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All 12 Utica hotels

Hampton Inn Utica

2.5 of 5 Hotel   |   172-180 N Genessee St, Utica, NY 13501
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Ranked #1 of 12 hotels in Utica
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Benjamin H Philadelphia, United States
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345 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Philadelphia, United States
1 review
4 of 5 stars Reviewed yesterday NEW

Check-in was quick. Our room was on the first floor. I like that the entire hotel is smoke-free. Room was clean and had great shampoo, lotion, etc. in the bathroom. The breakfast was good, especially the omelets. My only complaint was that I could hear the man in the room beside ours talking...pretty thin walls.

Review collected in partnership with Hampton

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Brunswick, Ohio
Senior Reviewer
6 reviews 6 reviews
1 of 5 stars Reviewed 6 days ago NEW

My husband and I have stayed in Hampton Inns since 2002 because they have consistently been clean and comfortable. Not this hotel. This hotel needs a serious cleaning. The elevator walls looked like they had not been wiped down for a week or two. The carpeting in and out of the hotel room was disgusting. My husband walked across the... More

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Domenica D, General Manager at Hampton Inn Utica, responded to this review

Dear Lyn L, Thank you for reaching out to TripAdvisor with your feedback. We are glad you chose our hotel during your recent stay in the area and we apologize for the housekeeping problems you experienced. Unclean rooms are not typical at our hotel and we appreciate you bringing this to our attention. We will make every effort to ensure... More

Andover, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Loved staying here. Breakfast is huge and complimentary snacks put out during the day were helpful. They also had movies and popcorn to take back to the room. Location was great for our trip to Cooperstown. We really enjoyed our stay.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Plattsburgh, New York
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Upon check in the staff offers bottled water. They have fresh fruit and coffee/tea available through out the day. A nice selection for breakfast and snacks out in the evening. And throughout the day. Cleanliness was superb and the staff was exceptional. Everyone was extremely accommodating and helpful. The hotel pool is great for younger kids. It is 3 feet... More

Was this review helpful? Yes 1
Ann Arbor
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This was our fourth visit to this Hampton Inn and as always was excellent. The staff has always been very helpful. There is a great restaurant - Aqua Vino - close by that gives a free glass of wine for Hampton Inn guests.

Review collected in partnership with Hampton

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Rochester, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My family stayed one night at the Hampton Inn, Utica. The staff was extremely friendly and the facility was clean and comfy. The continental breakfast had something for everyone, and my kids enjoyed their time in the (small) pool. I would definitely recommend this hotel to other families traveling in this area.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

You almost always know what you will get at a Hampton Inn. A clean room, friendly service and a good breakfast. This Hampton was no exception. Check in was a breeze. Room was recently renovated. Hallway renovation was underway. There was no construction going o while I was there from early evening to late morning so no noise issues at... More

Was this review helpful? Yes 2
Portsmouth, New Hampshire
Top Contributor
135 reviews 135 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

You reminded us why we like Hampton and Hilton hotels in general. We were greeted so pleasantly each time we walked by, and loved the service so much we stayed an extra night. Stayed during college tour in NY with my son and loved the room, huge bathroom, movies and popcorn, breakfast, and genuinely friendly and accommodating staff. It was... More

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Providence, Rhode Island
Top Contributor
140 reviews 140 reviews
32 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is very accessible from the highway, yet it sits back from the road so there is no road noise. It is clean and the room was comfortable. EJ at the front desk (I hope I have his name right) was very helpful in recommending restaurants and also supplying us with a list of DVDs that the hotel has... More

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Hampton, New Hampshire
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Clean, very convenient to the NY Thruway, great breakfast. Not a lot of nearby restaurants but not a big problem there is Pizza and other choices nearby. Nice indoor pool for relaxing after a day on the road

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Additional Information about Hampton Inn Utica

Address: 172-180 N Genessee St, Utica, NY 13501
Phone Number:
Location: United States > New York > Utica
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Utica 2.5*
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Also Known As:
Hampton Inn Utica Hotel Utica
Utica Hampton Inn

69 photos of this hotel

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Business center/function rooms (1)
Hotel & grounds (6)
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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
Our hotel specializes in delivering customer service that is second to none! Complimentary hot breakfast bar, bottles of water, dvd rental, business center, evening reception of appetizers, and much more! ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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