We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Genesee Grande Hotel

1060 E Genesee St, Syracuse, NY 13210
Hotel amenities
The Genesee Grande Hotel
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #13 of 30 Hotels in Syracuse
A recent review
3 of 5 stars reviewed 2 weeks ago
sue f Milford, New Hampshire
Add Photo Write a Review

337 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    122
    114
    67
    25
    9
See reviews for
71
76
22
114
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (337)
  • Mar-May only
    (90)
  • Jun-Aug only
    (94)
  • Sep-Nov only
    (102)
  • Dec-Feb only
    (51)
All months
Milford, New Hampshire
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I thought I'd spend a little more per night than usual and stay in the heart of the city. The location was nice and centrally located to where we needed to go. I found the customer service to be a bit dry with personality and slow service, whether it be at the front desk or the restaurant. Everything else was... More 

Was this review helpful? Yes
Conestogo, Canada
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Genesee Grande from July 17-19 and it was a lovely stay. We were in the main building. The room was vey clean and the bed very comfortable. Linens were crisp and there was no shortage of towels. It was quite hot during our stay and the AC worked well. loved the "acoustic" chairs in the lobby.... More 

Was this review helpful? Yes
Grant-Valkaria, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Loved it there! Beds & pillows are so comfy! Lovely upscale & warm décor, crisp linens. Warm, friendly & helpful staff. You can enjoy breakfast on the patio or inside; you decide. Full restaurant & bar onsite offers not only great food but exceptionally warm atmosphere. It truly is a "Grande" hotel & it's got everything right there. I'll be... More 

Was this review helpful? Yes 1
Tampa, Florida
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

So at first looks are great then you go into room. ac in room was horrible one side of room was ice cold other hot this may sound odd but the toilet was a for a child. restaurant was also over priced and not worth it

Was this review helpful? Yes
Clermont, Florida
Level Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for business. I did not check out the history of the place yet but get a feeling that this is a historic hotel with hardwood floors under the carpet. Its a very unique hotel with a swanky feel. The staff very attentive and ready to help you with your needs including driving you to local places. The... More 

Was this review helpful? Yes
Windsor
Level Contributor
51 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a very nice hotel. The service was exceptional at check in. The room was very nicely appointed. It is very close to the hospital and the university campus. Walking distance to a whole pile of fast foods like chipotle, subway, Jimmy Johns etc.

Was this review helpful? Yes
Sayreville, New Jersey
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 25, 2015

I stayed there for 2 nights with my family and a pet dog to participate in the Syracuse Ironman 70.3 event.The experience definitely not memorable. Had I known upfront about the amenities the hotel has to offer I would have not stayed in this hotel. 1) The room is very very small, barely any space to keep suitcases. Bathroom is... More 

Was this review helpful? Yes
Newton, Mass
Level Contributor
163 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
5 of 5 stars Reviewed June 23, 2015

The Genesee Grande combines charm, comfort and excellent food. In particular, while the chain hotels no longer let you cool the room to 65 degrees, the Genesee's climate control is the BEST. The beds are very comfortable and the room was quiet. The big surprise was the food. I happened to be there for lunch, which is usually the second-worst... More 

Was this review helpful? Yes
New York City, New York
Level Contributor
187 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed June 20, 2015

This property consists of two buildings across the entry drive from one another. The main building has 2 floors, the "tower" 4 or 5. The rooms are on the small side of average, but very clean and certainly adequate. The one problem I had was with the free WiFi. When I got in, there was an excellent signal, but I... More 

Was this review helpful? Yes
Bengaluru (Bangalore), India
Level Contributor
83 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed June 11, 2015

A very nice hotel located so very close to the university. Small, but very well and tastefully furnished rooms. The lobby is a cosy place with oversized and comfortable sofas and a snack bar serving great coffee. Free parking and free wifi. We stayed here for a few days and were very comfortable. The only sour point was when the... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

71 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (63)
Viewed
Dining (1)
Viewed
Room/suite (45)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (5)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (3)
Viewed
Dining (1)
Viewed
Other (1)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Syracuse hotels
0.2 mi away
Hotel Skyler
Hotel Skyler
#3 of 30 in Syracuse
4.5 of 5 stars 261 reviews
0.3 mi away
Parkview Hotel
Parkview Hotel
#5 of 30 in Syracuse
4.0 of 5 stars 344 reviews
0.9 mi away
Jefferson Clinton Hotel
Jefferson Clinton Hotel
#1 of 30 in Syracuse
4.5 of 5 stars 342 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Sheraton Syracuse University Hotel & Conference Center
0.3 mi away
Crowne Plaza Hotel
Crowne Plaza Hotel
#14 of 30 in Syracuse
3.5 of 5 stars 567 reviews
2.6 mi away
Hampton Inn & Suites Syracuse Erie Blvd/I-690
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay