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All 30 Syracuse hotels

Comfort Inn & Suites Syracuse Airport

3.0 of 5 Hotel   |   6701 Buckley Rd, I-90 and I-81, Syracuse, NY 13212
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62%
Ranked #17 of 30 hotels in Syracuse
A recent review
4 of 5 stars reviewed 4 days ago
TEXANGarland Garland, Texas
  • Overview
  • Reviews (197)
  • Photos (35)
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197 people have reviewed this hotel

Traveler rating
    49
    73
    31
    23
    21
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • Any
English first
Garland, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at the Comfort Inn and Suite for seven nights in June 2014. The rooms and were very very clean and the pool was great. The breakfast was extremely good and the breakfast staff did a great job. The hotel was very easy to get to from the airport.

Was this review helpful? Yes
Mary Kay W, Manager at Comfort Inn & Suites Syracuse Airport, responded to this review

We are so happy to hear that you enjoyed your extended stay with us. The staff works very hard to deliver exceptional service and they appreciate your recognition. We look forward to your return visit. More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Great seminar location. Joe provided awesome service for my group by attending to every detail, and the lunches ordered were delicious. Hotel rooms are updated with snugglable down comforters. I got here after a 14 hour day. The front desk clerk even helped me carry my suitcase when the handle broke so I wouldn't have two trips. Nice.

Was this review helpful? Yes
Mary Kay W, Manager at Comfort Inn & Suites Syracuse Airport, responded to this review

We appreciate you taking the time to share your recent experience at the Comfort Inn & Suites. It is a pleasure to know that we have exceeded your expectations on the guest room side along with the attentive service you received while conducting your business meeting. Our convenient location off of I-81 and I-90 makes us a great destination for... More

Canton, Michigan
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Stayed with my husband and two kids for the night on our way to the east coast. This appears to be an older hotel that has/is undergoing renovations. If you are stopping for just the night, this hotel is okay. If you are staying in Syracuse for a long weekend, I would spend more to get a nicer room. The... More

Was this review helpful? Yes
Mary Kay W, Manager at Comfort Inn & Suites Syracuse Airport, responded to this review

Thank you for taking the time to share your comments. I apologize that we did not exceed your expectations and we will take your suggestions into consideration to enhance our customer service levels. I truly hope you will give us another opportunity to deliver the quality service we are known for. More

Midwest
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for a stopover on a two-day car trip. The staff was great - Dave in Sales and Catering really went above and beyond to help us. The room was clean, the breakfast was good, and the pool was clean. The spa was broken during our stay, but the pool was nice and warm and relaxing. If we... More

Was this review helpful? Yes
Mary Kay W, Manager at Comfort Inn & Suites Syracuse Airport, responded to this review

We truly appreciate you taking the time to share your positive experience regarding your recent stay. Dave is certainly an asset to our team and I will be certain to share your comments with him. We are happy to hear that the Comfort Inn & Suites will continue to be your first choice for accommodations while visiting Syracuse. We hope... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I'm a fan of comfort inns. It's usually my goto hotel. When I first came to Syracuse last year we stayed at the comfort inn on the other side if Syracuse, and honestly it sucked. Made me think that the standards of comfort inns were different in the states that it is in canada. But this comfort inn has made... More

Was this review helpful? Yes 1
Mary Kay W, Manager at Comfort Inn & Suites Syracuse Airport, responded to this review

We are so happy to hear that the Comfort Inn & Suites, Syracuse Airport has renewed your faith in continuing to choose Comfort Inn hotels for your travel needs. It is always our pleasure to provide exceptional service to all our guests. We welcome your return visit. More

Washington DC, District of Columbia
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We've stayed at the Comfort Inn several times visiting my parent at Buckley Square senior housing (the Comfort gives a significant discount). The hotel is older but well maintained and SPOTLESS. You can't beat the huge pool, the great breakfast, and the large well lite exercise room. We had a room on the west side but interior (view of the... More

