We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 2 Vernon hotels

Vernon Downs Hotel

2.5 of 5 Hotel   |   4229 Stuhlman Rd., Vernon, NY 13476
Hotel amenities
Save Saved
You added Vernon Downs Hotel to your Saves list
Vernon Downs Hotel
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
52%
Ranked #2 of 2 hotels in Vernon
A recent review
3 of 5 stars Reviewed January 19, 2014
Terry W West Winfield
Write a Review

85 people have reviewed this hotel

Traveler rating
    14
    26
    19
    13
    13
See reviews for
22
35
6
6
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
West Winfield
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 19, 2014

A few family and friends went to the hotel for my birthday. The check in took longer than it should have but there were only 2 desk persons and a lot of check in activity going on. We all stayed in rooms with either two double beds or one king size, the rooms were nothing special, just pretty standard hotel... More

Was this review helpful? Yes
Simon S, Manager at Vernon Downs Hotel, responded to this review

Dear Guest, I would like to thank you for your comments which allow us to always look at ways to continue to improve. Yes we don’t consider ourselves a large casino but we are very proud of our property and the high level of customer service. I apologize for any delay during the check in process as we do work... More

Tully, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 31, 2013

The hotel staff was accommodating. Rooms were typical for price. Breakfast had many choices. Lobby was warm and inviting with a fireplace. Pool was ok but no where to change or leave cloths. Lots of chorine but we were the only ones in the pool.

Was this review helpful? Yes
Simon S, Manager at Vernon Downs Hotel, responded to this review

Dear Guest, I would like to thank you for your comments regarding your recent visit with us. We do work very hard toward exceeding our guest’s expectations so they have an outstanding visit. We do have large bathrooms near the pool entrance but it seems most prefer to change in the room prior to going down to the pool. This... More

Wellsville, NY
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 18, 2013

We stayed at the Vernon Downs Hotel for our 1 year anniversary. We stayed in the Honeymoon suite, expecting it to be much more than it was! We had called ahead to ask about the size of the Jacuzzi and were assured that it was plenty big enough for 2 people. We both barely fit in it and it took... More

Was this review helpful? Yes
Simon S, Manager at Vernon Downs Hotel, responded to this review

Dear Guest, I would like to apologize for any inconveniences you experienced during your stay with us. We do work very hard to avoid any issues that impact our guest’s during their stay. Once again I do apologize and thank you for your comments as this helps us improve on any shortfalls. More

Skaneateles, New York
Senior Reviewer
9 reviews 9 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 16, 2013

We stayed at Vernon Downs Hotel In early October. Check in was smooth considering there was some sort of gathering and there were a lot of people in the lobby.We had the VIP suite which was clean and quiet. We went to the casino until 10pm then returned and. ordered a room pizza. "excellent" Had a restfull night. We are... More

Was this review helpful? Yes
Simon S, Manager at Vernon Downs Hotel, responded to this review

Dear Guest, I would like to thank you for your comments regarding you recent stay with us. I’m very pleased to hear that you enjoyed the room and the service standards met your expectations. The hotel team works very hard to make everyone’s visit pleasant and enjoyable. More

Oneida, New York
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 27, 2013

Always do a great job at vernon downs. My wife and I have stayed their numerous times and they are consistently very good. The only thing I would say we have ever had a problem with is the water pressure and shower size. Curved shower rods and new high pressure shower heads would fix the only only flaw we have... More

Was this review helpful? Yes
Simon S, Manager at Vernon Downs Hotel, responded to this review

Dear Guest, I would like to thank you for your comments regarding you visit with us. We try to stay consistent with our service standards and I do apologize about the problem with the water pressure as we have been changing out the shower heads to improve on that. Once again thank you for your comments as this is how... More

WALTON
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 3, 2013

This is the Hotel that is attached to the casino and race track at Vernon Downs. Being a mature couple we appreciate the friendly atmosphere. Have a beautiful indoor pool, hot tub, exercise room, free wifi in room, Loads of tv channel etc...The rooms are quite spacious. We have stayed in one with a Kingsize and also others with 2... More

Was this review helpful? Yes
Simon S, Manager at Vernon Downs Hotel, responded to this review

Dear Guest, I would like to thank you for your comments regarding you visit with us. I’m extremely pleased when we meet or exceed our guest’s expectations. The hotel team works very hard always trying to make everyone’s visit the best experience ever and once again thank you so much for your comments. I’m looking forward to your next visit... More

Endicott, NY
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed September 2, 2013

Stayed at Vernon Downs Hotel on 9/1/13. I was very disappointed in it. It was my anniversary so I was hoping for a wonderful stay. We waited in a very long line to check in at 3:00. We stayed in the Jr Jacuzzi Suite. Our 1st impression was that it was very outdated. The carpet was old and stained &... More

Was this review helpful? Yes 3
Simon S, Manager at Vernon Downs Hotel, responded to this review

Dear Guest, I would like to apologize for any delay you experienced during check-in as the front desk team works hard to keep wait time down. The room you booked did have a personal Jacuzzi but we do have two personal Jacuzzis available. I do again apologize for what you experienced as we do work hard to improve in all... More

Contributor
15 reviews 15 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 11, 2013

We have stayed at Vernon downs in the past. This time I was concerned about the few bad reviews in trip advisor. I called the hotel and asked to speak to the manager about my concerns. He advised that there may have been a few mishaps due to the hotel being fully booked for many days. He said he resolved... More

Was this review helpful? Yes
Simon S, Manager at Vernon Downs Hotel, responded to this review

Dear Guest, I would like to thank you for your comments regarding your stay and was able to answer any concerns you had prior to your arrival. It makes us very happy to know we are meeting our guest’s expectations and they are having a great time staying with us. We are looking forward to your next visit with us. More

Binghamton, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 9, 2013

Nothing but rave reviews on our stay. From pulling up to the front of the hotel we were very impressed. The grounds were immaculate! Lobby very homey and staff great. Third floor outdoor deck was great, overlooked the track which was very nice . Planning on going back very soon.

Was this review helpful? Yes
Simon S, Manager at Vernon Downs Hotel, responded to this review

Dear Guest, I would like to thank you for your comments regarding your stay with us. I was extremely pleased that we met all your expectations and you had a wonderful visit with us. We work very hard to provide outstanding service from all of the departments. Once again thank you and we are looking forward to your next visit. More

Been to Vernon Downs Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Vernon Downs Hotel

Also Known As:
Hotel Vernon Downs
Downs Hotel Vernon
Address: 4229 Stuhlman Rd., Vernon, NY 13476
Location: United States > New York > Vernon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Vernon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Vernon Downs Hotel 2.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Tingo, Travelocity, TripOnline SA, Hotels.com, Venere, Agoda and Otel so you can book your Vernon Downs Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Vernon Downs Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.