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The Genesee Grande Hotel

1060 E Genesee St, Syracuse, NY 13210
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1 room 1 guest
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The Genesee Grande Hotel
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345 Reviews from our TripAdvisor Community

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Traveler rating
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    118
    68
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toledo, Ohio
Level Contributor
10 reviews
4 of 5 stars Reviewed 2 days ago NEW

We have stayed at this hotel many times over the past couple of years. Clean, convenient to Syracuse University, downtown and Armory Square. Rates reasonable except when the University has scheduled move in & out dates and Parent Weekends. Can be double the price as do most hotels in the area. Some rooms have no refrigerator/microwave or coffee pots. Need... More 

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Kirkby Lonsdale, United Kingdom
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed here twice in August (we took a break away to tour part way through our stay). Our first time was OK but the hotel is in need of a make over - the rooms are small by US standards, the air con was noisy and the wall mounted unit looked like 1970's era kit. There was no room... More 

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syracuse, new york
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

from the moment we arrived till we departed, the hotel staff was very nice and helpful. The property was very clean, dinner was great. The rooms were spacious, clean and quiet. The bathroom was also large.

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Toronto, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel for 2 nights (Saturday to Monday) and our experience was wonderful, nice staff, clean hotel, great food and excellent location in Syracuse Pro - this place is baby friendly and one night the bottles of wine were half prices.

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Ontario
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here during a convention in town recently. The hotel was very clean and the staff extremely welcoming and pleasant (especially the doorman/shuttle drivers). Our room was quite small which wasn't a problem, but the bathroom was tiny! It had a pedestal sink with no counterspace whatsoever which we found extremely inconvenient. We ate at the restaurant one night and... More 

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Albany, New York
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Our stay at the genesee grand was very enjoyable. Beautiful room, great drinks and service in the lounge, and a delicious meal at the restaurant. Very central location too. Will definitely stay at the genesee grand next time we are traveling in the area.

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Appleton, New York
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

An excellent experience from beginning to end, The doorman suggested where to park in accordance to where my room was located and even found an open spot for me. the desk clerks were helpful from start to finish. A beautiful hotel, very clean and comfortable.

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Allentown, Pennsylvania
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Beautiful hotel. Great bar with big screen tv. Excellent service all around from the front desk to the restaurant. Loved the lobby. The room was modern and the sheets and bedding were amazing. Stayed 2 nights. Will stay again.

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Milford, New Hampshire
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 20, 2015

I thought I'd spend a little more per night than usual and stay in the heart of the city. The location was nice and centrally located to where we needed to go. I found the customer service to be a bit dry with personality and slow service, whether it be at the front desk or the restaurant. Everything else was... More 

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Conestogo, Canada
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 20, 2015

We stayed at the Genesee Grande from July 17-19 and it was a lovely stay. We were in the main building. The room was vey clean and the bed very comfortable. Linens were crisp and there was no shortage of towels. It was quite hot during our stay and the AC worked well. loved the "acoustic" chairs in the lobby.... More 

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