We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 30 Syracuse hotels

The Genesee Grande Hotel

3.5 of 5 Hotel   |   1060 E Genesee St, Syracuse, NY 13210
Hotel amenities
Save Saved
You added The Genesee Grande Hotel to your Saves list
The Genesee Grande Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
72%
Ranked #10 of 30 hotels in Syracuse
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Sandra O Oakville, Canada
  • Overview
  • Reviews (275)
  • Similar Hotels
  • Photos (66)
  • Amenities
  • Q&A
  • Room tips (45)
  • Location
  • More
Write a Review

275 people have reviewed this hotel

Traveler rating
    105
    88
    54
    21
    7
See reviews for
50
65
18
94
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Oakville, Canada
Contributor
15 reviews 15 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here for 2 nights last week-end while visiting Syracuse for some shopping and the zoo. The room was ok overall but I found it bizarre that there was only 1 nightstand. Unless you are travelling alone (I wasn't), this is incredibly inconvenient. Room didn't have a coffee maker and Wifi was free, probably because they couldn't charge you for... More

Was this review helpful? Yes
North Carolina
Top Contributor
90 reviews 90 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for one night recently. We had a huge room in the second building. Our room had a separate office room and a huge bath. I thought the staff was very nice (one reception clerk went to get us coffee after the morning service had closed) and knowledgeable. The hotel is only a few blocks from Syracuse University.... More

Was this review helpful? Yes
ParkviewManagement, Manager at The Genesee Grande Hotel, responded to this review

Dear SuzKMo, We thank you for taking the time to share your experience. Our staff is happy to hear you enjoyed your stay. We are excited to have you as our guest again! Sincerely, Genesee Grande Hotel More

Danbury, Connecticut
Senior Contributor
49 reviews 49 reviews
33 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago

I liked a lot of things about this hotel, but have to reluctantly give it an average rating based on the room itself. The staff is outstanding and they provide excellent service. The lobby is quite nice as is the restaurant. The service was excellent. The location was perfect, plenty of parking and it was relatively quiet. The room however... More

Was this review helpful? Yes
ParkviewManagement, Manager at The Genesee Grande Hotel, responded to this review

Dear wolfgirl61, Thank you for your kind words regarding our staff, the service and the restaurant. We are sorry to hear about the few things that were missed when you received service in your room however we really hope you will give us another chance to see our improvements. Sincerely, Genesee Grande Hotel Staff & Management More

Ontario
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

If these things are important to you, please consider. As a business traveller, this hotel did not meet my needs. In the 21st century, you should have the basics available in your room....a WiFi signal that does not require you go into the hallway to get; nothing around the hotel to walk to or see, no bottled water option in... More

Was this review helpful? Yes
ParkviewManagement, Manager at The Genesee Grande Hotel, responded to this review

Dear Chort, Thank you for sharing your experience with us. We have every desire to address your concerns and provide the best solution as soon as possible. Please know that we do provide complimentary coffee in the lobby and also coffee maker and fridge upon request. We truly hope that you will give us another chance to see the improvements... More

Atlanta, Georgia
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The Genesee was perfect for my daughter and I to do a college visit at Syracuse. It is close, has good to very good rooms, very good bar and restaurant, and nice running areas the next morning. There is not much around the hotel, so dont expect to be able to walk to much of anything. The staff was very... More

Was this review helpful? Yes
ParkviewManagement, Manager at The Genesee Grande Hotel, responded to this review

Dear mgrindell, Thank you for your great review! We wish the best to your daughter on her further education and hope to serve you again in the near future! Sincerely, Genesee Grande Hotel Staff & Management More

Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

booked a room here after be re-rerouted through Syracuse. we weren't in the room long, but it's pretty basic though don't look for nice furnishings or anything fancy. clean and we had everything we needed (bed, shower, towels). lobby looks old-fashion-y neat, we didn't try the restaurant because we were in too late and out early. we rented a car... More

Was this review helpful? Yes 1
ParkviewManagement, Manager at The Genesee Grande Hotel, responded to this review

Dear habalooba, We are happy to hear you had a comfortable stay with us especially after a long day of travel to your destination. We really hope you can have more time to enjoy many of our amenities and attractions in the area the next time your travels bring you to Syracuse. Sincerely, Genesee Grande Hotel Staff & Management More

Senior Contributor
21 reviews 21 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very beautiful hotel. They have restaurant, bar and free parking. The lobby is very pretty. They did not have a pool or anything really extra but they rooms were nice and had an actual window that opened which I thought was nice. But the best part about the hotel was the free shuttle service make sure you take full advantage... More

Was this review helpful? Yes 1
ParkviewManagement, Manager at The Genesee Grande Hotel, responded to this review

Dear Jeanette12322, Thank you for your lovely review! Guest comfort is our number one priority, so it is wonderful to hear you were able to take advantage of the many amenities we offer at the Genesee Grande Hotel. It would be our pleasure to serve you again in the future. Sincerely, Genesee Grande Hotel Staff & Management More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We got this room through hotwire.com, so it was a great "surprise" (you will know what I mean if you use hotwire). Our room was upgraded on arrival and it was large for a hotel room. The bed had a pillowtop mattress, very comfortable. The bathroom was big, great water pressure in the shower. Parking was easy. The koi pond... More

Was this review helpful? Yes 1
ParkviewManagement, Manager at The Genesee Grande Hotel, responded to this review

Dear texas_nat, Your review was a pleasure to read and share with our staff! It is great to hear that you enjoyed your stay, and we would love to accommodate you again the next time you're in Syracuse! Sincerely, Genesee Grande Hotel Staff & Management More

Lincoln, VT
Top Contributor
52 reviews 52 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 23, 2014 via mobile

We stayed at the Genesee Grande Hotel, based on the reviews I read on TripAdvisor. We were just passing through Syracuse and it was a good choice. Our room was comfortable, clean, quiet and the bed was perfect. We used Priceline and got a great deal, in fact they upgraded it when we arrived. We didn't try the restaurant, but... More

Was this review helpful? Yes
ParkviewManagement, Manager at The Genesee Grande Hotel, responded to this review

Dear GreenMtVT, We are so glad you chose us for your Syracuse accommodations! Thank you for taking the time to share your experience on TripAdvisor. We hope to see you again in the future! Sincerely, Genesee Grande Hotel Staff & Management More

Schenectady, NY
Top Contributor
127 reviews 127 reviews
17 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed June 21, 2014

Have stayed here each year for the past 5 or so for an annual work conference. Has always been a pleasant stay. The standard rooms (in the old building) are fairly spacious and are very comfortable. I have stayed in one of the Sun Suites several times now. They are enormous. And have SO MANY CHAIRS. I feel the need... More

Was this review helpful? Yes
ParkviewManagement, Manager at The Genesee Grande Hotel, responded to this review

Dear wraar, We are so pleased to read your review! Thank you for recommending us on TripAdvidor, and for your loyalty as a guest. It's been our pleasure to serve you throughout the years, and we would love to do so again the next time your travels bring you to Syracuse! Sincerely, Genesee Grande Hotel Staff & Management More

Owners: What's your side of the story?
If you own or manage The Genesee Grande Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Syracuse with
any amenities

Been to The Genesee Grande Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Genesee Grande Hotel

Address: 1060 E Genesee St, Syracuse, NY 13210
Location: United States > New York > Finger Lakes > Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Genesee Grande Hotel 3.5*
Reservation Options:
TripAdvisor is proud to partner with Priceline, Orbitz, Expedia, Booking.com, Travelocity, Hotels.com, Tingo, BookingOdigeoWL, Venere and Agoda so you can book your The Genesee Grande Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Golden Tulip Syracuse
Genesee Grande Hotel

66 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (61)
Viewed
Dining (1)
Viewed
Room/suite (44)
Viewed
Bathroom (5)
Viewed
Hotel & grounds (1)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (6)
Viewed
Hotel & grounds (5)
Viewed
Bathroom (1)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style
#6 Romantic Hotel in Syracuse #8 Business Hotel in Syracuse
Hotel Class
Number of rooms
159

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer