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Riverside Hotel

Riverside Drive, Branston, Burton upon Trent DE14 3EP, England
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Riverside Hotel
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Riverside Hotel
Riverside Hotel
Riverside Hotel
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231 reviews from our community

Traveler rating
    59
    73
    54
    29
    16
See reviews for
29
119
11
29
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (231)
  • Mar-May only
    (46)
  • Jun-Aug only
    (55)
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    (71)
  • Dec-Feb only
    (59)
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rural Staffordshire
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here a few days ago on a bed and breakfast basis and would definitely stay here again. This is a traditionally furnished hotel so don't expect ultra modern styling but it's very comfortable and exceptionally clean. Whilst the decor may be may be a little tired in places our bathroom was up to date and spotless and the... More 

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St Helens, United Kingdom
2 reviews
4 of 5 stars Reviewed yesterday NEW

We had suffered a dreadful Christmas meal where too many people were served by too few staff. Our stay on Wednesday and Thursday 25th and 26th March 2015 was free to compensate us for this. The turnround since our previous visit was immediately noticeable. Trevor the new Manager was the epitome of efficiency. We were allocated a room overlooking the... More 

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Burton upon Trent, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Recent visit on mothers day and Thursday before. Previous was not great but the new manager has turned it all round. We had the burger and it homemade and cooked perfectly. Chip and onions ring great. We then book for mothers day. The menu choice cover all areas with great classic, Pate was homemade, Soup to die for. The main... More 

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1 review
4 of 5 stars Reviewed 6 days ago NEW

This is a good hotel that hasn't changed much since I last stayed 17 years ago. The staff are helpful, the cleanliness is good as is the food and location. My only gripe is the bathrooms. You can hear when your neighbours are in the bathroom or in fact talking in their room. The plumbing is very noisy and you... More 

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Hornchurch Essex
Contributor
11 reviews 11 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a lovely hotel overlooking the River Trent with plenty of external seating for those who are lucky enough to be staying during the summer, the staff are very friendly and welcoming. The bar area is spacious and has a good selection of beers. We ate in the restaurant for both nights that we stayed, and have to say... More 

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Suffolk UK
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a most enjoyable,comfortable stay at this little hotel. The staff are very friendly, professional and accommodating...nothing is too much trouble. I must make special mention of Lewis (hope spelling of name is correct) who engages well with all the clients ensuring they are happy & the atmosphere excellent. Also a big Thanks to Chris & Dawn in housekeeping... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Thank you for your review on Trip Advisor. We are really pleased you enjoyed your visit and thank you for your nice comments regarding our team members. We look forward to seeing you again in the future when you next travel this way from Suffolk. More 

Bolton,England
Reviewer
3 reviews 3 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

My fiance and I stayed here for 2 nights, from 16th March. However, we liked it that much, we booked an extra night. Whilst the hotel itself is in need of some modernisation, this did not detract from the charm of the building and surrounding area. The meals, save one, were excellent and of a high standard. The only downside... More 

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Thank you for your review on Trip Advisor. We are really pleased you enjoyed your visit and thank you for your nice comments regarding our team members. We are glad that you enjoyed your stay and we look forward to seeing you again in the future. More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Tired and neglected appearance tucked away on the back of a small housing estate built in the 70s,The hotel could do with a major refurbishment, but very quiet though good location in summer for walking along the riverside and if your into fishing but not in the winter.

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Thank you for your review, your comments have been noted and we are planning a referbishment in the coming year. More 

Leighton Buzzard, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Super atmosphere good service friendly staff good food. Food and drinks had were perfect. Staff very good and the breakfast staff gave us good information on the area Will stay here again excellent value.

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Thank you for your review on Trip Advisor. We are really pleased you enjoyed your visit and are grateful of your nice comments regarding our team. We are glad that you enjoyed your food especially our great breakfasts. Lets hope we see you again in the future. More 

New York City, New York
Contributor
17 reviews 17 reviews
16 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This an excellent., well run and customer focussed hotel. We booked for 2 nights for my wife and I plus our Westie, Ripley. The room was overlooking the river and appeared to hace recentlypainted. Clean and spotless. The recetion staff were very pleasant, as all were from the Bar, serving meals and the jolly cleaners. Banter and chat excellent. Breakfast... More 

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Thank you for your great feedback. We're glad you found your Riverside view room to be of an excellent standard. Our staff are always on hand to attend to you and your dogs every need and we look forward to welcoming you back soon, to enjoy more of our great food and hospitality. More 

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