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Radisson Hotel-Utica Centre

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200 Genesee Street, Utica, NY 13501
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Radisson Hotel-Utica Centre
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302 Reviews from our TripAdvisor Community

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Traveler rating
    82
    100
    72
    34
    14
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104
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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  • All months
    (302)
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    (75)
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Greenwood, Missouri
Level Contributor
2 reviews
2 of 5 stars Reviewed 1 week ago

Glad I was only here for 2 nights. Room was extremely humid/muggy. It was the summer, but a considerable amount higher in my room than outside. I felt like I was back in Florida. Elevators were slow and no ventilation. Take the stairs if you're claustrophobic. Food was poor. I had the salmon, no flavor, dry and overcooked. Even breakfast... More 

Was this review helpful? Yes
Brad C, Front Office Manager at Radisson Hotel-Utica Centre, responded to this review

Dear valued guest, Thank you for taking the time to submit your opinions regarding your stay at our hotel; we do appreciate all feedback. While it is disappointing to learn that your stay was not a pleasant one and that the amenities and services were not on par with other comparable hotels, your review helps us to know in which... More 

Travelers are raving about these Utica hotels

Connecticut
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

If you have to go to Utica, this is the best place to stay. It's not world class but the service is great, the beds are comfortable, the rooms are big, the breakfast is good and the hotel is nice and clean.

Was this review helpful? Yes
Amanda S, Manager at Radisson Hotel-Utica Centre, responded to this review

Dear Oneworld36, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your breakfast with us. We look forward to your next stay. Best Regards, Amanda Stanek Revenue Manager More 

Buffalo, NY
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I spent one night here on our way to Boston. We were given a room with two double beds because the hotel was reportedly full, but if so the patrons were in hiding! On the plus side: friendly staff and servers in restaurants, comfortable beds (but "sleep number" controls were broken), TV worked well, wi-fi OK, clean,... More 

Was this review helpful? Yes
Amanda S, Manager at Radisson Hotel-Utica Centre, responded to this review

Dear Cachry, We appreciate your feedback regarding our Garden Grille Restaurant. We regret to hear your dining experience did not meet your expectations. We have passed on your comments and concerns to our Food and Beverage department so they may address this situation with the team and ensure that we deliver outstanding service in the future. Warm Regards, Amanda Stanek... More 

auburn, ny, United States
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location. Friendly staff who are personable and accommodating. Very informative and answered any questions. Nothing makes a stay more satisfying than polite helpful staff. We will stay again when we arr in the area.

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Amanda S, Manager at Radisson Hotel-Utica Centre, responded to this review

JefferyM, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that our team members were both friendly and helpful. We look forward to your next stay with us. Amanda Stanek Revenue Manager More 

Kalamazoo, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stopped, without a reservation, in route from Maine to Michigan. Got a great price and a huge room. It was clean and really comfortable. They brought a roll away bed up at no cost. Easy parking, nice bar restaurant, and a friendly staff. I would stay again and recommend. Plus there's a Dunkin Donuts on you way back to... More 

Was this review helpful? Yes
Brad C, Front Office Manager at Radisson Hotel-Utica Centre, responded to this review

Dear Valued Guest, Thank you very much for taking the time to review our hotel. We are so pleased that your stay was an enjoyable one. If your travels should bring you back to our area again, we would love to have you again. Again, on behalf of all of here at the Radisson Hotel, thank you very much. More 

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