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Sheraton Syracuse University Hotel & Conference Center

3.5 of 5 801 University Ave, Syracuse, NY 13210
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Certificate of Excellence 2014
Sheraton Syracuse University Hotel & Conference Center
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Sheraton Syracuse University Hotel & Conference Center
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259 reviews from our community

Traveler rating
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    33
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I have stayed at a number of hotels in Syracuse and have not been impressed... just outdated, lacking normal amenities. I am a frequent business traveler and have stayed at other places in the past as this hotel is often sold out or significantly more expensive than others. I like the proximity to food, restaurants as its close to the... More 

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Cherry Hill, New Jersey
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

As a graduate of Syracuse University and a frequent visitor back to campus I'm well aware of the Sheraton Syracuse University Hotel & Conference Center. Lucky for them, they're the only on-campus option and the closest to campus by several (hilly) blocks so they really have the market cornered. Lucky for them, too, because even when no sporting events or... More 

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Senior Contributor
35 reviews 35 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a pretty straightforward experience. No issues good staff clean rooms. The Sheridan is going under renovations in the lobby. The rooms are good and look a bit dated but totally sufficient. good sports bar/restaurant downstairs called Rachels. If you're there for the university or for business you will be fine.

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Liverpool, New York
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

on the SU hill that is. almost in the SU campus and close to a lot of hub-bub! the hotel lobby is undergoing an update but the hotel is quiet, accessible, and well-appointed. And it's right on the end of world famous Marshall St.!

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Northern Virginia, USA
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I've stayed in the Sheraton a few times, most recently earlier this week. To be honest, I would have stayed at a new hotel a few blocks away (which was $100 less per night), except that it was going to be 8 degrees the day I was there for a meeting, so that extra three blocks actually mattered. The lobby... More 

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Chicago, Illinois
Contributor
15 reviews 15 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 25, 2015

The staff here at the front desk really are great. Josh is exceptional. He adds a really great personal touch. I hadn't stayed here in almost 3 months. I show up and he recognizes me and calls me out by name - never had that happen before. I always feel comfortable here. The hotel lobby is going through a bit... More 

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Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello Bahama_Ali, Thank you for taking the time to share your comments regarding your stay with us. First of all, thank you for your continued loyalty, as you had mentioned we are going through a complete lobby renovation so we appreciate your patience. Great to hear that you find the front office staff exceptional and that you enjoy our lounge... More 

Cresskill, New Jersey
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed January 12, 2015

We consistently enjoy staying at this property. Great staff, location and vibe. Always helpful and they provide local transportation. The bar is cozy and the restaurant has good quality breakfast. Beds are comfortable and rooms are well kept.

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Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello DKush1, Thank you for sharing your comments regarding your time spent with us. Great to hear such positive comments and that you find the staff to be helpful, and the rooms comfortable and well kept. Good to see that you were also able to utilize our shuttle service and visit our louge Sitrus. Thank you again, and we look... More 

Washington, DC
Top Contributor
119 reviews 119 reviews
34 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 5, 2015

We regularly visit Syracuse since we have family in the area, and are always looking for the best accommodations. We were very happy with Sheraton and it's recently updated sleeping rooms (the lobby will be done this spring). The location is great - near the interstate and restaurants. The only negative was the restaurant and room service - just really,... More 

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Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello pbgvluv, Thank you for taking the time to share your comments regarding your recent stay with us. Happy to hear that you found convenience with our location, and that you enjoyed your guest room. As you had mentioned we are going through a complete lobby renovation so we do appreciate your patience. In regards to your experience with the... More 

Ontario
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed January 1, 2015

Had such a great time last year, we made the trip again. 14 of us attended the NYE festivities at the SU Sheraton. We used the pool, fitness room (one of the very best we have seen in a hotel.....very impressive), included internet WiFi, as well as the actual celebration package. Hot snacks, all drinks, Dinner, Midnight Meal and a... More 

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Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello PMDMA, Thank you for taking the time to share your comments regarding your stay with us. Great to see that you chose to celebrate the New Year with us again, and that you had a great experience. We are happy to see that you stayed an additional night, and were able to utilize the hotel features including the workout... More 

Stittsville, Canada
Top Contributor
123 reviews 123 reviews
68 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed December 21, 2014

My wife and I stayed in this hotel for two nights after driving down from Canada for Black Friday. We wanted a hotel that was central to Syracuse, to hit the outlets and other shopping malls. Location-wise, I don’t know Syracuse but it was close to a major highway - and right next to the university. A few one-way streets,... More 

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Julie M, Guest Services at Sheraton Syracuse University Hotel & Conference Center, responded to this review

Hello Jeff R, Thank you for taking the time to share your comments regarding your stay with us. We are happy to hear that you enjoyed your stay with us. Great to see that you enjoyed your guest bedroom and were able to enjoy the club lounge. We are a big supporter of the University, so we do have a... More 

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Additional Information about Sheraton Syracuse University Hotel & Conference Center

Address: 801 University Ave, Syracuse, NY 13210
Phone Number:
Location: United States > New York > Finger Lakes > Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Syracuse University Hotel & Conference Center 3.5*
Number of rooms: 235
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Also Known As:
Sheraton Syracuse University Hotel Syracuse
Sheraton Syracuse University Hotel And Conference Center
Syracuse Sheraton
Hotel Style:
#5 Family Hotel in Syracuse
#7 Business Hotel in Syracuse

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