Stayed here one night for a college tour. The room had two issues. First is that I think the hotel allows pets and one bed's bedspread appeared to have cat hair all over it. The sheets and blanket underneath were clean, but it was still an unhappy surprise. We had a first floor room with a very convenient outside door... More

This is one of the many hotels at the Carrier Circle exit. It is set far enough away so you are not bothered by the Thurway traffic. Exercise room needs updating.

The comfort inn was a great experience. Upon arrival the front desk staff was efficient and friendly. They confirmed all my needs and made sure that I received them. My room was spacious and clean compared to others and the housekeeping defiantly knows what they are doing. The Express Check out was jsut another great amenity to have. Breakfast was... More

In late July I made a 2 night reservation at the hotel through the Comfort Inn Website for a late August visit. Two days prior to the planned check in date I contacted the hotel directly to change the reservation to a 1night stay. The desk clerk confirmed the change. Upon arrival for check in, the desk clerk (same one... More

We stopped in for one night as a resting stop on a long roadtrip. Used Choice Hotels points for a free room. We arrived very late(almost midnight). Our room was ready as reserved. The front desk staff was very helpful, and the room was clean and comfortable. Breakfast was your average continental breakfast, including waffles and hard boiled eggs, as... More

The best way to describe this place is simply "seedy". It is in dire need of a facelift. The room was just okay. It looked as if it could use a good housecleaning. The bathroom really looked worn, there were big cracks in the floor along the bottom of the counter. Upon checking in, we were told that there was... More

We stayed at this Comfort Inn for 4 nights, mostly because of its moderate rates and convenient location for a family visit. The staff was courteous and helpful. The complementary breakfast was adequate but nothing to write home about. But we will probably not return here on future visits, mostly because of the marginal housekeeping and the poor condition of... More

We had some problems and ended up being shifted from room to room to room, but Christine kept moving us around until we found a room that had everything we wanted. The first room wasn't ready...bed was messy ...second room didn't have a high speed internet connection... but the third room had it all. This lady went way out of... More

My wife and I just returned from a weekend at the Comfort Inn in Syracuse New York just to get away and for some shopping at the Carousel Mall. This hotel/motel has all the conveniences required for a short stay at good rates: indoor pool with jacuzzi/hot tub, bar outside the pool with comfortable lounge chairs and TV's, bar drinks... More