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All 31 Syracuse hotels

Comfort Inn & Suites Syracuse Airport

3.0 of 5 Hotel   |   6701 Buckley Rd, I-90 and I-81, Syracuse, NY 13212
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Ranked #17 of 31 hotels in Syracuse
A recent review
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174 people have reviewed this hotel

Traveler rating
    44
    61
    27
    22
    20
See reviews for
74
43
6
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
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English first
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was renovating while we visited, so it was hard to judge too harshly. We had brand new carpet in our two-room suite (two rooms, two bathrooms). The room was immaculately clean. The TV worked. The temperature control was easy to use. The bed seemed small for a King, but we were only staying one night before flying back... More

Was this review helpful? Yes 3
Ottawa
Senior Contributor
42 reviews 42 reviews
42 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Got this through Priceline. Definitely NOT a 3* as rated. I get that it's under renovation but the overall dumpiness of the place needs more than new carpet. The staff was young, distracted and indifferent. None of the doors work on the first (or second) key swipe. When they did unlock they required quite a jolt to actually open them.... More

Was this review helpful? Yes 9
Kingston, Canada
Contributor
19 reviews 19 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here on the recommendation of a friends and because they offer a park and fly room rate. The property is in very rough shape. Worn carpet, incredible amount of dust in the heat/air conditioner vent, broken furniture, stained sheets, not enough electrical outlets to charge a phone, etc. Lamp on the night stand was in the way so I... More

Was this review helpful? Yes 8
Regan W, Manager at Comfort Inn & Suites Syracuse Airport, responded to this review

Thank you for sharing the review of your recent visit to our hotel. We are currently in the process of renovating our hotel which is well under way. We have completed the lobby, the bar, the atrium area, and the pool. We will continue to upgrade our rooms, hallways, and common areas in our next phase of the remodel. We... More

ottawa
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at this hotel for one night and have no complaints at all. Our room looked out into the atrium and pool area, so yes, when we were in our room, we could hear people from these areas. However, the noise stopped at 10pm and it wasn't loud at all. NO traffic noise in this room (219). The free... More

Was this review helpful? Yes 1
Mary Kay W, General Manager at Comfort Inn & Suites Syracuse Airport, responded to this review

We are honored that you have chosen the Comfort Inn & Suites as your Syracuse base hotel. It is through comments and recommendations, such as yours, that future guests rely on in locating a hotel that exceeds their expectations. We truly look forward to your return visit. More

Sarasota, Florida
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 of 5 stars Reviewed 5 weeks ago

Stayed here a few nights in February. Breakfast offered so many items to choose from. Evenings at the lounge were great. Received great food and service from the Bar Staff. Would not hesitate to stay here again in the future. You get so much for a great price!

Was this review helpful? Yes
Mary Kay W, General Manager at Comfort Inn & Suites Syracuse Airport, responded to this review

We would like to thank you for your wonderful words regarding The Comfort Inn & Suites. I am happy to hear you had an excellent stay and experience in our hotel. More

Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 11, 2014

Stayed at the Comfort Inn on Buckley Rd. check in staff ok. Room wasn't clean again( we stayed before 3 different times and each time room was filthy). Pool area was a kids playground and no parents watching their children. Bar and restaurant was the best! We have never had a bad experience. Mike has always been our bartender and... More

Was this review helpful? Yes 1
Little Britain
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed March 11, 2014 via mobile

Once more we were not disappointed in a Comfort Inn. It was even nicer that there was a restaurant within the building eliminating the need to get back in the car to have dinner after seven hours already! The halls were tired and worn in appearance but once inside the room all was great! Loved the bed!!! Pool area, hot... More

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Mary Kay W, General Manager at Comfort Inn & Suites Syracuse Airport, responded to this review

Thank you for all the wonderful comments regarding our hotel and staff. We hope that the Comfort Inn & Suites will remain your choice hotel when visiting Syracuse. I am happy to inform you we are currently in the process of updating the hallways in the hotel and hope you can see the transformation soon. More

Lake George, New York
Top Contributor
135 reviews 135 reviews
50 hotel reviews
99 helpful votes 99 helpful votes
2 of 5 stars Reviewed March 10, 2014

I travel often and write many reviews here on tripadvisor. I write honest reviews of my experiences and believe people should have real reviews to make inform choices when they travel. I have noticed many of the positive reviews (4 or 5 star) are provided by the hotel and makes you wonder why. Here is my review of the Comfort... More

Was this review helpful? Yes 10
Ottawa, Canada
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 10, 2014

We went to Syracuse to shop at the Outlet, hotel was good. Our room was on the second floor near Stairwell/ Entrance E and the door and the kids running was not pleasent. Also we were facing the pool which was awesome at first but very noisey with people yelling in the pool area and same thining in the morning,... More

Was this review helpful? Yes
Mary Kay W, General Manager at Comfort Inn & Suites Syracuse Airport, responded to this review

We appreciate you taking the time to review your recent stay at the Comfort Inn & Suites, Syracuse Airport. Our indoor swimming pool is a major attraction for local and team travelers. I do believe you will find an outside guest room more pleasant for the noise issues. We hope that the Comfort Inn & Suites will remain your choice... More

Potsdam, New York
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 24, 2014

Recently stayed here for 2 nights because my daughter had several Dr appts. The room was spacious and we loved having 2 bathrooms in our suite. However, the hotel seemed to be understaffed- the few employees we did see were great but there just weren't enough of them...the pool area was without towels and kids were running wild. The hot... More

Was this review helpful? Yes 1
Mary Kay W, Manager at Comfort Inn & Suites Syracuse Airport, responded to this review

Thank you for your recent review of our hotel. We're glad to hear that you found your suite to be spacious enough for you and your family to enjoy. The dual bathrooms in the suites is very convenient! With it being winter break for many students in the region we understand that the pool may have been busy at times.... More

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Additional Information about Comfort Inn & Suites Syracuse Airport

Also Known As:
Comfort Inn & Suites Syracuse Airport Hotel Syracuse
Comfort Inn & Suites Syracuse Airport Hotel
Comfort Inn And Suites Syracuse Airport
Comfort Inn Syracuse
Syracuse Comfort Inn
Comfort Inn North Syracuse
North Syracuse Comfort Inn
Address: 6701 Buckley Rd, I-90 and I-81, Syracuse, NY 13212
Phone Number:
Location: United States > New York > Finger Lakes > Syracuse
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #17 of 31 hotels in Syracuse
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Inn & Suites Syracuse Airport 3*
Official Description (provided by the hotel):
A family friendly full service hotel offering complimentary hot breakfast buffet, indoor pool, on-site cafe & lounge, computer center, and complimentary airport shuttle! Minutes away from; Destiny USA, Syracuse Hancock International Airport, Syracuse University, and the Great NYS Fairgrounds. ... more   less 
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