SUMMARY: Cozy and comfy hotel in the heart of Syracuse University. The staff was unimaginably friendly and hospitable beyond expectations. It's not the latest and greatest hotel by any means, but it makes up for that with some of the most friendly service I've come across in the US. That's why I'm giving it a 5 rating instead of a... more

I travel a lot, and I mean a lot, normally the food that hotels serve doesn’t really stand out to me but – WOW!!! Each item I had was cooked just the way I would have made it at home. I am not super picky but when I order Eggs Benedict I want them poached hard - which is what... more

I've been staying in the Sheraton Syracuse every week for about a month now and have found that it just about meets my needs perfectly as a business traveler. This is a high-quality three-star hotel that, while not particularly luxurious or exceptional in any one area, is solid and consistent across the board. I continue to choose the Sheraton week... more

Was allocated a large room on the 8th floor with a king bed. Room was in good shape with an LCD TV. They use a motion detector system to shut down the HVAC when you are out of the room and it is a bit stuffy when you return. It clears up quite quckly once the system starts again. Free... more

I went with a couple of friends to Syracuse and booked this hotel through Hotwire and was very pleased with the hotel. The cost of parking is $10.00 per night. The restaurant has a great breakfast menu and buffet. Dinner was ok..a little pricey! You need your door key to use the elevator..a good way to make sure you have... more

It is a good hotel, nice and clean, with helpful staff. Only complaint is the air conditioning, which is noisy, and takes a long time to be on and off, changing the temperature of the room from cold to hot. Outside of this, I will definitely come back to stay. more

We chose this hotel based on reputation of the Starwood Preferred Guest hotels. The rooms were very small considering it's prices. In our room, the AC wasn't working and engineering kept having to come up to our room in the middle of the night to fix it, had to move rooms three times in one night... doesn't make for a... more

Stayed here for one night on the way into Cooperstown. Rooms were average hotel rooms though with 2 Queen Beds rather than 2 Doubles so that was very nice. Rooms/Bathrooms were very clean. Staff/Service was excellent/friendly/helpful. Did not use the pool but it looked very small. $8 to park in parking garage next door, not great but not bad either.... more

My wife and I spent one night at the Sheraton Syracuse University for a wedding we were attending in town. The hotel is directly across from the university campus and would be the most convenient hotel for anyone who needed or wanted the be near the campus. Be aware that the neighborhoods within a few blocks of the campus are... more