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Hilton Garden Inn Troy

#2 of 4 Hotels in Troy
Certificate of Excellence
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235 Hoosick Street, Troy, NY 12180
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Hilton Garden Inn Troy
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361 Reviews from our TripAdvisor Community

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Traveler rating
    193
    123
    26
    17
    2
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134
46
20
127
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Swedish first
  • Any
English first
  • All months
    (361)
  • Mar-May only
    (96)
  • Jun-Aug only
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    (86)
  • Dec-Feb only
    (59)
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1 review
5 of 5 stars Reviewed 3 days ago NEW

Great stay,large parking area,room was very accomadating.Bed was extremely comfortable,bathroom was great,whirlpool tub stand up shower.Food was good,coffee good(very imp.)price very reasonable,a great stay.!

Review collected in partnership with Hilton Garden Inn

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Elmira, NY
Level Contributor
67 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I've been to this hotel many times and I'm very disappointed this time with the quality of service. I stayed 3 nights, and the second day my room did not get cleaned so I went to the desk and made a request. It was cleaned within the hour but when I returned to the room, I found my door had... More 

Was this review helpful? Yes 1
Stoughton, Massachusetts
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

they have done a great job creating a simple yet upscale version of a HGI .. perfect for the family of RPI students and locals alike. we were only there for one night but will be back as needed in the near future.

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Salt Lake City, Utah
Level Contributor
41 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This hotel meets all the expectations anyone who stays at this hotel chain would have, but it is off a busy local highway that carries heavy traffic at time. The hotel lobby is on the third floor of the hotel, two levels above the parking lot and it's necessary to use a room key to operate the elevator

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London, United Kingdom
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an amazing hotel, the service is fantastic, everyone is super friendly in a very engaging and sincere manner. The breakfast buffet is spotless, with a huge variety, and very good service. Every detail in this spotlessly clean hotel is looked after, the business center has every possible need for you, all laid out impeccably. The hotel provides free... More 

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Cazenovia, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I was looking for a hotel in Troy, New York close to their downtown. Unfortunately, this hotel is about 2 mi. or so from where all of the action is, but it was only a $5 cab ride back to the hotel at the end of the evening. The appearance of the hotel and the amenities were impressive. I met... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Tucson, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Due to vehicular problems,I was forced to stay in Troy for 2 nights. The Staff here were welcoming & helpful. Room was clean and well appointed. Food at restaurant was excellent.Bed extremely comfortable and multiple pillow choices. The hotel even smelled clean!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Highlands Ranch, Colorado
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We travel to Troy, NY frequently and it is such a pleasure to stay at the Hilton Garden Inn. The staff is always welcoming, the rooms very comfortable and our visits consistently wonderful. With the AAA rate, we add the breakfast package, which provides a discount for the high-quality buffet and superb cook-to-order items. Allison, who greets us each breakfast... More 

Review collected in partnership with Hilton Garden Inn

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Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Tucked into the hillside beside the busiest east-west street in Troy, this property has surprisingly extensive facilities including a busy bar and banquet hall. But that busy-ness did not detract from our stay which was peaceful. Front desk staff on arrival during late evening did not seem overly helpful, but got the job done. Perhaps they were a bit worn... More 

Was this review helpful? Yes 1
Indianapolis, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

If your travel is to head east from Troy through upstate NY, VT, NH, and into Maine, this is a very good locaton not far off of the northbound NY State Thruway. In Troy its about the only game in town. But if you need connectivity for business, investment, or family purposes, stay elsewhere. Connectivity in our room was very... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
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95 photos of this hotel

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