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Sheraton Tarrytown Hotel

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600 White Plains Road, Tarrytown, NY 10591
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Sheraton Tarrytown Hotel
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Sheraton Tarrytown Hotel
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338 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I spent a night here recently while in town attending a family function. It was convenient, clean, cost efficient and the service was excellent! I found it to be much better than some other area hotels, as I travel to the area and need accommodations often. I will be returning to the Sheraton, a great place.

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Stephens City, Virginia
Top Contributor
70 reviews 70 reviews
25 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We just got back from a three night stay at the Sheraton. Booked it through Hotwire as a 4 star hotel. Having been to other Hotwire 4 star hotels, this fell somewhat short. Maybe a 3 1/2 star. The hotel overall is a bit dated. The carpets need updating; there are no microwaves or refrigerators in the rooms, and no... More 

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Doris D, Manager at Sheraton Tarrytown Hotel, responded to this review

Dear Guest, Thank you for reaching out to us via TripAdvisor. Please know that your satisfaction is of the utmost importance to us, and we apologize for the inconveniences you encountered with your stary. We always strive to provide out guests with excellent customer service. We will certainly share your comments with our staff and use them as an opportunity... More 

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I have stayed at Sheraton Tarrytown several times and every experience has been amazing! The staff is alaways extremely nice and the rooms are always immaculate! Russell Davis assisted me during my last visit and he took very good care of me from the moment I walked in the door!! I will continue to make the Sheraton Tarrytown my hotel... More 

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Doris D, Manager at Sheraton Tarrytown Hotel, responded to this review

Dear Guest, Thank you for staying with us and for taking the time to share your experience. Our goal is to provide our guests with a comfortable and memorable stay, and I am so pleased to hear that we were able to deliver that for you during your time with us. We hope you'll choose us again when your travels... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We travel very frequently every other month to NY to visit family and attend events but always stayed at the Marriott until very recently we ventured a bit further down the same stretch of hotels and wanted to try something new so we gave Sheraton a try (because it's right next to a Stop & Shop and a wine shop... More 

Was this review helpful? Yes 1
Doris D, Manager at Sheraton Tarrytown Hotel, responded to this review

Dear Guest, Thank you for your recent stay with us and taking the time to write a 5-star review on TripAdvisor. We're pleased to hear that our amazing staff, amenities, and superb facility have earned us your recommendation to fellow travelers to our hotel. We value your business and look forward to having you back with your next visit to... More 

Overland Park, Kansas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 22, 2015

Alittle disappointed in this hotel. We picked this one because we needed a roll away bed. Which was very comfortable. Room was average size no complaints there. Bathroom was huge. The ac unit was stuck on and we requested someone to come fix it. We left and got back late and it wasn't fixed. We were checking out early next... More 

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Doris D, Manager at Sheraton Tarrytown Hotel, responded to this review

Dear Guest, Thank you for reaching out to us via TripAdvisor. Please know that your satisfaction is of the utmost importance to us, and we apologize for the inconveniences you encountered with your stary. We always strive to provide out guests with excellent customer service. We will certainly share your comments with our staff and use them as an opportunity... More 

Tarrytown, NY
Senior Contributor
48 reviews 48 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 21, 2015

I had to vacate my apt for construction and was put up here. The last Sheraton I stayed in was in Lisbon in 2002. I liked it all here. The staff were all friendly and helpful. check-in was fast, efficient, the morning wait staff at the restaurant were the right amount of chatty/friendly and got me going in a hurry.... More 

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Doris D, Manager at Sheraton Tarrytown Hotel, responded to this review

Dear Guest, Thank you for your recent stay with us and for taking the time to review your experience for TripAdvisor. We're happy to hear that we were able to exceed your expectations with our clean facility and friendly staff. We value your recommendation to fellow travelers and look forward to hosting your next visit. Regards, Doris Dossantos More 

Lawrence, Massachusetts
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 15, 2015

Me and my wife traveled in March to meet with her sister and husband.. The gentleman at the front desk was courteous. The room was nice and the bed was extremely comfortable. We really enjoyed the dining and bar area. The young man working the dining area was exceptional. He is one of the main reasons we'll be back. He... More 

Was this review helpful? Yes 2
Doris D, Manager at Sheraton Tarrytown Hotel, responded to this review

Dear Guest, Thank you for your recent stay with us and for taking the time to review your experience for TripAdvisor. We're happy to hear that we were able to exceed your expectations with our clean facility and friendly staff. We value your business and look forward to having you back. Regards, Doris Dossantos More 

1 review
5 of 5 stars Reviewed April 15, 2015 via mobile

Myself and my staff have had a consistently pleasant experience with the management and staff during our last few stays a week at a time. Veronica V @ the front desk is the ultimate professional and always accommodating. We know that this is a universal position when we hear the other patrons at random stating the same re Veronica while... More 

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Doris D, Manager at Sheraton Tarrytown Hotel, responded to this review

Dear Guest, Thank you for staying with us and for taking the time to share your experience. It is amazing to hear that our staff was so accommadating and how Veronica was so wonderful. Our goal is to provide our guests with a comfortable and memorable stay. We hope you'll choose us again when your travels bring you back to... More 

New York City, New York
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 12, 2015

If you are looking for a family-friendly hotel, this is not it. The rooms are small and the hotel is definitely geared towards business travelers. The room we stayed in needed attention. The wallpaper was peeling in spots and there was a water mark on the shade for the room. Other reviewers have mentioned also that the smoke detector in... More 

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Doris D, Manager at Sheraton Tarrytown Hotel, responded to this review

Dear Guest, Thank you for staying with us at the Sheraton Hotel. Please accept my sincere apology for the failures you experienced during your time with us. We always strive to provide our guests with excellent customer service. We will certainly share your comments with our staff and use them as an opportunity to improve. We value your business and... More 

1 review
5 of 5 stars Reviewed April 11, 2015

This hotel provided an excellent experience for me, my wife, my eight-year-old daughter and her friend. We purchased a package that included tickets to nearby LegoLand Discovery Center and complimentary breakfast, and stayed at the hotel one night. On arrival I was given a very nice folder for our package, which included information about the hotel, and tickets for both... More 

Was this review helpful? Yes
Chad A, Manager at Sheraton Tarrytown Hotel, responded to this review

Thank you for staying with us and for taking the time to share your experience. Our goal is to provide our guests with a comfortable and memorable stay, and I am so pleased to hear that we were able to deliver that for you during your time with us. We hope you'll choose us again when your travels bring you... More 

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