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Sheraton Syracuse University Hotel & Conference Center

3.5 of 5
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801 University Ave, Syracuse, NY 13210
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1 room 1 guest
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Sheraton Syracuse University Hotel & Conference Center
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302 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California
Level Contributor
107 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed yesterday NEW

This Sheraton does not disappoint. I was in upstate NY for business and chose this property as I am a member of the Starwood Preferred Guest program. The staff was extremely attentive, from the front desk to the bar-restaurant. The hotel is very well maintained and seems like it went through a recent update. The location is perfect if in... More 

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New York City, New York
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have been staying at the Sheraton for the past 4 years since our sons go to school there. They have redone the rooms as well as the lobby and it looks great. Adding a Starbucks in the lobby is an added plus! We plan on staying there for many years to come as we still have kids in school... More 

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Mendham, New Jersey
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I stay here every time I visit Syracuse. They're the nicest staff who are always willing to accommodate, for example upgrade. The rooms are beautiful with fantastic views and very comfortable beds. Take the club floor for breakfast and nighttime appetizers, and the restaurant is always great.

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Mumbai
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is ideal for anyone visiting Syracuse university as its right on campus. We were there for 3 days in august to drop our daughter to school and it was ideal with a lot of eating joints too on marshal street. Food at the restaurant was pretty good too

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Westchester County, NY
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel to stay at if you are visiting Syracuse University. Large, clean guestrooms with comfortable beds, TV, small refrigerator, good sized closet, etc.. We had two connecting rooms which was great when travelling with the family. The indoor pool was fairly large and there was a sauna and gym adjacent to the pool area. We had dinner in the... More 

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Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello JR1969, Thank you for taking the time to share your comments regarding your stay with us. We are happy to see that your enjoyed your stay with us, and found convenience with our hotels location on the Syracuse Campus. Great to hear that you enjoyed your guest rooms, and that you got to utilize the pool, sauna and gym... More 

Bel Air, Maryland
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

Everyone at the Sheraton Syracuse from Jason at the Front Desk to the Van driver to the Bartender were outstanding! Great service and friendly staff on all levels. Highly recommend! The van driver took us to the soccer field for a game and then downtown to a restaurant filling us in on all the local hot spots. So friendly! The... More 

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Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello Mayr Pat K, Thank you for taking the time to share your comments regarding your stay with us. We are happy to hear that you enjoyed your time with us and that our staff exceeded your expectations, and we able to accommodate any request. Once again we thank you, and hope to see you again. Sincerely, Michael Gates Guest... More 

niagara
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stay here every year when we are in town for the big car show. It's like a home away from home. Front desk staff is excellent! Room was clean. Syracuse University is right there in walking distance. Lots of little shops within walking distance. See you next year.

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Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello EJZ1, Thank you for taking the time to share your comments regarding your stay with us. Great to see that you find convenience with our hotels location. We love being centered on the University, surrounded by the campus, local eateries and shopping. Very happy to read that you feel this is a home away from home for you, and... More 

Fort Lauderdale, Florida
Level Contributor
61 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed over one night when visiting Syracuse University with our daughter. The location is right on campus so you can walk out of the hotel and explore the school. For any Syracuse University functions, I would recommend staying here. The hotel is exactly what you expect for a Sheraton - nothing fancy but clean, comfortable, rooms and reliable service.... More 

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San Francisco
Level Contributor
64 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Located right on the Syracuae campus, this is the best place to stay up visit the university. Te hotel is large, and there were multiple conferences when we were there--making it hard to get on the elevators and also giving a very cramped feeling in the lobby and common areas. Has a gym. Rooms were decent size, but nothing special.

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Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello MandB31, Thank you for taking the time to share your comments regarding your stay with us. We are happy to hear that you found convenience with our location. We love being on the campus, surrounded by the academic buildings, shopping and college restaurants. We do apologize that you had that crammed feeling during your stay due to the conferences... More 

cleveland, United States
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 28, 2015

The Sheraton Syracuse is a Starwood property located at the very entrance of Syracuse University… A great place for parents to stay when visiting students… Rooms are typically Sheraton with clean bathrooms and comfortable bedding... Paid parking is available attached to the hotel… And hotel is located near restaurants and all points on campus…

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Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello Ken P, Thank you for taking the time to share your comments regarding your stay with us. We are happy to see that you enjoyed our location, and found it convenient for your stops at the University and college restaurants. Great to hear that you found the hotel to be clean and the bedding comfortable, the bedding is our... More 

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