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All 30 Syracuse hotels

Holiday Inn Express Syracuse Airport

2.5 of 5 Hotel   |   5418 S Bay Rd, Syracuse, NY 13212
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68%
Ranked #9 of 30 Hotels in Syracuse
A recent review
3 of 5 stars reviewed 4 days ago
sunshinesX3 Kingston, Canada
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122 reviews from our community

Traveler rating
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    30
    6
    6
See reviews for
45
23
11
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
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English first
Kingston, Canada
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

First the good. The hotel was clean, staff friendly, great location and good breakfast. Our room was on the first floor. Unfortunatley, the walls were VERY thin and we could hear every footstep above us, the ladies in the next room come in and EVERY word they said for about until almost midnight and someone somewhere snoring. On top of... More

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Ottawa, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great location and hotel staff were very courteous. Family enjoyed the pool and complimentary breakfast was available but options were limited, but still appreciated. Rooms were clean and place was quiet, good value overall.

Was this review helpful? Yes 2
Bakerstown, Pennsylvania
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here one night while in town for a wedding. It was a great choice. The room was clean and tidy. Very spacious as well. We couldn't have asked for better for the price. The staff was friendly as well. I would definitely recommend staying here.

Was this review helpful? Yes 1
Elizabeth B, Director of Sales at Holiday Inn Express Syracuse Airport, responded to this review

Thank you for your recent stay with us at at the Holiday Inn Express Syracuse Airport, I am pleased to see you enjoyed your stay with us while in town for a wedding. Safe Travels~ Elizabeth More

Rockaway Park, New York
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel was clean and tidy, with a warm & friendly desk staff. The entire family enjoyed the indoor, heated pool, as well as the complimentary breakfast in the morning. The location is EXTREMELY close to the SYRACUSE airport (4 minutes away) and is close to the downtown area for great dining & shopping!

Was this review helpful? Yes
Elizabeth B, Director of Sales at Holiday Inn Express Syracuse Airport, responded to this review

Thank you for the recent stay with us here at the Holiday Inn Express Syracuse Airport. We value your feedback that you provided. I am glad to see you enjoyed your stay with us and all that we offer here. Our staff take great pride in the service we provide. Safe Travels~ Elizabeth More

Kingston
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The rooms were clean, spacious, well decorated and new. The hotel staff was courteous, helpful. Location is awesome as it's at the threshold of the Syracuse Airport. The fact that you can park your car safely here while you're away on a trip is a bonus.

Was this review helpful? Yes
Elizabeth B, Director of Sales at Holiday Inn Express Syracuse Airport, responded to this review

Thank you for the recent stay with us here at the Holiday Inn Express Syracuse Airport. We value your feedback that you provided. I am glad to see you enjoyed your stay with us and all that we offer here. Our staff take great pride in the service we provide. Safe Travels~ Elizabeth More

Stevensville, Maryland
Top Contributor
80 reviews 80 reviews
44 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked this location as we were in town for the NYS Fair. As I monitored prices in the weeks leading up our stay, I knew the hotel was going to be packed. It was, and I was surprised how well they managed their breakfast area considering the small size and the amount of folks. Kudos to the breakfast staff. Service... More

Was this review helpful? Yes
Elizabeth B, Director of Sales at Holiday Inn Express Syracuse Airport, responded to this review

Thank you for the recent stay with us here at the Holiday Inn Express Syracuse Airport. We value your feedback that you provided. I am glad to see you enjoyed your stay with us and all that we offer here. Our staff take great pride in the service we provide. Safe Travels~ We hope you enjoyed the NYS Fair Elizabeth More

Brooklyn, New York
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arrived in the evening a little after 8pm from the NYS Fair (it was awesome and needs really 2 days to see everything) and the hotel leaves out cookies for their guests which was a nice touch. Check-in was quick. The night desk clerk Ryan was very courteous and helpful and professional all around. We couldn't figure out the AC... More

Was this review helpful? Yes
Elizabeth B, Director of Sales at Holiday Inn Express Syracuse Airport, responded to this review

Thank you for the recent stay with us here at the Holiday Inn Express Syracuse Airport. We value your feedback that you provided. I am glad to see you enjoyed your stay with us and all that we offer here. Our staff take great pride in the service we provide. Safe Travels~ Elizabeth More

