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Hampton Inn Utica

2.5 of 5 172-180 N Genessee St, Utica, NY 13501
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Certificate of Excellence 2014
Hampton Inn Utica
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Hampton Inn Utica
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379 reviews from our community

Traveler rating
    250
    86
    25
    11
    7
See reviews for
147
78
25
103
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Connecticut
Contributor
11 reviews 11 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed recently for business and my stay met all of my basic requirements: clean rooms, comfortable bed, and coffee before 6am. Rooms were clean, quiet, and comfortable. I found the staff to be exceptionally friendly and helpful. I would consider hotel no frills; but would definitely stay here again and recommend to others.

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

I had a reservation to stay at this hotel, which the hotel canceled on VERY short notice (less than 2 hours), due to what they said was overbooking. I explained that I was traveling with a co-worker who was also staying there (and was not canceled), but they didn't care. Ruined my business trip. Please don't stay here. They are... More

Was this review helpful? Yes 1
Littleton, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

All the staff was friendly. Desk staff helped by printing driving directions for me. They helped me locate a local store for Syracuse apparel. The buffet breakfast was hot and plenty of variety. More food and different items were brought out throughout the morning.Our room was clean and smelled fresh. I appreciated the note telling us the duvet is cleaned... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Syracuse, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Overall my wife and I were very satisfied with hotel and our room. The whirlpool tub in our room is bigger than some others we have used at other hotels. The room was clean and well laid out- plenty of room. There was 1 minor issue. The pool heater was broke and staff failed to notify us (how about a... More

Review collected in partnership with Hampton

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Whidbey
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a great place to stay. The rooms were large, updated, and spotless. Bowls of chili and pasta salad is served between five and seven and later cheese cake is served. The breakfast is also very good...a little bit of everything.

Was this review helpful? Yes 1
Royal Oak, MI, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Best hotel we stayed in on a ten day trip. 2750 miles from Michigan to Tennesseee to Virginia to Maryland to Connnecticut and back home. Lenya and her crew were just the best. Looking forward to our next trip to upstate New York so we can stay here again.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Hartwick
Top Contributor
56 reviews 56 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We attempted to check in but there was no one at the front desk for over 20 minutes. At last the clerk arrived and said she was making a deliver to a guest as she was the only person working. It was only 9:00 p.m. Rooms were pretty expensive compared to some other discount motels.

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Metropolis, Illinois
Top Contributor
88 reviews 88 reviews
65 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nice property, clean rooms. Spacious accommodations. The staff is very pleasant and exceptionally professional. This property is quite typical of the other Hampton Inns but an sceptic all value for the price. Good location as well. A Deontae return to location when I am in town on business.

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Benbrook, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Would stay again. Great staff very helpful with where to eat dinner. Rooms were very clean. Hotel was easy to get to from the highway. great breakfast with lots to eat. Arrived and they had food out in the evening and desserts out also later. Made it nice for arriving after a long drive.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Corning, New York
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 17, 2014

I checked in around 6 and the evening reception was out. Soup, salad and dessert so I didn't have to go out to get something to eat. My room was a king room with a whirlpool tub. The mattress was an actual king size mattress and quite comfortable. The whirlpool tub was so relaxing, but very difficult to get in... More

Was this review helpful? Yes 1
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Additional Information about Hampton Inn Utica

Address: 172-180 N Genessee St, Utica, NY 13501
Phone Number:
Location: United States > New York > Utica
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Utica 2.5*
Number of rooms: 83
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Also Known As:
Hampton Inn Utica Hotel Utica
Utica Hampton Inn

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