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BEST WESTERN PLUS Ticonderoga Inn & Suites

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260 Burgoyne Road, Ticonderoga, NY 12883
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1 room 1 guest
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BEST WESTERN PLUS Ticonderoga Inn & Suites
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200 Reviews from our TripAdvisor Community

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Traveler rating
    100
    70
    25
    4
    1
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71
58
12
32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed for two nights in August 2015. The hotel staff are kind and helpful and the rooms are very clean! We enjoyed the restaurant and the gym was well-equipped. We would definitely stay here again if we found ourselves in Ticonderoga!

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atlanta
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Clean room, staff was terrific. I'd stay again. The pool and hot tub area was lovely, ample parking. Very noisy fridge in room 110 but we loved the room. Front desk staff, breakfast room staff and housekeeping were terrific.

Was this review helpful? Yes 1
Brooklyn, New York
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed over night, the room was clean and nice. The restaurant had really good food, I enjoyed the wings and had a nice cocktail. All staff was really friendly and helpful. The pool was small but clean. Would go again.

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Reston, VA
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent 2 nights here to visit Fort Ticonderoga on our way south. We ate both dinners and breakfasts in the Burgoyne Grill in the hotel - very nice to have an inhouse restaurant after a hard day of sightseeing! I particularly liked my vegetarian lasagna, and the onion rings. At breakfast, they will cook scrambled eggs to order; someone... More 

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Shrewsbury, Massachusetts
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

I would recommend staying here when visiting Ticonderoga. The service was very good. The restaurant was excellent and it was one of the cleanest hotels I have been in. The hotel amenities are very good and the price is very reasonable for what you get. Would definitely go back if I am in the area.

Review collected in partnership with Best Western

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Millbury, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Room was very clean and new with comfortable bed. The staff was very professional and helpful. Restaurant had large portions of good food with excellent service. Hotel is only minutes from the fort which is the only real attraction in the area other than hiking.

Review collected in partnership with Best Western

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Phoenix, Arizona
Level Contributor
8 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Pricey but clean and comfortable. No microwave in room. Kids running in halls and yelling. Kids playing in exercise room....no parents in sight. Would try for another hotel next time. Breakfast average. Strong chlorine smell from indoor pool.

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1 review
3 of 5 stars Reviewed 3 weeks ago

Good Quality overall--Internet speed does need to be improved. Staff provided very good customer service and they were able to improve the internet by moving our assigned room to a better internet speed area of the motel

Review collected in partnership with Best Western

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Allison K, Public Relations Manager at BEST WESTERN PLUS Ticonderoga Inn & Suites, responded to this review

I am very glad we were able to find your wife better wifi in the building. I really felt her frustration when you arrived and we have looked into the wifi features that we have in the hotel and doubled checked the connectivity all throughout the building. Thank you again for staying with us and hopefully you will stay with... More 

Edison, New Jersey
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
1 of 5 stars Reviewed 4 weeks ago

They haven't a clear understanding of the importance of customer service. It's pathetic. Just about everything about it. Having to yell over the TV while checking in or at the desk at all. If they're not watching a game show at full volume, they're in the restaurant trying to get food while on the clock. Or, nowhere in sight and... More 

Was this review helpful? Yes
Allison K, Manager at BEST WESTERN PLUS Ticonderoga Inn & Suites, responded to this review

I am very sorry that you had such a trying time at our hotel. I have already spoken to the appropriate departments about your concerns and we are fixing them. If you would like to speak to me about this, I would welcome your call and also the chance to turn your suggestions into improvements for the future. My phone... More 

2 reviews
4 of 5 stars Reviewed 4 weeks ago

This hotel has a nice gym, pool and hot tub. This was great after long days of driving. Out of our 2 weeks traveling, our best meals were in their restaurant. Most hotel restaurants can be very average, but we were very happy with this one. The front desk was very friendly and helpful about the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
Allison K, Public Relations Manager at BEST WESTERN PLUS Ticonderoga Inn & Suites, responded to this review

So happy you enjoyed our restaurant. Hopefully you enjoyed the rest of your travels and thanks very much for choosing us. We try very hard to learn about what is going on in the area so we can make sure and provide the best and more accurate area information for our guests. Have a great rest of the summer and... More 

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