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All 30 Syracuse hotels

The Genesee Grande Hotel

3.5 of 5 Hotel   |   1060 E Genesee St, Syracuse, NY 13210
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72%
Ranked #10 of 30 hotels in Syracuse
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed April 13, 2010
LaDante USA
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276 people have reviewed this hotel

Traveler rating
    105
    88
    55
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    7
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51
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
There are newer reviews for The Genesee Grande Hotel
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USA
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 13, 2010

The Genesee Grande is an excellent choice when staying in Syracuse. The rooms are nicely appointed and always very clean, staff are consistently professional and welcoming, and parking is a breeze.

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ParkviewManagment, Manager at The Genesee Grande Hotel, responded to this review

Thank you for your wonderful comments. We are glad you enjoyed your stay with us and we look forward to seeing you in the near future. More

Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed March 23, 2010

The hotel lobby was very nice. Staff at front desk was very friendly. We had a regular guest room in the Mayflower side of the hotel. The room is quite small. I'm not sure if all non-suite guest rooms are of this size or if we just happen to get a small room as it was located in the corner... More

Was this review helpful? Yes 2
ParkviewManagment, Guest Experience Manager at The Genesee Grande Hotel, responded to this review

We appreciate your feedback about your stay with us at the Genesee Grande Hotel and are pleased you enjoyed our friendly staff. We would like to offer our different room types which will better accommodate your needs. We look forward to your next stay with us. More

Boston, MA
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed March 12, 2010

We came to the Genesee Hotel to get a good night's sleep before my daughter's visit to SU. Upon our arrival at the Genesee Grand Hotel, we were pleasantly surprised to get an upgrade to a larger room for my daughter and myself. The king size bed with the pull out sofa were great, and we enjoyed the room service.... More

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ParkviewManagment, Guest Experience Manager at The Genesee Grande Hotel, responded to this review

Thank you for taking the time to share your experience about your recent stay with us. We are glad you enjoyed your upgrade and the complimentary shuttle service we provide for our guests. Your concerns has been forwarded on to the Department Managers. We would like to welcome you back to have the "Grande" experience. More

oceanyove
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 8, 2010

The Genesee Grande Hotel is a special place for me, because I stayed there during the final week of my MBA studies.... thus that is the hotel I came back and forth through for my graduation weekend - so naturally I'll always remember that place. Anyways the hotel is very nice, and very classy. I was dissappointed with the rooms,... More

Was this review helpful? Yes 1
ParkviewManagment, Guest Experience Manager at The Genesee Grande Hotel, responded to this review

Thank you for your lovely comments regarding our property and staff. We greatly value you taking the time to write up such a wonderful review. Please know we do provide accommodations, such as our Junior & Luxury Suites, which would offer larger living areas and multiple sleeping areas should they be required. These suites also provide specific amenities that may... More

Ottawa
Contributor
12 reviews 12 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 27, 2009

My wife and I wanted to see a college football game and we took advantage of this hotel's package deal which included a night's stay, tickets to the game and breakfast the next morning for both of us. Everything went very smoothly. The staff was well informed, able to answer all our questions regarding the area etc. and the hotel... More

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Binghamton, NY
Top Contributor
52 reviews 52 reviews
43 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed October 20, 2009

Spent two nights at the Genesee Grande in September. It wa a nice enough hotel. The lobby was beautiful and the conference facilities were nice. The exercise facility was also well stocked. My room was beautiful with large flat screen TV on the wall. It was a little far away from the bed (it was in the "living area"), but... More

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boonville,ny
1 review
4 of 5 stars Reviewed October 17, 2009

The lobby is beautiful, with a pond and fish, great furniture and just beautiful! The staff is helpful and very efficient. Beds were comfy, and shower was good too. I'd recommend this Hotel to anyone!

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Baltimore, MD
Top Contributor
117 reviews 117 reviews
18 hotel reviews
131 helpful votes 131 helpful votes
3 of 5 stars Reviewed October 15, 2009

My husband and I drove from Baltimore to Syracuse for a college football game. We originally had reservations at The Parkview Hotel (a sister property of The Genesee Grande). The front desk at The Parkview couldn't find our reservation and they were completely booked, so they arranged for us to stay at The Genesee Grande for the same price. The... More

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Syracuse
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 11, 2009

Great blend of old style with modern amenities. The beds were comfy, the room was clean, and we slept great when we were there. The a/c units were a little on the noisy side. Staff was friendly and helpful, especially the staff in the little cafe attached to the hotel. It was nice to be able to grab a breakfast... More

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Los Angeles, CA
Top Contributor
59 reviews 59 reviews
50 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed October 11, 2009

The check in was quick, the woman working the desk was friendly, even printed out the local restaurants, gave a recommendation to try Dinasour Bar-B-Que, which was great food. Room was very small, but nice. Only complaint is the comforter was had a very large stain on it, which was gross. Otherwise, the room and stay was good. Very close... More

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Additional Information about The Genesee Grande Hotel

Address: 1060 E Genesee St, Syracuse, NY 13210
Location: United States > New York > Finger Lakes > Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Genesee Grande Hotel 3.5*
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Also Known As:
Golden Tulip Syracuse
Genesee Grande Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style
#6 Romantic Hotel in Syracuse #8 Business Hotel in Syracuse
Hotel Class
Number of rooms
159

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