We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hampton Inn Utica

#2 of 12 Hotels in Utica
Certificate of Excellence
Hotel deals
Hotel website
172-180 N Genessee St, Utica, NY 13501
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hampton Inn Utica
Professional photos View all
Browse nearby
Hampton Inn Utica
Add Photo Write a Review

452 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    292
    104
    34
    14
    8
See reviews for
174
89
29
125
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (452)
  • Mar-May only
    (106)
  • Jun-Aug only
    (150)
  • Sep-Nov only
    (95)
  • Dec-Feb only
    (101)
All months
Telford, Pennsylvania
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We booked this hotel last minute while in Utica for a funeral. We were staying at another hotel chain (Ramada) and chose to leave. The Hampton Inn had rooms available, although they filled up later! Dana at the front desk was welcoming and efficient, providing waters for us and snacks for my youngest. We were impressed with the clean rooms,... More 

Was this review helpful? Yes
Tabatha R, General Manager at Hampton Inn Utica, responded to this review

Dear PAAIME, Thank you for choosing us, and taking the time out of your busy day to review us! We know the circumstances that brought you to Utica are not the best of times, but maybe the next time you are in the area it will be for a much happier reason! I am excited to say that we have... More 

Elgin, United States
5 of 5 stars Reviewed 3 days ago NEW

Nice Clean room with friendly staff. Typical free breakfast items you see at most places. The hotel is a known brand and lives up to the brand. This was one of the more pricey options for my 1 day visit and I choose it based on brand.

Review collected in partnership with Hampton

Was this review helpful? Yes
Tabatha R, General Manager at Hampton Inn Utica, responded to this review

Dear Henry D! I am thrilled you chose to stay with us! Thank you for taking the time out of your busy day to write a review! We strive for excellence here at the Hampton Utica and are so glad you felt that here! The next time you are in the area, remember us, then maybe you can enjoy a... More 

syarcuse, ny
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

the hotel overall is clean and comfortable, but my wife and i looked forward staying in the room all day using the tv's extra features. the remote was a replacement unit that did nothing other than channels and volume. the ac unit's thermostat had failed, luckily there was a clunky backup option. overall a good stay for rest, but maybe... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Tabatha R, General Manager at Hampton Inn Utica, responded to this review

Dear Mikemech, We are thrilled you decided to stay with us here at the Hampton Utica! Thank you for taking time out of your busy day to write us a review! As we are entering our 9th year of being open we are starting to have to do some major replacements and we are currently working on re vamping our... More 

Orlando, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The address on the website will take you to a location 2 miles away from this hotel. If searching for this hotel, you need to enter the address for the Denny's restaurant next door: 180 N Genesee St, Utica, NY 13501 The construction in the area makes it even more difficult to find.

Review collected in partnership with Hampton

Was this review helpful? Yes
Tabatha R, General Manager at Hampton Inn Utica, responded to this review

Dear Douglas S. We are thrilled you chose to stay with us! Thank you for taking time out of your day to fill out this brief survey we value your opinion and it helps us work towards are goal of being an excellent hotel in Utica NY! With the confusion of the GPS we do apologize, our address is 172-180... More 

Horseheads, New York
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was staying in Utica to run the Boilermaker 15k. Waiting until the last minute to book a hotel room wasn't really a good idea as everything less expensive was taken. I bit the bullet and booked a room here even though it was on the pricey side. I must say that I was pleasantly surprised at the hotel. I... More 

Was this review helpful? Yes
Tabatha R, General Manager at Hampton Inn Utica, responded to this review

Dear Mongrel08, Thank you for choosing us during the Boilermaker 5k! Also, Thank you for taking the time out of your day to review our hotel! We are thrilled you enjoyed all aspects of your stay. We strive for excellence here at the Hampton Utica! The Next time you are in the area, please Think of us! Remember, We love... More 

Utica, NY, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I needed a last minute place to stay. I have stayed in a Hampton in the past and recalled it being clean with no issues. However with this stay I was pleasantly surprised and impressed at the diligent efforts by hotel staff to accommodate myself and daughter. The breakfast was by far the best quality complimentary breakfast I have had... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Tabatha R, General Manager at Hampton Inn Utica, responded to this review

