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All 31 Syracuse hotels

Comfort Inn & Suites Syracuse Airport

3.0 of 5 Hotel   |   6701 Buckley Rd, I-90 and I-81, Syracuse, NY 13212
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61%
Ranked #16 of 31 hotels in Syracuse
A recent review
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177 people have reviewed this hotel

Traveler rating
    45
    62
    28
    22
    20
See reviews for
75
44
6
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • Any
English first
Ottawa, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Got this hotel through a 3* Priceline bid for $58/night on a Sat night. While the price was good, based on our dated room this simply did not qualify as a 3*. I protested with Priceline based on a lot of similar reviews but like many others found that Priceline Customer service is a complete waste of time - all... More

Was this review helpful? Yes 1
Stonington, Connecticut
Top Contributor
67 reviews 67 reviews
17 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

We stopped at a service area on the NY Thruway to pick up the Hotel Coupons.com green book; picked the Comfort Inn from a number of choices in the Syracuse area and very glad we did; nice pool, jacuzzi, small bar and light menu all suited to family travel. Renovations underway but absolutely no issues with it; currently in Toronto... More

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Just a quick overnight stay after shopping at Destiny USA! Hotel was great! Price was very affordable for our family of five. Staff was very friendly! Kids LOVED the pool and it was heated! We will definitely be back!

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel was renovating while we visited, so it was hard to judge too harshly. We had brand new carpet in our two-room suite (two rooms, two bathrooms). The room was immaculately clean. The TV worked. The temperature control was easy to use. The bed seemed small for a King, but we were only staying one night before flying back... More

Was this review helpful? Yes 4
Ottawa
Senior Contributor
41 reviews 41 reviews
41 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Got this through Priceline. Definitely NOT a 3* as rated. I get that it's under renovation but the overall dumpiness of the place needs more than new carpet. The staff was young, distracted and indifferent. None of the doors work on the first (or second) key swipe. When they did unlock they required quite a jolt to actually open them.... More

Was this review helpful? Yes 9
Kingston, Canada
Contributor
19 reviews 19 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed here on the recommendation of a friends and because they offer a park and fly room rate. The property is in very rough shape. Worn carpet, incredible amount of dust in the heat/air conditioner vent, broken furniture, stained sheets, not enough electrical outlets to charge a phone, etc. Lamp on the night stand was in the way so I... More

Was this review helpful? Yes 8
Regan W, Manager at Comfort Inn & Suites Syracuse Airport, responded to this review

Thank you for sharing the review of your recent visit to our hotel. We are currently in the process of renovating our hotel which is well under way. We have completed the lobby, the bar, the atrium area, and the pool. We will continue to upgrade our rooms, hallways, and common areas in our next phase of the remodel. We... More

ottawa
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 15, 2014 via mobile

We stayed at this hotel for one night and have no complaints at all. Our room looked out into the atrium and pool area, so yes, when we were in our room, we could hear people from these areas. However, the noise stopped at 10pm and it wasn't loud at all. NO traffic noise in this room (219). The free... More

Was this review helpful? Yes 1
Mary Kay W, General Manager at Comfort Inn & Suites Syracuse Airport, responded to this review

We are honored that you have chosen the Comfort Inn & Suites as your Syracuse base hotel. It is through comments and recommendations, such as yours, that future guests rely on in locating a hotel that exceeds their expectations. We truly look forward to your return visit. More

Sarasota, Florida
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 of 5 stars Reviewed March 12, 2014

Stayed here a few nights in February. Breakfast offered so many items to choose from. Evenings at the lounge were great. Received great food and service from the Bar Staff. Would not hesitate to stay here again in the future. You get so much for a great price!

Was this review helpful? Yes
Mary Kay W, General Manager at Comfort Inn & Suites Syracuse Airport, responded to this review

We would like to thank you for your wonderful words regarding The Comfort Inn & Suites. I am happy to hear you had an excellent stay and experience in our hotel. More

Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 11, 2014

Stayed at the Comfort Inn on Buckley Rd. check in staff ok. Room wasn't clean again( we stayed before 3 different times and each time room was filthy). Pool area was a kids playground and no parents watching their children. Bar and restaurant was the best! We have never had a bad experience. Mike has always been our bartender and... More

Was this review helpful? Yes 1
Little Britain
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed March 11, 2014 via mobile

Once more we were not disappointed in a Comfort Inn. It was even nicer that there was a restaurant within the building eliminating the need to get back in the car to have dinner after seven hours already! The halls were tired and worn in appearance but once inside the room all was great! Loved the bed!!! Pool area, hot... More

Was this review helpful? Yes
Mary Kay W, General Manager at Comfort Inn & Suites Syracuse Airport, responded to this review

Thank you for all the wonderful comments regarding our hotel and staff. We hope that the Comfort Inn & Suites will remain your choice hotel when visiting Syracuse. I am happy to inform you we are currently in the process of updating the hallways in the hotel and hope you can see the transformation soon. More

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Additional Information about Comfort Inn & Suites Syracuse Airport

Also Known As:
Comfort Inn & Suites Syracuse Airport Hotel Syracuse
Comfort Inn & Suites Syracuse Airport Hotel
Comfort Inn And Suites Syracuse Airport
Comfort Inn Syracuse
Syracuse Comfort Inn
Comfort Inn North Syracuse
North Syracuse Comfort Inn
Address: 6701 Buckley Rd, I-90 and I-81, Syracuse, NY 13212
Phone Number:
Location: United States > New York > Finger Lakes > Syracuse
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #16 of 31 hotels in Syracuse
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Inn & Suites Syracuse Airport 3*
Official Description (provided by the hotel):
A family friendly full service hotel offering complimentary hot breakfast buffet, indoor pool, on-site cafe & lounge, computer center, and complimentary airport shuttle! Minutes away from; Destiny USA, Syracuse Hancock International Airport, Syracuse University, and the Great NYS Fairgrounds. ... more   less 
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