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Riverside Hotel

3.0 of 5
Riverside Drive, Branston, Burton upon Trent DE14 3EP, England
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Riverside Hotel
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Riverside Hotel
Riverside Hotel
Riverside Hotel
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237 reviews from our community

Traveler rating
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    54
    30
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31
120
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31
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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    (237)
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Cologne, Germany
1 review
5 of 5 stars Reviewed 3 days ago NEW

I came here incidentally because I originally was booked into another Hotel, which I found too terrible to stay so I needed an alternative spontaneously. The Riverside turned out to be a great solution, really liked that place. Nice and quiet placed at the River Trent, I had a cute little room, that was clean and with a shower that... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Thank you very much for your kind words, they are hugely appreciated by the whole team. We are very glad you came across us and chose to stay, we hope to see you again in the future. More 

Burton-upon-Trent, null, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Food not good, had 2 glasses of wine with meal when I got home realised been charged for 1 bottle plus 1 glass of wine. Rang the manager and he asked if I could call back with the receipt the next day. I did as he asked only to be told that for all he knew I had drank a... More 

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Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Your comments have been noted and reviewd with the team. More 

Travelers are raving about these Branston hotels

Lancaster, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a lovely stay at this hotel over the Bank holiday weekend. We only stayed one night from the Sunday to the Monday. Lovely staff, room was basic but nice enough - Shower in the River View room no: 22 was AMAZING!

Was this review helpful? Yes
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Thank you for your reviw on Trip Adviser, we are really pleased you had a great stay with us and have passed your comments on to the Team. Look forward to seeing you again . More 

English Riviera, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

We stayed for 2 nights at the Riverside Hotel and used it as a base for watching the Superbike racing at Donington.( which is only 30 mins away). The hotel room was clean and comfortable, and the cleaners came in each day to top up, empty bins and change towels. The bar staff were very friendly with and there was... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Thank you very much for taking the time to visit trip advisor and writing your lovely review. I was very pleased to learn that you found the staff to be very helpful at the Riverside, and we lookforward to seeing when you are next visiting Donnington Race Track. All your great comments will be passed on to the Team. More 

Burton on Trent
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Visited just for food,The lasagne actually tasted homemade and the chips were lovely & crispy ( unlike the Horseshoe or Albion who are producing supermarket style lasagne plus chips that are neither crispy or fully cooked ) The service was great ( thanks Sam ). We would recommend to friends & will be back soon .

Was this review helpful? Yes 2
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Thank you for taking the time in writing a fantastic review on your experience, which we will share with the Team at the Riverside. More 

Lapta, Cyprus
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed at the riverside for a week while visiting friends and family in the area. Couldn't fault a thing, our rooms were comfortable, impeccably cleaned each day , the housekeeping girls , Dawn and Tracy were so helpful , nothing was too much trouble , and this was the attitude we found from staff in all areas of hotel,... More 

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Thank you very much for taking the time to visit trip advisor and writing your lovely review. I was very pleased to learn that you found the staff to be pleasant and helpful at the Riverside, and we lookforward to looking after you again when you are next over from Cyprus. More 

rural Staffordshire
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here a few days ago on a bed and breakfast basis and would definitely stay here again. This is a traditionally furnished hotel so don't expect ultra modern styling but it's very comfortable and exceptionally clean. Whilst the decor may be may be a little tired in places our bathroom was up to date and spotless and the... More 

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Thank you for your feedback. We are pleased to hear you enjoyed your stay with us and found our staff to be friendly and polite. We are glad you found our hotel to be clean and comfortable. We look forward to welcoming you back soon! More 

St Helens, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We had suffered a dreadful Christmas meal where too many people were served by too few staff. Our stay on Wednesday and Thursday 25th and 26th March 2015 was free to compensate us for this. The turnround since our previous visit was immediately noticeable. Trevor the new Manager was the epitome of efficiency. We were allocated a room overlooking the... More 

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Thank you for your review on Trip Advisor. We are sorry to hear that you didn’t have a good experience for your Christmas meal. We are pleased to hear that you enjoyed your time with us and enjoyed your complimentry stay. We are happy to hear you found our team to be very helpful and found our food to be... More 

Burton upon Trent, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Recent visit on mothers day and Thursday before. Previous was not great but the new manager has turned it all round. We had the burger and it homemade and cooked perfectly. Chip and onions ring great. We then book for mothers day. The menu choice cover all areas with great classic, Pate was homemade, Soup to die for. The main... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

We are so happy that you enjoyed your stay with us and enjoyed our food. We are very pleased to hear that you found our team to be doing a great job, and we look forward to welcoming you back very soon. More 

1 review
4 of 5 stars Reviewed 3 weeks ago

This is a good hotel that hasn't changed much since I last stayed 17 years ago. The staff are helpful, the cleanliness is good as is the food and location. My only gripe is the bathrooms. You can hear when your neighbours are in the bathroom or in fact talking in their room. The plumbing is very noisy and you... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Thank you for your review on Trip Advisor. We are really pleased you enjoyed your visit,Thank you for your comments regarding the accomodation, I am pleased to say that our accomodation will be going through a refurbishment in the coming year. More 

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