Good Day DanilleL, We are thrilled you stayed with us! Weather it was a last minute booking, or an advanced stay we are so grateful that we were able to accommodate you and your daughter! We strive for excellence here at the Hampton Inn Utica! If you are ever in need of a hotel room, please think of us, again... More 

Apalachin, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Had a very nice stay at the Utica Hampton Inn. I, and two college friends were up to run in the Boilermaker 15k Road Race. Check in was quick and easy, and the room was very nice. No complaints. We did not get to eat the breakfast as we had to be to the starting line very early, but the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Tabatha R, General Manager at Hampton Inn Utica, responded to this review

Dear Denise L! Thank you for choosing the Hampton Inn Utica for your home away from home during the Boiler Maker weekend! We are thrilled that you enjoyed a cup of coffee after the race, maybe next year we can look to add something for the early runners! Please keep us in mind next time you come to town! Remember,... More 

Cleveland, OH
Level Contributor
69 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A "routine" experience with Hampton Inn. The room was the Hampton Inn standard - clean and with the anticipated amenities. The desk staff was friendly and helpful. But one problem - the room temperature was 64 degrees, too cold, and I had difficulty getting it adjusted. The directions in the room said to use the thermostat on the wall but... More 

Was this review helpful? Yes
Tabatha R, General Manager at Hampton Inn Utica, responded to this review

Dear Eagle1949, We are thrilled you chose the Hampton Inn Utica! Thank you for taking time out of your day to write your review! We strive for excellence here in Utica! I do apologize for your room being too cold! As we are going on 9 years of being open,our HVAC units are being a bit tricky especially with this... More 

Carmel, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel rooms are nice and clean, the staff is friendly and informative about the area with good places to eat. This hotel has breakfast out in the morning for a quick meal before heading out. Coffee bar with tea and to go cups. And for a nice touch they have various snacks out throughout the day. All in all we... More 

Was this review helpful? Yes
Tabatha R, General Manager at Hampton Inn Utica, responded to this review

Dear Kmulroy, We are thrilled you chose to stay with us! We strive to be the best we can be! Our associates take pride in our hotel and our area! The Next time you come to Utica, please think of us! Enjoy your evening out on our patio with your tea next to our fire pit! Remember, We love having... More 

BANCROFT
1 review
5 of 5 stars Reviewed 3 weeks ago

Great location and fantastic hotel. Good breakfast and clean comfortable rooms. Staff was friendly and helpful. Pool and fitness room nice too. Highly recommended. Stayed there on my way home. Wish I had more time to spend there.

Review collected in partnership with Hampton

Was this review helpful? Yes
Tabatha R, General Manager at Hampton Inn Utica, responded to this review

Dear Brent A Bancroft! Thank you for taking time out of your day to fill out a survey about us! We are thrilled you decided to stay with us and that you loved everything About it! The next time you are in the area we hope you stay with us, and maybe even get to relax on our patio by... More 

Questions? Get answers from hotel staff and past guests. Ask a question

102 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (26)
Viewed
Dining (1)
Viewed
View from room (1)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (7)
Viewed
Bathroom (2)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (76)
Viewed
Bathroom (2)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (11)
Viewed
Business center/function rooms (2)
Viewed
Dining (7)
Viewed
Pool/beach area (2)
Viewed
Other (43)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Utica
0.2 mi away
Holiday Inn Express Hotel & Suites Utica
0.3 mi away
Red Roof Inn Utica
Red Roof Inn Utica
#3 of 12 in Utica
4.0 of 5 stars 369 reviews
0.8 mi away
Hotel Utica, an Ascend Collection hotel
Show Prices
Show Prices
Show Prices
1.0 mi away
Radisson Hotel-Utica Centre
0.2 mi away
BEST WESTERN Gateway Adirondack Inn
5.8 mi away
Hampton Inn & Suites New Hartford / Utica
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay