We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 30 Syracuse hotels

Sheraton Syracuse University Hotel & Conference Center

3.5 of 5 Hotel   |   801 University Ave, Syracuse, NY 13210
Hotel website
Hotel deals
Hotel amenities
Special Offer
Breakfast for 2 Included
Save Saved
You added Sheraton Syracuse University Hotel & Conference Center to your Saves list
Sheraton Syracuse University Hotel & Conference Center
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
85%
Ranked #7 of 30 Hotels in Syracuse
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Vinylbug New York
Write a Review

233 reviews from our community

Traveler rating
    70
    122
    28
    8
    5
See reviews for
89
20
18
72
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Sheraton's meaning refers to a furniture style; simple in design with straight lines and classical ornamentation, around the 1800 in England.Syracuse University was founded in 1870.Ornamentation in architecture is displayed throughout the campus with it's varies buildings displaying columns and pattern evolving; rising and descending, in directions unrestricted yet ordered. Well with a great location on campus, with many rooms... More

Was this review helpful? Yes
near ottawa
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a really good hotel right at the footsteps to the university. It is the site of lots of action related to the Syracuse Orange, particularly football and basketball. The hotel is clean and well maintained with excellent covered parking. This was probably our 6th stay in recent years and we have never been disappointed.

Was this review helpful? Yes
Kingston, Canada
2 reviews
4 of 5 stars Reviewed 2 weeks ago

we stayed 1 night at this hotel as way to make an early morning flight. while desk staff were great the lounge restaurant was seriously lacking. . we wished the hotel was more conveniently located to the airport but we managed fine.

Was this review helpful? Yes
Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello lunagrrrrl, Thank you for sharing your comments regarding your stay with us. We are happy to hear that you found our hotel to be clean and fresh and that you found the front office staff to be great. In regards to the lounge/restaurant staff we do apologize for any interactions that did not meet your standards. We have shared... More

Baldwin, New York, United States
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I combined a business trip with family for a few days in July. They busied themselves at The Mall for the day and the local Dave & Busters, while I was in an all day conference. Our room was a good size for the family to share. Clean and comfortable. The staff was helpful ( I locked my key in... More

Was this review helpful? Yes
Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello Kathleen H, Thank you for taking the time to share your comments regarding your stay with us. Happy to hear that you enjoyed your stay with us and found convenience in our hotels location. Hopefuly you were able to get out and enjoy the city as well! Great to hear that you found the room clean and comfortable and... More

Houston, Texas
Top Contributor
137 reviews 137 reviews
48 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here with my family on a college visit trip. The hotel is located adjacent all the main areas of campus - a 2 minute walk to the student center. Upon friendly check-in, we were upgraded to an executive floor room, directly across from the lounge. Room was comfortable, and clean. Dining options outside the hotel were nearby. Breakfast in... More

Was this review helpful? Yes
Martville
Senior Reviewer
6 reviews 6 reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My daughter had her wedding reception here and I wasn't impressed. We had a wait before we could go up to the reception area and my husband asked if they had any "complimentary coffee." Apparently, they don't believe in that...and the staff rudely said go to the bar. The coffee was disgusting and you could get better at a gas... More

Was this review helpful? Yes
Julie M, General Manager at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Dear Pumpkin2113 Thank you for staying with the Sheraton Syracuse University Hotel and Conference recently and for sharing your review with us. I apologize that your experience at the wedding was one that failed to exceed your expectations. Our mission of pleasing our guests beyond their expectations is important to us. We will use your comments as a tool to... More

Swarthmore, Pennsylvania
Top Contributor
111 reviews 111 reviews
22 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago

4 night sojourn to the 'Cuse for family funeral. Never stay with family in these times...need the respite at night...and a handy bar! Usually use a diff place, but they were booked...so tried the Sheraton. Hopefully no mr funerals but will use the place next visit there. The good-check in easy and quick. I asked about club rooms and access... More

Was this review helpful? Yes
Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello Patrick201, Thank you for taking the time to share your comments regarding your stay with us. We are happy to hear that you enjoyed your stay with us. Great to hear that you found the staff to be friendly, and that you enjoyed the club level. In regards to the beds, great to hear that you enjoyed them! The... More

Fort Worth
Top Contributor
63 reviews 63 reviews
49 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband & I stayed here on July 20, 2014. The hotel lobby is beautiful, the staff was nice, but the room REALLY needs updating. Our room had a nautical theme to it or something to that theme??? The mirror in the bathroom is so outdated it looks like it was used in the 1980's. The bed was really comfortable... More

Was this review helpful? Yes
Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello mrsslovestotravel, Thank you for sharing your comments regarding your stay with us. We are happy to hear that overall you did enjoy your stay with us. Great to hear that you found the bed comfortable, as it is part of our Sheraton Sweet SLeeper Collection, a key brand element to Sheratons. Also great to hear that you were able... More

Sacramento, California
Top Contributor
76 reviews 76 reviews
65 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed August 12, 2014

Good hotel, whether you are visiting the university, shopping at Destiny USA, or just visiting the area. Its an older facility, the 70-80s Sheraton style, owned by the University, and quite popular. It can use a facelift and a refresh. Especially the bathrooms. Only thing that was not usual is that I was charged $25 for a rollaway bed, without... More

Was this review helpful? Yes 1
Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello MikeyR, Thank you for taking the time to share your comments regarding your stay with us. Great to hear that you found convenience in our hotels location and that you found the staff to be friendly. We do apologize for the lack of communication on our part regarding the rollaway bed charge. We have shared your comments with the... More

Diablo
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 8, 2014 via mobile

The staff makes this Sheraton a pleasure to visit! We just left the hotel and cannot say enough about the service and the warm employees! My husband, two teenagers and I stayed one night here to see Syracuse Univ and from our check in with Nadia at the front desk who graciously suggested a suite with our kids to Norma... More

Was this review helpful? Yes
Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello Taryn S, Thank you for taking the time to share your comments regarding your stay with us. We are happy to hear that you enjoyed your stay with us, and that you found our staff to be warm, helpful, and welcoming. Our goal here is to make our guest feel at home while staying with us, so it's great... More

Owners: What's your side of the story?
If you own or manage Sheraton Syracuse University Hotel & Conference Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sheraton Syracuse University Hotel & Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Syracuse University Hotel & Conference Center

Address: 801 University Ave, Syracuse, NY 13210
Phone Number:
Location: United States > New York > Finger Lakes > Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Syracuse University Hotel & Conference Center 3.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Expedia, Travelocity, Reservation Counter, Priceline, Tingo, Orbitz, Hotels.com, Odigeo and Venere so you can book your Sheraton Syracuse University Hotel & Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Syracuse University Hotel And Conference Center
Sheraton Syracuse University Hotel Syracuse
Syracuse Sheraton

65 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (46)
Viewed
Room/suite (10)
Viewed
Bathroom (3)
Viewed
View from room (1)
Viewed
Hotel & grounds (4)
Viewed
Business center/function rooms (1)
Viewed
Other (27)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (4)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Syracuse with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Business Hotel in Syracuse #5 Family Hotel in Syracuse
Hotel Class
Official Description (provided by the hotel)
Enjoy a warm welcome at Sheraton Syracuse University Hotel & Conference Center. Located on the scenic campus of Syracuse University, we'll keep you close and connected to the best of Central New York. ... more   less 
Number of rooms
235

Questions & Answers

Questions? Get answers from Sheraton Syracuse University Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer