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All 4 Troy hotels

Hilton Garden Inn Troy

3.0 of 5 Hotel   |   235 Hoosick Street, Troy, NY 12180
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Ranked #1 of 4 hotels in Troy
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
GrnBfly Upland, California
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247 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Upland, California
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is in a quiet area (which is probably true for most of Troy), with no busy streets outside. The room was what you expect for a Hilton Garden: clean and updated but nothing over the top. Breakfast in the morning was very good.

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N. Virginia
18 reviews 18 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Had an overnight stay here while visiting RPI with my son. From the moment we entered the hotel, we were greeted by a staff member who directed us up the stairs to reception. Amanda, the receptionist, was welcoming, pleasant, and helpful. She also informed me that I was the 'guest of the day'.. and received a goodie bag of snacks..nice... More

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Clifton Park, New York
Top Contributor
71 reviews 71 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 1 week ago

I don't know if I've ever experienced such apathy from hotel staff before. Our TV was broken so we called down to the front desk to have someone come fix it. This was a huge inconvenience for the gentleman we spoke to--I suppose that's why he NEVER sent anyone... We also called the front desk around 8PM to have some... More

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DanDolanGM, Manager at Hilton Garden Inn Troy, responded to this review

Dear Valued Guest, Please accept my sincere apologies for the disappointing service and product you encountered durnign your recent stay at our Hilton Garden Inn - Troy, NY. It is our goal to always provide the the type of product and services that not only meet but exceed our guests' expectations. I always share any negative experinaces with our staff... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Bed Linen dirty, left wake up call....never happened, inept staff. Was issued a complimentary breakfast ticket for my inconvenience, then it was taken away saying that it was meant for another person. Did not argue....not worth my time. Would not stay in that particular Hilton Garden Inn again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Slingerlands, NY
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed with a large group for a weekend. The staff is exceptional and doting! The rooms are spacious, clean, and comfortable. The location is very easy to find. Dunkin Donuts and other convenient options nearby. Would highly recommend!!

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18 reviews 18 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for one night while we moved our son into his graduate apartment at RPI. We were not disappointed, the room was clean, comfy, and the staff were very helpful. Breakfast buffet was yummy too.

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Malden, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Very good experience for a convention. Lots of nice ballrooms and salons to hold sessions and good service/waitstaff. Convenient access off the highway in Troy and close to Albany. Rooms are modern and have comfortable beds. Free wireless internet is a nice addition.

Review collected in partnership with Hilton Garden Inn

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Baltimore, Maryland
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As of this past week, I've been at this hotel on 3 separate occasions, although each one was related to my kids and RPI. It's really is a great hotel and the staff is really great -- friendly, courteous and always helpful. The manager there, Dan Dolan, is also a great guy! He really cares about his job and does... More

Was this review helpful? Yes 2
Rhode Island
1 review
5 of 5 stars Reviewed 4 weeks ago

This is a really nice hotel. Very clean, top to bottom. Great staff, very friendly, courteous and helpful. Fitness facilities excellent. Great sports bar with very good food. Super comfortable bed. Quiet room even though the hotel resides on a busy street.

Review collected in partnership with Hilton Garden Inn

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Watertown, CT
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 12, 2014

We stayed at the Hilton Garden Inn twice last month and both visits were very pleasant. The rooms were clean and well appointed, the staff was courteous and helpful and the convenience to our destination was excellent. Grandkids visited us and enjoyed the indoor pool. Restaurant was excellent and reasonable. First trip the buffet breakfast was included in the rate,... More

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Additional Information about Hilton Garden Inn Troy

Address: 235 Hoosick Street, Troy, NY 12180
Phone Number:
Location: United States > New York > Troy
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Troy 3*
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Also Known As:
Hilton Garden Inn Troy Hotel Troy

56 photos of this hotel

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
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