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All 12 Utica hotels

Radisson Hotel-Utica Centre

3.5 of 5 Hotel   |   200 Genesee Street, Utica, NY 13501
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68%
Ranked #6 of 12 hotels in Utica
A recent review
5 of 5 stars reviewed yesterday
Joe H Saint Augustine, Florida
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  • Reviews (150)
  • Photos (17)
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150 people have reviewed this hotel

Traveler rating
    40
    61
    31
    10
    8
See reviews for
54
18
14
38
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
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English first
Saint Augustine, Florida
Senior Contributor
48 reviews 48 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

Located in "downtown" the Radisson is a well maintained and comfortable hotel. The restaurants offer outstanding food and room services. Make sure you have the complimentary breakfast as it is outstanding.

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Cheektowaga, New York
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at this hotel for 2 days for business because of it's location. It is located in downtown Utica. Easy walking to shops, dining and the local theater. They have renovated the lobby and bar areas, but not the rooms. As others have stated the sleep beds did not work and the carpets and funiture were extremely worn and dirty.... More

Was this review helpful? Yes
Dwayne S, General Manager at Radisson Hotel-Utica Centre, responded to this review

Thank you for taking the time to review our property. I appreciate your feedback and will use it to fine tune our operations and hope that upon your return visit we can exceed your expectations. Thank you again More

Danville Ca
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel in Utica. Sleep beds in rooms. Our 2double beds did not work but we did not care as we were there just 1 night. Parking is $7 in a garage that is only attended to a little bit. Room was clean. In a dicey part of town.

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Dwayne S, General Manager at Radisson Hotel-Utica Centre, responded to this review

Thank you for taking the time to review us about your recent stay! I appreciate your feedback and will share your comments with my team. Hopefully you will stay with us again, should your travels bring you back to the area! More

Senior Contributor
27 reviews 27 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 3 weeks ago

7 am in the morning workers on roof right below us yelling screaming hammering. Why would you put someone in a room knowing that was going on. Hotel not sold out pissed off. Wife still trying to sleep as I am typing this. Let see what happens at the front desk.

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CarlsonRezidor, Online Customer Support at Radisson Hotel-Utica Centre, responded to this review

Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize. Your feedback helps us prevent situations such as this in the future. More

Tarrytown, New York
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed June 2, 2014

The staff was great. The bar was very nice. It has a good local beer selection on tap. The bartender (Doug?) was really good. As for the rooms. They need an upgrade. The furniture was a bit beat up. The cabinet door to the fridge (which worked quite well) came off in my hands when I opened it. The sleep... More

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Dwayne S, General Manager at Radisson Hotel-Utica Centre, responded to this review

Thank you so much for taking the time to review our property. We appreciate any and all feedback! I will be sure to share your comments to our bartender Doug! Thank you again and we hope to see you again soon! More

Walworth, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 30, 2014

We stayed here and had a nice stay. The room was updated and clean. The beds were adjustable which is very nice as my wife and I have varying preferences of firmness. We ate in the restaurant and enjoyed the Prime/Seafood buffet. Has a nice pool and a good workout facility. No complaints, we would stay here again for sure.... More

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Dwayne S, General Manager at Radisson Hotel-Utica Centre, responded to this review

Thank you so much for your wonderful review of our property! We are pleased that you enjoyed your stay and would love to meet you the next time you are in town! Have a wonderful weekend! More

Miller Place, New York
Senior Contributor
49 reviews 49 reviews
22 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed May 27, 2014

Our family of four stayed in a two bedroom room - a little small, but the amenities, cleanliness and attention paid by the maid more than made up for the room size. Refrigerator in the room and solid walls so nice and quiet. Nice pool with ping pong table, PHENOMENALLY well-equipped and large hotel gym (four treadmills, bike and two... More

Was this review helpful? Yes
Dwayne S, General Manager at Radisson Hotel-Utica Centre, responded to this review

We are so pleased you enjoyed your stay with us! I will be sure to share your review with our staff, it will certainly make them happy to see they are doing a wonderful job! Take care and hopefully we will see you in the future! More

Poughkeepsie, New York
1 review
3 of 5 stars Reviewed May 20, 2014 via mobile

The staff was very courteous. But for a smoke free facility every time we walked out of our room all you could smell was cigarette smoke. You had to avoid buckets all over the main entrance and the pool area due to a leaky roof. Hotel definitely needs an upgrade. There was also a charge on my account that I... More

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Dwayne S, Front Office Manager at Radisson Hotel-Utica Centre, responded to this review

Thank you for your stay at our property! We appreciate the time you took to fill out the survey on Trip Advisor. I understand your feelings regarding the leaky roof, we are currently under construction to alleviate that problem. The extra charge I believe was the parking fee, I would be happy to remove that since you were not notified... More

Potsdam, New York
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 11, 2014

This hotel is a convenient short walk from the fabulous Stanley Theater in downtown Utica. It is so easy to park in the garage and walk to events. The hotel itself is classy and comfortable. We heard no noise from any of our neighbors. The housekeeping staff was friendly and helpful. We didn't have time to try the pool, and... More

Was this review helpful? Yes
Dwayne S, General Manager at Radisson Hotel-Utica Centre, responded to this review

Thank you so much for staying with us! I am so happy to hear that you enjoyed your stay and the area! We hope to see you again in the future! More

Potsdam, New York
1 review
1 of 5 stars Reviewed May 5, 2014

The TV sound from the adjoining room seem to be in our room's head board. Visited the front desk and they said they would address the issue. The TV was turned down but the guests continue to exceed normal room conversation and the room consisted of young children, parents and teenagers until early in the morning. We had to sign... More

Was this review helpful? Yes
Dwayne S, General Manager at Radisson Hotel-Utica Centre, responded to this review

I am so sorry to hear about your poor experience at our hotel. We are constantly working to improve and make sure our guests have a positive and memorable experience. Your concerns will be shared with my staff to ensure simliar issues do not occur in the future. We appreciate your feedback and hope in the future you would give... More

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Additional Information about Radisson Hotel-Utica Centre

Address: 200 Genesee Street, Utica, NY 13501
Phone Number:
Location: United States > New York > Utica
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Radisson Hotel-Utica Centre 3.5*
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Also Known As:
Radisson Hotel-Utica Centre Hotel Utica
Radisson Utica
Utica Radisson

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
158

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