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All 30 Syracuse hotels

Comfort Inn Fairgrounds

2.0 of 5 Hotel   |   7010 Interstate Island Rd, Syracuse, NY 13209
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52%
Ranked #20 of 30 Hotels in Syracuse
A recent review
5 of 5 stars reviewed 3 weeks ago
Adriana R
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68 reviews from our community

Traveler rating
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    23
    16
    11
    6
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26
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17
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
1 review
2 of 5 stars Reviewed 3 days ago NEW

My girlfriend and I stayed here at the beginning of August while our stay was fine I was very dissatisfied with the customer service. We checked out on Monday morning and drove home to Toronto and when unpacking I realized had forgotten the charger for my laptop. After 3 phone calls they finally found it (still plugged into wall). They... More

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Syracuse, New York
1 review
2 of 5 stars Reviewed 2 weeks ago

Writing this from room. Stayed 9 days to work state fair. Room was only cleaned twice Left for work at 5:15am returned around 4-5 pm room was never cleaned. When resting room service knocks on door. today 4:45 resting from work; knock on door...when I said its almost five... reply "well there are lots of rooms". Went to front desk... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We just went this past weekend to Syracuse to go to the fair. The fair was great and we loved that this hotel was so close. We arrived a little early (before check-in) so we weren't completely sure whether or not a room would be available. The front desk attendant, John, was very polite and accommodating. He looked and informed... More

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 29, 2014

I and my small dog stay at this Comfort Inn to attend various Horse Shows at the New York State Fairgrounds. For me, it is clean, convenient, quiet and comfortable. The breakfast is great and the staff attentive given that its a moderate travel motel. If you are concerned about the cleanliness of the mugs... do not use them. Cleaning... More

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gm_ny090, General Manager at Comfort Inn Fairgrounds, responded to this review

It was our pleasure and thank you for your wonderful comments! Please come and stay with us again! MaryJo A. More

Long Island City, New York
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 22, 2014

This hotel was clean, the staff was above exceptional. The staff was friendly and you almost felt like they were family members. Convieniently located to Quaker Steak and Lube, which offers a 20% discount on all food items for Comfort Inn clients. We had a team get together there on a Saturday night and it was great. This restaurant is... More

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gm_ny090, General Manager at Comfort Inn Fairgrounds, responded to this review

We are happy you chose to stay with us and thank you so much for the positive comments! It will be our pleasure to have you stay with us again soon! MaryJo A. General Manager More

Montreal, Canada
Contributor
19 reviews 19 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 22, 2014

when i pass by, i always plan to stop at that comfort inn, they have enough place to park my rig, and people at the lobby are nice, since they renovate, this is luxurious, also breakfast, can't complain, excellent, just go, and you won't regret.

Was this review helpful? Yes 1
gm_ny090, General Manager at Comfort Inn Fairgrounds, responded to this review

Your comments are most appreciated! Thank you for staying with us and we hope to see you again soon! MaryJoA. General Manager More

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 18, 2014 via mobile

There was black mold in the bathroom . We had checked the coffee mugs they provided with room they had been cleaned with wash cloth and not washed properly. We went to tell front desk and we didn't have our room re stocked the next day. Almost as if hey were punishing us.

Was this review helpful? Yes 1
Hadley, New York, United States
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed March 18, 2014

From the moment I walked in I could tell this hotel had issues. It just didn't look maintained. It looked like an old hotel. I am rarely dissapointed by a Choice Hotel but I was this time. It wasn't the front desk staff. They were very helpful and accommodating with the usual restaurant and attraction recommendations. The issue with this... More

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Queensbury, New York
1 review
4 of 5 stars Reviewed November 22, 2013

no internet download speeds are horrible, went to mcd,s to download work wont stay here again,buffet was good, service was good, workers nice,i use the internet to down load my work and had to leave to go to liverpool to mcd,s for good service !!!!!!!!!!!

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gm_ny090, General Manager at Comfort Inn Fairgrounds, responded to this review

Thank you for staying with us! I must apologize for the unfortunate experience with the internet during your visit. I did bring this issue to the attention of our corporate office to be rectified. I hope you will not let this incident keep you from visiting us again. Please contact me at gm.ny090@choicehotels.com. I will be happy to asssit you... More

Jamestown, New York
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 4, 2013

The hotel was fine. The rooms were pretty basic, but sufficient. The breakfast buffet was very good with a good variety of food choices. Looked off of a traffic circle so it isn't the easiest to get into.

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Additional Information about Comfort Inn Fairgrounds

Address: 7010 Interstate Island Rd, Syracuse, NY 13209
Phone Number:
Location: United States > New York > Finger Lakes > Syracuse
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Fairgrounds 2*
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Also Known As:
Comfort Inn Fairgrounds Hotel Syracuse
Comfort Inn Syracuse
Syracuse Comfort Inn

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