comfortable. The room as VERY clean and had a nice view. The hotel staff was polite and professional from check in to check out. The valet and assistance with luggage to your room... More

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Syracuse, New York
1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

I am actually writing this review while I am staying at the tower at the turning stone. I figured that a hotel of such a high caliber would be more helpful. I needed scissors to cut something up in my room but the hotel refused to let me BORROW a pair. My fiancé had to drive all the way into... More

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Plainview, New York, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I've stayed here many times over the past 5 years. Rooms are average, but, staff is very good. The valet, bell hops and front desk are all very nice and knowledgeable. The rooms are starting to show their age (our sink was cracked). The in room amenities are low end and the towels not very plush. The tv too small.... More

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Nyack
Contributor
17 reviews 17 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I read through all of the other reviews before writing mine. We spent Saturday night celebrating a friend's birthday here (there were 3 of us, and we stayed in a Tower suite). After having been to other similar casinos (Mohegan Sun and Foxwoods in CT, and Mohegan Sun in PA), I had a pretty good idea of what to expect.... More

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Newnan, Georgia
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I have gone to Turning Stone for the last 7 years to a trades show and always have a good time. The resort is always clean and the staff is friendly. The rooms are nice and have a stocked fridge, but done touch anything in the fridge unless you intend to buy it because it is weight... More

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upstate ny
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

had a wonderful stay at the towers stocked fridge good food live entertainment.staff is very friendly at the casino and the nightlife is awesome.i would suggest looking around a bit before deciding where to eat so many good resteraunts in this resort

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Rochester, NY
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed March 11, 2014 via mobile

Stayed Sat Mar 8th....won't be back! First impressions last....but it didn't stop there! Tried checking in @3:30 only to be told our room wouldn't be available until 6:00. Now I know why you can't find a check in time/policy ANYWHERE on Turning Stones website....we were told their check in time is 1:00,but that they reserve the right to change the... More

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TS_Management, Manager at The Tower at Turning Stone Resort, responded to this review

Thank you for taking the time to share your comments regarding your recent stay. Your feedback is very important to us and we are very disappointed that you had such a poor experience. We aren't sure where the miscommunication was with the check-in time. Check in time begins at 3:00pm and we guarantee the rooms to be ready no later... More

Rochester, New York
1 review
2 of 5 stars Reviewed March 9, 2014

Let me begin with saying that i stay at turning stone a average of 6 times a year,On March 8 2014 I went to check in at 3:30 (check in begins at 1:00)and my room wouldn't be ready until 6:00 and when i went to use my free hotel stay coupon(I notified the reservations dept of such upon making my... More

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TS_Management, Manager at The Tower at Turning Stone Resort, responded to this review

Thank you for taking the time to comment on your recent stay. We understand that you have since spoken with Kim Lane, our Front Office Manager and were able to voice your concerns personally. Feedback such as yours is very important, as we are always looking for ways to improve upon our guests experience. We look forward to seeing you... More

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Additional Information about The Tower at Turning Stone Resort

Also Known As:
The Tower At Turning Stone Hotel Verona
The Tower At Turning Stone Hotel
Address: 5218 Patrick Road, Verona, NY 13478
Location: United States > New York > Verona
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 6 hotels in Verona
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
The Tower at Turning Stone – AAA 4 Diamond award-winning high-rise hotel, offers a stunning panoramic view of the countryside. The Tower features spacious guest rooms and elegant suites. 100% Non-Smoking ... more   less 
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