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The Hotel at Turning Stone Resort

5218 Patrick Rd, Verona, NY 13478
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Best prices for: 1 room 1 guest
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The Hotel at Turning Stone Resort
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The Hotel at Turning Stone Resort
The Hotel at Turning Stone Resort
The Hotel at Turning Stone Resort
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283 reviews from our community

Traveler rating
    109
    91
    58
    18
    7
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28
127
10
37
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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    (283)
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    (63)
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Lititz, Pennsylvania
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We went to Turning Stone to see Tony Bennett in concert. Got a great price that included hotel and tickets. Room was very clean, concert great, slots were semi-loose. It was a great trip, great concert, very nice getaway. Would go back for another show.

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Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Very comfortable, very clean room on the 4th floor. Quiet. View of the nightclub-wing roof wasn't so great, but other than that, I think the value of room quality for the price is better here than at the higher-priced Tower Hotel (although the Tower is more convenient to access from the check-in desk). Tried to check in about a half... More 

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Utica, New York
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 17, 2015

Stayed at the Hotel at the Turning Stone Casino this past weekend for my son's 30th Birthday. There were 11 us there for the Birthday celebration.... I booked the Hotel for Saturday, March 14th. Booked a jacuzzi room (426).. The room was beautiful, clean, more than I expected. the bathroom was so clean. The Jacuzzi was so nice and relaxing.... More 

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Round Lake, New York
Contributor
14 reviews 14 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 6, 2015

Our room was very nice, clean and spacious. The things I didn't like are the elevators are far from the checkin counter and I don't think they are adequately labeled to make it easy for a new traveler to find them. I asked for a late checkout and was completely denied, they wouldn't even give me an extra 30 minutes,... More 

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Middleburgh, New York, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 4, 2015

Check in was quick and service was great.Went to the Upstate Tavern for dinner and drinks.Sonya our sever was awesome.Timely and service with a smile.Food and drink was great. Service for breakfast at Emeralds was good also.

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upstae ny
Top Contributor
51 reviews 51 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 27, 2015

Room was great. Check in was quick and was met with a smile. Bellman was very friendly on the walk up to the room with the bags. We stayed in a jacuzzi room. The jacuzzi was right in the room and was very deep. The room was clean and spacious. Be aware that there are no fridges in the rooms... More 

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 24, 2015 via mobile

For a resort that has been around as long as this one has I am not impressed. The service people have been extraordinarily nice, polite and helpful,always the bright spot in my day being in the customer service business myself. However the hotel section is obviously older than the tower, but being a smoker I'm relegated to the hotel. Will... More 

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Oswego, New York, United States
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 26, 2015

This was our first time at the Turning Stone complex. We had a package deal to see Jay Mohr and stay at the Hotel overnight. I would have slept in a tent to see Jay Mohr but I think I can still be objective in my review of the hotel! The rooms were very clean and quiet, even for a... More 

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Utica, NY
Top Contributor
333 reviews 333 reviews
45 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed January 8, 2015

Well I definitely prefer the rooms at the lodge but the regular rooms are not that bad. Surprisingly quiet even when the resort is very busy. Rooms are clean and well-maintained overall not a bad place to stay. Lots to see and to do while staying there.

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Chateauguay, Canada
Contributor
16 reviews 16 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 7, 2015

I have been going to this resort for 10 years. Each time, regardless to the changes, additions, etc. made to this Casino Resort - we are never disappointed. Accommodations available in the Hotel - 4 floors including a smoking floor; Tower - 21 floors believe are all non-smoking; Lodge - exclusive accommodations or the Inn - 3 floors with shuttle... More 

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