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All 30 Syracuse hotels

The Genesee Grande Hotel

3.5 of 5 Hotel   |   1060 E Genesee St, Syracuse, NY 13210
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The Genesee Grande Hotel
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Ranked #11 of 30 Hotels in Syracuse
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed February 24, 2009
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299 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Genesee Grande Hotel
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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 24, 2009

This was our first trip to Syracuse and we hit the nail on the head with choosing the right hotel. Being the romantic that I am, I went for one of the huge Jacuzzi Suites accompanied by the most comfortable king size bed my girlfriend and I have ever slept in. The staff was great. We experienced a safe, comfortable,... More

Was this review helpful? Yes 1
Beloit, Wisconsin
Top Contributor
123 reviews 123 reviews
55 hotel reviews
60 helpful votes 60 helpful votes
1 of 5 stars Reviewed February 6, 2009

Whe we first entered the hotel the lobby and the indoor pond with fish were all very pretty. Thats were the elegance ended. The gentleman at the front desk was extremely rude. As I do at all hotels I asked if there wereany upgraded rooms available, his response, " you only get what you paid for." After checking in, my... More

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Noank, Connecticut
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed January 17, 2009

The Genessee-Grande has a lovely lobby and public spaces, including a wonderful English-pub style lounge. The rooms, unfortunately, are less attractive. We stayed in a Mayflower suite, the most common room type in the Mayflower section of the hotel, which is across the outside entrance from the main part of the hotel. The suite had a small living room and... More

Was this review helpful? Yes 2
The Woodlands, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 6, 2009

Not too much time... just wanted and had to say the staff was EXCELLENT. Very accommodating people, friendly and knowledgable. I was there on a business trip for a few days and I was very impressed. I travel alot and visit alot of hotels and this was a nice place to be besides being home. Thanks and keep up the... More

Was this review helpful? Yes 2
Toronto, Canada
Top Contributor
109 reviews 109 reviews
101 hotel reviews
251 helpful votes 251 helpful votes
4 of 5 stars Reviewed December 1, 2008

As the old joke goes. my wife and two teenagers spent a month in Syracuse last weekend. We had a family function and the Genesee Grand was a couple of blocks away so it was convenient to stay there. Plus the rate was quite reasonable. We paid only $107 plus taxes for a room with a small sitting area and... More

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Los Angeles, California
Top Contributor
165 reviews 165 reviews
117 hotel reviews
124 helpful votes 124 helpful votes
5 of 5 stars Reviewed November 29, 2008

I discovered the Genesee Grande Hotel quite by accident, as I was lost looking for another hotel, and was immediately impressed by its lobby and the pretty little fountain with fish swimming around. So, I made a mental note to stay there in the future, and have since done so twice. The rooms are quite nice, and there are two... More

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Houston, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 12, 2008

I would recommend this hotel to everyone! My husband and I recently stayed at the Genesee Grande on a roadtrip out to Old Forge. Mostly we stop in Syracuse for the mall, and see a pretty sad urban scene around the city. This time, we booked on Hotwire, and got a deal that looked like it was about half the... More

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1 review
5 of 5 stars Reviewed October 30, 2008

Where do I begin? Recently I have had one of the most enjoyable hotel stays in Central New York. Welcomed by a pretty spectacular lobby, the accommodations bowled me over. My room was generous in size and impeccably clean. All interaction with hotel staff members proved that there is still a place that believes in customer service! I had a... More

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Rockford, IL
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 23, 2008

I usually do not write reviews about hotels but, I felt I needed to take the time to write about this hotel in Syracuse. The hotel is absolutely beautiful with an impressive lobby and fish pond. On a lazzy day it would be a treat to just relax on the couch and people watch. But more impressive than the elegance... More

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Inlet, NY
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 16, 2008

When my mother was suddenly hospitalized in April, being from out of town, alone, with no transportation, I needed some place close to the hospital that was safe for a single woman. The Genesee Grande became my perfect home away from home. My room was very clean, the bed was very comfortable, and water for hot shower was instantly available.... More

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Additional Information about The Genesee Grande Hotel

Address: 1060 E Genesee St, Syracuse, NY 13210
Location: United States > New York > Finger Lakes > Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Genesee Grande Hotel 3.5*
Number of rooms: 159
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Also Known As:
Golden Tulip Syracuse
Genesee Grande Hotel

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