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All 12 Utica hotels

Radisson Hotel-Utica Centre

3.5 of 5 Hotel   |   200 Genesee Street, Utica, NY 13501
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Ranked #6 of 12 hotels in Utica
A recent review
3 of 5 stars reviewed 3 days ago
John R Andalusia, United States
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165 people have reviewed this hotel

Traveler rating
    44
    62
    38
    12
    9
See reviews for
63
19
16
41
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Andalusia, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

This hotel has a few issues. Currently, the pool has been closed for several months. There was NO announcement or notice to anyone staying there that this was going to happen. Bar has a limited menu, not sure who they are catering to. Their "Sleep Number" beds are a consistent problem. I stay here, not by my own choice, at... More

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Utica, United States
1 review
5 of 5 stars Reviewed 1 week ago

Stayed for my sister's wedding and everything from the event planner to the turn down service was flawless. The food was also to die for! They really made the reception room and cocktail room look gorgeous and every detail was planned out perfectly. The rooms were newly renovated and modern, and the breakfast buffet the next morning for brunch was... More

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Northampton, Massachusetts
Contributor
16 reviews 16 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Friendly staff but I got the worst hotel room ever. WHATEVER YOU DO ** DO NOT ** get rooms on the second floor. There are a series of them that open to the buffet/breakfast area. Seriously, who designed this??? Starting at 6:30 am there is horrible music playing and people talking. And your view is this area!!! LOUD, miserable, ugly.... More

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CarlsonRezidor, Online Customer Support at Radisson Hotel-Utica Centre, responded to this review

Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize for the placement of your room so close to the breakfast area. Your feedback helps us prevent situations such as this in the future. More

Baldwin, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for 2 nights. The overall appearance is nice and clean upon entering the lobby. I liked that you couldn't go in the elevator without a room key, made me feel safer. The king bed room was nice and spacious. The showers could use a good scrubbing as there was mold in the tiles. Other then that the room/bathroom... More

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Copenhagen, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel was very comfortable to stay at. Check in and out was a breeze. Beds/sheets/towels where in excellent condition, very soft :) Carpeting was in excellent condition. Visited the lounge which was very nice. Did not have to worry about anything during our stay.

Review collected in partnership with Radisson Hotels

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NYC, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Decor and bathrooms tired. Breakfast marginal at best. breakfast should be free as it is adequate at best. Our travel companions had dinner there and said was very good. Room very clean. Staff very friendly and helpful.

Review collected in partnership with Radisson Hotels

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1 review
5 of 5 stars Reviewed 3 weeks ago

I want to thank Nicole Trificana and staff for the wonderful job they did as the headquarters hotel for the Kings & Their Cousins 2014 Family Reunion. The service and accommodations were above and beyond the norm. We felt like we owned the hotel for the weekend. Larry Goodman The Kings & Their Cousins 2014 Family Reunion Planning Committee.

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New York, NY
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The Radisson in Utica is centrally located, clean, safe, and reasonably priced. Nice restaurant, lovely pool, pleasant and helpful staff. I am in Utica frequently for personal reasons, and this is my go-to hotel because of its convenience and comfort. Highly recommend.

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel before a court hearing at the federal courthouse in Utica. I cannot remember the last time I stayed at a hotel this bad. I checked in fine, went up to my room. Outside the door to my room was a tray from someone's room service. Given where my room was located and the tray was... More

Was this review helpful? Yes 2
CarlsonRezidor, Online Customer Support at Radisson Hotel-Utica Centre, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. To discuss your stay further, please contact the hotel directly, and ask for Dwayne Spitzer, General Manager. More

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is nice with a great downtown location. But we had to call for maid service two out of three nights. Sleep number beds are great. But the control for one of our beds wasn't working. The pool was closed for repair and we weren't notified ahead of time. Big disappointment for the kids! The bar is good with... More

Was this review helpful? Yes 1
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Additional Information about Radisson Hotel-Utica Centre

Address: 200 Genesee Street, Utica, NY 13501
Phone Number:
Location: United States > New York > Utica
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Radisson Hotel-Utica Centre 3.5*
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Also Known As:
Radisson Hotel-Utica Centre Hotel Utica
Radisson Utica
Utica Radisson

17 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
158

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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