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All 4 Troy hotels

BEST WESTERN PLUS Franklin Square Inn Troy/Albany

2.5 of 5 Hotel   |   1 4th St, Troy, NY 12180-3225 (Formerly Franklin Square Inn)
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BEST WESTERN PLUS Franklin Square Inn Troy/Albany
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Ranked #2 of 4 Hotels in Troy
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 5 days ago
Kathy W Orlando, United States
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203 reviews from our community

Traveler rating
    105
    72
    14
    9
    3
See reviews for
80
42
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40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Orlando, United States
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Nice hotel, quiet area, accommodating staff, best breakfast selection of any Best Western hotel during our 9 day vacation. Hudson river just behind the hotel with a nice park to walk through. BBQ restaurant nearby.

Review collected in partnership with Best Western

Was this review helpful? Yes
Whitknee39, Manager at BEST WESTERN PLUS Franklin Square Inn Troy/Albany, responded to this review

Thank you so much for taking the time to review our property! We are so pleased that you enjoyed your stay with us! At the Best Western Plus Franklin Square Inn we take great pride in our full hot complimentary breakfast and are very happy to know that you enjoyed it! We hope you have an opportunity to stay with... More

Top Contributor
97 reviews 97 reviews
27 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

Check-in was quick and staff was very courteous. We chatted pleasantly with the manager about leaf-peeping in the area. The rooms were very clean, and the beds were extremely comfortable. The Wi-Fi was great. The staff had several recommendations for dinner in the area, and we opted for the brewery which was a short walk from the hotel. The fitness... More

Was this review helpful? Yes
Whitknee39, Manager at BEST WESTERN PLUS Franklin Square Inn Troy/Albany, responded to this review

Thank you so much for taking the time to review our hotel! We hope you were able to enjoy some of the beautiful foliage NY has to offer this time of year - it is breathtaking! We are so pleased you enjoyed your room, breakfast, wifi and other amenities. We also are pleased to know you were able to take... More

Allentown, Pennsylvania
Top Contributor
109 reviews 109 reviews
26 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff was very courteous and friendly. The room was excellent with plenty of space to work. The breakfast was rally good and well presented. Plenty of good dining in the area and the front desk can tell you where the good places are. Convenient for visits to RPI. This will be my place to stay in Troy.

Was this review helpful? Yes
Whitknee39, Manager at BEST WESTERN PLUS Franklin Square Inn Troy/Albany, responded to this review

We are so pleased that you enjoyed your stay with us while you were visiting RPI! It is a great school - so congrats to you and your student! Thank you for taking the time to review our property and we look forward to having you with us as you come back to visit the university! Please feel free to... More

UPSTATE NY
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice, courteous staff, very helpful, right across the street from the wedding we attended. Breakfast was nice, just enough after a late night partying wedding. Recommended, especially if going to banquet hall across the street

Review collected in partnership with Best Western

Was this review helpful? Yes
Whitknee39, Manager at BEST WESTERN PLUS Franklin Square Inn Troy/Albany, responded to this review

Thank you for taking the time to review our property! We love being a part of our guests' special days and thank you for choosing the Franklin Plaza & hotel for your event! We hope you will have an opportunity to stay with us again in the future. More

NY
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel twice in the last month. Rooms were nice, with enough room to work. Free breakfast was better than most. Conveniently located. Nice view of the river. Front desk made great recommendations for dining. Will definitely go back and bring the family.

Was this review helpful? Yes
Whitknee39, Manager at BEST WESTERN PLUS Franklin Square Inn Troy/Albany, responded to this review

Thank you so much for taking the time to review our hotel! We value our corporate travelers and strive to make our property comfortable and convenient for business people on the go. We know how stressful travel can be and we hope that our awarding winning breakfast and hotel, location to so many walk-able restaurants, shops, and nightlife, and fast... More

Cortland, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Great location in town of Troy.Hotel easily accessable from interstate. Very clean, quiet. Attractiove decor. Free parking. Breakfast included.Easy walking distance to various restaurants. Dinasor Barbeque Restaurant right across the street!

Review collected in partnership with Best Western

Was this review helpful? Yes
Whitknee39, Manager at BEST WESTERN PLUS Franklin Square Inn Troy/Albany, responded to this review

We are so very pleased that you enjoyed your stay with us! We also really enjoy the convenience of Dino BBQ right out the back door and are happy you did as well. Its a gem! Thank you for taking the time to review our property and we look forward to having you stay with us again! More

Campbell, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Franklin Square Inn was an incredible experience. As a platinum rewards member, I asked for an upgrade and received a beautiful suite. The staff was courteous and helpful, and the breakfast was the best we have ever had at a Best Western, especially the scrambled eggs with cheese, mushrooms and peppers! This hotel far exceeded my expectations, and I would... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Whitknee39, Manager at BEST WESTERN PLUS Franklin Square Inn Troy/Albany, responded to this review

Thank you so much for taking the time to review our property! We take great pride and being a part of the Best Western Family and really value our Rewards members. Thank you for being loyal to the brand and for your kind compliments towards our property. We strive to offer excellence in every aspect of the guest experience and... More

Jamestown, North Dakota
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

What a refreshing hotel experience! We were traveling from Niagara Falls on our way to New Hampshire and wanted a nice place to stay before heading into the green mountains in Vermont. The hotel is on the Hudson River and a great area to take a walk. Lots of historic buildings and local eating experiences. We ate at the dinosaur... More

Was this review helpful? Yes
Whitknee39, Manager at BEST WESTERN PLUS Franklin Square Inn Troy/Albany, responded to this review

Thank you for spending the time to review our hotel! We are so very happy to know you enjoyed your stay with us and we able to experience some of the great eats Troy, NY has to offer! We do take great pride in offering each guest at our hotel the best possible experience and hope you will stay with... More

Worcester, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We were there for three days (two nights) for a family wedding (Franklin Plaza was just across the street). Everything was wonderful!!! If ever back in the area again, would definitiely stay at the Best Western.

Review collected in partnership with Best Western

Was this review helpful? Yes
Whitknee39, Manager at BEST WESTERN PLUS Franklin Square Inn Troy/Albany, responded to this review

At the Best Western Plus Franklin Square Inn we really enjoying being a part of our guests special events! We are so pleased you enjoyed your experience at our hotel and banquet facility. We hope you have an opportunity to visit us again and explore more of what our property and our town have to offer. More

West Chester
1 review
4 of 5 stars Reviewed 3 weeks ago

Room was clean and the overall hotel was good. Parking is somewhat limited if there is a function. BBQ place across the street has a great pulled pork sandwich. Rack rate of $179, I think is a little steep for Troy NY.

Review collected in partnership with Best Western

Was this review helpful? Yes
Whitknee39, Manager at BEST WESTERN PLUS Franklin Square Inn Troy/Albany, responded to this review

Thank you for taking the time to review our property! We are so pleased that you enjoyed your stay with us and hope you have the opportunity to come again in the future. More

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Additional Information about BEST WESTERN PLUS Franklin Square Inn Troy/Albany

Address: 1 4th St, Troy, NY 12180-3225 (Formerly Franklin Square Inn)
Phone Number:
Location: United States > New York > Troy
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Franklin Square Inn Troy/Albany 2.5*
Number of rooms: 62
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Also Known As:
Best Western Plus Franklin Square Inn Hotel Troy

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