Our family was returning from a trip and was looking for someplace simple to stop over on our way home. We picked this hotel on line as there was a promotion and got a great deal. We were pleasantly surprised at our choice as the hotel was over all very nice. Our hotel staff were friendly and amenable. Our room... More

The beds and sheets were clean. The bathroom was clean,The staff were friendly and helpful.The pool was nice. its was just night what we spent @ this place as we had a a flight to catch.... you get In-room wireless internet access In-room coffee / tea making facilities , Rooms with Balcony More

It was a very small room.. The room was dirty. The bathroom had a half used bar of soap behind the door and hair stuck on the towels. There was a lot of dust on the TV and dresser. The carpeting was filthy! I was afraid to walk on it without my shoes on. We stayed here for the pool... More

THE worst place we ever stayed at. The staff is friendly, but the place is filthy, moist and smells. Just outside Syracuse it's cheap and easy accessible. But on the inside it is not worth the stay even for free. It looks clean on the surface, but look a bit closer and it is a true dump. It needs serious... More

The beds and sheets were clean. The bathroom was clean, bathtub never stopped running slightly, but no biggy. The wallpaper and carpet is dated. The overall appearance is dated. The staff were friendly and helpful. The continental breakfast left a little to be desired, The pool was nice. I wouldn't want to spend more than one night here, but for... More

We stayed two nights at this hotel as it was good value and had a pool. Check in was easy, staff friendly. The elevator was the oldest I have seen in a hotel. It had a gate that had to be closed in order to work! Easier to take the stairs! Room was spacious and clean. Bed was comfortable but... More

While staying at this hotel I left the lights on in my car overnight which, of course, ran my battery down. The staff was very helpful with Paul and Brian showing up immediately with booster cables to start my car. Amazing and I was very thankful. The hotel itself is quite humble but the staff is very customer focused and... More

We enjoyed our trip to Syracuse, New York, and especially liked our stay at the United Inn. The desk clerks and housekeepers were friendly and helpful. The price was very fair. The room was clean and spacious. We used the work-out room and pool, and both were nice and well-kept. The daily breakfast was delicious and provided for in a... More

The place is horrible. It's dated and ugly, but that's not the problem. My first room seemed clean, but when I raised the toilet seat, the bowl was filled with what appeared to be (and smelled like) vomit. How do the cleaning staff miss this? they gave me a second room. I walked into the bathroom and the bathtub was... More