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All 30 Syracuse hotels

Howard Johnson East Syracuse

1.5 of 5 Motel   |   6590 Thompson Road North, NY Thruway I-90 Exit 35, Syracuse, NY 13206
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Ranked #26 of 30 Hotels in Syracuse
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93 reviews from our community

Traveler rating
    8
    19
    22
    23
    21
See reviews for
29
25
12
17
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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    (93)
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    (20)
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    (26)
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Cortland
1 review
1 of 5 stars Reviewed 2 weeks ago

Not good. Took 4 tries to get the key too work. Grudgingly given a new room. Saw two spiders. In bed

Review collected in partnership with Howard Johnson

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Howard J, Manager at Howard Johnson East Syracuse, responded to this review

I regret to discover that you weren't thoroughly impressed with us during your most recent stay. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. More

New York, NY
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 5 weeks ago

My husband and I stayed here the weekend of Columbus Day Holiday to visit family. We arrived at 1:30pm hoping to check in by 2pm as stated on their website. Sally, the front desk clerk said no check-ins until after 3pm. When we returned @ 3:15pm, Sally checked us in and assigned Room 200 on the second floor...that's when we... More

Was this review helpful? Yes
Howard J, Manager at Howard Johnson East Syracuse, responded to this review

I'm glad you found our location to be convenient, though your impression of our services and hospitality is quite distressing. I wish that your expectations had been exceeded in comfort, convenience, and quality amenities. Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. I assure you that we are... More

Pawtucket Ri
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 18, 2014

Good deal for the money. My favorite aspect besides the overall value was the view of the former HoJo motel right down the street which has been allowed to decay into the ground like any old building with no further use, orange roof and all.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes 2
Howard J, Manager at Howard Johnson East Syracuse, responded to this review

Thank you for taking the time to write this review and share your experience. We appreciate that you have taken the time to let us know how you perceived our accommodations. Thank you for sharing your review. More

Brampton, Ontario
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 3, 2014

The hallways smelled of tobacco smoke. The bathtub enclosure was in bad need of updating. It needed new caulking, tub and drain, etc. Also a flat screen TV would be nice, instead of an old CRT unit. On the plus side, the A/C worked well, and the bed was comfy. The breakfast offered was perfect.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes 3
Howard J, Manager at Howard Johnson East Syracuse, responded to this review

We appreciate you giving your feedback about your recent experience in our hotel. We want you to know that your feedback and description of your experience at our hotel is of utmost importance to us. We hope that everything turned out all right and we are looking forward to seeing you again! More

Astoria, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 23, 2014

we came to syracuse for the football game vs Maryland last weekend. The game was a 12:30 noon game and we wanted to check in early around 10. The manager was great and said it was no problem and had our room ready to go as soon as we came in. Most hotels wont let guests check in so early.... More

Was this review helpful? Yes 1
Howard J, General Manager at Howard Johnson East Syracuse, responded to this review

Mr. Heath, Thank you so much for the wonderful words. It was our pleasure accommodating you and your guests here at the Howard Johnson Hotel in Syracuse, NY. We know that travels plans change constantly and we do our best to accommodate to those changes. I know that SU game was an early start and a few guests might want... More

Clearwater, Florida
Top Contributor
110 reviews 110 reviews
56 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed September 19, 2014

Where to start?????/ This location has two buildings. The main building was all reserved for an expected tour group. So, we went to the back building, up a flight of 14 steps to a room looking out over the parking lot. The room had a refrigerator but no microwave, a coffee maker, wifi, and was not too far from a... More

Was this review helpful? Yes
Howard J, Manager at Howard Johnson East Syracuse, responded to this review

I regret to discover that you weren't thoroughly impressed with us during your most recent stay. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. It is of the highest importance that things like... More

Boston, Massachusetts
2 reviews
5 of 5 stars Reviewed September 19, 2014

I am a frequent hotel user and have had good experience with Howard Johnsons. The rooms are always clean and the service at this hotel was above notch. Food in the morning was decent but mostly all hotels are the same. Would recommend stay here to people.

Was this review helpful? Yes
Howard J, Manager at Howard Johnson East Syracuse, responded to this review

I am glad that you found our accommodations to be comfortable and our service to be welcoming. We're glad you had a great time with us and we look forward to serving you again. More

Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 2, 2014

I booked this room as place to stay on our way home. Online it looked nice and some reviews said average. We arrived here and he said that he had no booking for me. It was old fashion, working out of binders. So he finally got us checked in, and we came to our room. It was so gross, it... More

Was this review helpful? Yes 3
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Additional Information about Howard Johnson East Syracuse

Address: 6590 Thompson Road North, NY Thruway I-90 Exit 35, Syracuse, NY 13206
Phone Number:
Location: United States > New York > Finger Lakes > Syracuse
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Howard Johnson East Syracuse 1.5*
Number of rooms: 76
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Also Known As:
Ramada Limited University/Carrier Circle Hotel Syracuse
Ramada Hotel Syracuse
Ramada Motel Syracuse
Ramada Syracuse

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