Was this review helpful? Yes
Mary Kay W, Manager at Comfort Inn & Suites Syracuse Airport, responded to this review

We sincerely appreciate all guests' comments, especially from those of our repeat customers. This is an indication that we are providing exceptional service and amenities that keeps you coming back. We gladly honor a special rate for those guests who are visiting members of our neighborhood. NYS Dept. of Health forbids the removal of the safety rope which is an... More

Potsdam, New York
Top Contributor
271 reviews 271 reviews
48 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stopped in after visiting family and enjoyed Syracuse as usual, with this location being convenient and reliable. We enjoyed most of our stay and the several things that were off were outside of the hotel control. The new Flatiron Grill had a LOUD band - Pale Green something - playing until 11pm, keeping us from getting shuteye until they... More

Was this review helpful? Yes
Mary Kay W, Manager at Comfort Inn & Suites Syracuse Airport, responded to this review

Thank you for taking the time to share your hotel experience with future travelers. I am happy to see that we had met all your needs while enjoying Syracuse once again. Our hotel is frequently used as a staycation with both families and couples where there is no need to ever leave the property. We have food, drink, swimming and... More

Bowmanville, Canada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 16, 2014

This is our third time at this hotel. Pool is great and the price is right. Right off the highway. Stay here and you will not be disappointed. Breakfast was plentiful. Restaurants are close by. We will stay here again in July.

Was this review helpful? Yes
Mary Kay W, Manager at Comfort Inn & Suites Syracuse Airport, responded to this review

Thank you for making the Comfort Inn & Suites your first choice for accommodations when visiting Syracuse. We truly appreciate your business and look forward to your return. More

Whitney Point, New York
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 29, 2014

This is the third time we've stayed at this hotel, and each time has been a great stay. We have selected the suites. They are roooomy and comfortable. The pool is great and relaxing. The check-in staff and breakfast staff are exceptional and helpful. They even remembered that we had been h Thank you all for a great stay. We... More

Was this review helpful? Yes 1
Mary Kay W, Manager at Comfort Inn & Suites Syracuse Airport, responded to this review

It is truly a pleasure to read how much you enjoyed your stay and the exceptional service you received from the staff. I will be certain to share your comments and I hope we will continue to be your choice for future lodging needs. More

Sterling Heights, MI
Top Contributor
195 reviews 195 reviews
158 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed May 24, 2014

My company held a meeting here and I thought the staff did a GREAT job. When I checked in, I was welcomed cheerfully. Even though it was a comp room, I was greeted as a member of the Choice Hotels rewards program. The hotel has a great little restaurant, and the breakfast in the morning is like one you'd expect... More

Was this review helpful? Yes 1
Mary Kay W, Manager at Comfort Inn & Suites Syracuse Airport, responded to this review

Thank you for choosing our hotel for your meeting requirements. It is always a pleasure hosting your meetings and we appreciate your positive comments regarding the staff and hotel amenities. More

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Additional Information about Comfort Inn & Suites Syracuse Airport

Address: 6701 Buckley Rd, I-90 and I-81, Syracuse, NY 13212
Phone Number:
Location: United States > New York > Finger Lakes > Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Inn & Suites Syracuse Airport 3*
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Also Known As:
Comfort Inn And Suites Syracuse Airport
Comfort Inn & Suites Syracuse Airport Hotel Syracuse
Comfort Inn Syracuse
Syracuse Comfort Inn
Comfort Inn North Syracuse
North Syracuse Comfort Inn

35 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#4 Business Hotel in Syracuse
Hotel Class
Official Description (provided by the hotel)
A family friendly full service hotel offering complimentary hot breakfast buffet, indoor pool, on-site cafe & lounge, computer center, and complimentary airport shuttle! Minutes away from; Destiny USA, Syracuse Hancock International Airport, Syracuse University, and the Great NYS Fairgrounds. ... more   less 
Number of rooms
166

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