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All 12 Utica hotels

Hampton Inn Utica

2.5 of 5 Hotel   |   172-180 N Genessee St, Utica, NY 13501
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Hampton Inn Utica
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90%
Ranked #1 of 12 hotels in Utica
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Leonard Q Webster, United States
  • Overview
  • Reviews (327)
  • Photos (69)
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  • Room tips (33)
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327 people have reviewed this hotel

Traveler rating
    219
    74
    19
    10
    5
See reviews for
130
59
23
94
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Webster, United States
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Could not find a more perfect place to stay while in Utica for the Boilermaker! Room is extremely comfortable and the staff is very welcoming! Appreciated late check out on Sunday to accomodate the race participants.

Review collected in partnership with Hampton

Was this review helpful? Yes
Domenica D, General Manager at Hampton Inn Utica, responded to this review

Dear Leonard Q, Thank you so much for your thoughtful review! I am truly grateful, every day, to have a staff who deeply cares about delivering an exceptional guest experience, especially for Boilermaker runners. Your positive feedback is what motivates and empowers us to work towards our goals, so thank you for reaching out to TripAdvisor, I will be sure... More

East Stroudsburg, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I will definitely stay here again. The room was comfortable and immaculately clean. I forgot a toiletry which the staff immediately provided. The staff courteously accommodated my request a little later when my plans changed. I would highly recommend this hotel to anyone traveling in the area.

Review collected in partnership with Hampton

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Domenica D, General Manager at Hampton Inn Utica, responded to this review

Dear Susan O, Thank you so much for taking the time to review us on TripAdvisor! I am so glad you were able to find our hotel and treat it as your "home away from home" during your recent visit to Utica. Our staff truly does their best to accommodate our guests to their best of their ability, and I... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

TJ at the check in desk is very personable and likable. The kids each received a welcome bag with snacks and drinks in them. The pool (5ft deep) is nice and clean from what could be seen with the naked eye. Hotel room and bathroom is clean. The location is pretty central. Right next to a Denny's, Hess gas station,... More

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Domenica D, General Manager at Hampton Inn Utica, responded to this review

Dear SimplyTiff, Thank you so much for taking the time to review us on TripAdvisor! I am truly grateful to have staff members who want to create an exceptional experience for guests. Your feedback, in all aspects of the hotel, is what helps us improve towards our future goals; and I want to thank you for providing that. I will... More

Northfield, Illinois
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

This place worked to keep it's high ratings. Clean and always smiling service. They do have a lot of perks, like movies that you can checkout from the front desk. Clean rooms, pools, facilities are just basis here. It was a great stay.

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Domenica D, General Manager at Hampton Inn Utica, responded to this review

Dear desertpole, Thank you so much for your kind review! At our hotel, we will always work very hard to ensure every guest has a wonderful stay. I am so glad you were able to take advantage of the vast array of unique amenities our hotel has to offer! I will be sure to share your positive feedback with our... More

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 2 weeks ago

After a night of camping gone wrong, we found the Hampton Inn in Utica. EJ, the hotel manager, was very welcoming and gave our young kids awesome "goody bags" and offered my wife and I cold bottled water. The hotel was clean, convenient and quiet. We walked to an excellent dinner at a local restaurant and were appreciated the convenience.... More

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North Ridgeville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel was immaculately clean. Our room was cleaner than any other hotel we have been at. The staff was very friendly and helpful. Breakfast was great! If we are ever in Utica again, we wouldn't hesitate staying at the hotel again. I would definitely recommend the Utica Hampton to anyone.

Review collected in partnership with Hampton

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Columbus
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Kim, the breakfast hostess, was so kind and thoughtful. My daughter wasn't feeling well. We asked for a cup of ice to take with us. She graciously obliged & also provided a snack bag with crackers, etc. she is the most thought hotel member I've ever associated with! EJ, the front desk manager was also extremely kind & receptive!

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Ann Arbor, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This particular Hampton Inn was higher priced than most, but it met the usual standards for Hampton. Hampton is a very reliable brand for a comfortable hotel room and is our go-to brand for family trips.

Review collected in partnership with Hampton

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Middletown, New York
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We had been traveling most of the day and decided to stop in without a reservation and try to get a room. As we pulled up, I noticed a large bus (lots of teenagers) getting off. We were pleasantly greeted by Emily and Zack who tells me that they have one room left. We snatch it up at $159...no bad!... More

Was this review helpful? Yes 4
Chicago, Illinois
Contributor
19 reviews 19 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 17, 2014

This was my second visit to this hotel in about a month and both visits were great. Check-in was easy and the room was clean. The best part of this hotel is the employees! Each time I walked into the lobby I was immediately greeted with a smile and a friendly welcome! They are great!!! The breakfast was very nice... More

Was this review helpful? Yes 3
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Additional Information about Hampton Inn Utica

Address: 172-180 N Genessee St, Utica, NY 13501
Phone Number:
Location: United States > New York > Utica
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Utica 2.5*
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Also Known As:
Hampton Inn Utica Hotel Utica
Utica Hampton Inn

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Other (34)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Our hotel specializes in delivering customer service that is second to none! Complimentary hot breakfast bar, bottles of water, dvd rental, business center, evening reception of appetizers, and much more! ... more   less 
Number of rooms
83

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