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Vernon Downs Hotel

4229 Stuhlman Rd., Vernon, NY 13476
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1 room 1 adult
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Vernon Downs Hotel
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141 Reviews from our TripAdvisor Community

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WALTON
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Just returned from a 3 day stay at Vernon Downs Hotel and casino. As usual the place has maintained its high standards. Room was spotless and food at Mr.G's restaurant and The Buffett were their usual well worth the value and delicious food.

Helpful?
Thank curmudge
Simon S, Manager at Vernon Downs Hotel, responded to this review

Dear Guest, Thank you for your comments and I'm pleased that we met your expectations during your visit. We do work hard to exceed guest service standards and look forward to your next visit with us. More 

Allentown, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 4, 2016

Family trip over the Christmas holidays to Central NY. 1.No sheets for put out couch-Called desk they said they had some but nobody to bring them up to the room-No problem 2. Couch is broken and the mattress falls to the floor-Tough sleeping on it 3. Stale odor in room-Checked filters on AC unit ,filthy filters is the problem 4.... More 

Helpful?
Thank Doug F
Simon S, Manager at Vernon Downs Hotel, responded to this review

Dear Guest, I would like to apologize for any inconvenience you experienced during your stay. I discussed the issue with our housekeeping staff and maintenance team regarding the room. I also reviewed your comments with our F&B manager. Once again I do apologize as we work hard to avoid any shortfalls with any of our guests staying with us and... More 

Travelers are raving about these Vernon hotels

Middleburgh, New York, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 3, 2016

Clean rooms good food,nice casino and top notch customer service The front desk people were pleasant and helpful.My room had a jaquzzi and king bed.You have to go outside to smoke,but the whole property smelled good to be smoke free.

Helpful?
Thank James K K
Simon S, Manager at Vernon Downs Hotel, responded to this review

Dear Guest, Thank you for your feedback and I'm pleased to read your stay was nice. We take great pride in keeping our service standards high. Looking forward to your next visit with us. More 

Tewksbury, Massachusetts, United States
Level Contributor
218 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed November 15, 2015

Great location for the Casino players though do not expect much from the Continental breakfast, as they served Doughnuts, Yogurts, and cereals. Not much of anything. HOTEL not elaborate just average. nothing special. Friendly Staff, Clean but simple rooms.

Helpful?
Thank Weevaluate
Simon S, Manager at Vernon Downs Hotel, responded to this review

Dear Guest, Thank you for your feedback regarding our hotel and I have reviewed your comments with the Food & Beverage department looking at our continental breakfast offerings. I pleased that you had a good time visiting us. More 

Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 1, 2015

Before moving away from central N.Y. years ago, this hotel was a favorite for romantic get-aways. I had to attend a near-by wedding and read many negative reviews. Calling it dirty, dated and noisy. Saddened, I agreed that this was possible, but since the block of rooms reserved by the couple was there, we took a deep breath and booked... More 

Helpful?
Thank Joanne R
Simon S, Manager at Vernon Downs Hotel, responded to this review

Dear Guest, I would like to apologize for the interaction you had with one of our front desk agents as we work hard to provide great service for all of our guests. I forwarded your comments to our F&B department and once again thank you for your feedback as this allows us to correct shortfalls in service. More 

Binghamton, New York
Level Contributor
4 reviews
5 of 5 stars Reviewed October 26, 2015

Vernon Downs has it all. A great Hotel with expansive and clean rooms. A swimming pool. An Exercise Room with ample equipment. The Hotel offers a continental breakfast included with the room rent on Monday through Friday. The Casino has a good selection of video slot machines and the Casino Bar is well stocked. The entertainment schedule is loaded with... More 

Helpful?
Thank loyger
Simon S, Manager at Vernon Downs Hotel, responded to this review

I'm very pleased that we met your expectations and looking forward to future visits with us and thank you very much for your response. More 

Williamstown
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 15, 2015

Registration is very strict on time. You are not allowed to check in early. That makes for long lines at 3pm. However, they do move very quickly. The rooms are becoming a bit dated and could use some new furniture. It is reasonably priced.

Helpful?
Thank Denise T
Simon S, Manager at Vernon Downs Hotel, responded to this review

Dear Guest, I would like to apologize for the check-in being strict but that is only during sold out nights. We do allow early check-in when we have rooms available and we are looking to updating our furniture as we move forward. More 

Canastota, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 12, 2015

It's a wonderful venue for a reception, but the hotel rooms are just average...clean, but nothing special...great if you just want to gamble and crash, but it's just slots, no tables of any kind...still, had our daughter's wedding reception there and the food was good, and the room looked amazing...all at a relatively reasonable cost.

Helpful?
Thank Grace Q
Simon S, Manager at Vernon Downs Hotel, responded to this review

Dear Guest, I would like to thank you for your response and I’m glad to hear you had a wonderful time. We are proud of our property as we continue to grow and look forward to your next visit with us. More 

Ballston Spa, New York
Level Contributor
28 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed October 5, 2015

I spent two nights at the Vernon Downs Hotel as a base for some activities in the surrounding areas. The stay was comfortable, even if the hotel was not as nice as it could have been. Vernon Downs hotel main draw is that it is attached to Vernon Downs racetrack and slots-only casino. It also appears to be a popular... More 

Helpful?
2 Thank atm91
Simon S, Manager at Vernon Downs Hotel, responded to this review

Dear Guest, I would like to thank you for your response as it allows us to work on any shortfalls guests may experience during their stay. We are very proud of what we offer as a small property but does provide our guests to have a variety of activities from gaming to racing. More 

Mid-Hudson Valley, NY
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 29, 2015

First time at Vernon Downs Hotel. We had been to the casino before. Spent the night at the hotel and also walked over to the harness track to play some horses. A very short walk, mostly enclosed. Also went to the pool. Pretty much had the place to ourselves. There is also a nice hot tub there. Very clean and... More 

Helpful?
Thank weathernut185
Simon S, Manager at Vernon Downs Hotel, responded to this review

I would like to thank you for your response and I'm pleased that you had a wonderful time during your stay. Please do request trackside rooms during racing season as it provides a nice view of the track. More 

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