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Comfort Inn Carrier Circle

2.0 of 5
6491 Thompson Rd, Syracuse, NY 13206
Hotel amenities
Comfort Inn Carrier Circle
Ranked #13 of 30 hotels in Syracuse
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102 reviews from our community

    Trip type
Traveler rating
    11
    52
    25
    9
    5
Date Rating
Lowell, Massachusetts
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed January 4, 2013

We were visiting with family and had a double queen room to accomodate everyone. When we arrived it smelled like my aunt's face-powder box had exploded in the room and the floor outside. Overwhelming scent. There was an oder that I couldn't pin down or locate the source. My wife thought it was an old urine smell, and she only... More

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Kathy S, General Manager at Comfort Inn Carrier Circle, responded to this review
January 7, 2013

Dear Matthew, I'm very sorry that your stay was not enjoyable, especially since you were here for 3 nights; I see that we called you at 7:21 to check on your room, as we always do after our guests check in, and it says "fine" as reported by whomever answered the phone in your room. We would have been happy... More

Patchogue, New York
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 4, 2013

We were heading back to Long Island from our trip to Niagara Falls and Toronto. We picked Syracuse to stay overnight because we wanted to divide up the driving. Nice, clean, comfortable place to stay. Very reasonably priced too. And we had a coupon too which made it even better. Rooms were big and they had a full, complimentary breakfast... More

Was this review helpful? Yes 1
Kathy S, General Manager at Comfort Inn Carrier Circle, responded to this review
January 7, 2013

Thank you so much for your nice review and for staying with us, we really appreciate it! Our central location and complimentary breakfast make us a great value and we are always glad to help our guests anyway we can, Nicole will be very happy to see this! Thank you again and come back soon! Sincerely, Kathy Shue More

Kingston, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 24, 2012

We stayed in a double non-smoking on December 22/12 for one night, on the 2nd floor. The rooms were comfortable and clean (not updated, but still in good shape), the beds decent, lots of pillows. The breakfast provided on the Sunday morning was on the verge of awesome, the waffles are terrific and there are lots of options. My only... More

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Kathy S, General Manager at Comfort Inn Carrier Circle, responded to this review
January 3, 2013

Hello and Happy New Year! Thank you very much for the nice review, so glad you enjoyed your stay with us. The team here takes great pride in maintaining a clean, friendly "home away from home" so we really appreciate your kind words. Breakfast is a great value-added feature and I will confess it is hard to stay away from... More

Napanee, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 10, 2012

My friends & I stay here when we go to Syracuse for girls shopping weekend and it meets our needs. We spend very little time in the hotel and this one is great for us. The rooms are clean and the service is good. Complimentary breakfast is great.

Was this review helpful? Yes
Kathy S, General Manager at Comfort Inn Carrier Circle, responded to this review
December 14, 2012

Thank you very much for your kind words, and especially for making us your destination for your shopping trips. So glad you appreciate the great value here and also for patronizing our beautiful malls and outlets, all of Syracuse thanks you! We will look forward to seeing you again soon, Sincerely, Kathy Shue, GM More

Ottawa, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 27, 2012

We got a large room, everything was clean---the bathroom was newly renovated---flooring tile, granite counter and a new tub...even a romantic dimmer spotlight in the tub area ;) No restaurant, but a lovely presentation for breakfast off in the lobby corner---muffins, bagels, eggs, sausage, make your own waffles, toast, cereal, coffee, juice and yogurt etc. The exercise room was adequate... More

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Kathy S, General Manager at Comfort Inn Carrier Circle, responded to this review
December 5, 2012

Thank you so much for the wonderful review and for taking the time to post it! I, too, enjoy a good value and I really believe you get it here with a nice, clean room, complimentary hot breakfast and friendly staff. We are continuously updating and renovating the rooms, as well as the public areas and the fitness room, though... More

Ottawa, Canada
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 26, 2012

My wife and I stayed at the Comfort Inn Carrier Circle for three nights while on a Black Friday shopping trip to Syracuse. We had no complaints. The room was quite large, the facility was clean, and the complimentary breakfast was good. It was close to the shopping that we wanted to visit. We even made use of the small... More

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Kathy S, General Manager at Comfort Inn Carrier Circle, responded to this review
December 5, 2012

Thank you very much for braving the Black Friday crowds and staying with us! So glad you enjoyed your stay, we are very lucky to be so close to such great shopping destinations and of course, we have a great team that keeps the hotel neat, clean and friendly. Thank you again, and please come back soon! Sincerely, Kathy Shue,... More

Ottawa, Canada
Top Contributor
64 reviews 64 reviews
61 hotel reviews
Reviews in 54 cities Reviews in 54 cities
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed November 25, 2012

We recently stayed at this Comfort Inn at Carrier Circle in Syracuse. Although we visit the Syracuse area regularly, this was our first stay at this particular motel and at Carrier Circle. We had no major complaints about the hotel; however, we are unlikely to stay there again. In terms of location, Carrier Circle is not exactly central and this... More

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See 2 more reviews by RexT for Syracuse
Boston, Massachusetts
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed November 25, 2012

We were in a non-smoking room. But as we enter and exited the room, there was a strong smoke smell. The corridors of the hotel too smelled of cigarettes. The rooms were clean but everything is old. the bad tub was super old too. However the proximity of the hotel to I90 was a big plus to us.

Was this review helpful? Yes
Shuegirl, General Manager at Comfort Inn Carrier Circle, responded to this review
November 27, 2012

Thank you for taking the time to share your experience at this hotel, I appreciate the input and always want to improve. We are continuously upgrading and renovating the rooms, as well as the public areas, and bathtubs are definitely on the list; I am also pleased to tell you that we will be 100% smokefree by Jan. 1, 2013.... More

Smiths Falls
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed November 19, 2012

When we first got there we noticed stained comforters, one had burn marks. When we asked the woman at the front to replace them she was REALLY rude. Said we would have to end up moving room because she didn't have time to go to the basement and babysit the dryer to be finished for new linen.We ended up moving... More

Was this review helpful? Yes
Shuegirl, General Manager at Comfort Inn Carrier Circle, responded to this review
November 20, 2012

Dear Tanya G. I am so sorry your stay fell below your expectations and I appreciate you letting me know the issues you had. All Comfort Inn's are transitioning into new bedding and, unfortunately, we can't order the old style so some of them have gotten stained and worn but they will be replaced with beautiful new ones very soon.... More

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Bergen County NJ
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed November 6, 2012

Had to have a 2 night stay recently (October 23-24) in Syracuse for medical issues.The hotel was nice,lobby area was bright & cheery, and the breakfast area was also very nice. The Hot breakfast was very good, especially for the reasonable price of the hotel stay, Didn't have to leave the hotel for breakfast before heading out to the doctors... More

Was this review helpful? Yes
Shuegirl, General Manager at Comfort Inn Carrier Circle, responded to this review
November 20, 2012

Thank you so much for such a nice review and taking the time to share your experience! We really take a lot of pride in our hotel and I, personally, am so glad you enjoyed your stay and appreciate the value of the nice breakfast that is included in your rate. If you get back before spring you can sit... More

 
 
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Additional Information about Comfort Inn Carrier Circle

Also Known As:
Comfort Inn Syracuse Hotel
Comfort Inn Syracuse Hotel Syracuse
Comfort Inn Syracuse
Syracuse Comfort Inn
Address: 6491 Thompson Rd, Syracuse, NY 13206
Region: United States > New York > Finger Lakes > Syracuse
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Wheelchair access
Hotel Style:
#2 Best Value Hotels in Syracuse
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Conveniently located at Exit 35 off the NYS Thruway (I-90) this 100% Non-smoking hotel features; complimentary hot breakfast buffet, business center, fitness center and free high speed wireless Internet. Our central location puts all of Syracuse at your fingertips, minutes from LeMoyne College, Syracuse University, downtown and the new Destiny USA. We always have a comfortable clean room waiting for you! ... more   less 
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