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All 12 Utica hotels

Hampton Inn Utica

2.5 of 5 Hotel   |   172-180 N Genessee St, Utica, NY 13501
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Hampton Inn Utica
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90%
Ranked #1 of 12 hotels in Utica
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 6 days ago
Sherill S Ct, United States
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293 people have reviewed this hotel

Traveler rating
    193
    69
    17
    9
    5
See reviews for
115
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87
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Ct, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Staff was very friendly and helpful. We asked for adjoining rooms when we made the reservations and they honored our request since we were traveling as a family. Rooms were clean and very quiet. We would stay at Hampton Inn again in the future when traveling.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Endicott, New York
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We had to stay overnight in Utica for business purposes. We like Hamptons becasue they are usually clean and this one fit that billing. The room was great...carpets had a new feel and the bathroom was spotless. Everything we could ask for. The breakfast was very good and the staff was helpful. Parking was good. The only negatives (hardly worth... More

Was this review helpful? Yes 1
North Haven, Connecticut
Contributor
14 reviews 14 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Recently stayed Friday and Saturday nights. We felt welcomed from the very moment we arrived. Check in was quick. Our room was very clean and comfortable. Breakfast offerings were plentiful, fresh and enjoyable. We will definitely stay at a Hampton Inn again.

Was this review helpful? Yes 2
usa
Top Contributor
53 reviews 53 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have stayed multiple times at this location and previously reviewed it with a rating of 5 after several great stays. Have now had several stays as 'average to poor' as the earlier ones were 'good to great'. Nothing major but just generally subpar to average stay - definitely did not feel that there was reasonable value these last two... More

Was this review helpful? Yes 1
Domenica D, General Manager at Hampton Inn Utica, responded to this review

Dear chimneysweep19, Thank you for being a loyal guest and taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on our service and appointment and we will use your comments as we continue to evolve our guests' experience and strive to return to the quality accommodations you expect from us.... More

Dallas, Texas
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here 3 nights in March 2014. ALL of the front desk guys were GREAT! They couldn't do enough for you. Is this really just a Hampton Inn? Gift bags for the kids, water bottles for everyone, etc., etc., Great attitudes. Room was fine.....2 Queen beds, good A/C, good bathroom. Pool and gym were good.

Was this review helpful? Yes 3
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Love staying at Hampton Inns. Rooms are always clean and comfortable and the staff is always courteous, welcoming and helpful. Breakfast gets a little hectic as there's not enough room. Wouldn't prevent me from returning.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Utica, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2014

From the moment I walked in, I was impressed. The front desk staff were efficient and friendly, the room was amazingly clean, and you get a nice breakfast each morning. If you choose to dine at Delmonico's (a great restaurant across the street), you get a free dessert! The best stay I've ever had in Utica. The most comfortable hotel... More

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Was this review helpful? Yes 1
Newark, United States
1 review
5 of 5 stars Reviewed March 9, 2014

Convenient to the NYS Thruway, the Hampton Inn Utica is a true gem. The rooms are very clean and well appointed. The staff are truly commited to your stay being a pleasant one. The lobby was well maintained and the breakfast area was kept clean. A wonderful travel experience.

Review collected in partnership with Hampton

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Ithaca, United States
1 review
5 of 5 stars Reviewed March 6, 2014

The hotel and staff were perfect, and very accommodating to our group. The pool, movies and popcorn kept our group of young people very happy. The rooms were very clean, and although I usually do not sleep well in hotels, I did so both times that we stayed here. The coffee was good, and my son loved the waffles for... More

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Stoneville, North Carolina, United States
1 review
4 of 5 stars Reviewed March 5, 2014

Great location and great service. They very comfortable rooms, with every thing you need to feel cozy. Front desk personel go out of their way to make you feel welcome and that you have everything you need. They assisted me with my business needs instead of sending me to the business office to complete myself. The snacks they provide throughout... More

Review collected in partnership with Hampton

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Additional Information about Hampton Inn Utica

Also Known As:
Hampton Inn Utica Hotel
Hampton Inn Utica Hotel Utica
Utica Hampton Inn
Address: 172-180 N Genessee St, Utica, NY 13501
Phone Number:
Location: United States > New York > Utica
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 12 hotels in Utica
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Utica 2.5*
Official Description (provided by the hotel):
Our hotel specializes in delivering customer service that is second to none! Complimentary hot breakfast bar, bottles of water, dvd rental, business center, evening reception of appetizers, and much more! ... more   less 
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