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Hotel Utica, an Ascend Collection hotel

3.0 of 5
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102 Lafayette Street, Utica, NY 13502
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Hotel Utica, an Ascend Collection hotel
Best prices for: 1 room 1 guest
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Ranked #6 of 12 Hotels in Utica
A recent review
4 of 5 stars reviewed 6 days ago
Hacheta Farmingdale, Maine
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231 reviews from our community

Traveler rating
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    47
    17
    18
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

This hotel is rather old and rundown. The air conditioning did not work in one of the two rooms I booked. Also my other reservation was one double bed for two adults. I tried unsuccessfully to ask for other rooms, only to be told they were booked. I love historical buildings but this one needs quite a bit of work.... More 

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Farmingdale, Maine
Top Contributor
159 reviews 159 reviews
18 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

When we first walked through the door of the hotel we were in awe of the beautiful lobby. The chandeliers were magnificent and the Tiffany lamps were gorgeous. We felt like we were transported back to the early 1900's. We received a nice welcome and we were impressed with our large room. There is a restaurant and bar on the... More 

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UticaHotel, Manager at Hotel Utica, an Ascend Collection hotel, responded to this review

Thank you. We at the Hotel are glad you enjoyed tour stay and look forward to seeing you again. More 

Detroit Metro, MI
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The best part was the beds; firm yet yielding and seemed relatively new. Hubby says the pillows were great; three on each bed. Bed linens were fresh and clean. We had a room with two double beds. The decor is dated but maybe this is part of the charm. The room was large compared to most hotels. The ice bucket... More 

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1 review
5 of 5 stars Reviewed 1 week ago

Overall, an excellent stay at the Hotel Utica. Room was fully functional. Bar and breakfast dining room had good service. Parking was easy (i had a trailer). Check-in time was at 4pm. Staff was very helpful across the board.

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Westford, Massachusetts
1 review
4 of 5 stars Reviewed 2 weeks ago

Utica has been impacted more than other upstate cities by high state taxes and an authoritarian government tilted towards downstate. The Hotel Utica has steadily improved since 2008 and is a finger in the eye of decline in New York. It's immaculately clean, unpretentious, and often a better value than nearby properties that are depressing and smell odd. Character? First... More 

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Sullivan County, NY
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

A nicely restored old hotel with clean comfortable rooms, a plucky staff of cheerful and polite young people and clueless management. I was there for a conference and had a reduced rate, which was still way too much. Typical issues: An attractive lunch menu online-no actual lunch service-they send you several blocks away. An attractive dinner menu-they do have dinner,... More 

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Top Contributor
106 reviews 106 reviews
15 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This downtown hotel is well worth your time. Historic and modern,The Hotel Utica is a fine example of time gone bye. The lobby is large and well decorated, The staff are very knowledgeable and extremely friendly. The King Room is huge, bright and very comfortable. The hotel has a dinning room,lounge and breakfast room. Dinner and breakfast were excellent, both... More 

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1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We have stayed at many hotels over the years for basketball. This is by far, the best hotel we have stayed at. Very, very clean. Awesome staff. Great breakfast buffet. And super accomedating. They get our vote all the way.

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New York City, New York
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

If you are in Utica, whatever you do do not stay at this hotel. My colleague and I had $600 worth of clothing stolen from our room, and management did NOTHING about it except for blame us saying we didn't even pack the items missing, and we have no proof it was ever even in the hotel. Mind you I... More 

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 8, 2015 via mobile

I had to stay here for business and I have to say it is a dump. There are all kinds of cracks in the floor in the lobby and the rooms need updating. For example, they still have the box TV's in 2015. They also have a vent inconveniently placed right in front of the shower curtain. So when you... More 

Was this review helpful? Yes 3
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