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Riverside Hotel

3.0 of 5 Riverside Drive, Branston, Burton upon Trent DE14 3EP, England
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Riverside Hotel
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Riverside Hotel
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Riverside Hotel
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204 reviews from our community

Traveler rating
    51
    61
    51
    27
    14
See reviews for
27
105
10
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (204)
  • Mar-May only
    (34)
  • Jun-Aug only
    (55)
  • Sep-Nov only
    (71)
  • Dec-Feb only
    (44)
All months
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We got married at the riverside on 5th october. Everything ran smoothly & had a fantastic day! All our guests loved it! It was quite warm so guests sat outside while having our photos taken. Great views of the river & our photos are beautiful!! Food was served lovely & hot & everyone said how lovely it was. At night... More 

Was this review helpful? Yes
Limoges, France
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Arriving through the housing estate the front of the hotel is disappointing, it looks tired. The computer wasn't working and it took 15 minutes to get registered. The entrance to the hotel rooms is a bit bland and more like a squaddie's barracks entrance. I went to the bar, IPA (Greene King) is off, local beer, off. First 2 choices... More 

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Thankyou for your feedback, I understand from your review that there are some areas of your stay that could be improved upon and we have taken your feedback on board. We had a particularly busy weekend on ales that was unexpected and we apologise that not all of them were available during your stay. We're glad that you found the... More 

Berlin, Germany
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Room keys? Are you kidding me? No I am not. Actual keys, the ones that will get you in trouble if you lose them, that´s what you get in this hotel. The free breakfast choice was minimalistic, as in "very few things to choose from". The food, while ok, was pricey, and the rooms were old. The staff was helpful... More 

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Thankyou for your feedback, we're glad that you enjoyed your stay with us and pride ourselves on our standard of food and competitive prices so we will be looking at ways to improve that further. We look forward to seeing you again soon. More 

London, United Kingdom
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed November 19, 2014

I booked this hotel because it was very close to a wedding venue and the price was good considering it included breakfast. We had a very good night's sleep and enjoyed the power shower. The breakfast was absolutely delicious - I really rate the Eggs Benedict! In fact, I enjoyed the decor of the restaurant. However the bedroom needed urgent... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Thankyou for your feedback. We are really pleased that you enjoyed breakfast with us! We are working to fix the issues in our rooms and hope to welcome you back soon More 

Liverpool, United Kingdom
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed November 18, 2014

well time does not stand still even at the Riverside Hotel, or at least I thought, 3 years after my first visit, and can I say, I was sadly not surprised. The hotel hasn't changed and things are definitely no better. The rooms are desperate and they were 3 years ago for some renovation...please...this seriously needs addressing. The rooms are... More 

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Thank you for the recognition of our team & the quality of our food, we will be working to fix the issues you have raised about our bedrooms, hope to see you again soon. More 

Blackpool, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 17, 2014

We booked this hteol, as our son is getting married in Burton next year and we wanted to explore the area. we paid £65 for a double room for one night, but decided to stay for 2 and got a separate booking nearer the time for £45, both including breakfast The location is lovely, right by the side of the... More 

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

We are really pleased that you enjoyed your time with us & hope to see you again soon! More 

Gloucester, United Kingdom
Senior Contributor
47 reviews 47 reviews
6 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed November 17, 2014

Wonderful breakfast choices presented and served by lovely staff. Eating and drinking areas quite good. Sadly the accommodation let the whole place down. Rooms small and very tired. Dark carpet (grey mix) not matching curtains and armchair fabric (orange). Furniture chipped and stained pine reminiscent of 1970s and 1980s. Windows peeling and hot pipes leading to radiators exposed. Bed was... More 

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Thanks for the great feedback about our team & the breakfast we offer, we will make room 10 our next bedroom to update, when you next stay please do ask for one of our rooms that have recently been refurbished which we hope meet your requirements. More 

Sheffield, United Kingdom
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 9, 2014

The hotel is situated at the side of the River Trent and no doubt would be far more attractive on a nice summers day. We visited on a rainy miserable November Friday and Saturday. The staff were helpful and chatty. The bedroom and fittings were adequate. The bed was extremely comfortable which resulted in a goods night sleep. There was... More 

Was this review helpful? Yes 3
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Great to hear your constructive & positive comments, we are constantly decorating & lifting the presentation of the hotel & look forward to seeing you next time you visit More 

Tamworth
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed November 8, 2014

We booked this for a two night stay. The room was clean and very comfortable. The meal on the first night was ok but I had to stop the waitress taking my plate away before my wife had finished her meal. Breakfast is served till 12 noon. On arriving just before 10.30am we found the buffet had been cleared. "I... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Thank you for your positive comments, we are very pleased that you enjoyed your stay with. More 

2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 29, 2014

we stayed here for Saturday night two weeks ago, booking a double room for £55. hotel bar and restaurant nice with open fireplace, and breakfast was also nice, with a good selection and friendly staff. the room was very basic and could do with a refurbishment, but it was clean and was adequate for somewhere to get your head down... More 

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Thank you for choosing The Riverside and for taking the time to let us know about your stay. I'm so please to hear that you found our bar, restaurant and breakfast to be nice and my team to be friendly, we always strive to ensure our guest have an enjoyable stay. We look forward to seeing you again next time... More 

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Additional Information about Riverside Hotel

Address: Riverside Drive, Branston, Burton upon Trent DE14 3EP, England
Location: United Kingdom > England > Staffordshire > Burton upon Trent > Branston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Riverside Hotel 3*
Number of rooms: 22
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Also Known As:
Riverside Hotel Staffordshire

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