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All 31 Syracuse hotels

The Genesee Grande Hotel

3.5 of 5 Hotel   |   1060 E Genesee St, Syracuse, NY 13210
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Ranked #11 of 31 hotels in Syracuse
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed November 12, 2008
jcyan13 Houston, Texas
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254 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Genesee Grande Hotel
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Houston, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 12, 2008

I would recommend this hotel to everyone! My husband and I recently stayed at the Genesee Grande on a roadtrip out to Old Forge. Mostly we stop in Syracuse for the mall, and see a pretty sad urban scene around the city. This time, we booked on Hotwire, and got a deal that looked like it was about half the... More

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1 review
5 of 5 stars Reviewed October 30, 2008

Where do I begin? Recently I have had one of the most enjoyable hotel stays in Central New York. Welcomed by a pretty spectacular lobby, the accommodations bowled me over. My room was generous in size and impeccably clean. All interaction with hotel staff members proved that there is still a place that believes in customer service! I had a... More

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Rockford, IL
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 23, 2008

I usually do not write reviews about hotels but, I felt I needed to take the time to write about this hotel in Syracuse. The hotel is absolutely beautiful with an impressive lobby and fish pond. On a lazzy day it would be a treat to just relax on the couch and people watch. But more impressive than the elegance... More

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Inlet, NY
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 16, 2008

When my mother was suddenly hospitalized in April, being from out of town, alone, with no transportation, I needed some place close to the hospital that was safe for a single woman. The Genesee Grande became my perfect home away from home. My room was very clean, the bed was very comfortable, and water for hot shower was instantly available.... More

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saint paul, mn
1 review
5 of 5 stars Reviewed June 16, 2008

I cannot adequately express the satisfaction we enjoyed as guests of the Genesee Grande Hotel. The rooms were immaculate, the dining superb, and the general ambience was delightful. I think it is the most well-managed luxury hotel I have ever visited.

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1 review
1 of 5 stars Reviewed April 20, 2008

Was treated poorly by Front Desk Associate, who couldn't tell us how to get to the hotel from downtown Syracuse. They caused problems with the credit card used (charged too many times) to pay for the hotel, lot of confusion with online booking, even though it was done through their website with American Express.

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Rockville, MD
Top Contributor
58 reviews 58 reviews
27 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed March 28, 2008

We stayed at the Genesse Grande Inn for one night. Overall, it was a pleasant experience. The hotel staff were very nice and helpful with regard to our qs about the University. The room was large and clean. The bathroom was very nice. Our room had a BR and a sitting room with a television in each. There is a... More

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Senior Contributor
27 reviews 27 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed March 22, 2008

We booked two nights at the Genessee Grande when we came to Syracuse U. for a basketball game and to check out the school with my high school age daughter. The hotel is about a 4 block walk to campus which is convenient. Every staff person with whom we interacted was extremely nice--front desk, engineer, room service, restaurant, and bar.... More

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Fort Edward, New York
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 17, 2008

All kinds of room in the lobby for the one guy behind the desk but who stays in the lobby. The room reminds me of the Homer and Jethro songs lyrics. I checked into the motel and my room was so small, every time I tried to smile my teeth would touch the wall.

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Newtown, Connecticut
Top Contributor
102 reviews 102 reviews
38 hotel reviews
237 helpful votes 237 helpful votes
2 of 5 stars Reviewed February 18, 2008

It is an indication of how bad things are vis a vis hotels in Syracuse that this establishment has stayed in business. I guess that it is its proximity to the SU campus that gives this hotel any chance at all. This hotel has a nice lobby, but that is it. Poor service, "rip off" rates tied to campus events... More

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Additional Information about The Genesee Grande Hotel

Also Known As:
Golden Tulip Syracuse
Genesee Grande Hotel
Address: 1060 E Genesee St, Syracuse, NY 13210
Location: United States > New York > Finger Lakes > Syracuse
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#6 Business Hotel in Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Genesee Grande Hotel 3.5*
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