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All 11 Utica hotels

Radisson Hotel-Utica Centre

3.5 of 5 Hotel   |   200 Genesee Street, Utica, NY 13501
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Ranked #4 of 11 Hotels in Utica
A recent review
4 of 5 stars reviewed 1 week ago
Jan T constableville, United States
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201 reviews from our community

Traveler rating
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    46
    17
    9
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70
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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constableville, United States
1 review
4 of 5 stars Reviewed 1 week ago

the hotel is great, the staff is great and would stay again, they just have to get the pool completed, what more do you want me to say, I cant think of any more that would use 200 characters. cant you make this shorter

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Dwayne S, Front Office Manager at Radisson Hotel-Utica Centre, responded to this review

Hello, we are pleased to see that you enjoyed your stay with us and we hope to see you again soon. Some exciting news our pool will be operational in December and we hope to see you again real soon. Thank you for your comments! More

2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed there for one week for the NJCAA National Soccer Tournament. The staff was excellent. The front desk, the lounge, the restaurant and the maid service were all first class. Ther rooms and beds are very comfortable. The hotel is walking distance to several local hotspots. Also, just a mile or two down the road we we found the... More

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Dwayne S, Front Office Manager at Radisson Hotel-Utica Centre, responded to this review

Thank you for your taking the time to review your experience. We are delighted to see that you enjoyed your stay. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! More

New York, United States
1 review
3 of 5 stars Reviewed 1 week ago

Overall it is an ok place to stay. Its in a decent location and has good amenities. However there was a stench on the floor I was staying that was there for the entire 3 nights I stayed there. It is an old place that could use some updating.

Review collected in partnership with Radisson Hotels

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Dwayne S, Front Office Manager at Radisson Hotel-Utica Centre, responded to this review

Hello Gary, I would like to thank you for taking the time in reviewing our property. I would like to apologize on behalf of our staff for the inconvenience of the stench on your floor. I have notified our Executive Housekeeper and I can assure you we are doing all we can to correct the issue. If you would like... More

Pittsburgh, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The staff was great as usual. But I get in late and leave early and I don't want decaf coffee to get going In the morning. There is not enough bottled water in the rooms to make coffee and I won't use tap water.The sleep number beds when they do work aren't much to sleep on. The bed was fully... More

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Dwayne S, Front Office Manager at Radisson Hotel-Utica Centre, responded to this review

Thank you for taking the time to review us and I would like to thank you for your kind words about our staff. I am happy to see they delivered excellent customer service. I would also like apologize for the inconveniences you had while staying with us and I can assure you that I have shown your comments to our... More

Victor, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Hotel was very convient for our girls weekend. We were walking distance to restaurants and bars. We were disappointed that the pool & hot tub was not usable. They were under construction. The room and bathroom were clean. We had some trouble working the sleep number remotes to the beds. I recommend not having a room near the elevators. People... More

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Dwayne S, Front Office Manager at Radisson Hotel-Utica Centre, responded to this review

Thank you for taking the time to review our hotel. We are pleased to see that you enjoyed to time here. I would like to inform you that our pool will be operational in December. We hope to see you again! Thank you for your time Jeff N. More

Boston, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel stay was booked for me by the organization I was meeting with during my stay. The hotel was clean, comfortable, quiet and the staff were friendly and helpful. The free parking at the adjacent garage was a nice bonus and the hotel was conveniently located downtown, with a few restaurants nearby.

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Dwayne S, Front Office Manager at Radisson Hotel-Utica Centre, responded to this review

Matthew, Thank you for taking the time to review us, we appreciate your feedback on our staff and facilities. We hope to see you again soon. Thank you for your time Jeff N. More

fairfax, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Clean, friendly, updated facility. The towels were big and fluffy. The beds were very comfortable. The front desk was very friendly and accommodating. I was not find of having to pay for parking but I could have parked on the street.

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Dwayne S, Front Office Manager at Radisson Hotel-Utica Centre, responded to this review

Debra, Thank you for taking the time to review our hotel. I do appreciate the feedback. We hope to see you again real soon. Thank you for your time, Jeff More

Michigan
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was surprised at the low quality of this hotel. The "sleep number" bed remote control was broken so I couldn't see what number I set it on. The pool was under construction. There is a breakfast buffet that is not advertised at all. I happened to find it on my last day there. The food in the main restaurant/bar... More

Was this review helpful? Yes
Dwayne S, Front Office Manager at Radisson Hotel-Utica Centre, responded to this review

Thank you for taking the time to review our hotel, we really appreciate your comments and feedback. I would like to apologize for the service that was provided to you while staying with us. I will be sure to inform all departments on your comments and we hope you give us another chance. Thank you for your time More

Latham, New York
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at the Radisson Hotel for one night on a business trip. I called before I left and asked specifically for a quiet room in the back of the building. My room was not quiet. I heard trucks, and motorcycles throughout the night. In addition, the room really needed to be updated.I asked at the front desk about breakfast,... More

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Top Contributor
55 reviews 55 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Have stayed here before...will stay here again. Always nice place. Staff friendly and accommodating, rooms great, bar/lounge always a nice time with very friendly staff. Very convenient for downtown, especially if you're here on business. Located just across street from State Office Building.

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Additional Information about Radisson Hotel-Utica Centre

Address: 200 Genesee Street, Utica, NY 13501
Phone Number:
Location: United States > New York > Utica
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Radisson Hotel-Utica Centre 3.5*
Number of rooms: 158
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Also Known As:
Radisson Hotel-Utica Centre Hotel Utica
Radisson Utica
Utica Radisson

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