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All 12 Utica hotels

Radisson Hotel-Utica Centre

3.5 of 5 Hotel   |   200 Genesee Street, Utica, NY 13501
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69%
Ranked #6 of 12 hotels in Utica
Certificate of Excellence 2013
A recent review
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138 people have reviewed this hotel

Traveler rating
    38
    56
    28
    10
    6
See reviews for
48
18
13
35
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Yonkers, New York
2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

I arrived very late visiting family in Ilion. When I checked in I didn't understand that the woman at the front desk asked me for my credit card information when I gave all that info prior. I found that to be an inconvenience because I had my family with me and we were so sleepy especially my pregnant wife. In... More

Was this review helpful? Yes
Dwayne S, General Manager at Radisson Hotel-Utica Centre, responded to this review

Good Morning, I would like to thank you for taking the time to review your stay with us. I do apologize for the concerns that you have regarding your stay and I would love the opportunity to speak with you further at your convenience. I hope that upon your next trip to the area, we would be given the opportunity... More

1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

We booked a room with a king sized bed. It was confirmed on Expedia. When we went to the room, it was very small and had two beds. They were the most uncomfortable mattresses we've ever slept on. The sleep number gadget was a joke. The room overlooked the dumpster. We had to pay extra for parking. Very bad experience.... More

Was this review helpful? Yes
Assaad H, Front Office Manager at Radisson Hotel-Utica Centre, responded to this review

Dear Guest, I appreciate you taking the time to fill out this survey regarding your recent stay with us, despite the issues you described. We always strive to be the best property we can be and any feedback is appreciated. I hope that you would give us another chance in the future, to show what a wonderful service we can... More

Rochester, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

This would have been a three-four star review, if not for our terrible experience with a staff member just prior to checking out. Our friends and I came here for a weekend getaway that was in between where we both live. Pros: -Cost: fairly cheap room for a decent king-sized bed and space -Indoor pool -Room service -In-hotel restaurant and... More

Was this review helpful? Yes
Assaad H, Front Office Manager at Radisson Hotel-Utica Centre, responded to this review

I would like to personally apologize for the inconvenience and trouble caused during your stay at our property. This is very uncharacteristic of our staff and I will see to it that all staff involved understand how our guest walked away feeling about their stay. I am available to speak personally over the phone at your convenience to discuss the... More

Albany
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 11, 2014

Nice hotel- stayed here for a squirt hockey tournament and the staff couldn't have been more accomodating. The hotel has a great pool and a nice restaurant/bar set up which was great since there really isn't much to do in Utica in February.

Was this review helpful? Yes
Providence, Rhode Island
2 reviews
5 of 5 stars Reviewed January 19, 2014

I stayed here for the weekend to visit family. Utica is not the nicest city in the world ... actually Utica is a depressing, desolate, ghost town - but the Radisson was great. Comfortable bed, great environment, good breakfast buffet & bar. Saturday night, we ordered breakfast to be delivered to our room for Sunday morning. We didn't realize they... More

Was this review helpful? Yes
Victoria P, General Manager at Radisson Hotel-Utica Centre, responded to this review

I truly appreciate your kind words regarding your recent stay at the Radisson Hotel Utica Centre. I will be sure to share your comments with my staff and we look forward to seeing you again upon your next visit. More

Adirondacks
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 13, 2014

The games space in the pool area became our group's center. We hooted and hollered over ping pong and other games while swimmers swam in the pool located down a few steps and affording them some privacy. The covered parking and walkway between hotel and garage kept the north country elements at bay. My bag rolled from car trunk to... More

Was this review helpful? Yes
Victoria P, General Manager at Radisson Hotel-Utica Centre, responded to this review

Thank you so much for your recent review regarding your stay with us! It is wonderful to hear that you and your family enjoyed your time. I will be sure to share your comments with my staff! Thank you again and we hope to see you again! More

Senior Contributor
36 reviews 36 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 26, 2013

Stayed for two night earlier in the month. Was very pleased with all aspects. ..though I was shocked when the hotel bar....In downtown area....closed at 10pm. I learned later that the bar manager wasn't supposed to do that. The next night was better. There is a great breakfast buffet in the morning, and dinner s are good too. Prices in... More

Was this review helpful? Yes
Kathryn A, Front Office Manager at Radisson Hotel-Utica Centre, responded to this review

Thank you for your recent review! We appreciate the feedback and hope to see you again, should your travels bring you back to the area! Happy Holidays! More

upstate New york
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 8, 2013

I know Utica isn't exactly the happening place these days but my good friends and I meet there because it's the middle point for all of us to drive. We haven't stayed at the Radisson before and I just got home today and feel the need to give it a great review. First of all, from the person at front... More

Was this review helpful? Yes
Kathryn A, General Manager at Radisson Hotel-Utica Centre, responded to this review

Thank you so much for your review! I am happy to see that you enjoyed your stay with us! Have a Happy Holiday and Happy New Year! More

Cambridge, New York
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 26, 2013

Great place for anything in the Utica area, and right down the street from the Stanley theater. From Randy at the front desk to Doug at the bar, and Kat the front office manager, all made for a great stay.Great food for a hotel restaurant. Will definitely be back.

Was this review helpful? Yes
Kathryn A, General Manager at Radisson Hotel-Utica Centre, responded to this review

Thank you so much for taking the time to give us this review! We appreciate your business and hope that we see you again in the future! Happy Holidays and Happy New Year! More

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Additional Information about Radisson Hotel-Utica Centre

Also Known As:
Radisson Hotel-Utica Centre Hotel Utica
Radisson Hotel-Utica Centre Hotel
Radisson Hotel Utica Centre
Radisson Utica
Utica Radisson
Address: 200 Genesee Street, Utica, NY 13501
Phone Number:
Location: United States > New York > Utica
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 12 hotels in Utica
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Radisson Hotel-Utica Centre 3.5*
Reservation Options:
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