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Doubletree by Hilton Tarrytown

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455 South Broadway, Tarrytown, NY 10591
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1 room 1 guest
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Doubletree by Hilton Tarrytown
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889 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
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New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Our room was clean and was on par with all the other Doubletrees at which I have stayed. Lyndhurst was within walking distance, and the train station, Kykuit, downtown Tarrytown were all a short drive away. All the staff at the Front Desk were helpful and friendly - when we asked them if there was a way we could heat... More 

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Miami, United States
1 review
1 of 5 stars Reviewed 4 days ago NEW

Extremely Poor soundproofing - can hear people in hallway and in rooms above. The hallway and rooms smelled of carpet fresh product. The experience is more like a motel than hotel. Staff is friendly and do the best with what they have.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Linda R, Director of Sales at Doubletree by Hilton Tarrytown, responded to this review

Thank you for your feedback. The hotel has 24 hour security and at the first mention of noise, an officer is automatically dispensed to the area. We make every effort to make our guests as comfortable as possible. Regards, Linda More 

Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Do Not I repeat Not stay at Doubletree Tarrytown Ny, Restaurant overpriced and food or drink cold. Purchased a Latte for 5 an change it was cold and pretty sure just alot of creamer in regular coffe.Served cake in cardboard box no liner,no napkin nothing jsut cake on top of the cardboard container again over priced. Hotel staff stand offish,... More 

Was this review helpful? Yes
Linda R, Director of Sales at Doubletree by Hilton Tarrytown, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience... More 

Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has got their customer service process figured out. There was a specific desk I could go to to check in as a Diamond hhonors member. The lady was very kind and got me situated and on my way very quickly. The room was standard Doubletree- nothing spectacular but the lobby was BEAUTIFUL!

Was this review helpful? Yes 2
Linda R, Director of Sales at Doubletree by Hilton Tarrytown, responded to this review

Thank you for the five star review! More 

nepean, Canada
1 review
3 of 5 stars Reviewed 1 week ago

We stayed 3 nights, hotel ok but expected a higher standard of room, facility from Hilton. Most staff helpful, one minor issue with waitress/restaurant staff. A couple of noisy events over weekend, dominated lobby (guests w small children, unsupervised) and hallways

Review collected in partnership with DoubleTree by Hilton

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Atlanta, Georgia
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Doubletree Tarrytown is a perfect example of what you get when you have a well established hotel that truly believes in customer service. From the time you check in until you leave, everyone at this hotel has your best interest in mind. Joe at the Bar makes you feel like you are at home Aviva who handles group reservations... More 

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Linda R, Director of Sales at Doubletree by Hilton Tarrytown, responded to this review

Thank you for the five star review! More 

Chicago, Illinois
Level Contributor
879 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 331 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The main lobby and outside of the Doubletree Tarrytown are great but the rest of the hotel really needs some work. We had a group event there and most of our rooms were messed up, they didn't have our dinner reservation and put us in a hall that felt miles away and was so loud. The hotel layout isn't great... More 

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Columbus, Ohio
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

$2/bottle of water, after charging nearlty $150/night for a room - come on, people, rise up & protest - I did, but got nowhere... At the hotel for an onsite wedding (and rehearsal dinner), so our party spent quite a bit of money at the property. In fact, my husband, a lawyer, was the officiant at the ceremony, held in... More 

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Linda R, Director of Sales at Doubletree by Hilton Tarrytown, responded to this review

Thank you for taking the time to review our hotel. We’re very sorry you experienced an undesirable level of customer service with us. We appreciate you alerting us to this issue and we hope you will give us a second chance if you return to the area. Regards, Linda More 

Chicago, Illinois
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We decided to stay in Tarrytown for the weekend as we explored the Hudson Valley. It is a great location to go exploring from. It is right next to Sleepyhollow and very close to many of the old mansions and attractions to see in the area. The hotel itself was a little dated and worn but everyone was very nice... More 

Was this review helpful? Yes 1
Linda R, Director of Sales at Doubletree by Hilton Tarrytown, responded to this review

Thank you for recognizing our quaint location. Tarrytown/Sleepy Hollow certainly does offer a lot of attractions just steps from our doorway. We look forward to your return. Regards, Linda More 

Brooklyn, New York
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here last summer for a weekend with the family, and came again because we had such good memories of our awesome stay. Thanks to Anthony at the front desk for welcoming us warmly once again. (I think his name was Anthony!). The well-remembered, mouth-watering, freshly-baked cookies were awaiting us once again. Our stay was even better this time.... More 

Was this review helpful? Yes
Linda R, Director of Sales at Doubletree by Hilton Tarrytown, responded to this review

Thank you for the five star review! More 

Hotel Review Summarization

What travelers say

  • Room service(5)
  • Very nice(4)
  • Very good(4)
  • Really good(3)
  • Breakfast buffet(3)
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75 photos of this hotel

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