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Fairfield Inn & Suites Verona

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2.5 of 5
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5280 Willow Place, Verona, NY 13478
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1 room 1 guest
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Fairfield Inn & Suites Verona
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137 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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  • French first
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  • All months
    (137)
  • Mar-May only
    (30)
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    (18)
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Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed 2 days ago NEW

I spent a week here on business, thus I got to know the hotel very well. The rooms were extremely nice, and modern. Beds were very comfy. I wasn't expecting this in this area. The staff were very helpful; ask, and you shall receive! Breakfast was mediocre. Make-your-own waffles, soggy fake eggs, pale sausage, delightful mixed fruit salad, slimmy oatmeal,... More 

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Elmira, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

We were there on girls weekend away, Checking in we met the most charming desk clerk!! I am no good with remembering names but she was on crutches!! she should get a raise!!! She went out of her way for us even thou she was super busy!!! I worked as Guest Service Manager at a Holiday Inn for more than... More 

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WPG, MB
Level Contributor
63 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here two nights as I was in the area for business. The hotel is nice and clean. They staff was very nice and helpful. My only complaint and maybe it was because I was in an end room beside the stairs but I noticed more noise thru the walls than I usually do. The "On Demand" TV was a... More 

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Burr Ridge
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This was one of the friendliest hotels I've been to. From the moment we walked in the lobby, we were greeted by a very friendly, helpful front desk clerk. They had a complimentary shuttle to the casino across the street (which we were curious about). The shuttle driver was also very nice. The staff that worked the complimentary breakfast the... More 

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Bellevue, Washington, United States
Level Contributor
99 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We wanted a place within close proximity to the Baseball Hall of Fame and Colgate University as we would be spending the day at the former and traveling early the next day to the latter. The Fairfield Inn fit the bill pretty easily. The staff was so pleasant and provided plenty of great recommendations and answers to any questions. We... More 

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Watertown, New York
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were pleasantly surprised with all the hotel had to offer. First of all it is directly across from Turning Stone Resort and Casino, and offers free shuttles with friendly prompt service. The rooms immaculate, the breakfast is free and goes above and beyond to please all tastes. The grounds are spectacularly maintained, speedy friendly check in... If you are... More 

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Philadelphia, Pennsylvania
Level Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a return visit for me...I'm from Rome originally and, while a few miles away from Rome, it's the closest Marriott property and worth the drive. At checkin the clerk suggested going to see the sunset at Sylvan Beach...turned out to be a great suggestion..breakfast is nice...staff very friendly.

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San Antonio, Texas
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Trish at the front desk made our stay great. We stay at Marriott alot and by far, she has been the best Marriott representative we've ever met, including the JWs. Hotel was very clean and convenient to Colgate University.

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Jonesborough, Tennessee
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This Fairfield Inn and Suites is brand new and located directly across the highway from the Turning Stone Casino near Verona New York. It is beautifully decorated and spotlessly clean, easy to get to, and offers free shuttle service to the casino most times of the day and night, and is also close to a sports bar and fast food... More 

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Ashley D, Front Office Manager at Fairfield Inn & Suites Verona, responded to this review

Thank you for your feedback! We are so happy to hear you had an all around great stay with us. We pride ourselves in giving you the best service and clean rooms! We hope to see you again when your travels bring you back to Verona! More 

Syracuse, New York
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 21, 2015

Stayed one night and the room was clean and nice. A little on the small side, but comfortable beds. I would suggest staying on top floor for less noise from people above you. Easy shuttle to the casino, and not too far from Vernon Downs.

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