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Hampton Inn Utica

2.5 of 5 172-180 N Genessee St, Utica, NY 13501
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Certificate of Excellence 2014
Hampton Inn Utica
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Hampton Inn Utica
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372 reviews from our community

Traveler rating
    247
    84
    24
    11
    6
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145
75
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102
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Metropolis, Illinois
Top Contributor
84 reviews 84 reviews
62 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed yesterday NEW

Nice property, clean rooms. Spacious accommodations. The staff is very pleasant and exceptionally professional. This property is quite typical of the other Hampton Inns but an sceptic all value for the price. Good location as well. A Deontae return to location when I am in town on business.

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Benbrook, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Would stay again. Great staff very helpful with where to eat dinner. Rooms were very clean. Hotel was easy to get to from the highway. great breakfast with lots to eat. Arrived and they had food out in the evening and desserts out also later. Made it nice for arriving after a long drive.

Review collected in partnership with Hampton

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Corning, New York
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I checked in around 6 and the evening reception was out. Soup, salad and dessert so I didn't have to go out to get something to eat. My room was a king room with a whirlpool tub. The mattress was an actual king size mattress and quite comfortable. The whirlpool tub was so relaxing, but very difficult to get in... More

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Albany, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff were friendly. Hotel was located close to downtown and nearby many good restaurants. The hotel was modern, well maintained and the rooms were very comfortable and quiet. The breakfast and snacks were delicious.

Review collected in partnership with Hampton

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Hopkinton, United States
1 review
5 of 5 stars Reviewed 1 week ago

Excellent value and very clean! Easy on/off Rt. 90. Staff is very friendly and helpful. Snack bags filled with treats and bottled water upon arrival. Good complimentary breakfast buffet. Don't hesitate to stay here, you'll be satisfied.

Review collected in partnership with Hampton

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1 review
4 of 5 stars Reviewed 1 week ago

Very clean sheets and quilt and bathroom. Friendly. Really good breakfast. Would stay there again. We did find it a little strange though that when we arrived there was no one at the reception desk-just a sign that said someone would be back soon.

Review collected in partnership with Hampton

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NH
Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice stay, room was great, and all hotels were booked due to parents and alumni weekend at Hamilton. Bed was comfy, room sparkling, and about a 25 minute ride to our destination daily. Wish there wasn't so much construction and re-routing, but if that's the worst thing encountered, it's still all good!

Review collected in partnership with Hampton

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Mirfield, West Yorkshire
Top Contributor
160 reviews 160 reviews
122 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The first night of our 2014 road trip after a flight from the UK and a journey from Boston. We had no problem with any aspect of our stay as is usual with Hampton brand. Super helpful desk staff, good clean rooms and comfortable clean beds. They were refurbishing on our floor but that caused us no problem at all.... More

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Domenica D, General Manager at Hampton Inn Utica, responded to this review

Dear yettonbatty, Thank you for choosing the Hampton Inn Utica to be your home away from home. We strive to provide excellent service to all of our guests and it is great to hear that we were able to meet your expectations while you were passing through New York. Your feedback is what gives us the motivation, and knowledge, to... More

ma
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I usually stay in Hampton Inns I really thought the price was extremely high for what ii is Wifi was terrible, lobby was not clean, breakfast area was a mess, The room was average, I would not recommend this Hampton Inn

Was this review helpful? Yes 1
Domenica D, General Manager at Hampton Inn Utica, responded to this review

Dear Rusty1Ma, Thank you for taking the time to review our property on TripAdvisor! I sincerely apologize that your stay had not met your standards and appreciate your honest input. We pride ourselves on great service and ability to accommodate our guests and I am deeply sorry that your stay was anything less than perfect. Please allow us to make... More

Newton Falls, Ohio
Top Contributor
98 reviews 98 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Hampton Inn in Utica was very nice. We had a very comfortable king bed, and we both liked the bedding as well. They offered a nice free breakfast that had more than just cold cereal and danishes too. Each day they had a different set of three hot dishes as well. Coffee and tea was available all the day.... More

Was this review helpful? Yes 1
Domenica D, General Manager at Hampton Inn Utica, responded to this review

Dear lifeartist59, Thank you so much for commenting on our hotel and staff on TripAdvisor! The bedding at our property is currently brand new in which we just switched over to a different duvet and duvet insert to provide extra quality and comfort! We are glad you enjoyed our complimentary breakfast as well as Managers Reception, which we hold every... More

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Additional Information about Hampton Inn Utica

Address: 172-180 N Genessee St, Utica, NY 13501
Phone Number:
Location: United States > New York > Utica
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Utica 2.5*
Number of rooms: 83
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Also Known As:
Hampton Inn Utica Hotel Utica
Utica Hampton Inn

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