We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Syracuse University Hotel & Conference Center

3.5 of 5
Hotel website
Hotel deals
801 University Ave, Syracuse, NY 13210
Special Offer
Breakfast for 2 Included
Sheraton Syracuse University Hotel & Conference Center
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Ranked #8 of 30 Hotels in Syracuse
A recent review
4 of 5 stars reviewed 1 week ago
Jose R
Write a Review

279 reviews from our community

Traveler rating
    84
    142
    36
    11
    6
See reviews for
99
22
21
92
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (279)
  • Mar-May only
    (74)
  • Jun-Aug only
    (86)
  • Sep-Nov only
    (72)
  • Dec-Feb only
    (47)
All months
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

One of the best in town and first option to stay if you have graduation or any other business with the university, like us , to attend. Service and employees are very good. Room are great. Very comfortable and the panoramic view, excellent. Very good location to visit the SU.

Was this review helpful? Yes
Port Washington, New York
Top Contributor
71 reviews 71 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

This trip, I didn't get to stay at the hotel, though I highly recommend it. I wish I could give extra stars to the Sheraton for the superb assistance I got from their event planner Marie-Helene Gingras. Marie worked with me remotely to plan a small graduation dinner for 30 people. The contract was clear and she answered every question... More 

Was this review helpful? Yes
Ottawa, Canada
Contributor
19 reviews 19 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We just spent a few days at this hotel..the first impression when walking in was nice and modern and clean but when getting off the elevator on our floor we noticed that this hotel most defiantly needs an update .. Although pretty well maintained we found it to be dark and aged but we had an awesome view of the... More 

Was this review helpful? Yes 1
Toronto, Canada
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

At our Sweet Ads Convention this year, our chorus was lucky enough to be staying in the Sheraton Syracuse. From the beginning to the end of the weekend, everything about the hotel was perfect. The staff were courteous, friendly & helpful. The space was large, accessible, & accommodating for all our needs. There were many practice rooms, plus spacious lobbies.... More 

Was this review helpful? Yes
Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello evelynhazzard, Thank you for taking the time to share your comments regarding your recent stay with us. We are happy to hear that you enjoyed your stay with us. Great to hear that you found the staff to be courteous, friendly and helpful and that your chorus was able to practice throughout the hotel. Also great to see that... More 

Atlanta, Georgia, United States
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I figured a Sheraton is a Sheraton, right? Wrong. This one far surpassed my expectations. I recently stayed here for 1 night for a business trip. The lobby was clean, the employees were great. I had an issue with my room key not working (multiple times), but the staff always took care of it. The room was great as well.... More 

Was this review helpful? Yes
Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello Chris C, Thank you for taking the time to share your comments regarding your stay with us. We are happy to hear that we exceeded your expectations and that you had a great stay with us. Great to see that you found the employees to be friendly, and we do apolgize for any inconvenience that the room key system... More 

Webster, New York
Top Contributor
110 reviews 110 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed for one night during a dance competition. Great area, right in the middle of Syracuse University life. Tons of stores and restaurants within walking distance. Check-in & out was a breeze, very nice workers. Room was very nice & clean. Asked for more towels and promptly received them. Parking garage which you have to pay for, but is convenient.... More 

Was this review helpful? Yes
Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello Kel4377, Thank you for taking the time to share your comments regarding your stay with us. We are happy to see that you enjoyed our hotels location, centered on the campus of Syracuse University. We love that our guest get the college feel, and as you said have a variety of restaurants and shopping to exlpore. Happy to hear... More 

Washington DC, District of Columbia
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed here visiting Syracuse for a football game. The Sheraton Syracuse is one of the best hotels in Syracuse, and definitely the closest and most convenient for anything at the university, including games in the dome, with garage parking. Breakfast buffet in the hotel restaurant was very good, especially Sunday morning, with plenty of choices. Saturday morning there was... More 

Was this review helpful? Yes
Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello Jamelp, Thank you for taking the time to share your comments regarding your stay with us. We wanted to thank you for your continued loyalty throughout the years and thank you for continuing to choose the Sheraton. Great to hear that you were able to attend one of our tailgate parties this year, it is a great way to... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 16, 2015

I'm a little surprised at how expensive this hotel is considering the dirt on my walls. But the bed of course is extremely comfortable and walking distance to the University is convenient. The room is also a fair size. However I have stayed at other hotels that were nicer for half the price. I'm assuming that the pricing is reflective... More 

Was this review helpful? Yes 1
New York City, New York
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed April 8, 2015

I'm a proud SPG member and always feel that the "Sheraton" brand is always a crap shoot. This particular property is on the crappier side of the shoot. Although they are in the midst of, what looks like a true 4 star upgrade, the 2 star is ever present. The rooms and bed are very comfortable, and the front desk... More 

Was this review helpful? Yes
Contributor
13 reviews 13 reviews
6 hotel reviews
5 of 5 stars Reviewed April 6, 2015

The team at the Sheraton Syracuse are some of the best. The lobby area and front desk area was under construction. However the team made it easy for me to look past the dust and construction area. I am looking forward to returning and seeing the updates.

Was this review helpful? Yes
Julie M, Gust Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello Michael J.M, Thank you for taking the time to share your comments regarding your stay with us. Great to hear that you had an easy check in experience and that the front office staff was friendly and accomodating. As you had mentioned we are undergoing a lobby renovation and it is moving along, so you will have to visit... More 

Questions? Get answers from hotel staff and past guests. Ask a question

80 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (55)
Viewed
Room/suite (10)
Viewed
Hotel & grounds (10)
Viewed
View from room (4)
Viewed
Bathroom (3)
Viewed
Business center/function rooms (1)
Viewed
Other (27)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Dining (3)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (2)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (4)
Viewed
Other (10)
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities