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All 30 Syracuse hotels

Comfort Inn Carrier Circle

2.0 of 5 Hotel   |   6491 Thompson Rd, Syracuse, NY 13206
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Ranked #16 of 30 Hotels in Syracuse
A recent review
4 of 5 stars Reviewed February 27, 2013
Justine G Gatineau, Canada
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187 reviews from our community

Traveler rating
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    85
    51
    15
    7
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71
51
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21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Comfort Inn Carrier Circle
See the most recent reviews
1 review
2 of 5 stars Reviewed March 5, 2013 via mobile

For a hotel that only offers a bed to sleep in and a bathroom it has nothing to offer. Forget getting any sleep . The beds were terrible . Felt like sleeping on broken box springs. You were afraid to move. The whole bed moved and you felt as though you were going to fall off the bed. Had plenty... More

Was this review helpful? Yes
Kathy S, General Manager at Comfort Inn Carrier Circle, responded to this review

Dear Shortycsb, please accept my sincerest apology for your dislike of the mattress and pillows, beds are such a personal preference and I certainly understand it is sometimes hard to get comfy away from home. Our complimentary full hot breakfast with meat, eggs, waffles and many other items as well as free newspaper, HBO, fitness center, flat screen TV's and... More

Gatineau, Canada
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 27, 2013

The room's a good size, and comfortable. It's nothing fancy or special, but for the price you pay it's a great choice. The staff were very welcoming, the breakfast was your basic complimentary breakfast. No real complaints as the price of the room was very reasonable. We were able to park right outside our room which was a nice feature.

Was this review helpful? Yes
Kathy S, General Manager at Comfort Inn Carrier Circle, responded to this review

Thank you for taking the time to review your stay and for the nice comments, it is our pleasure to make you comfortable and welcome. We strive to be the cleanest and friendliest hotel and it is nice to hear that we are succeeding. Please come back again and thank you for your business! Sincerely, Kathy Shue GM More

Old Forge, New York
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 25, 2013

Big room, clean, two queen beds, $84 per night for 3 people, good breakfast. Very friendly receptionist. That's all we wanted. I probably could have given it five stars. It doesn't take 200 characters to say that.

Was this review helpful? Yes
Kathy S, General Manager at Comfort Inn Carrier Circle, responded to this review

Hello and thank you! You covered exactly what we strive for- clean, quiet, friendly, good value and yummy breakfast. We really appreciate you taking time to review us and will look forward to hosting you and your family again. Sincerely, Kathy Shue, GM More

Potsdam, New York
Top Contributor
295 reviews 295 reviews
51 hotel reviews
137 helpful votes 137 helpful votes
4 of 5 stars Reviewed January 9, 2013

We stopped at the Carrier Circle Comfort Inn while getting into the city for an overnight and had not stayed at this property previously. It was nice to find a very reasonably priced option for a good night's sleep - pillow top mattresses were nice, and the complimentary breakfast was very well stocked with a nice variety cold and hot.... More

Was this review helpful? Yes 1
Kathy S, General Manager at Comfort Inn Carrier Circle, responded to this review

Hello and thank you for making my Monday morning very pleasant! I'm so glad you stopped here on your trip and especially that you had a good stay; the breakfast and our location certainly do make for a good value, as well as the reasonable rates. The team here works hard to make it a clean, friendly "home away from... More

Lowell, Massachusetts
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed January 4, 2013

We were visiting with family and had a double queen room to accomodate everyone. When we arrived it smelled like my aunt's face-powder box had exploded in the room and the floor outside. Overwhelming scent. There was an oder that I couldn't pin down or locate the source. My wife thought it was an old urine smell, and she only... More

Was this review helpful? Yes
Kathy S, General Manager at Comfort Inn Carrier Circle, responded to this review

Dear Matthew, I'm very sorry that your stay was not enjoyable, especially since you were here for 3 nights; I see that we called you at 7:21 to check on your room, as we always do after our guests check in, and it says "fine" as reported by whomever answered the phone in your room. We would have been happy... More

Patchogue, New York
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 4, 2013

We were heading back to Long Island from our trip to Niagara Falls and Toronto. We picked Syracuse to stay overnight because we wanted to divide up the driving. Nice, clean, comfortable place to stay. Very reasonably priced too. And we had a coupon too which made it even better. Rooms were big and they had a full, complimentary breakfast... More

Was this review helpful? Yes 1
Kathy S, General Manager at Comfort Inn Carrier Circle, responded to this review

Thank you so much for your nice review and for staying with us, we really appreciate it! Our central location and complimentary breakfast make us a great value and we are always glad to help our guests anyway we can, Nicole will be very happy to see this! Thank you again and come back soon! Sincerely, Kathy Shue More

Kingston, Canada
Reviewer
4 reviews 4 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 24, 2012

We stayed in a double non-smoking on December 22/12 for one night, on the 2nd floor. The rooms were comfortable and clean (not updated, but still in good shape), the beds decent, lots of pillows. The breakfast provided on the Sunday morning was on the verge of awesome, the waffles are terrific and there are lots of options. My only... More

Was this review helpful? Yes
Kathy S, General Manager at Comfort Inn Carrier Circle, responded to this review

Hello and Happy New Year! Thank you very much for the nice review, so glad you enjoyed your stay with us. The team here takes great pride in maintaining a clean, friendly "home away from home" so we really appreciate your kind words. Breakfast is a great value-added feature and I will confess it is hard to stay away from... More

Napanee, Canada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 10, 2012

My friends & I stay here when we go to Syracuse for girls shopping weekend and it meets our needs. We spend very little time in the hotel and this one is great for us. The rooms are clean and the service is good. Complimentary breakfast is great.

Was this review helpful? Yes
Kathy S, General Manager at Comfort Inn Carrier Circle, responded to this review

Thank you very much for your kind words, and especially for making us your destination for your shopping trips. So glad you appreciate the great value here and also for patronizing our beautiful malls and outlets, all of Syracuse thanks you! We will look forward to seeing you again soon, Sincerely, Kathy Shue, GM More

Ottawa, Canada
Contributor
19 reviews 19 reviews
6 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed November 27, 2012

We got a large room, everything was clean---the bathroom was newly renovated---flooring tile, granite counter and a new tub...even a romantic dimmer spotlight in the tub area ;) No restaurant, but a lovely presentation for breakfast off in the lobby corner---muffins, bagels, eggs, sausage, make your own waffles, toast, cereal, coffee, juice and yogurt etc. The exercise room was adequate... More

Was this review helpful? Yes
Kathy S, General Manager at Comfort Inn Carrier Circle, responded to this review

Thank you so much for the wonderful review and for taking the time to post it! I, too, enjoy a good value and I really believe you get it here with a nice, clean room, complimentary hot breakfast and friendly staff. We are continuously updating and renovating the rooms, as well as the public areas and the fitness room, though... More

Ottawa, Canada
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 26, 2012

My wife and I stayed at the Comfort Inn Carrier Circle for three nights while on a Black Friday shopping trip to Syracuse. We had no complaints. The room was quite large, the facility was clean, and the complimentary breakfast was good. It was close to the shopping that we wanted to visit. We even made use of the small... More

Was this review helpful? Yes
Kathy S, General Manager at Comfort Inn Carrier Circle, responded to this review

Thank you very much for braving the Black Friday crowds and staying with us! So glad you enjoyed your stay, we are very lucky to be so close to such great shopping destinations and of course, we have a great team that keeps the hotel neat, clean and friendly. Thank you again, and please come back soon! Sincerely, Kathy Shue,... More

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Additional Information about Comfort Inn Carrier Circle

Address: 6491 Thompson Rd, Syracuse, NY 13206
Phone Number:
Location: United States > New York > Finger Lakes > Syracuse
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Carrier Circle 2*
Number of rooms: 107
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Also Known As:
Comfort Inn Syracuse Hotel Syracuse
Syracuse Comfort Inn

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