The hotel was ok. They need to remove the old burned out light fixtures in the rooms they are real eye sores. You could smell smoke in our room even though it was non smoking it was coming in the bathroom air vents,, Hotels that allow smoking should contain it to one building only as it always comes in through... more

Came in late, long day. Had to pay 2 extra dollars to get a king room to have wifi. Staff was very nice. Got to room, unpacked, peeled back bedding. There was human semen on the blanket, plain as day. Hair under the pillow. The bedding had not been changed. Major hotel error. Staff was apologetic, offered another room. I... more

I arrived on March 20 and got exactly the room I requested. Non smoking with a king size bed and it was very clean. The person at the front desk was very agreable with a nice attitude. After arriving at my room, I requested a few additionnal pillows and they arrived in within minutes. As I was staying for a... more

We stayed two nights in the Utica, NY Redroof. We booked their "Business King" which was supposed to be their largest room with a refrigerator and microwave. The room itself was not very large, but acceptable. The bathroom was huge and appeared to be clean, except for the spider webs and spider in the corner. The staff was very friendly... more

Our main reason for staying at this hotel was Red Rood Inn's pet policy (one well behaved pet at no extra cost). This is a typical Red Roof Inn. The room was clean and it had a refrigerator and a microwave (we opted for the "all-inclusive" room). It also included free wi-fi access (which we didn't use). My only complaint... more

I stayed at this hotel overnight while driving to visit family for the holidays. Pros: - great value for the money you pay - clean room - recently updated bathroom Cons: - pipes making loud noise while people using showers in rooms around us more

On a recent trip to Maine my wife and I decided to stop at the Red Roof Inn located in Utica NY. The lobby was fairly small but had a friendly atmosphere. The girl at the front desk, Sammy, was very sweet to us and helped us pick out the best room for our stay. She suggested their King room... more

We were very pleasantly surprised. The check in was quick and friendly. The room was wonderful. Large work area and a separate sink from toilet/bath, which works well when 2 people are traveling. Bed was very comfortable and heat was silent! Small pizzeria right outside hotel with good food. Glad not to have had to get back in the car... more

We have very bad experience staying at hotels near Herkimer Diamong Mine. This time we decide to stay farther down the road. It proof to be the best choice, Red Roof Inn is best in price and quality about 12 miles from Ace of Diamond and Herkimer DIamond Mine. The room is small but very clean and comfortable. Furnitures and... more