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All 6 Verona hotels

The Hotel at Turning Stone Resort

5218 Patrick Rd, Verona, NY 13478
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The Hotel at Turning Stone Resort
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69%
Ranked #5 of 6 hotels in Verona
A recent review
3 of 5 stars reviewed yesterday
RONALD R HUNTINGTON
  • Overview
  • Reviews (236)
  • Photos (33)
  • Amenities
  • Room tips (71)
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236 people have reviewed this hotel

Traveler rating
    90
    73
    53
    13
    7
See reviews for
23
105
8
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • Any
English first
HUNTINGTON
2 reviews
3 of 5 stars Reviewed yesterday NEW

Everything was great except the stink of smoke througout the enire facility and in our non-smoking room. The ventilation in this place is horrible. Just that fact will keep me away. Could not wait to get outdoors and get air.

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Richmond Hill, Canada
1 review
4 of 5 stars Reviewed 4 days ago NEW

Hotel carpet needs to be clean, from Elevator to the hallway. overall is fine with the hotel,Casino should be separate with Smoking and non smoking, too close together. Buffet's food is average Regards, Fran

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long island ny
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 of 5 stars Reviewed 4 days ago NEW

Smelled like smoke people carrying their oxygen tanks to gamble. Room was ok but it smelled like smoke! overall gross! I would not stay here ever again unless forced to do so. I am not a gambler ! Played slots didn't win at all house not a giving one!

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Liverpool, New York
1 review
5 of 5 stars Reviewed 4 days ago NEW

I can honestly say that my wife and I have never had a bad overnight stay. This was the 1st time we stayed in a Luxury suite and it was fantastic. The only thing missing from the room was a "Do Not Disturb" sign, which when mentioned to the maid, she promptly provided me with one. Keep up the excellent... More

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Contributor
19 reviews 19 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here one night after our son's wedding reception (held at a different location). The room was just a standard size room, if not smaller than most. The view was one of the worst I've ever seen in any hotel. My husband said they shouldn't have bothered to even have a window in the room. It overlooked part of... More

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South Hadley, Massachusetts
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

When we arrived there were only 2 cars at valet, hotel check-in. The bellman came to get our luggage and tried to hurry us into the hotel before we got our valet ticket. We waited 15 mins. before we were able to get a valet ticket for our car. The bellman had abandoned us by then. After checking in (... More

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TS_Management, Manager at The Hotel at Turning Stone Resort, responded to this review

Your feedback is very important to us, as we are always looking for ways to improve our guest's experience. We are so sorry for the situation that you encountered upon checking in. We're happy that it was eventually resolved and we sincerely hope that you were able to enjoy the remainder of your stay. Our Front Office Manager, Kim Lane,... More

Greene, New York
1 review
5 of 5 stars Reviewed 1 week ago

Concert was great, awesome seats. Room clean and extremely comfortable. Room service awesome! Great help/service where ever we went. Downsize was the wait at the restaurants. Will definitely be coming back!

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Rochester
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Overall the Hotel was great. Very friendly staff with easy access to the game floor. Casino is a little under staffed as all table games were jammed all day. Wish I could have spent more time down there, but enjoyed the concert.

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Fort Edward, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Getting to our room was only setback we encountered. Got disoriented but backtracked and everything good after that. Hotel rooms are very well accessorized and very well kept. King size bed extremely comfortable. One night not enough. We had planned on getting in on mini Let It Ride tournament but made other choices instead. Played Bingo the next day. Very... More

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Norfolk, New York
1 review
4 of 5 stars Reviewed 1 week ago

Very clean, convenient for those taking in a show. Bed was super soft if you like it that way. I do wish they marketed all the other things to do there a bit more. I have only explored part of the complex but hear there was even more to see and do.

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Additional Information about The Hotel at Turning Stone Resort

Address: 5218 Patrick Rd, Verona, NY 13478
Location: United States > New York > Verona
Price Range (Based on Average Rates): $$
Reservation Options:
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33 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#5 Romantic Hotel in Verona #6 Business Hotel in Verona
Official Description (provided by the hotel)
The Hotel at Turning Stone – AAA 3 Diamond award-winning low-rise hotel, located in the heart of casino excitement, provides full service at mid-level prices. ... more   less 
Number of rooms
240

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