I wasn't expecting much when I stayed here but I was impressed from beginning to end. Front desk was friendly and informative. Room was so much nicer than I expected. Bed was comfortable. Nice bathroom. Clean. Decent breakfast. One of the main things is that it has to be clean. For some reason wasn't able to connect my IPad to... More

I stayed here for a graduation in Syracuse. The inside of the hotel is nice enough, and the free parking is very easy. They have put alot of money into this hotel (it used to be a Holiday Inn). The rooms were decent, with pretty cool views of the city (the hotel is round and the rooms are like pie... More

Went there with the family during graduation, which obviously means ridiculously overpriced rates. The hotel was at maximum capacity so the staff were clearly overstretched, the person at reception would be driving the shuttle and so on, so credit for the staff on really doing their best. They were excellent. The rooms are OK, clearly dated. Overall, like another review... More

We stayed in this hotel for one evening. It was clean and the parking was included. The staff were helpful and friendly. The brunch was inexpensive and overall I wouldn't hesitate to stay here again. You will likely need to leave the AC on as the street noise can be loud but is easily blunted with a little white noise.

We stayed here for a wedding in April 2013, when we first drove up we were a little off put by the location, but the inside of the hotel is so much nicer then the outside. There is a very welcoming lobby and bar/lounge area when you walk in and the staff was always very pleasant to us. The wedding... More

We spent two nights at the Crowne Plaza in Syracuse, NY. We were on a business trip and found that the Plaza was the right place at the right price. My wife's business took her to the Upstate Medical Center which was a short walk. The immediate area, however, was not a walker friendly part of the city due to... More

My daughter and I stayed here on a college visit to Syracuse. The location is wonderful, the parking is free, and the room was spacious, clean, and so comfortable. The shower was amazing and the beds were downy soft and comfortable. We were able to walk to a nice area with lots of restaurants. We were on the twelfth floor,... More

This hotel is very modern and has a terrific lobby/bar/lounge area as well as business center. The rooms are modern all updated. Stay here for business or pleasure. It is my wife's favorite hotel in Syracuse.

I stayed here while visiting for a high pressure job interview at the University, and I found my room miraculously relaxing and peaceful. Great decor, comfy bed, and lovely rain shower. Look past the cheesy exterior. It's a gem.