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Sheraton Tarrytown Hotel

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600 White Plains Road, Tarrytown, NY 10591
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Sheraton Tarrytown Hotel
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Sheraton Tarrytown Hotel
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363 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Niagara Falls, New York
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is a relatively small property (compared to other Sheratons) located amongst office parks and next to a strip mall. It is a good jumping off point to explore the nearby area, but don't expect hotel grounds of any sort surrounding the property. I stayed on the Club level, and as it was my first Club level stay, I don't... More 

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Atlanta, Georgia
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 1 week ago

I selected this hotel because my company's indirect procurement team had apparently approved it for this area. I am sure they must have earned their PPV target in the contract but they should have made certain the bid included AC in the room and actual front desk service. I entered my room at 9:30pm to find the thermostat at 78... More 

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Doris D, Manager at Sheraton Tarrytown Hotel, responded to this review

Dear Guest, Thank you for staying with us at the Sheraton Hotel. Please accept my sincere apology for the failures you experienced during your time with us. We always strive to provide out guests with excellent customer service. We will certainly share your comments with our staff and use them as an opportunity to improve. We value your business and... More 

Garrison, New York
1 of 5 stars Reviewed 1 week ago

I travel frequently for business and Sheraton is a preference as far a brands are concerned. There were several things that I was displeased with #1 being BED BUGS. I've stayed at this hotel s fee times in the past and it seems that since changing ownership there is a complete lack of brand quality all around and bites from... More 

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Swindon, United Kingdom
Level Contributor
1 review
2 of 5 stars Reviewed 1 week ago

I don't know what has happened to this hotel, although I wouldn't class myself a regular I have stayed here 3 times before and have always recommended it. Not sure I would now. The rooms are not very clean, the air con is so loud and is either on or off with no control. The food was okay, when in... More 

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Leetonia, Ohio
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We upgraded to Sheraton Club and it is well worth the price. It ended up being kind of like a family room for us, we made popcorn, watched tv and played cards. The staff and service on our visit was excellent, rooms were nice and clean when we would get back from New York City, free breakfast was nice and... More 

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San Francisco, California, USA
Level Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This stay was probably the worst I've had with a SPG property. There wasn't one particular moment of incredulity but several smaller moments of disappointment. Our phones in the room couldn't reach the front desk (we let it ring 10 times and called several times at different times of the day). I had to call the public number for the... More 

Was this review helpful? Yes
Doris D, Manager at Sheraton Tarrytown Hotel, responded to this review

Dear Guest, Thank you for staying with us at the Sheraton Hotel. Please accept my sincere apology for the failures you experienced during your time with us. We always strive to provide out guests with excellent customer service. We will certainly share your comments with our staff and use them as an opportunity to improve. We value your business and... More 

Springfield, Missouri, United States
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for a business meeting and would stay here again for all future visits. The room was extremely clean and very comfortable. The service was great both at the front desk and dining room. Food was great.

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Austin, Texas
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Sheraton Tarrytown knew it was a busy weekend with 3 weddings Friday night and more Sat. night, so why would they only give each room 2 bath towels. I didn't realize it until I got out of the shower, and I had to use a small towel for my hair, which I hate. It's an expensive enough hotel, give... More 

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Midland, Canada
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Sorry to say that our experience was not as good as we have experienced at previous Sheraton properties. The property was very clean including our room. There was a major problem with the rugs throughout the property with buckling occurring all over the 6th floor and did not appear to be professionally finished. We had a Club room and this... More 

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new york
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Sheraton tarrytown is in a good location,off main highway close to train station. Free shuttle provided. However aside from that nothing special offered. Lobby could use new furniture but inviting. WiFi cost 10.00 day in room,lobby free. Rooms comfortable,clean but standard hotel fare. No complimentary coffee in lobby which most hotels in this price range offer. In summary just ok,... More 

Was this review helpful? Yes
Doris D, Manager at Sheraton Tarrytown Hotel, responded to this review

Dear Guest, Thank you for staying with us at the Sheraton Hotel. Please accept my sincere apology for the failures you experienced during your time with us. We always strive to provide out guests with excellent customer service. We will certainly share your comments with our staff and use them as an opportunity to improve. We value your business and... More 

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