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Hampton Inn Utica

2.5 of 5 172-180 N Genessee St, Utica, NY 13501
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#1 of 12 hotels in Utica
348 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
Hampton Inn Utica
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Hampton Inn Utica
  • Overview
  • Reviews (348)
  • Photos (69)
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  • Amenities
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  • Room tips (35)
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348 people have reviewed this hotel

Traveler rating
    234
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    6
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140
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Calgary AB, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

Emily upon check in was fantastic she greeted us and thanked us for being HHR members and her service was . perfect The room was clean comfortable and spacious. I love the internet access being so simple..

Review collected in partnership with Hampton

Was this review helpful? Yes
New Jersey
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Came for college visit and we checked in 10:00pm and left 9:30 am. Easy access off the highway. Fast check in and offered bottled water. Nice staff. We were on second floor with hall renovations. Entering the room had a smell- which may have been wallpaper paste- which we eventually got used to. Clean standard room with decent beds. At... More

Was this review helpful? Yes
Hudson, Ohio
Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We stayed here as our stop point going from Ohio to Massachusetts. The room was up to Hampton standards though the hall way on the second floor was being renovated including new wall paper and hopefully carpeting. They had a snack out which my daughter devoured as I checked in and then she came back later for the cookies! Rooms... More

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Philadelphia, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Check-in was quick. Our room was on the first floor. I like that the entire hotel is smoke-free. Room was clean and had great shampoo, lotion, etc. in the bathroom. The breakfast was good, especially the omelets. My only complaint was that I could hear the man in the room beside ours talking...pretty thin walls.

Review collected in partnership with Hampton

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Brunswick, Ohio
Senior Reviewer
6 reviews 6 reviews
1 of 5 stars Reviewed 1 week ago

My husband and I have stayed in Hampton Inns since 2002 because they have consistently been clean and comfortable. Not this hotel. This hotel needs a serious cleaning. The elevator walls looked like they had not been wiped down for a week or two. The carpeting in and out of the hotel room was disgusting. My husband walked across the... More

Was this review helpful? Yes
Domenica D, General Manager at Hampton Inn Utica, responded to this review

Dear Lyn L, Thank you for reaching out to TripAdvisor with your feedback. We are glad you chose our hotel during your recent stay in the area and we apologize for the housekeeping problems you experienced. Unclean rooms are not typical at our hotel and we appreciate you bringing this to our attention. We will make every effort to ensure... More

Andover, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Loved staying here. Breakfast is huge and complimentary snacks put out during the day were helpful. They also had movies and popcorn to take back to the room. Location was great for our trip to Cooperstown. We really enjoyed our stay.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Plattsburgh, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Upon check in the staff offers bottled water. They have fresh fruit and coffee/tea available through out the day. A nice selection for breakfast and snacks out in the evening. And throughout the day. Cleanliness was superb and the staff was exceptional. Everyone was extremely accommodating and helpful. The hotel pool is great for younger kids. It is 3 feet... More

Was this review helpful? Yes 1
Ann Arbor
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This was our fourth visit to this Hampton Inn and as always was excellent. The staff has always been very helpful. There is a great restaurant - Aqua Vino - close by that gives a free glass of wine for Hampton Inn guests.

Review collected in partnership with Hampton

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Rochester, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My family stayed one night at the Hampton Inn, Utica. The staff was extremely friendly and the facility was clean and comfy. The continental breakfast had something for everyone, and my kids enjoyed their time in the (small) pool. I would definitely recommend this hotel to other families traveling in this area.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
NJ
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

You almost always know what you will get at a Hampton Inn. A clean room, friendly service and a good breakfast. This Hampton was no exception. Check in was a breeze. Room was recently renovated. Hallway renovation was underway. There was no construction going o while I was there from early evening to late morning so no noise issues at... More

Was this review helpful? Yes 2
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Additional Information about Hampton Inn Utica

Address: 172-180 N Genessee St, Utica, NY 13501
Phone Number:
Location: United States > New York > Utica
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Utica 2.5*
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Also Known As:
Hampton Inn Utica Hotel Utica
Utica Hampton Inn

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Amenities

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Official Description (provided by the hotel)
Our hotel specializes in delivering customer service that is second to none! Complimentary hot breakfast bar, bottles of water, dvd rental, business center, evening reception of appetizers, and much more! ... more   less 
Number of rooms
83

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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