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All 30 Syracuse hotels

Comfort Inn & Suites Syracuse Airport

3.0 of 5 Hotel   |   6701 Buckley Rd, I-90 and I-81, Syracuse, NY 13212
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Ranked #17 of 30 hotels in Syracuse
A recent review
3 of 5 stars reviewed 1 week ago
Kerry B
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209 people have reviewed this hotel

Traveler rating
    51
    75
    37
    25
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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Senior Contributor
24 reviews 24 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We were looking for a nice place to stay in Syracuse for the New York State Fair. We used a third party service to book the room. We have a newborn, so we need certain amenities. We researched the details upon booking the room and we saw that each room had refrigerator access. Upon arriving at the room we were... More

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1 review
3 of 5 stars Reviewed 1 week ago

Okay so upon first impression the hotel isn't so bad. It has a nice looking bar area and has an embassy suites style inside (seating, pool, etc.). However, the room was not in the best condition. One of the beds in my room was falling off the wooden frame below- I will probably sleep in the other one for safety.... More

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Syracuse, New York
Contributor
15 reviews 15 reviews
8 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We recently stayed here for a couple nights for a fun slumber party with the kids. We had one of their suites and had plenty of room to run around. The rooms were adequately appointed but the winner by far was the indoor heated pool. It was open and airy so you didn't feel cramped like when the pools are... More

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Winchester, Canada
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We wanted a place to stay for a couple of nights just to shop and relax. An indoor pool was high on our list of amenities so we chose this hotel. We were not disappointed. The pool is large and was at 87F. A little too hot for an active swim but great for just relaxing. The room had two... More

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Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were just driving through and thought the price was decent! I was impressed with the place in general! Definitely more than you pay for compared to other hotels. The rooms were clean and fairly up to date. The conference area and breakfast area were truly impressive and huge! I love the breakfast eating area, it was like restaurant style.... More

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Hagerstown, Maryland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The Comfort Inn & Suites on Buckley is our preferred hotel when staying in Syracuse. This is a full service hotel with a large indoor pool, dining area, lounge, and a great hot breakfast. It is clean, well maintained with a knowledgeable and friendly staff who happily make you feel at home. On our latest visit, the first in a... More

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Candiac
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is one if the older properties in the Comfort Inn and Suites network, and it shows it. Reception and Checkin were fine. We were then directed to a Door D in the back, where we were told that this was a secure entrance for our protection, and a key card was needed. In fact, the door is always ajar... More

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Mary Kay W, Manager at Comfort Inn & Suites Syracuse Airport, responded to this review

I apologize for the unsatisfactory cleanliness of your guest room. I have shared your comments with the Executive Housekeeper to take immediate action, as this in not the type of cleanliness standards we have set forth at our hotel. I hope you will stay with us again so we can provide you with an exceptional experience. More

Granby, Connecticut
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Room was very clean. There was hardly any noise and there were various groups here. Pool and bar area a plus. Didn't spend much time at the hotel but overall had a very good experience. Will return if in the area.

Was this review helpful? Yes 1
Mary Kay W, Manager at Comfort Inn & Suites Syracuse Airport, responded to this review

We are happy to hear that you enjoyed your stay and the Comfort Inn & Suites will continue to be your first choice for accommodations in the future. More

Elmira, New York
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We set up arrangements with the sales department, as we came to town as a larger group. The sales people were very nice, but I feel like we were lead astray to some extent. Yes, the pool and atrium area is pretty cool, but they made a point to say they boasted the largest indoor pool in central NY. Umm...OK,... More

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Carneys Point, New Jersey, United States
Top Contributor
59 reviews 59 reviews
44 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Overall Note: NOT A 3 STAR HOTEL!!!!!!! Just another worn out ‘80s ‘Holiday Inn’ relabeled as a Comfort Inn (How can a Comfort Inn be 3 stars?). Bulldoze this place please….. Priceline screwed me!! (I normally get the Holiday Inn around the corner when bidding.) Location: Located in an older worn, little scary, part of town. Appearance: OK, but not... More

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Mary Kay W, Manager at Comfort Inn & Suites Syracuse Airport, responded to this review

I truly apologize for your dissatisfaction with your stay. We appreciate your comments and make improvements based on our guests' feedback. We are a clean, comfortable and affordable hotel which keeps our regular customers and those they recommend coming back. Should you decide to stay with us again, I am confident that you will experience a better stay than the... More

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Additional Information about Comfort Inn & Suites Syracuse Airport

Address: 6701 Buckley Rd, I-90 and I-81, Syracuse, NY 13212
Phone Number:
Location: United States > New York > Finger Lakes > Syracuse
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Inn & Suites Syracuse Airport 3*
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Also Known As:
Comfort Inn And Suites Syracuse Airport
Comfort Inn & Suites Syracuse Airport Hotel Syracuse
Comfort Inn Syracuse
Syracuse Comfort Inn
Comfort Inn North Syracuse
North Syracuse Comfort Inn

47 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
A family friendly full service hotel offering complimentary hot breakfast buffet, indoor pool, on-site cafe & lounge, computer center, and complimentary airport shuttle! Minutes away from; Destiny USA, Syracuse Hancock International Airport, Syracuse University, and the Great NYS Fairgrounds. ... more   less 
Number of rooms
166

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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