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Syracuse

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Sheraton Syracuse University Hotel & Conference Center


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Best fare found from Miami to Syracuse: $300

Reviews you can trust: Business

88% Recommend
3.5 of 5 stars 9 reviews
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By trip type
Business (9)
[ Date ] [ Rating ]
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4 of 5 stars
JustMeMPH   16 contributions
Atlanta
Sep 13, 2009 | Trip type: Business, Solo travel
2
people found this review helpful

I travel a lot, and I mean a lot, normally the food that hotels serve doesn’t really stand out to me but – WOW!!! Each item I had was cooked just the way I would have made it at home. I am not super picky but when I order Eggs Benedict I want them poached hard - which is what... more

Management response from
SyracuseHotelMgr, Hotel Manager

Greetings JustMeMPH, Thank you for the wonderful feedback on Tripadvisor! We're glad that we were able to make a positive connection with you during your stay. Our culinary team takes great pride in what they do and they were delighted to hear that they made your stay such a memorable occasion! Once again, we truly appreciate the great comments. Warmest...

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4 of 5 stars
NYCilley02   5 contributions
New York, NY
Aug 24, 2009 | Trip type: Business

I've been staying in the Sheraton Syracuse every week for about a month now and have found that it just about meets my needs perfectly as a business traveler. This is a high-quality three-star hotel that, while not particularly luxurious or exceptional in any one area, is solid and consistent across the board. I continue to choose the Sheraton week... more

Management response from
SyracuseHotelMgr, Manager

Dear NYCilley02, Thank you for your recent response on Tripadvisor. We certainly appreciate the positive and constructive feedback, and I can assure you that we've shared your comments with our Guest Services and Food & Beverage team so corrective measures can be taken. Since you are a regular guests with us, please take the opportunity to come try our restaurant...

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4 of 5 stars
AnotherOntarioguy   142 contributions
Ontario
Aug 22, 2009 | Trip type: Business, Solo travel

Was allocated a large room on the 8th floor with a king bed. Room was in good shape with an LCD TV. They use a motion detector system to shut down the HVAC when you are out of the room and it is a bit stuffy when you return. It clears up quite quckly once the system starts again. Free... more

Management response from
SyracuseHotelMgr, Manager

Dear AnotherOntarioguy, Thank you for your recent response and feedback on Tripadvisor. We're glad to hear that our staff displayed the first class service that we are well known for. I do apologize if you felt that our bathroom accommodations were not up to your standard. I do want to mention that we will be renovating all of our guest...

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1 of 5 stars
NYGIA   1 contribution
Scarsdale, NY
Jul 31, 2009 | Trip type: Business

We chose this hotel based on reputation of the Starwood Preferred Guest hotels. The rooms were very small considering it's prices. In our room, the AC wasn't working and engineering kept having to come up to our room in the middle of the night to fix it, had to move rooms three times in one night... doesn't make for a... more

Management response from
SyracuseHotelMgr, Manager

Dear NYGIA, I would like to take this opportunity to respond to your recent feedback on Tripadvisor. First and foremost, I would like to apologize for some of the inconveniences that occurred during your group's stay. We are consistently ranked as one of the top Sheratons in North America in customer service and scored number in Overall Customer Satisfaction three...

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3 of 5 stars
littleladyboston   5 contributions
boston
Feb 10, 2009 | Trip type: Business, Solo travel

The Sheraton is conveniently located adjacent to Syracuse University (which was the main reason I stayed there). The rooms are spacious, comfortable, and well appointed if a bit sterile. My main complaint about the room is that the heating units are very loud, so much so that I could hear my heating unit rattling for most of the evening (apparently... more

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5 of 5 stars
NJtraveler22   1 contribution
New Jersey
Aug 12, 2008 | Trip type: Business, Family

We stayed one night here while doing a college campus visit. The location couldn't have been better. As we were checking in the staff very helpfully pointed out landmarks and how to find the right university buildings, as well as providing a campus map. Check-in was quick and easy. The room was spacious and clean with excellent maintenance. We used... more

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4 of 5 stars
SeminarTrekker   1,131 contributions
Sacramento Valley
Oct 11, 2007 | Trip type: Business, Solo travel
3
people found this review helpful

I spent one night at the Sheraton Syracuse University because I had next day flight out of Hancock International Airport (15 minutes away). I had spent one week in Ithaca, New York attending a Cornell ILR/CAHRS Executive Program workshop. In Ithaca I stayed at both the Statler Hotel and at Homewood Suites by Hilton. I stayed at Sheraton because I... more

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5 of 5 stars
Sue9021   12 contributions
New York USA
Jul 11, 2007 | Trip type: Business
1
person found this review helpful

Had a very nice stay at this hotel. Booked two rooms as we were going on a College review weekend. Asked for adjoining rooms, and the hotel provided us with two very nicely appointed rooms, one of which was a mini suite. The rooms were comfortable, large and well appointed, with a very comfortable bed. Bathrooms a little tired and... more

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4 of 5 stars
FrequentTraveler501   6 contributions
NE USA
Jul 2, 2007 | Trip type: Business
1
person found this review helpful

A clean and modern hotel with a great club level. Located next to Syracuse University. Staff was very friendly and helpful. more

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Sheraton Syracuse University Hotel & Conference Center Also Known As

  • Sheraton Syracuse University Hotel
  • Sheraton Syracuse
  • Syracuse Sheraton
Address: 801 University Ave, Syracuse, NY 13210