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Radisson Hotel-Utica Centre

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200 Genesee Street, Utica, NY 13501
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Radisson Hotel-Utica Centre
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339 Reviews from our TripAdvisor Community

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New York City, New York
Level Contributor
15 reviews
2 of 5 stars Reviewed 5 days ago NEW

Everything was good until next morning we wake up to our surprise that we had to pay for breakfast while other guest got free breakfast! The reason? They told me that the room was booked via Priceline so it was discounted so I had to pay for breakfast!!! Also, they have car parking garage. Walk way is covered but no... More 

Helpful?
Thank MKG1222
Amanda S, Manager at Radisson Hotel-Utica Centre, responded to this review

MKG1222, We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. Please know that there are many rates that the hotel offers that do not include breakfast. I apologize for any inconvenience that this cause during your stay, and I appreciate you letting us know. Please feel free to reach... More 

Rome, New York
1 review
1 of 5 stars Reviewed January 2, 2016

People in the room next to us talked all night, that's fine but even though they were talking I'm normal voices we could hear very word they said as though they were actually in our room. To be disturbed all night because the people next to you were talking is amazing. Basically there Is no acoustic separation between rooms.

Review collected in partnership with Radisson Hotels

Helpful?
Thank 941terryn
CarlsonRezidor, Online Customer Support at Radisson Hotel-Utica Centre, responded to this review

Thank you for taking the time to write your review. We apologize for the problems you experienced during your stay. We can understand how important a quiet environment is to getting a good night's sleep. We greatly appreciate your feedback, and your comments will be used to help us make improvements to the hotel in the future. More 

Travelers are raving about these Utica hotels

Central New York, United States
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed December 20, 2015

We stayed one night just before Christmas. Clean double room. Nice hotel bar and friendly staff at every turn. Definitely recommend this hotel in Utica, NY. We stay here each year in December and are never disappointed.

Helpful?
Thank Laurie M
Oriskany, New York
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 11, 2015

Hotel was conveniently situated in downtown. In easy walking distance to restaurants and bars. Check in was easy and parking was onsite but extra. The rooms were very nice but the hallways were a little messy. Need a quick update but overall a very nice hotel.

Helpful?
Thank cburtch
Sackets Harbor, New York
1 review
5 of 5 stars Reviewed December 5, 2015

Took a bus tour that picks up at hotel so chose to book room there, also, price was right. We decided to stay the night before due to early morning departure and living an hour and half away. Glad we made that choice so we could experience such a nice hotel.

Review collected in partnership with Radisson Hotels

Helpful?
Thank 97sharic
Amanda S, Manager at Radisson Hotel-Utica Centre, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We hope that you also had a great bus trip. We look forward to your next stay. Best Regards, Amanda Stanek Revenue Manager More 

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