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Riverside Hotel

Riverside Drive, Branston, Burton upon Trent DE14 3EP, England
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349 Reviews from our TripAdvisor Community

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Audenshaw, UK
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Took my dog and we both loved it. Lots of places to walk the dog, and a great riverside venue for weddings. Staff are friendly and helpful, free service in the room if you don't want to eat in the dining area (so ideal for lone females).

Helpful?
Thank AthenaAudenshaw_UK
Branston, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

£55, double ended bath, fantastic food with room service, comfy bed and breakfast til 12 noon even in the week! What more can you want?? Fantastic value for money and all the staff were very friendly and nothing was too much trouble. We had a wonderful relaxed Sunday! Thankyou so much! Would highly reccomend the superior room.

Helpful?
Thank ashley_curtis_86
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Many thanks for your comments, we are so pleased to hear that your had such a relaxing stay. I shall pass your comments onto our team. We hope to see you again soon More 

Liverpool, United Kingdom
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at this lovely pub\hotel on 31st Dec-1st Jan with our nine year old son and dog. What can I say..we had a lovely time. The pub is charming and full of character and there was a really welcoming atmosphere from the staff especially the bar man Simon. The location is idyllic right on the riverfront and was ideal for... More 

Helpful?
1 Thank LM_ando251
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Many thanks for your comments, we are so pleased to hear that your had such a great stay over the new year. I shall pass your comments onto our team. We hope to see you again soon. More 

Ipswich, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed January 2, 2016 via mobile

Spent a very enjoyable Christmas at the Riverside Hotel with 5 members of my family. We arrived on Christmas Eve and stayed until Boxing Day with delicious meals being served on each of the days. 2 of our rooms had views of the river Trent and although the rooms were compact, we didn't have any complaints other than despite turning... More 

Helpful?
Thank Brian E
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Many thanks for your kind words, It is so good to hear that you had such a great Christmas break with us. I shall pass on your sentiments to our staff. We hope you will visit us again very soon. More 

Hanley
1 review
4 of 5 stars Reviewed December 29, 2015

Was really worried as had booked hotel then read reviews but the hotel was fine. The restaurant and bar were cosy and food was lovely. Just as little noisy as a party was taking place and guests were noisy on returning to their rooms. Overall a nice break in a lovely setting.

Helpful?
Thank Tracey H
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Many thanks for your comments after your stay with us. We are happy to hear that you enjoyed your stay and food. Sorry to hear that other guests were noisy when returning to their rooms, we often find that the rooms on the garden side of the hotel are quieter More 

Burton upon Trent, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 25, 2015

To be honest I was a little apprehensive when informed that I was going to a wedding at the riverside. The building is shabby and some what in need of a lick of paint to say the least. Well I shouldn't have been concerned .the wedding banquet room was first class, beautifully decorated. And the food as good as I... More 

Helpful?
Thank Tony H
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Thank you for your review on the wedding you attended here at the riverside hotel. I will pass on your kind words to all the staff and I'm Glad we beat your expectations and hope to see you in the new year More 

MIDLANDS
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 20, 2015

Cannot remember the last time we had anything like a decent Christmas meal, until now. Just had a fantastic 3 course meal at the Riverside Hotel. Absolutely perfect. Everything was cooked to perfection. Staff were wonderful. Well done. .

Helpful?
Thank GREECEY
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Many thanks for your brilliant review, we are all so pleased to hear that you enjoyed your Christmas meal. I will pass your comments on to our team. We hope to see you again in the New Year More 

Derby, United Kingdom
1 review
1 of 5 stars Reviewed December 14, 2015

were do i start the room was dirty and the mould was out of this world all around the windows the bathroom was covered in it. The head board on the bed had all holes picked in it. stains on the walls and so much more placed my shirt on the rad to warm for the morning and it was... More 

Helpful?
Thank adams261079
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Thank-you for your review on trip advisor, As we discussed during our phone call we undergoing a refurbishment in January which will correct all the issues you found with the room. Hopefully we look forward to seeing you next summer More 

Travelers are raving about these Branston hotels

Potter Heigham, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 2, 2015 via mobile

Booked three double rooms for family for a Thursday night stay. The hotel was decorated for Christmas and was very 'homely'. All staff were welcoming and helpful. The rooms may be considered dated by others but we found them to be fine, clean and comfortable. The food served in the restaurant in the evening and at breakfast was excellent. A... More 

Helpful?
Thank TheStones99
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Many thanks for your review. We are all so pleased to hear that you enjoyed your stay with us and our team made you feel welcome here. We are having a refurbishment in the New Year, we are so excited. We do hope you will come back and visit us again when this has been done. More 

Newcastle upon Tyne, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 28, 2015

the pub side was fantastic,great staff,food and drink,but boy the rooms need a full refurb,the window frames were rotten and the shower leaked all over the bathroom floor.Although we only paid £40 for the night we expected a bit better quality of room,on the plus side,the breakfast was superb

Helpful?
Thank pepperland1
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Many Thanks for your review of "The Riverside". I will pass on your kind comments to my team about the service you received. The good news about the hotel is that in the new year we are to undergo a full refurbishment. More 

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