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Riverside Hotel

Riverside Drive, Branston, Burton upon Trent DE14 3EP, England
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Best prices for: 1 room 1 guest
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Riverside Hotel
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Riverside Hotel
Riverside Hotel
Riverside Hotel
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257 reviews from our community

Traveler rating
    72
    82
    56
    30
    17
See reviews for
35
125
11
38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
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    (257)
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    (72)
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    (55)
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    (59)
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Macclesfield, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed today NEW

Stayed at the Riverside for a short break. Found the hotel to be very welcoming and tastefully decorated. The reception staff were helpful in directing us to our room. The room was small but again, tastefully decorated, clean and comfortable. After the afternoon out in the local area, we returned for our evening meal in the hotel restaurant. The bar... More 

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England, United Kingdom
1 review
3 of 5 stars Reviewed yesterday NEW

Stayed here for friends wedding,lovely setting,rooms adequate and comfy,excellent buffet and nice breakfast,unfortunately when I realised I had left behind a piece of personal property and rang about this it was never recovered,disappointing end to a fantastic stay

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London, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

What wonderful staff hope Sam enjoyed her birthday! We stayed for sadly just one night but the views were amazing and the breakfast was a real treat with plenty to choose from. The staff were wonderful, polite and very helpful and would happily recommend this hotel to anyone.

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North Ferriby, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

I stayed recently at the Riverside Hotel for one night together with my wife. We were pleasantly surprised at the great location, right on the side of the River Trent. The staff are exgremely friendly and welcoming and i would certainly recomend staying here if you are in the area on business or for leisure.

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Birmngham
Contributor
16 reviews 16 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 1 week ago

We have been using this hotel for many years. Tonight twenty of us were told to go to bed at 11:30 despite having drinks we had paid for as guests. The manager told us this was as a result of change to the law last year. Changes I can find nothing on the Internet about. I object too being lied... More 

Was this review helpful? Yes 1

Travelers are raving about these Branston hotels

Newport, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I have been staying at the Riverside each week for the last 7 months. The service and food is excellent, staff welcoming and friendly and rooms cosy and clean. All staff have made my stays away from home very enjoyable and they have all looked after me especially Joe who serves breakfasts. Alas my weekly visits have come to an... More 

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Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Thank you very much Gail for your fantastic 5 star review, it has been our pleasure looking after you, your husband and your little dog. I have passed your comments on to the Team at The Riverside Hotel and we all hope to see you when you are next in Branston More 

1 review
3 of 5 stars Reviewed 2 weeks ago

My Daughter’s Wedding reception was held at the hotel on the 2nd May. In general it was a very nice day, but there were a few problems which lost some of the magic for the day. 1) The wedding guests were not directed to the correct entrance, resulting in they did not receive their welcome drinks. After trying to find... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Thank you for your feedback regarding your daughters wedding on the 2nd May I have noted the issues you have highlighted in your review and we will take steps to correct the issue with the management More 

Contributor
19 reviews 19 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed there three times, and they've always made us feel welcome. They serve very good breakfasts. Nice spacious restaurant and bar with tables by the Trent. They kept my cap for six months after I left it there and let me have it back!

Was this review helpful? Yes
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Thank you very much for your review, We are really pleased you enjoyed your stay with us again, and hope you continue to keep coming back. Also we are very happy to see you have been reunited with your Cap after a long six months apart. More 

Jersey, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

My mother celebrated a significant birthday today at the Riverside by having lunch with her girlfriends. She had a great time, the food was lovely and she was looked after by everyone! A big thank you to Sam for making sure it all went smoothly from all the family.

Was this review helpful? Yes
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Thank you for your fantastic review, We really enjoy looking after you all on your special day. Your feed back has been passed on to Sam and the team. Looking forward to seeing you soon again for lunch. We are always happy to make your visit a special experience. More 

Burton upon Trent, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wonderful location, excellent wedding venue, delicious food, comfy rooms. My son got married here on Saturday and it was a fantastic day, excellent for photographs by the river and in the gardens. The staff were extremely friendly and helpful, always with a smile. Our room ,as we stayed over, which I recommend , was comfortable, clean and had wonderful views... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Riverside Hotel, responded to this review

Thank you very much for your fantastic review you left us when we catered for your sons Wedding on the 2nd May at The Riverside. It was a pleasure to read and to know our team delivered great customer service. I will pass on your feedback to the whole team, and we hope to see you and your family again... More 

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