We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Vernon Downs Hotel

2.5 of 5 4229 Stuhlman Rd., Vernon, NY 13476
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Vernon Downs Hotel
Professional photos View all
Browse nearby
Vernon Downs Hotel
Write a Review

108 reviews from our community

Traveler rating
    20
    31
    23
    18
    16
See reviews for
28
42
8
9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
  • All months
    (108)
  • Mar-May only
    (23)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (20)
All months
Pottersville, NY
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel in the past for a local Convention for the past 4 years. I think this will be the last time. The big problem was the heat was turned off, not turned down but off. As a result the room took about 1 hour to get reasonably warm. Wind blowing outside at night and the... More 

Was this review helpful? Yes
Rutland, Vermont
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 18, 2014

Had to hurry check in because the buffet was going to close in 15 minutes. But, my wife and I got there in time to eat. Good thing, it was the only place to eat - not a lot of places in the area. Room nice, etc. But......play that funky music. An "event" was going on next to the lobby... More 

Was this review helpful? Yes
Horseheads, New York
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed November 11, 2014

Just had a fantastic stay at this hotel. To tell you the truth the mixed reviews really surprise me. This is a newer addition to Vernon Downs and we loved our stay. The room was wonderful, had everything you need and more, coffee pot, fridge, microwave, flat screen tv, ironing board, hair dryer, and free wifi. Plus the finishes were... More 

Was this review helpful? Yes
Utica , NY
Top Contributor
76 reviews 76 reviews
30 hotel reviews
79 helpful votes 79 helpful votes
2 of 5 stars Reviewed October 30, 2014

there was hair on the toilet seat, the TOP of the toilet seat, obviously not cleaned and dust EVERYWHERE in room. Bathroom floor needs to be moppedBeautiful sunset coming into the room trackside ..yet the sun hit the glistening dust on every countertop and desk :( mens room in lobby behind fireplace is disgusting leaking toilet, urine soaked floors overwhelming... More 

Was this review helpful? Yes 1
Simon S, Manager at Vernon Downs Hotel, responded to this review

Dear Guest, I would like to apologize for any shortfalls with your room and have discussed this with the housekeeping manager. We have scheduled to have the lobby bathrooms remodeled to match the expansion bathrooms which will complete the lobby upgrade. Thank you for your comments as we take great pride in meeting our guest’s expectations utilizing your feedback. More 

Top Contributor
55 reviews 55 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 20, 2014

My fiancé and I stayed at Vernon Downs for a wedding that was in Utica. We were late arriving at 11pm and the hotel staff was very accommodating. We were in room 519 and we were very surprised at the size of the room. We had double bed room and there was ample space available for us. The beds were... More 

Was this review helpful? Yes
Simon S, Manager at Vernon Downs Hotel, responded to this review

Dear Guest, I would like to thank you for your comments regarding your prior visit. The hotel team works very hard to provide outstanding guest service and meet our guest’s expectations. I have discussed the shortfalls with my team and again looking forward to your next visit with us. More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed October 17, 2014

Pretty shabby place and not worth the money we spent. The location was really far from I90. (My mistake for not checking before booking.) We wanted to break our trip from Cape Cod to Toronto and thought this hotel almost halfway between, was like any decent casino hotel. Read about recent renos on the place but did not see any.... More 

Was this review helpful? Yes
Simon S, Manager at Vernon Downs Hotel, responded to this review

Dear Guest, Thank you for your comments regarding your prior visit. We are not a large property and only five miles off of I-90 if you use exit 33. Our breakfast buffet is very inexpensive and I apologize it didn’t meet your expectations. We are very proud of our property and work hard to make our guests feel welcome. Once... More 

Connecticut
Contributor
18 reviews 18 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 2, 2014

I happened upon a great rate for Vernon Downs when booking a stopover on our return from Niagara Falls. I didn't expect much for the price, and knew the hotel was on the older side. To say we were pleasantly surprised is an understatement. We were offered our choice of floors so chose the highest (7th) and even though it... More 

Was this review helpful? Yes
Simon S, Manager at Vernon Downs Hotel, responded to this review

Dear Guest, I want to say thank you and I’m so pleased that your most recent visit met all your expectations. We are very proud of our property and work extremely hard to provide outstanding service for all our guests. Once again I would like to say thank you and we look forward seeing you on your next visit. More 

SCHENECTADY
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 1, 2014

We stayed here after seeing a show at Turning Stone. The hotel was very comfortable and basic. It took care of a place to sleep. The casino is connected right next door. Parking is very close or you can pull up and drop your luggage.

Was this review helpful? Yes
Simon S, Manager at Vernon Downs Hotel, responded to this review

Dear Guest, Thank you for your comments regarding your prior stay with us. I’m glad you enjoyed your visit and we are looking forward to your return. More 

Nashua, New Hampshire
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 4, 2014

We had a room on the 7th floor trackside, and had a great view of the track, enjoyed watching the horses working out in the early AM. Room was spacious, and comfortable. Overall it is a nice hotel at the downs.........Skip the breakfast buffet though

Was this review helpful? Yes 1
Simon S, Manager at Vernon Downs Hotel, responded to this review

Dear Guest, Thank you for your comments regarding your most recent visit. I reviewed your comments with our Food and Beverage Manager regarding the breakfast buffet. I’m very pleased to know that your overall visit was a positive one and again thank you for your comments. More 

South Windsor
Contributor
17 reviews 17 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 15, 2014

I had an opportunity to spend a few days in upper state New York at the Vernon Downs Hotel/Casino. Before booking I saw the reviews were mixed, but the photos were appealing as was the historical significance for local racing so I booked a few nights. First impression was a fairly large Hotel, casino and race track on rather expansive... More 

Was this review helpful? Yes 5
Simon S, Manager at Vernon Downs Hotel, responded to this review

Dear Guest, Thank you for your comments regarding your recent visit with us. We are very proud of our property and its wonderful hearing from guests that enjoyed their visit. We look forward to your return visit with us in the future and again thank you from the team. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Vernon Downs Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Vernon Downs Hotel

Address: 4229 Stuhlman Rd., Vernon, NY 13476
Location: United States > New York > Vernon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Vernon Downs Hotel 2.5*
Number of rooms: 173
Reservation Options:
TripAdvisor is proud to partner with Priceline, Expedia, Travelocity, Hotels.com, Despegar.com and Tingo so you can book your Vernon Downs Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Vernon Downs
Downs Hotel Vernon

31 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (25)
Viewed
Bathroom (4)
Viewed
Room/suite (8)
Viewed
Hotel & grounds (9)
Viewed
View from room (1)
Viewed
Pool/beach area (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Hotel & grounds (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay