We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 30 Syracuse hotels

Comfort Inn Carrier Circle

2.0 of 5 Hotel   |   6491 Thompson Rd, Syracuse, NY 13206
Hotel website
Hotel deals
Click for phone number
Hotel amenities
Special Offer
Choice Privileges Points
Comfort Inn Carrier Circle
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save Saved
You added Comfort Inn Carrier Circle to your Saves list
64%
Ranked #15 of 30 Hotels in Syracuse
A recent review
4 of 5 stars Reviewed August 26, 2014
travelerColumbusOhio columbus ohio
Write a Review

185 reviews from our community

Traveler rating
    29
    83
    51
    15
    7
See reviews for
71
50
8
21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
  • All months
    (185)
  • Mar-May only
    (32)
  • Jun-Aug only
    (76)
  • Sep-Nov only
    (59)
  • Dec-Feb only
    (18)
All months
There are newer reviews for Comfort Inn Carrier Circle
See the most recent reviews
columbus ohio
Top Contributor
73 reviews 73 reviews
31 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed August 26, 2014

We pulled in late after a long drive and found a very comfortable bed to lay our heads for the night. The front desk gal was very pleasant and found us a top floor room away from the elevators. The hotel is very convenient to the highway and offers a breakfast. The hotel looks like it has been recently renovated... More

Was this review helpful? Yes 1
Tom D, General Manager at Comfort Inn Carrier Circle, responded to this review

Thank you for your kinds review of the Comfort Inn Carrier Circle. We are happy you noted our improvements in your comments. I hope we have the opportunity to have you visit again! Thomas Denely General Manager More

Senior Reviewer
9 reviews 9 reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed August 23, 2014

Granted it was a packed weekend with syracuse move in & the ny state fair- this place is awful and a huge scientific experiment. If there is anywhere else to stay, do so. The first room they showed us stunk of cigarette smoke & we had requested a non smoking room and I have asthma, they moved us to the... More

Was this review helpful? Yes
Tom D, General Manager at Comfort Inn Carrier Circle, responded to this review

I am sorry to see and read of your recent experience with us. We clearly let both you and ourselves down. I have instituted new housekeeping inspection standards so that we might address these issues sooner and resolve them before guests check in. Thomas Denely General Manager More

Chicago, Illinois
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 21, 2014

I'm a Choice Hotels elite member, so I use Comfort Inn properties a lot. It was tough to decide how tough to be in this review because I can tell the hotel is making improvements-- but they have a ways to go. First impression: I arrived at night. The hotel is right off og the 90 expressway (good), but is... More

Was this review helpful? Yes 1
Tom D, General Manager at Comfort Inn Carrier Circle, responded to this review

Thank you for your insightful thoughts about the Comfort Inn Carrier Circle. We are always looking to improve and your comments will help us move forward and make our hotel better. Thomas Denely General Manager More

Missouri
Top Contributor
189 reviews 189 reviews
119 hotel reviews
129 helpful votes 129 helpful votes
2 of 5 stars Reviewed August 19, 2014

We ended up here on a Hotwire deal that said it was an airport hotel. However, there was no shuttle and taxi fare was around $25 each way. So even with a discount, it cost more to stay here because of the $50 plus tip than it would have to stay somewhere with a free shuttle. Check-in was slow because... More

Was this review helpful? Yes 1
Tom D, General Manager at Comfort Inn Carrier Circle, responded to this review

Thank you for your feedback about your recent stay. While I cannot control what Hotwire says about our hotel I will urge them to make changes to our description so those booking on their site have a better idea of where we are located. As far as the other issues you mentioned, I will address those with housekeeping so that... More

Senior Contributor
41 reviews 41 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 16, 2014

We stayed here one night. The staff was great, the rooms were clean and it is right of the highway. It's a little misleading because it's located right behind the McDonalds and it's hard to see until you pull in but it's worth it. I recommend people us this motel.

Was this review helpful? Yes 1
Tom D, General Manager at Comfort Inn Carrier Circle, responded to this review

Thank you for your response about your stay with us at the Comfort Inn Carrier Circle. We strive for cleanliness and customer service, and I am appreciative that your experience was good on both counts. I hope we get the opportunity to host you again! Thomas Denely General Manager More

Senior Contributor
24 reviews 24 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 12, 2014

My family and I stayed for one night en route to Niagara Falls. As others have commented the lifts did have an odd, tar-like smell which I suspect was due to resurfacing of the surrounding roads. In any case it was less the following day so it was improving. The room was nice and large and reasonably comfortable. I did... More

Was this review helpful? Yes
Tom D, General Manager at Comfort Inn Carrier Circle, responded to this review

Thank you for your kind words in your review of the Comfort Inn Carrier Circle! One of your recent improvements was repair and resurfacing of our parking lot. It did create a bit of an odor, but the challenge with a hotel can be making improvements and still offering the best service we can for our guests. I hope we... More

Boston, Massachusetts
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 5, 2014

When I registered at the front desk they informed me that it was a non-smoking and no pet room. Well I do not know the history of the room but someone(s) have smoked in that room in the past and it smelled it. Also, there seemed to be some kind of moisture problem as a lot of the windows in... More

Was this review helpful? Yes 1
Tom D, General Manager at Comfort Inn Carrier Circle, responded to this review

I'm sorry to read about your experience during your recent stay at the Comfort Inn Carrier Circle. While we are a non smoking hotel, regrettably there are times people think they can circumvent our policies. While we deep clean and make every attempt to return the room to it's nonsmoking environment, it isn't always as successful as we hope. In... More

Shaker Heights, Ohio
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 2, 2014

I reserved this on website a few hours before we arrived which was good as it was full when we got there. The price was right as we needed a quick overnight place on our way to Maine. We had a room with 2 queen beds with an extra area with a mirror. Our issue was that the room smelled... More

Was this review helpful? Yes 3
Tom D, General Manager at Comfort Inn Carrier Circle, responded to this review

Thank you for sharing your experiences with the Comfort Inn Carrier Circle. First, thank you for noticing our recent upgrades! We are working on improving the hotel with new carpeting, lighting, chairs and artwork in our rooms. Our next project is new draperies. We appreciate it when those items are noted. I'm sorry that there seemed to be an odor... More

Albany, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 1, 2014

I stayed on the 4th floor - rooms are quite spacious as was the bathroom. Parking is at a premium later in the evening but part of the hotel is under construction / renovation so not all spaces are accessible. Quiet, clean and ladies at front desk very pleasant.

Was this review helpful? Yes 1
Tom D, General Manager at Comfort Inn Carrier Circle, responded to this review

Thank you for sharing your experience with us at the Comfort Inn Carrier Circle! We are in the process of repairing our parking areas, and there are times we do have to restrict access to some of our parking, but we appreciate everyone's patience during this time. In addition, I'm glad you enjoyed your room! And you've shared the secret... More

Orlando, Florida
Contributor
18 reviews 18 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 28, 2014

Stayed at this hotel during Syracuse Nationals Week, so it was a bit overpriced. Very basic accommodations. Hotel was clean and desk staff was courteous. Breakfast was good and servings fresh. Hotel was probably full so parking was at a premium even though the lot seemed big enough. Hotel needs some modernization especially the carpeting in both rooms and common... More

Was this review helpful? Yes
Tom D, General Manager at Comfort Inn Carrier Circle, responded to this review

Thank you for your feedback about your recent stay at the Comfort Inn Carrier Circle. Parking is always at a premium during Syracuse Nationals as some of our guests bring more than one vehicle on their visit. Under normal circumstances, we are able to accommodate the vehicles of our guests in our parking areas. Also, are in the process of... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Comfort Inn Carrier Circle? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn Carrier Circle

Address: 6491 Thompson Rd, Syracuse, NY 13206
Phone Number:
Location: United States > New York > Finger Lakes > Syracuse
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Carrier Circle 2*
Number of rooms: 107
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Priceline, Choice Hotels, Expedia, Cheap Tickets, Despegar.com, Hotels.com, TripOnline SA and Tingo so you can book your Comfort Inn Carrier Circle reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Syracuse Hotel Syracuse
Syracuse Comfort Inn

30 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (3)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Dining (1)
Viewed
Hotel & grounds (4)
Viewed
Other (16)
Hotels you might also like...
Check In Check Out
Price Your Stay