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All 6 Verona hotels

Fairfield Inn & Suites Verona

2.5 of 5 Hotel   |   5280 Willow Place, Verona, NY 13478
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Ranked #3 of 6 Hotels in Verona
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Barbara A
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120 reviews from our community

Traveler rating
    58
    43
    10
    5
    4
See reviews for
32
37
6
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars NEW via mobile

My first time in a Fairfield Inn. The room was spotless including the bathroom in the corners under the sink. The desk staff was friendly and accomodating as far as a room request. It was a Saturday night and we were on the 3rd floor which was nice and quiet. They have an all night shuttle to the casino which... More 

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Bangkok
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed November 28, 2014

I have stayed in a few hotels in the area including several Fairfield Inns and this is not only the best Fairfield that I have stayed at but also a pretty decent hotel in and of itself. I have stayed here four times and Rooms are clean with decent TV channel selection with a couple HBOs. They have shuttle to... More 

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Albany, New York
1 review
2 of 5 stars Reviewed November 24, 2014

This past weekend I had the displeasure of spending a night at the Fairfield Inn and Suites next door to Turning Stone Resort & Casino in Verona, NY. As a manager within a financial institution, and more specifically the customer service sector of my company, I was absolutely appauld with the way this hotel treated their guests. I wish I... More 

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Ashley D, Front Office Manager at Fairfield Inn & Suites Verona, responded to this review

Thank you for taking the time to fill out this survey, as we know your time is important and the information you provide helps us in the future. I am disappointed you had such a bad experience in our hotel. We pride ourselves on the service we offer to all guests who come through our doors. This is unusual behavior... More 

Kingston, Canada
Contributor
15 reviews 15 reviews
4 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 18, 2014

This hotel was great. Staff were very friendly and helpful. The location is directly across the street form Turning Stone casino and they provide a 24hr shuttle on the weekends. The pool was small and shallow(deep end 4ft) but good and clean. There are no change rooms but towels were available in the pool area. The rooms were very clean... More 

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 18, 2014

Stayed here yesterday as me and my family went to turning stone. The staff was very friendly. Nice breakfast in the morning. I read on there website that they had warm cookies at night in the lobby, but we never saw any. Overall though a nice place to spend the night.

Was this review helpful? Yes
Ashley D, Front Office Manager at Fairfield Inn & Suites Verona, responded to this review

Thank you for taking the time to tell us how we are doing. We are glad you enjoyed our breakfast and were able to interact with our wonderful associates while you visited. Next time join us during the weekdays for our fresh baked cookies! We appreciate all of your feedback and hope to see you again in the future. Thank... More 

Top Contributor
255 reviews 255 reviews
34 hotel reviews
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed October 13, 2014 via mobile

Property is directly across the highway from the Turning Stone Casino and the hotel offers free shuttle service to and from the Casino . The parking lot has a Dunkin Donuts and a Recovery Room sports bar and grill. If you want more exotic food make use of the shuttle to the casino. Rooms are adequate and place is fairly... More 

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Ashley D, Front Office Manager at Fairfield Inn & Suites Verona, responded to this review

Thank you for taking the time to tell us how we are doing. We are happy you encountered our wonderful associates here, where we take pride in our work. It is unfortunate you were not able to get a good night's sleep because of the traffic from the elevator. In your future stay please let us know that you would... More 

Bonnybridge bridge
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 25, 2014

I have never encountered such wonderful staff as I found at this hotel The reception staff were outstandingly helpful with everything making our stay a delight The hotel is spotless and quiet even I slept which is unusual .Breakfast was the usual Fairfield,but some how better .After leaving and driving to the next hotel we discovered we had left a... More 

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moscow pennsylvania
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed September 1, 2014

We stayed here overnight from 8/30/14 to 8/31/14 for our friends wedding. The room was nice and clean and had a big bathroom. The young woman who checked us in was very pleasant. The next morning we had breakfast which was good, scrambled eggs, sausage, bagels, and waffles and muffins. We didn't check out the pool or the gym as... More 

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Boston, MA
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed August 31, 2014

We stayed here for one night at the start of a 2 week road trip on our way from Boston to Niagara Falls. We arrived around 6pm and had no wait to check-in. The young woman who checked us in was very personable and any staff we encountered at the desk until we checked out were equally friendly. The building... More 

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toronto
Contributor
18 reviews 18 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 30, 2014

Hotel is newer front staff very nice and friendly very clean and nice water pressure great air and heat great windows open-nice to get fresh air no smoking anywhere-great after 2 days in a smokey casino no in room safe-only down fall fridge and microwave pool area nice-pool is small -glass doors open to a little patio with chairs breakfast... More 

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Additional Information about Fairfield Inn & Suites Verona

Address: 5280 Willow Place, Verona, NY 13478
Location: United States > New York > Verona
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Verona 2.5*
Number of rooms: 93
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Also Known As:
Fairfield Inn And Suites Verona
Fairfield Inn & Suites Verona Hotel Verona
Fairfield Inn Verona
Hotel Style:
#4 Family Hotel in Verona
#5 Business Hotel in Verona

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