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All 30 Syracuse hotels

Comfort Inn Carrier Circle

2.0 of 5 Hotel   |   6491 Thompson Rd, Syracuse, NY 13206
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Ranked #16 of 30 hotels in Syracuse
A recent review
4 of 5 stars reviewed 5 days ago
travelerColumbusOhio columbus ohio
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175 people have reviewed this hotel

Traveler rating
    27
    80
    46
    15
    7
See reviews for
66
48
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20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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English first
columbus ohio
Top Contributor
64 reviews 64 reviews
31 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We pulled in late after a long drive and found a very comfortable bed to lay our heads for the night. The front desk gal was very pleasant and found us a top floor room away from the elevators. The hotel is very convenient to the highway and offers a breakfast. The hotel looks like it has been recently renovated... More

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 1 week ago

Granted it was a packed weekend with syracuse move in & the ny state fair- this place is awful and a huge scientific experiment. If there is anywhere else to stay, do so. The first room they showed us stunk of cigarette smoke & we had requested a non smoking room and I have asthma, they moved us to the... More

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Chicago, Illinois
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

I'm a Choice Hotels elite member, so I use Comfort Inn properties a lot. It was tough to decide how tough to be in this review because I can tell the hotel is making improvements-- but they have a ways to go. First impression: I arrived at night. The hotel is right off og the 90 expressway (good), but is... More

Was this review helpful? Yes
Tom D, General Manager at Comfort Inn Carrier Circle, responded to this review

Thank you for your insightful thoughts about the Comfort Inn Carrier Circle. We are always looking to improve and your comments will help us move forward and make our hotel better. Thomas Denely General Manager More

Missouri
Top Contributor
177 reviews 177 reviews
111 hotel reviews
123 helpful votes 123 helpful votes
2 of 5 stars Reviewed 1 week ago

We ended up here on a Hotwire deal that said it was an airport hotel. However, there was no shuttle and taxi fare was around $25 each way. So even with a discount, it cost more to stay here because of the $50 plus tip than it would have to stay somewhere with a free shuttle. Check-in was slow because... More

Was this review helpful? Yes 1
Tom D, General Manager at Comfort Inn Carrier Circle, responded to this review

Thank you for your feedback about your recent stay. While I cannot control what Hotwire says about our hotel I will urge them to make changes to our description so those booking on their site have a better idea of where we are located. As far as the other issues you mentioned, I will address those with housekeeping so that... More

Senior Contributor
39 reviews 39 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here one night. The staff was great, the rooms were clean and it is right of the highway. It's a little misleading because it's located right behind the McDonalds and it's hard to see until you pull in but it's worth it. I recommend people us this motel.

Was this review helpful? Yes 1
Tom D, General Manager at Comfort Inn Carrier Circle, responded to this review

Thank you for your response about your stay with us at the Comfort Inn Carrier Circle. We strive for cleanliness and customer service, and I am appreciative that your experience was good on both counts. I hope we get the opportunity to host you again! Thomas Denely General Manager More

Senior Contributor
21 reviews 21 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family and I stayed for one night en route to Niagara Falls. As others have commented the lifts did have an odd, tar-like smell which I suspect was due to resurfacing of the surrounding roads. In any case it was less the following day so it was improving. The room was nice and large and reasonably comfortable. I did... More

Was this review helpful? Yes
Tom D, General Manager at Comfort Inn Carrier Circle, responded to this review

Thank you for your kind words in your review of the Comfort Inn Carrier Circle! One of your recent improvements was repair and resurfacing of our parking lot. It did create a bit of an odor, but the challenge with a hotel can be making improvements and still offering the best service we can for our guests. I hope we... More

Boston, Massachusetts
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

When I registered at the front desk they informed me that it was a non-smoking and no pet room. Well I do not know the history of the room but someone(s) have smoked in that room in the past and it smelled it. Also, there seemed to be some kind of moisture problem as a lot of the windows in... More

Was this review helpful? Yes 1
Tom D, General Manager at Comfort Inn Carrier Circle, responded to this review

I'm sorry to read about your experience during your recent stay at the Comfort Inn Carrier Circle. While we are a non smoking hotel, regrettably there are times people think they can circumvent our policies. While we deep clean and make every attempt to return the room to it's nonsmoking environment, it isn't always as successful as we hope. In... More

Shaker Heights, Ohio
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I reserved this on website a few hours before we arrived which was good as it was full when we got there. The price was right as we needed a quick overnight place on our way to Maine. We had a room with 2 queen beds with an extra area with a mirror. Our issue was that the room smelled... More

Was this review helpful? Yes 3
Tom D, General Manager at Comfort Inn Carrier Circle, responded to this review

Thank you for sharing your experiences with the Comfort Inn Carrier Circle. First, thank you for noticing our recent upgrades! We are working on improving the hotel with new carpeting, lighting, chairs and artwork in our rooms. Our next project is new draperies. We appreciate it when those items are noted. I'm sorry that there seemed to be an odor... More

Albany, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed on the 4th floor - rooms are quite spacious as was the bathroom. Parking is at a premium later in the evening but part of the hotel is under construction / renovation so not all spaces are accessible. Quiet, clean and ladies at front desk very pleasant.

Was this review helpful? Yes 1
Tom D, General Manager at Comfort Inn Carrier Circle, responded to this review

Thank you for sharing your experience with us at the Comfort Inn Carrier Circle! We are in the process of repairing our parking areas, and there are times we do have to restrict access to some of our parking, but we appreciate everyone's patience during this time. In addition, I'm glad you enjoyed your room! And you've shared the secret... More

Orlando, Florida
Contributor
16 reviews 16 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel during Syracuse Nationals Week, so it was a bit overpriced. Very basic accommodations. Hotel was clean and desk staff was courteous. Breakfast was good and servings fresh. Hotel was probably full so parking was at a premium even though the lot seemed big enough. Hotel needs some modernization especially the carpeting in both rooms and common... More

Was this review helpful? Yes
Tom D, General Manager at Comfort Inn Carrier Circle, responded to this review

Thank you for your feedback about your recent stay at the Comfort Inn Carrier Circle. Parking is always at a premium during Syracuse Nationals as some of our guests bring more than one vehicle on their visit. Under normal circumstances, we are able to accommodate the vehicles of our guests in our parking areas. Also, are in the process of... More

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Additional Information about Comfort Inn Carrier Circle

Address: 6491 Thompson Rd, Syracuse, NY 13206
Phone Number:
Location: United States > New York > Finger Lakes > Syracuse
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Carrier Circle 2*
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Also Known As:
Comfort Inn Syracuse Hotel Syracuse
Syracuse Comfort Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style
#2 Best Value Hotel in Syracuse
Hotel Class
Official Description (provided by the hotel)
Conveniently located at Exit 35 off the NYS Thruway (I-90) this 100% Non-smoking hotel features; complimentary hot breakfast buffet, business center, fitness center and free high speed wireless Internet. Our central location puts all of Syracuse at your fingertips, minutes from LeMoyne College, Syracuse University, downtown and the new Destiny USA. We always have a comfortable clean room waiting for you! ... more   less 
Number of rooms
107

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  • At what time does the pool open each day?

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