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Econo Lodge Tonawanda

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2000 Niagara Falls Blvd., Tonawanda, NY 14150 (Formerly Grand Motor Inn)
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Best prices for: 1 room 1 guest
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Econo Lodge Tonawanda
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53 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Our one night stay at this hotel was very disappointing. It seems that if you have a pet you get a smoking room even if you booked a non-smoking room. The smell of cigars was terrible and we couldn't sleep all night because of the lack of air and coughing. Of course, we did open the window but not a... More 

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GMEconoTonawanda, Guest Relations Manager at Econo Lodge Tonawanda, responded to this review

I am terribly sorry to hear of your disappointment with our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is very important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests.We understand that... More 

Myrtle Beach, South Carolina
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

People are very friendly & accommadating but mattresses are terrible! Facility is clean and well maintained. Easy access to main travel roads. Lots of varied shopping nearby. Facility is quiet and peaceful, no disturbances.

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GMEconoTonawanda, Guest Relations Manager at Econo Lodge Tonawanda, responded to this review

We appreciate how you have let us know what areas of our service impressed you and which were lacking. I'm glad you found our location to be convenient and our hotel to be clean and well maintained. I hope you will find your expectations to be far surpassed during your next visit! More 

St. John's
Level Contributor
49 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed March 19, 2015

Some of the reviews of this motel are not so good. We wonder why. We visited for one night, down from Niagara Falls for St. Patrick's Day, and found the Econo Lodge just fine. It was clean (number one criterion) and surprisingly well appointed with fridge, microwave, large flatscreen TV, two nicely made double beds. We arrived a bit late... More 

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GMEconoTonawanda, Guest Relations Manager at Econo Lodge Tonawanda, responded to this review

I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. It means a lot to hear from guests who are satisfied with all of our services and amenities such as our well appointed fridge, microwave, large flat screen TV, two nicely made double beds, and waffle maker. I am glad... More 

New Orleans, Louisiana
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed October 7, 2014

for the second and last time I have stay in and gave a hotel a second chance . I can honestly say I will not be fooled again. nothing has changed in this hotel except if you steal a facecloth they will charge you 15.00. I undetstand that some people might take a cloth or something this is one way... More 

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GMEconoTonawanda, Manager at Econo Lodge Tonawanda, responded to this review

I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues right away. I also regret to discover that you weren't thoroughly impressed with us twice. It is truly unfortunate when such unexpected maintenance disasters occur and I regret to... More 

Travelers are raving about these Tonawanda hotels

Toronto, Ontario, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 5, 2014

We stayed here overnight, 4 adults 2 rooms. Hotel is well situated and close to shopping. Found the staff to be very friendly and accommodating. Room was clean with frig and microwave. Continental breakfast included waffles, cereal, toast, coffee, tea and juice. Would stay here again.

Was this review helpful? Yes 1
GMEconoTonawanda, Manager at Econo Lodge Tonawanda, responded to this review

It means a lot to us that you’ve taken the time to share the many positive features of your most recent stay with us. We aim to impress with our breakfast, hospitality, and comfortable accommodations. We are glad that you were satisfied with the hospitality of our staff and the convenience of our amenities and we look forward to seeing... More 

1 review
4 of 5 stars Reviewed June 22, 2014

I selected the hotel due to location and being pet friendly. Upon check in the "pet" being a cat was frowned upon, however not explicitly denied in the terms. The $10.00 per day charge with no large up front charge was fair. The room was clean with fresh towels (better than most places), although missing an alarm clock. There was... More 

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GMEconoTonawanda, Guest Relations Manager at Econo Lodge Tonawanda, responded to this review

We appreciate you giving your feedback about your experience. Your feedback is indeed of great importance to us. Thank you for finding the time to share about your stay. Your review is important to us as it helps us to identify problems and take corrective measures. We are constantly looking for ways to enhance the positive experiences of our guests... More 

New Orleans, Louisiana
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed June 5, 2014

From March till October I am traveling all over for work and stay in several hotels and motels. I have stayed in great places to not so great but this time I stayed in the worst place I could have ever stayed in. The desk clerk had a hard time to comprehend the english language and this is NY.Though the... More 

Was this review helpful? Yes 1
GMEconoTonawanda, Guest Relations Manager at Econo Lodge Tonawanda, responded to this review

It is disheartening to hear about your recent experience at our hotel. My sincerest apologies for the inconvenience during your stay in our hotel. Your review is important to us as it helps us to identify problems and take corrective measures. We are constantly looking for ways to enhance the positive experiences of our guests and your valuable feedback will... More 

Highland, New York
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed May 21, 2014

The Hotel is in a good location, but the room was dirty. The bathroom had dirt on all the baseboards and the trim and door was black from dirt. We went to use the fridge and it had sticky goo on it and so did the night stand. The room was small which I don't mind for 1 night but... More 

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GMEconoTonawanda, Guest Relations Manager at Econo Lodge Tonawanda, responded to this review

We appreciate you giving your feedback about your experience. Thank you for finding the time to share about your stay. I sincerely apologize for the very unfortunate incident you experienced at our Hotel. Your review is important to us as it helps us to identify problems and take corrective measures. Thank you for bringing to our attention your experience and... More 

Willseyville, New York
1 review
4 of 5 stars Reviewed February 26, 2014

As always the room was ready when I arrived. Clean, neat, and mostly quiet. The up dates are very nice. I like having a small frig. Wish it was a little easier to get in and out of the parking area on to the road.

Was this review helpful? Yes
GMEconoTonawanda, Guest Relations Manager at Econo Lodge Tonawanda, responded to this review

It is so nice to hear such a wonderful review about our Hotel. Thank you for sharing the details about your recent visit. We are very pleased to hear that you had a pleasant experience following your most recent visit with us. Your feedback is indeed of great importance to us. We hope that you will be more satisfied on... More 

Markham, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 13, 2013

Traveler to US Nigaara Falls/Buffalo Alert: Please DO NOT STAY to Econo Lodge Tonawanda or motel 6 at Niagara Falls: They overbooked and ask you to stay in another motel more than 1/2 hour away in another town. EVEN WITH reservation. what happened: We arrived on Oct 12th at Econo Lodge Tonawanda and when checking in the hotel manager (who... More 

Was this review helpful? Yes 3
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