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All 6 Verona hotels

The Tower at Turning Stone Resort

5218 Patrick Road, Verona, NY 13478
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The Tower at Turning Stone Resort
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74%
Ranked #6 of 6 hotels in Verona
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
SHERRI B Toronto, Ontario, Canada
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361 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
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English first
Toronto, Ontario, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

I have stayed at Turning Stone Resort & Casino a few times, most recently in June 2014. I feel that it is comparable to some of the nicer hotels in Las Vegas, but perhaps on a smaller scale. 'The Tower' experience is more upscale than the very basic 'The Hotel' experience from my point of view - from the elevator... More

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Rome, New York
Contributor
14 reviews 14 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

Quick check in, nice corner room with 2 large windows. Great flat screen TV, comfy couch, desk with chair and awesome shower in a large bathroom. Free valet parking. Can't wait to stay again next month!

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Syracuse, New York
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

We enjoyed our stay at the tower at turning stone. The package price was reasonable for our concert and accommodations. We would stay again. The only thing missing was a refrigerator in our room which we really didn't need but would have used.

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Clarence, New York
Contributor
17 reviews 17 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Our check in process was "efficient", no real warmth, sort of drone like. Went to room, and the fellas next door were up for partying, we were not. The walls are thin enough you can hear conversations completely. When I went to change room the another robot like worker barked that he could do nothing until I had i.d. with... More

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Mayfield, New York
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

While our room was high in the air, the costs were equally steep for sub par quality of services. The food options for breakfast room service was not only incorrect but $70 for any breakfast meal is over the top! Not to mention cold and incorrect. Anyways, the room was decent, the bed was reminiscent to a trampoline, the television... More

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Tennessee Ridge, Tennessee
1 review
4 of 5 stars Reviewed 5 days ago NEW

This was our first time in upstate NY and at Turning Stone. The room was clean, very nice and comfortable. We had one hiccup...our iron did not work when we needed it the most! After calling housekeeping, we had to (unfortunately) wait a little too long and called a 2nd time. However, T.S. quickly resolved our needs by sending a... More

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Contributor
11 reviews 11 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Huey Lewis & The News Concert....Awesome....great seats!!! Tower Room (room # 707) was a cheap ole' room that we paid $199.00 for the night.....We recently had stayed at a Residence Inn in Erie, PA that was half that price and that was a very nice 2 bedroom suite...2 bathrooms, kitchen with REFRIGERATOR & MICROWAVE..no our room did not have a... More

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Upper Saddle River, New Jersey
1 review
4 of 5 stars Reviewed 1 week ago

We wanted to see the band Boston so we booked a room at the hotel for the night and drove up from NJ. Arranged an upgrade at the front desk to a suite for $70 more which I though was quite reasonable for a large 2 room suite. Karen at the front desk was delightful. The only drawback for my... More

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TS_Management, Manager at The Tower at Turning Stone Resort, responded to this review

We are so happy to hear that you enjoyed your recent visit to Turning Stone. It sounds like you visited several venues and truly got the feel for many of the amenities that we have to offer our guests. Your comfort is very important to us. So, for future visits, we wanted to inform you, that the Tower guest rooms... More

Dexter, New York
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

When I booked the room, which even with the expo discount, I felt it was a little pricey for what we had. It was suggested to me to stay in the tower with the panoramic view, well my panoramic view from the 9th floor was the roofs of the buildings, was disappointed. Then the shower leaked , I did inform... More

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TS_Management, Manager at The Tower at Turning Stone Resort, responded to this review

Thank you for taking the time to comment on your recent stay. Your feedback is very important to us. If you have not heard from him already, our Executive Housekeeper, Bryan Garvey will be reaching out to you very soon. We would appreciate an opportunity to speak with you personally, and gather more information from you. If you would like... More

Wells
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Drove 5 hours and found the hotel to be much larger than expected. Rooms are nice. Beds very comfortable. Restaurants were varied and food excellent. Really enjoyed the steak house on the 21st floor and great bar area, also outside patio with a view. The pool area needs something. 25 people and it's crowded. A few umbrella's would be nice.... More

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TS_Management, Manager at The Tower at Turning Stone Resort, responded to this review

Thank you for taking the time to share your comments about your recent stay. Your feedback is valuable to us and we have forwarded your suggestions to the appropriate department managers. We are happy to hear that you enjoyed so many aspects of our resort and we hope to see you again soon! P.S. We know that the layout of... More

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Additional Information about The Tower at Turning Stone Resort

Address: 5218 Patrick Road, Verona, NY 13478
Location: United States > New York > Verona
Price Range (Based on Average Rates): $$
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Also Known As:
The Tower At Turning Stone Hotel Verona

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Romantic Hotel in Verona #4 Business Hotel in Verona
Official Description (provided by the hotel)
The Tower at Turning Stone – AAA 4 Diamond award-winning high-rise hotel, offers a stunning panoramic view of the countryside. The Tower features spacious guest rooms and elegant suites. 100% Non-Smoking ... more   less 
Number of rooms
266

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