Stayed at this hotel on April 12th for opening night at vernon downs. This was our third trip to this hotel. The room is always clean with fresh linen and towels. The staff is always friendly and the lounge and food is very nice and the food is good. The casino is connected tot he hotel so you do not... More

We stayed in this hotel whle visiting Hamilton College and it was very comfortable and came with a free continental breakfast. Our room was very spacious and included a sitting area with a sofa. The only reason I'm not giving it 5 stars was that it included no bathroom amenities such as shampoo, shoer gel or shower caps--only small bar... More

I have been going to Vernon for forty years. First was the harness track, then Turning Stone, and finally Vernon racino and hotel. We had always stayed at the Turning Stone, but on St. Patricks' day, they were full. We had comped rooms at Vernon Downs Hotel and decided to give it a try. The check in was fast and... More

Business brought me to the hotel otherwise I would have stayed at Turning Stone. When compared to numerous stays at Turning Stone I would rate this average at best. Everything just seemed sort of tired, staff was average, did not experience any standouts worth mentioning. The heating unit was hard to control, and the shower made a loud high-pitched whistle... More

We always make it point to stay at the Vernon Downs Hotel and Casino on our way to and from the Boston area. Yes, it is farther off I-90 than the big fancy Turning Stone, and any of it's satellite inns, but it is well worth the short drive to Vernon. It is a very nice hotel, has lower rates,... More

My husband and I have stayed here overnight several times. We live about 20 miles from Vernon, and like to take a couple of days every once in awhile to get away here. We have always had a consistently good experience. The hotel is located in a lovely rural area, very nice, well kept and modern, and the staff for... More

Getting bit by Bed Bugs is not a good experience! Woke up scratching and didnt know why until i turned on the light and found 3 bugs running for cover. I smashed them and went to shower but no hot water then i went to the front desk. They said they would take care of it. I left shortly after.... More

We had a fire in March of 2012 and we stayed at Vernon Downs for a couple of weeks we were treated like family there. The room was cleaned everyday and every thing was comfortable for us. We ate at Mr.G's and also the buffet. I recommend everyone to go there. The staff were really great they couldn't help us... More

We stayed on a Saturday night in January 2013. The hotel is located in a nice upstate [NY] area. The room was reasonably quiet, clean, comfortable, and affordable. We ate at Mr. G's restaruant where the food and service were respectable. The casino is clean and smoke-free. The casino has a new virtual roulette game since real roulette is not... More