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All 30 Syracuse hotels

The Genesee Grande Hotel

3.5 of 5 Hotel   |   1060 E Genesee St, Syracuse, NY 13210
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72%
Ranked #10 of 30 hotels in Syracuse
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
wolfgirl61 Danbury, Connecticut
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274 people have reviewed this hotel

Traveler rating
    106
    87
    53
    21
    7
See reviews for
50
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Danbury, Connecticut
Senior Contributor
47 reviews 47 reviews
33 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I liked a lot of things about this hotel, but have to reluctantly give it an average rating based on the room itself. The staff is outstanding and they provide excellent service. The lobby is quite nice as is the restaurant. The service was excellent. The location was perfect, plenty of parking and it was relatively quiet. The room however... More

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Ontario
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

If these things are important to you, please consider. As a business traveller, this hotel did not meet my needs. In the 21st century, you should have the basics available in your room....a WiFi signal that does not require you go into the hallway to get; nothing around the hotel to walk to or see, no bottled water option in... More

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Atlanta, Georgia
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Genesee was perfect for my daughter and I to do a college visit at Syracuse. It is close, has good to very good rooms, very good bar and restaurant, and nice running areas the next morning. There is not much around the hotel, so dont expect to be able to walk to much of anything. The staff was very... More

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Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

booked a room here after be re-rerouted through Syracuse. we weren't in the room long, but it's pretty basic though don't look for nice furnishings or anything fancy. clean and we had everything we needed (bed, shower, towels). lobby looks old-fashion-y neat, we didn't try the restaurant because we were in too late and out early. we rented a car... More

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Contributor
20 reviews 20 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very beautiful hotel. They have restaurant, bar and free parking. The lobby is very pretty. They did not have a pool or anything really extra but they rooms were nice and had an actual window that opened which I thought was nice. But the best part about the hotel was the free shuttle service make sure you take full advantage... More

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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We got this room through hotwire.com, so it was a great "surprise" (you will know what I mean if you use hotwire). Our room was upgraded on arrival and it was large for a hotel room. The bed had a pillowtop mattress, very comfortable. The bathroom was big, great water pressure in the shower. Parking was easy. The koi pond... More

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Lincoln, VT
Top Contributor
52 reviews 52 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at the Genesee Grande Hotel, based on the reviews I read on TripAdvisor. We were just passing through Syracuse and it was a good choice. Our room was comfortable, clean, quiet and the bed was perfect. We used Priceline and got a great deal, in fact they upgraded it when we arrived. We didn't try the restaurant, but... More

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ParkviewManagement, Manager at The Genesee Grande Hotel, responded to this review

Dear GreenMtVT, We are so glad you chose us for your Syracuse accommodations! Thank you for taking the time to share your experience on TripAdvisor. We hope to see you again in the future! Sincerely, Genesee Grande Hotel Staff & Management More

Schenectady, NY
Top Contributor
127 reviews 127 reviews
17 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Have stayed here each year for the past 5 or so for an annual work conference. Has always been a pleasant stay. The standard rooms (in the old building) are fairly spacious and are very comfortable. I have stayed in one of the Sun Suites several times now. They are enormous. And have SO MANY CHAIRS. I feel the need... More

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ParkviewManagement, Manager at The Genesee Grande Hotel, responded to this review

Dear wraar, We are so pleased to read your review! Thank you for recommending us on TripAdvidor, and for your loyalty as a guest. It's been our pleasure to serve you throughout the years, and we would love to do so again the next time your travels bring you to Syracuse! Sincerely, Genesee Grande Hotel Staff & Management More

Mississauga, Ontario
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 16, 2014

The room was a bit small, but something like that does not bother me. I needed the room to sleep and it was perfectly fine for that. Most importantly, it was very clean! The mattress was a bit on the firm side, but that comes down to preference. I was mostly pleased with the fact that there was a shuttle... More

Was this review helpful? Yes 1
ParkviewManagement, Manager at The Genesee Grande Hotel, responded to this review

Dear dianasauce, Thank you for your review! Our staff really enjoyed reading your kind comments. It is a pleasure to hear that you enjoyed your stay and were able to take advantage of our complimentary shuttle service. We look forward to seeing you again in the future! Sincerely, Genesee Grande Hotel Staff & Management More

Niagara Falls, New York
Contributor
15 reviews 15 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 9, 2014

My family and I had a block of rooms for the weekend June 7th -8th at this property. The hotel was great from the moment we arrived. They allowed us to check in early so we could get ready before the wedding ceremony! They front desk staff was very helpful and accommodating. The reception was at the hotel, the servers... More

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ParkviewManagement, Manager at The Genesee Grande Hotel, responded to this review

Dear ashleycolpoys9, Congratulations to you and to your family! Thank you for letting us be a part of this special occasion. Your review was a pleasure to read and share with our staff. We are so glad you enjoyed your time at the Genesee Grande Hotel, and are looking forward to accommodating you in the future! Sincerely, Genesee Grande Hotel... More

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Additional Information about The Genesee Grande Hotel

Address: 1060 E Genesee St, Syracuse, NY 13210
Location: United States > New York > Finger Lakes > Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Genesee Grande Hotel 3.5*
Reservation Options:
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Also Known As:
Golden Tulip Syracuse
Genesee Grande Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style
#6 Romantic Hotel in Syracuse #6 Business Hotel in Syracuse
Hotel Class
Number of rooms
159

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