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All 30 Syracuse hotels

Crowne Plaza Hotel

3.5 of 5 Hotel   |   701 East Genesee, Syracuse, NY 13210
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Ranked #14 of 30 Hotels in Syracuse
A recent review
4 of 5 stars reviewed 6 days ago
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531 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
4 of 5 stars Reviewed 6 days ago NEW

Allison at the check-in desk was extremely helpful in making sure our family had a great stay. The hotel held our bags while we attended a sporting event and were too early to check in. Overall a great time.

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Boston, Massachusetts
13 reviews 13 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

So it looks like I'll be spending much of the winter working in Syracuse a few days a week and this place will become a second home to me. I've now stayed almost a full week and want to report I'm happy with about 90% of what this CP has to offer. The rooms aren't overly huge but nothing about... More 

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Toronto, Canada
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We (two families) had to go to New Jersey for a funeral on a short notice and we booked this hotel on our way to and on our way back from NJ. In my haste, I booked the rooms (at a great and non refundable rate thru Priceline) on wrong dates. However Colleen at this crowne plaza helped us to... More 

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2 reviews
5 of 5 stars Reviewed 2 weeks ago

I love staying here the rooms are great when you have to work from your room, Love the shower and the way the room is set up it gives you plenty of space move around the only down fall is paying 9 dollars a day for parking other than that it was a great stay.

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Syracuse, New York
11 reviews 11 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

A last minute date night plan led us to the Crowne Plaze Hotel where we were pleasantly surprised. The room and bathroom were small, but very clean. The mattress was comfortable, and there was a small refrigerator in the room. The only surprise was that there was a $9.00 per day parking fee to park in the garage which we... More 

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Utica, NY
Top Contributor
275 reviews 275 reviews
37 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is an excellent location if you need to spend some time in downtown Syracuse. Unlike a lot of other urban hotels the parking is very convenient and easy, with a garage on site. The rooms are nothing special but certainly nice and clean enough for a day or two stay.

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Wallkill, New York
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 22, 2014

I stayed 2 nights at the CP Syracuse for a business meeting and had a good experience. They have clean, comfortable rooms but a bit dated. Parking on site is good and it is convenient to downtown Syracuse area. Staff are friendly and helpful. The room rate included a complimentary breakfast for Gold Elite IHG members, which was excellent.

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Orlando, Florida
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 19, 2014 via mobile

I stay here often on business and it is well located, updated and appointed nicely compared to some other choices in the area. There is an onsite restaurant, which isn't bad, as well as a bar and lounge area which has a small selection of local draft beers where you can sit and watch sports on several TVs. Everyone is... More 

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Hope Mills, North Carolina
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 18, 2014

From the moment we were picked up at the airport to the moment we were dropped off, the service we received from all employees of this hotel was excellent. The shuttle drivers were friendly and talkative without talking our ears off, letting us set the pace of the conversation. All front desk employees talked and greeted us with smiles. They... More 

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Buffalo, New York
17 reviews 17 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 15, 2014

This is the best hotel I've experienced in Syracuse and I've stayed at more than a few. My check-in/out has always gone smooth. This last visit Colleen kicked up the check-in experience and won my best check-in experience fo the year (and I travel a lot). Kudos to her. The elevators take some getting used to but work very efficiently.... More 

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Additional Information about Crowne Plaza Hotel

Address: 701 East Genesee, Syracuse, NY 13210
Phone Number:
Location: United States > New York > Finger Lakes > Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel 3.5*
Number of rooms: 279
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Also Known As:
Renaissance Syracuse
Syracuse Renaissance
Hotel Style:
#11 Business Hotel in Syracuse

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