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All 11 Utica hotels

Radisson Hotel-Utica Centre

3.5 of 5 Hotel   |   200 Genesee Street, Utica, NY 13501
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Ranked #6 of 11 Hotels in Utica
A recent review
4 of 5 stars reviewed yesterday
Tony S Lehi, United States
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173 reviews from our community

Traveler rating
    45
    64
    41
    14
    9
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65
21
17
44
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Lehi, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

On business in the Utica area... good set-up; professional and friendly staff. Hotel is older, though in good shape. Serving area and local restaurant provide solid fare at reasonable prices. I've stayed at this location several times before. One will definitely want to stay at this hotel in the winter as the covered parking is a benefit and the environmental... More

Review collected in partnership with Radisson Hotels

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Jersey City, New Jersey
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Nothing fancy- you will get a clean, simple room with basic amenities. No bellman, room service is dubious at best, but everyone is pleasant and room will be clean. Room service was horrible for the price and server didnt even bring basic condiments, etc (and there was a hair in my salad dressing) All in all, I would only stay... More

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Utica, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Did not care for the sleep number bed, felt more like sleeping on an air mattress, oh wait, I was. Room was clean, but dated. Room door dragged when opening and closing. Good channel selection and internet was fast.

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Was this review helpful? Yes 1
Farmington, Michigan, United States
Top Contributor
147 reviews 147 reviews
38 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 1 week ago

Bed has sleep comfort setting. Love that. Coffee in room was fast. Very good. Laundry service was outstanding. I had a class and requests relative to support were handled promptly and very good. Property is a bit dated. Restaurant is above average for hotel fare. Parking in deck at $7 per night. Good internet coverage in all areas. Good stay... More

Was this review helpful? Yes 1
Newport Beach, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Get your money's worth with a recently refurbished room, pleasant staff and free buffet breakfast served in a delightful dining room. Reception staff and cleaning staff always wanting to help to assure you a comfortable stay. I have stayed here at least six times and never been disappointed.

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Was this review helpful? Yes 1
Lithia, Florida, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago

I have to say that the lobby looks beautiful although it is kept at a very uncomfortable temperature (too cold). Once you get past the lobby though it is a totally different impression. I did see the sign where they were renovating the pool/spa, which would have been nice to know when we made our reservations or when we called... More

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CarlsonRezidor, Online Customer Support at Radisson Hotel-Utica Centre, responded to this review

We sincerely apologize for the problems you encountered during your experience with us. We try to take measures to ensure our guests are unaffected by the renovations, and we regret to hear that we were not successful in doing so. We are currently taking the steps necessary to improve the quality of our facility, improve the attentiveness of our staff,... More

Flagstaff, Arizona
1 review
2 of 5 stars Reviewed 2 weeks ago

We scheduled our family reunion upwards of 14 months in advance. A week prior to the reunion (Jul 31, '14 - Aug 3, '14), we were informed that the pool was closed for renovation. After negotiations, we were given a reduced room rate. The family children don't care about a reduced room rate, they want a place to swim during... More

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CarlsonRezidor, Specialist, Online Customer Support at Radisson Hotel-Utica Centre, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. More

Avon, Ohio
Top Contributor
94 reviews 94 reviews
35 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stopped here after a few delays on the Thruway (accident and construction). Had planned to go to Albany but it was dark and starting to get foggy. The chain hotels just off the Thruway were full and one mentioned this place. The desk person was wonderful and did inform us the pool area was closed. She also recommended a excellent... More

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Andalusia, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

This hotel has a few issues. Currently, the pool has been closed for several months. There was NO announcement or notice to anyone staying there that this was going to happen. Bar has a limited menu, not sure who they are catering to. Their "Sleep Number" beds are a consistent problem. I stay here, not by my own choice, at... More

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Utica, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed for my sister's wedding and everything from the event planner to the turn down service was flawless. The food was also to die for! They really made the reception room and cocktail room look gorgeous and every detail was planned out perfectly. The rooms were newly renovated and modern, and the breakfast buffet the next morning for brunch was... More

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Additional Information about Radisson Hotel-Utica Centre

Address: 200 Genesee Street, Utica, NY 13501
Phone Number:
Location: United States > New York > Utica
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Radisson Hotel-Utica Centre 3.5*
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Also Known As:
Radisson Hotel-Utica Centre Hotel Utica
Radisson Utica
Utica Radisson

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