We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Riverside Hotel

3.0 of 5 Riverside Drive, Branston, Burton upon Trent DE14 3EP, England
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Riverside Hotel
Professional photos View all
Browse nearby
Riverside Hotel
Riverside Hotel
Riverside Hotel
Write a Review

201 reviews from our community

Traveler rating
    50
    61
    49
    27
    14
See reviews for
26
105
9
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (201)
  • Mar-May only
    (34)
  • Jun-Aug only
    (55)
  • Sep-Nov only
    (70)
  • Dec-Feb only
    (42)
All months
London, United Kingdom
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I booked this hotel because it was very close to a wedding venue and the price was good considering it included breakfast. We had a very good night's sleep and enjoyed the power shower. The breakfast was absolutely delicious - I really rate the Eggs Benedict! In fact, I enjoyed the decor of the restaurant. However the bedroom needed urgent... More

Was this review helpful? Yes
Liverpool, United Kingdom
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

well time does not stand still even at the Riverside Hotel, or at least I thought, 3 years after my first visit, and can I say, I was sadly not surprised. The hotel hasn't changed and things are definitely no better. The rooms are desperate and they were 3 years ago for some renovation...please...this seriously needs addressing. The rooms are... More

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Thank you for the recognition of our team & the quality of our food, we will be working to fix the issues you have raised about our bedrooms, hope to see you again soon. More

Blackpool, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We booked this hteol, as our son is getting married in Burton next year and we wanted to explore the area. we paid £65 for a double room for one night, but decided to stay for 2 and got a separate booking nearer the time for £45, both including breakfast The location is lovely, right by the side of the... More

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

We are really pleased that you enjoyed your time with us & hope to see you again soon! More

Gloucester, United Kingdom
Senior Contributor
46 reviews 46 reviews
5 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago

Wonderful breakfast choices presented and served by lovely staff. Eating and drinking areas quite good. Sadly the accommodation let the whole place down. Rooms small and very tired. Dark carpet (grey mix) not matching curtains and armchair fabric (orange). Furniture chipped and stained pine reminiscent of 1970s and 1980s. Windows peeling and hot pipes leading to radiators exposed. Bed was... More

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Thanks for the great feedback about our team & the breakfast we offer, we will make room 10 our next bedroom to update, when you next stay please do ask for one of our rooms that have recently been refurbished which we hope meet your requirements. More

Sheffield, United Kingdom
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is situated at the side of the River Trent and no doubt would be far more attractive on a nice summers day. We visited on a rainy miserable November Friday and Saturday. The staff were helpful and chatty. The bedroom and fittings were adequate. The bed was extremely comfortable which resulted in a goods night sleep. There was... More

Was this review helpful? Yes 3
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Great to hear your constructive & positive comments, we are constantly decorating & lifting the presentation of the hotel & look forward to seeing you next time you visit More

Tamworth
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked this for a two night stay. The room was clean and very comfortable. The meal on the first night was ok but I had to stop the waitress taking my plate away before my wife had finished her meal. Breakfast is served till 12 noon. On arriving just before 10.30am we found the buffet had been cleared. "I... More

Was this review helpful? Yes
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Thank you for your positive comments, we are very pleased that you enjoyed your stay with. More

2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

we stayed here for Saturday night two weeks ago, booking a double room for £55. hotel bar and restaurant nice with open fireplace, and breakfast was also nice, with a good selection and friendly staff. the room was very basic and could do with a refurbishment, but it was clean and was adequate for somewhere to get your head down... More

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Thank you for choosing The Riverside and for taking the time to let us know about your stay. I'm so please to hear that you found our bar, restaurant and breakfast to be nice and my team to be friendly, we always strive to ensure our guest have an enjoyable stay. We look forward to seeing you again next time... More

Sussex
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There is only one fair way to rate premises- based on facilities, service in direct relation to what you pay. We stayed for 1 night in room 4. Small room with 70,s style pine furniture and an attempt at a modern headboard. Mismatched bedside lamps. The bed was comfy, the bedding very good. The room was boiling and no way... More

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Thank you for taking the time to review our hotel. I'm so pleased to hear that you had a pleasant stay and found our hotel to be clean comfortable and offer good value. We are always striving to improve and I'm sure next time you visit you'll notice the on going work has progressed. We look forward to seeing you... More

Burton upon Trent, United Kingdom
1 review
1 of 5 stars Reviewed 4 weeks ago

Went for a lunch time drink after moving to the area a month ago. Took ages to get bar service! Partner decided it would be nice to have a meal here at a later date. There were six of us for an evening meal chosen from the set menu. Nothing to go wrong! Nothing went right! Food orders were wrong.... More

Was this review helpful? Yes
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Thank you for taking the time to let us know about your recent visit. I'm so very sorry to hear about your experience and can only apologise, this is not the level of service or food quality that we usually deliver and I would really like to find out more information, so that I may resolve our shortcoming. Pls could... More

Bromsgrove, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Sam our waitress was fantastic, friendly and helpful and very dog friendly. Great walks for your dog and allowed in the bar where you can eat also. Food was good. Hotel was very poor, not much room for two people let alone a dog and a large one. Sadly in need or refurbishment and modernisation. Very noisy form other guest... More

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Thank you for taking the time to review our hotel. I'm so pleased to hear that Sam was fantastic, friendly and helpful and very dog friendly. We do have some fantastic walks around here and it's great that you made use of them. We'll have to see if we can find some quieter guests so that next time you visit... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Riverside Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Riverside Hotel

Address: Riverside Drive, Branston, Burton upon Trent DE14 3EP, England
Location: United Kingdom > England > Staffordshire > Burton upon Trent > Branston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Riverside Hotel 3*
Number of rooms: 22
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Priceline, TripOnline SA and Odigeo so you can book your Riverside Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Riverside Hotel Staffordshire

69 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (58)
Viewed
Dining (6)
Viewed
View from room (3)
Viewed
Room/suite (15)
Viewed
Bathroom (5)
Viewed
Hotel & grounds (11)
Viewed
Family/play areas (1)
Viewed
Other (17)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Pool/beach area (1)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (1)
Viewed
Dining (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay