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All 4 Troy hotels

BEST WESTERN PLUS Franklin Square Inn Troy/Albany

2.5 of 5 Hotel   |   1 4th St, Troy, NY 12180-3225 (Formerly Franklin Square Inn)
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Ranked #2 of 4 Hotels in Troy
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed yesterday
James J West Chester
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194 reviews from our community

Traveler rating
    101
    67
    14
    9
    3
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79
39
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37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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West Chester
1 review
4 of 5 stars Reviewed yesterday NEW

Room was clean and the overall hotel was good. Parking is somewhat limited if there is a function. BBQ place across the street has a great pulled pork sandwich. Rack rate of $179, I think is a little steep for Troy NY.

Review collected in partnership with Best Western

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New York, United States
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Stayed one night for college visit purposes. Close to RPI. Discounted price for RPI Visit. Good value for the price. Very nice breakfast included, pleasant staff at front desk. Needed Double bed room option. Clean room, a little small, but fine for the one night stay.

Review collected in partnership with Best Western

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

We went on a road trip to Vermont, New Hampshire and Mass. for our 50th anniversary and birthdays (all occurring on Sept. 22). We check in to the Best Western Plus in Troy because of its location and price. What a great place!! we were upgraded to a suite because of our celebrations. Also night manger directed to the Brown... More

Review collected in partnership with Best Western

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Old Chatham, New York
Contributor
13 reviews 13 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I enjoy staying at this BW Plus - staff is very friendly and efficient; clean rooms, lobby, stairs, parking lot, etc.; good breakfast; and close to my conference venue. The refrigerator was noisy (clicking) so I asked for another room but the desk staff woman thought I just meant the defrosting noise, and was told they were all like that.... More

Review collected in partnership with Best Western

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Woking, England
Top Contributor
86 reviews 86 reviews
43 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a modern hotel. It is in a good location within walking distance of numerous restaurants. The bed was very comfortable. Excellent tv. The WiFi was on the slow side in my room on the 3rd floor. Breakfast was included and there was hot food as well as cereal, pastries and fruit. I would definitely stay here again.

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Albany, New York
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

this best western is located right across from Franklin Square and very suitable to stay if one's i attending a wedding event. Also, they are other restaurants such as dinosaur BBQ and other nightlife joints are available in a walkable distance. The hotel is not high, yet rooms are very comfortable. There is delicious breakfast every mornings and the hotel... More

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Whitknee39, Manager at BEST WESTERN PLUS Franklin Square Inn Troy/Albany, responded to this review

Thank you so very much for taking the opportunity to review our hotel! We are so pleased you enjoyed your stay with us, your event at the Franklin Plaza and downtown Troy! We hope you have an opportunity to visit us again soon. Thanks again! More

New York City, New York
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for a wedding across the street. Where the location was perfect, we were so disappointed with checking in that there wasn't a bar. It would be a perfect addition since Troy is a college town and weddings are held right across the street. But overall, the hotel is clean and nice.

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Whitknee39, Manager at BEST WESTERN PLUS Franklin Square Inn Troy/Albany, responded to this review

Thank you for staying with us during your most recent event at the Franklin Plaza! We apologize that we do not have a bar in our hotel - but with so many wonderful and unique bars within so short a walking distance - we always enjoy sending our guests to our favorite spots! Ask at the front desk for local... More

Floral Park, New York
Top Contributor
114 reviews 114 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a well located hotel near many good restaurants and in the heart of downtown Troy.Troy has had hard times but this small city is worth a visit to see the architecture if nothing else. The lobby area is new looking and attractive, the staff helpful and friendly, and the rooms immaculate. The rooms are in an older building... More

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Whitknee39, Manager at BEST WESTERN PLUS Franklin Square Inn Troy/Albany, responded to this review

Thank you for taking the time to review our property! We are always so pleased when guests are able to come an enjoy the beautiful and exciting downtown area that surrounds us! The architecture is truly exquisite! We are so pleased that your stay with us was comfortable, convenient and enjoyable! We hope you will have the opportunity to stay... More

1 review
5 of 5 stars Reviewed 3 weeks ago

I was great happy with this hotel. I haven't been to Troy in years. I was afraid the hotel would be like I remembered, hotels in Troy were. I was so glad it was better than we expected. We wish we could have stay longer and explored Troy more.

Review collected in partnership with Best Western

Was this review helpful? Yes
Whitknee39, Manager at BEST WESTERN PLUS Franklin Square Inn Troy/Albany, responded to this review

We always love exceeding expectations! I hope you found the city of Troy exceeded them as well! There are so many new businesses, entertainment venues, and people coming into Troy right now and it is so very exciting to be apart of it all! We hope you were able to experience this during your brief stay and that you will... More

Rockland Cty N.Y, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We were attending a wedding and the location of Best Western Plus was excellent. The wedding venue was just across the street. There are also many restaurants in the area for lunch/dinner. Staff at Best Western very courteous and helpful.

Review collected in partnership with Best Western

Was this review helpful? Yes
Whitknee39, Manager at BEST WESTERN PLUS Franklin Square Inn Troy/Albany, responded to this review

We are so pleased that you enjoyed your event at the Franklin Plaza as well as your stay at the BW Franklin Square Inn! We love being part of our guests' special events and we hope you will have an opportunity to come and stay with us again! More

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Additional Information about BEST WESTERN PLUS Franklin Square Inn Troy/Albany

Address: 1 4th St, Troy, NY 12180-3225 (Formerly Franklin Square Inn)
Phone Number:
Location: United States > New York > Troy
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Franklin Square Inn Troy/Albany 2.5*
Number of rooms: 62
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Also Known As:
Best Western Plus Franklin Square Inn Hotel Troy

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