We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 30 Syracuse hotels

Crowne Plaza Hotel

3.5 of 5 Hotel   |   701 East Genesee, Syracuse, NY 13210
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save 10-30%
Crowne Plaza Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
You added Crowne Plaza Hotel to your Saves list
Ranked #14 of 30 Hotels in Syracuse
A recent review
4 of 5 stars reviewed yesterday
4959keeton Atlanta, Georgia
Write a Review

537 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Atlanta, Georgia
Top Contributor
147 reviews 147 reviews
115 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed yesterday NEW

This Crowne Plaza is a tall round building that would have looked really cool in the '70s. The interior has been rather nicely renovated, of course, but the rooms are somewhat small and with a pizza-wedge shaped floorplan. The bathroom was small-ish and the shower (no tub) had this fixed "rainfall" showerhead and only a half glass partition with the... More 

Was this review helpful? Yes
Interested in Syracuse?
Get deals, advice and ideas on what to do.
North Potomac
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

We choose this hotel for its proximity to SU so that my daughter could visit the university. The room was great and the food was also very good. We were most impressed by the staff who did their best to ensure that we were well taken care of. In fact, our one night became two nights when our flight home... More 

Was this review helpful? Yes
Maynard, Massachusetts
Top Contributor
80 reviews 80 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Had a one night stay at the hotel to visit Syracuse University. Very good location and up to date facility. Staff was very friendly. Rooms were nice and warm even with extreme cold outside. Hotel has covered garage which was good since it was snowing. Fitness center was also very good.

Was this review helpful? Yes
Rochester, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

This was the nicest stay I have had in as long as I can remember. The room was great, the food/bar was great, all the staff was so helpful, if I needed a ride anywhere their shuttle took me, and most of all I want to thank the girls at the front desk-Colleen and Allison. They were both so kind... More 

Was this review helpful? Yes
Wilkes-Barre, Pennsylvania
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was my first time staying at any Crowne Plaza. I was surprised with the service upon check in. I was asked what floor I would like to be on and she placed me on the highest floor available. The view was amazing and the room decor was great! The room was very spacious but overall loved the desk. I... More 

Was this review helpful? Yes 1
Skaneateles, New York
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Went here for a competition for school awhile ago. I was very excited, as this is a very beautiful hotel. My room was cozy, yet elegant. No noise issues at all! :) At the front of the room was a cute little desk area, which came in handy, with a TV nestled in the cabinet above it. My bed was... More 

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 4 weeks ago

Allison at the check-in desk was extremely helpful in making sure our family had a great stay. The hotel held our bags while we attended a sporting event and were too early to check in. Overall a great time.

Was this review helpful? Yes
Boston, Massachusetts
13 reviews 13 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 23, 2015

So it looks like I'll be spending much of the winter working in Syracuse a few days a week and this place will become a second home to me. I've now stayed almost a full week and want to report I'm happy with about 90% of what this CP has to offer. The rooms aren't overly huge but nothing about... More 

Was this review helpful? Yes
Toronto, Canada
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 15, 2015

We (two families) had to go to New Jersey for a funeral on a short notice and we booked this hotel on our way to and on our way back from NJ. In my haste, I booked the rooms (at a great and non refundable rate thru Priceline) on wrong dates. However Colleen at this crowne plaza helped us to... More 

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed January 12, 2015

I love staying here the rooms are great when you have to work from your room, Love the shower and the way the room is set up it gives you plenty of space move around the only down fall is paying 9 dollars a day for parking other than that it was a great stay.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Crowne Plaza Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Hotel

Address: 701 East Genesee, Syracuse, NY 13210
Phone Number:
Location: United States > New York > Finger Lakes > Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel 3.5*
Number of rooms: 279
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Orbitz, Expedia, Travelocity, Priceline, Despegar.com, Agoda, Hotels.com, Odigeo and Tingo so you can book your Crowne Plaza Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Syracuse
Syracuse Renaissance
Hotel Style:
#10 Business Hotel in Syracuse

115 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (86)
Room/suite (27)
Bathroom (22)
View from room (4)
Hotel & grounds (4)
Dining (1)
Other (28)

Management photos: Courtesy of the property manager

All management photos (29)
Hotel & grounds (5)
Dining (5)
Business center/function rooms (3)
Room/suite (9)
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay