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All 4 Troy hotels

Hilton Garden Inn Troy

3.0 of 5 Hotel   |   235 Hoosick Street, Troy, NY 12180
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88%
Ranked #1 of 4 hotels in Troy
Certificate of Excellence 2014
A recent review
  • Overview
  • Reviews (252)
  • Photos (56)
  • Amenities
  • Room tips (35)
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252 people have reviewed this hotel

Traveler rating
    133
    87
    18
    12
    2
See reviews for
99
35
10
84
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
1 review
5 of 5 stars Reviewed 3 days ago NEW

I stayed here with my son when we completed a college tour at RPI. The staff will make the entire family feel very welcome. Our visit to RPI was terrific in every way, starting with the great staff at this hotel. Thank you!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Thetford, Vermont
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I have stayed several times at this hotel while traveling; it has an incredibly convenient location, at least for my purposes on the way to the thruway. Upon first visit, I was a little confused as the front desk is on the second floor, but it was easy enough to figure out. The hotel is beautifully decorated and well maintained.... More

Was this review helpful? Yes 1
Montreal, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I spent two nights at this hotel while my son was attending an event at RPI. The hotel staff were friendly and did not hesitate to answer any question or fulfill any request that I had---they were fantastic. Breakfast consisted of hot and cold selections that were absolutely fine, and the price (I believe it was around $11) was very... More

Was this review helpful? Yes 1
Oceanside, United States
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

This hotel is conviently located near the major highways and makes gettign around so easy! The area has alot to offer and there was never a moment that the hotel staff did not go above and beyond to help me or my family memebers! YOU WON"T go wrong with this hotel!

Review collected in partnership with Hilton Garden Inn

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Boston MA
Top Contributor
144 reviews 144 reviews
29 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great front desk personnel - very helpful and upbeat! Reception area on second floor - a bit awkward on entering. Rooms large, comfortable and clean. Must drive to everything - location poor. Didn't partake of breakfast but it is offered for a price.

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Upland, California
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is in a quiet area (which is probably true for most of Troy), with no busy streets outside. The room was what you expect for a Hilton Garden: clean and updated but nothing over the top. Breakfast in the morning was very good.

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N. Virginia
Contributor
18 reviews 18 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Had an overnight stay here while visiting RPI with my son. From the moment we entered the hotel, we were greeted by a staff member who directed us up the stairs to reception. Amanda, the receptionist, was welcoming, pleasant, and helpful. She also informed me that I was the 'guest of the day'.. and received a goodie bag of snacks..nice... More

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Clifton Park, New York
Top Contributor
71 reviews 71 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 1 week ago

I don't know if I've ever experienced such apathy from hotel staff before. Our TV was broken so we called down to the front desk to have someone come fix it. This was a huge inconvenience for the gentleman we spoke to--I suppose that's why he NEVER sent anyone... We also called the front desk around 8PM to have some... More

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DanDolanGM, Manager at Hilton Garden Inn Troy, responded to this review

Dear Valued Guest, Please accept my sincere apologies for the disappointing service and product you encountered durnign your recent stay at our Hilton Garden Inn - Troy, NY. It is our goal to always provide the the type of product and services that not only meet but exceed our guests' expectations. I always share any negative experinaces with our staff... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Bed Linen dirty, left wake up call....never happened, inept staff. Was issued a complimentary breakfast ticket for my inconvenience, then it was taken away saying that it was meant for another person. Did not argue....not worth my time. Would not stay in that particular Hilton Garden Inn again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Slingerlands, NY
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed with a large group for a weekend. The staff is exceptional and doting! The rooms are spacious, clean, and comfortable. The location is very easy to find. Dunkin Donuts and other convenient options nearby. Would highly recommend!!

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Additional Information about Hilton Garden Inn Troy

Address: 235 Hoosick Street, Troy, NY 12180
Phone Number:
Location: United States > New York > Troy
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Troy 3*
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Also Known As:
Hilton Garden Inn Troy Hotel Troy

56 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Number of rooms
127

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