Senior Contributor
29 reviews 29 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is a little short on parking, but I believe that is due to them allowing patrons to park and fly. They have a shuttle to the airport that is approximately 5 minutes away. Be sure to get on the list for your flight time when you check in. While I didn't use the shuttle it was pulling out... More

Was this review helpful? Yes
Elizabeth B, Director of Sales at Holiday Inn Express Syracuse Airport, responded to this review

Thank you for the recent stay with us here at the Holiday Inn Express Syracuse Airport. We value your feedback that you provided. I am glad to see you enjoyed your stay with us and all that we offer here. Our staff take great pride in the service we provide. Safe Travels~ Elizabeth More

Ottawa, Canada
Top Contributor
68 reviews 68 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I would like to recommend this Holiday Inn Express located close to the Syracuse Airport and to the Destiny Shopping Mall & Downtown Syracuse all within 5-10 minutes drive. The only problem was finding it off Interstate 81 heading south, take exit #28 and turn around and head north onto Bay Rd. after exiting Interstate 81. The room my family... More

Was this review helpful? Yes
Elizabeth B, Director of Sales at Holiday Inn Express Syracuse Airport, responded to this review

Dear Traveler, Thank you for your recent stay with us and all the feedback you provided to us and our future guests. I am glad to see you enjoyed all the aspects of the hotel and your stay. We hope to see you again in the near future. Safe Travels~ Elizabeth More

Brunswick, Georgia
Contributor
18 reviews 18 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at the Holiday Inn Express Syracuse (NY) Airport after arriving in Syracuse after the rental car offices had closed. The airport shuttle was prompt in picking me up at the airport and taking me to the hotel. Check in was efficient and I was in my room promptly. The room appeared to be a one room suite with a... More

Was this review helpful? Yes
Elizabeth B, Director of Sales at Holiday Inn Express Syracuse Airport, responded to this review

Thank you for your recent stay with us here at the Holiday Inn Express Syracuse Airport. Thank you for the very detailed feedback you provided to us and our future guests. Safe Travels~ Elizabeth More

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Additional Information about Holiday Inn Express Syracuse Airport

Address: 5418 S Bay Rd, Syracuse, NY 13212
Phone Number:
Location: United States > New York > Finger Lakes > Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Syracuse Airport 2.5*
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Also Known As:
Holiday Inn Express Syracuse Airport Hotel Syracuse
Holiday Inn Syracuse
Syracuse Holiday Inn

27 photos of this hotel

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Room/suite (7)
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Dining (4)
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Business center/function rooms (2)
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Pool/beach area (4)
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#10 Business Hotel in Syracuse
Hotel Class
Official Description (provided by the hotel)
New Syracuse airport hotel offers comfort and convenience. Indulge yourself by staying at the new Holiday Inn Express Hotel & Suites Syracuse near the Syracuse Hancock International Airport (SYR). Our convenient hotel is located right at the entrance of the airport to accommodate your travel needs. Families will love staying at our hotel in Syracuse, New York, situated near the intersection of Col. Eileen Collins Blvd. and South Bay Road. This location offers fast access to many local attractions including the Carousel Center Mall, the Museum of Science and Technology and the Landmark Theatre. Other nearby attractions include the Rosamond Gifford Zoo, Syracuse University, Oneida Lake, Iron-Girl Triathlon and historic Armory Square. Business travelers appreciate the accommodations provided at our Syracuse Airport hotel. Located at the entrance to the airport, this hotel also provides close proximity to local companies such as Lockheed Martin, Syracuse Research Corporation, Cooper Crouse-Hinds and Anheuser-Busch, Inc. In addition, we provide meeting space for up to 15 people as well as business services, which include a fax machine, copier, printer and free high-speed, wireless Internet access. While staying at our Syracuse hotel, enjoy our choice amenities that include an indoor pool, a fitness center and our complimentary hot breakfast bar. Book your reservations now to get our great hotel deals and rates. ... more   less 
Number of rooms
95

Questions & Answers

Questions? Get answers from Holiday Inn Express Syracuse Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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