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All 6 Verona hotels

Fairfield Inn & Suites Verona

2.5 of 5 Hotel   |   5280 Willow Place, Verona, NY 13478
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Ranked #3 of 6 Hotels in Verona
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Brian D Bangkok
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119 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Senior Contributor
25 reviews 25 reviews
4 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed in a few hotels in the area including several Fairfield Inns and this is not only the best Fairfield that I have stayed at but also a pretty decent hotel in and of itself. I have stayed here four times and Rooms are clean with decent TV channel selection with a couple HBOs. They have shuttle to... More 

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Albany, New York
1 review
2 of 5 stars Reviewed 3 weeks ago

This past weekend I had the displeasure of spending a night at the Fairfield Inn and Suites next door to Turning Stone Resort & Casino in Verona, NY. As a manager within a financial institution, and more specifically the customer service sector of my company, I was absolutely appauld with the way this hotel treated their guests. I wish I... More 

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Ashley D, Front Office Manager at Fairfield Inn & Suites Verona, responded to this review

Thank you for taking the time to fill out this survey, as we know your time is important and the information you provide helps us in the future. I am disappointed you had such a bad experience in our hotel. We pride ourselves on the service we offer to all guests who come through our doors. This is unusual behavior... More 

Kingston, Canada
15 reviews 15 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel was great. Staff were very friendly and helpful. The location is directly across the street form Turning Stone casino and they provide a 24hr shuttle on the weekends. The pool was small and shallow(deep end 4ft) but good and clean. There are no change rooms but towels were available in the pool area. The rooms were very clean... More 

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 18, 2014

Stayed here yesterday as me and my family went to turning stone. The staff was very friendly. Nice breakfast in the morning. I read on there website that they had warm cookies at night in the lobby, but we never saw any. Overall though a nice place to spend the night.

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Ashley D, Front Office Manager at Fairfield Inn & Suites Verona, responded to this review

Thank you for taking the time to tell us how we are doing. We are glad you enjoyed our breakfast and were able to interact with our wonderful associates while you visited. Next time join us during the weekdays for our fresh baked cookies! We appreciate all of your feedback and hope to see you again in the future. Thank... More 

Top Contributor
222 reviews 222 reviews
31 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed October 13, 2014 via mobile

Property is directly across the highway from the Turning Stone Casino and the hotel offers free shuttle service to and from the Casino . The parking lot has a Dunkin Donuts and a Recovery Room sports bar and grill. If you want more exotic food make use of the shuttle to the casino. Rooms are adequate and place is fairly... More 

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Ashley D, Front Office Manager at Fairfield Inn & Suites Verona, responded to this review

Thank you for taking the time to tell us how we are doing. We are happy you encountered our wonderful associates here, where we take pride in our work. It is unfortunate you were not able to get a good night's sleep because of the traffic from the elevator. In your future stay please let us know that you would... More 

Bonnybridge bridge
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 25, 2014

I have never encountered such wonderful staff as I found at this hotel The reception staff were outstandingly helpful with everything making our stay a delight The hotel is spotless and quiet even I slept which is unusual .Breakfast was the usual Fairfield,but some how better .After leaving and driving to the next hotel we discovered we had left a... More 

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moscow pennsylvania
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 1, 2014

We stayed here overnight from 8/30/14 to 8/31/14 for our friends wedding. The room was nice and clean and had a big bathroom. The young woman who checked us in was very pleasant. The next morning we had breakfast which was good, scrambled eggs, sausage, bagels, and waffles and muffins. We didn't check out the pool or the gym as... More 

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Boston, MA
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed August 31, 2014

We stayed here for one night at the start of a 2 week road trip on our way from Boston to Niagara Falls. We arrived around 6pm and had no wait to check-in. The young woman who checked us in was very personable and any staff we encountered at the desk until we checked out were equally friendly. The building... More 

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18 reviews 18 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 30, 2014

Hotel is newer front staff very nice and friendly very clean and nice water pressure great air and heat great windows open-nice to get fresh air no smoking anywhere-great after 2 days in a smokey casino no in room safe-only down fall fridge and microwave pool area nice-pool is small -glass doors open to a little patio with chairs breakfast... More 

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Selbyville, Delaware
Top Contributor
50 reviews 50 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 29, 2014 via mobile

From check-in to check-out, this was an exceptionally positive experience! Trish at check-in was extraordinarily welcoming and friendly! The hotel is newly renovated and beautiful! Our room was clean, beautiful, and spacious. Wonderful....we wish we were staying longer and not just passing through.

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Additional Information about Fairfield Inn & Suites Verona

Address: 5280 Willow Place, Verona, NY 13478
Location: United States > New York > Verona
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Verona 2.5*
Number of rooms: 93
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Also Known As:
Fairfield Inn And Suites Verona
Fairfield Inn & Suites Verona Hotel Verona
Fairfield Inn Verona
Hotel Style:
#4 Family Hotel in Verona
#5 Business Hotel in Verona

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