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Howard Johnson East Syracuse

1.5 of 5
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6590 Thompson Road North, NY Thruway I-90 Exit 35, Syracuse, NY 13206
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1 room 1 adult
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Howard Johnson East Syracuse
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8 Reviews from our TripAdvisor Community

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USA
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12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 4, 2016

We had very hard time finding affordable rooms nearby the University. We took a chance on this hotel. It turned out for the best for the price. It was sufficient and we were visiting the school after my daughter was all settled. We enjoyed the well stocked breakfast and was satisfied with the room. In order to get to the... More 

Helpful?
Thank Kumikoo
Howard J, Guest Relations Manager at Howard Johnson East Syracuse, responded to this review

It means a lot to us that you've taken the time to share this positive experience at our hotel. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. We are glad your stay was comfortable and we look forward to your next visit! More 

Toronto, Canada
2 reviews
3 of 5 stars Reviewed December 26, 2015

I stayed overnight on route from Colonial Williamsburg back to the Toronto area of Canada. My room was up a steep flight of stairs, and was rather shabby. The light inside the door did not turn anything on. The bed was rather firm and the pillows very thin. However, it was adequate for an overnight stop. The complimentary breakfast was... More 

Review collected in partnership with Howard Johnson

Helpful?
Thank C1041SEjaneth
Howard J, Guest Relations Manager at Howard Johnson East Syracuse, responded to this review

I regret to discover that you weren't thoroughly impressed with us during your most recent stay. We value your opinion and suggestions for improvement as these comments help us to improve upon the guest experience at our hotel. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for... More 

Hamilton, New York
1 review
5 of 5 stars Reviewed November 21, 2015

Easy to get into the heart of Syracuse via a cab from here and way more affordable. Right of the thruway for convenience as well. Great staff and very friendly. Continental breakfast was perfect before along drive.

Helpful?
Thank csnev
Howard J, Guest Relations Manager at Howard Johnson East Syracuse, responded to this review

Thank you for giving us a five star rating! I am glad that you appreciate our accessible location and excellent customer service. We are happy that we have exceeded your expectations with our accommodations and breakfast. Thank you for your business and we are looking forward for your next trip with us! More 

Weston, Connecticut
1 review
2 of 5 stars Reviewed October 27, 2015

We had 2 rooms and one of the showers did not work properly. The drain was clogged and if I had had more time I would have asked for a credit, but was leaving and needed to go so just told the onstaff receptionist.

Review collected in partnership with Howard Johnson

Helpful?
Thank Z7797WUsusanc
Howard J, Guest Relations Manager at Howard Johnson East Syracuse, responded to this review

I'm sorry to hear that you did not enjoy your stay with us. We greatly appreciate your loyalty and we sincerely apologize for the problems that you encountered with housekeeping and maintenance. Thank you so much for bringing this matter to our attention. More 

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