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All 30 Syracuse hotels

Holiday Inn Express Syracuse Airport

2.5 of 5 Hotel   |   5418 S Bay Rd, Syracuse, NY 13212
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Ranked #11 of 30 Hotels in Syracuse
A recent review
4 of 5 stars reviewed 1 week ago
KMB89 Mahopac, New York
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131 reviews from our community

Traveler rating
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    53
    33
    7
    6
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47
24
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mahopac, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

This hotel is next door to the airport but you would never know it from any kind of noise. The breakfast always works out great for the family. I have used it on a stay over from Oswego, it is just 50 minutes down the road. I will go back and use it again in the future.

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Buffalo, NY
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My employee and I both were staying at the Holiday Inn Express this past week and experienced, quite honestly, the best check in service I've ever had at a hotel. The front desk clerk, Ryan, went above and beyond to make sure my employee and myself were taken care of completely - and even went ahead and enrolled us in... More

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Green Cove Springs, Florida
Top Contributor
51 reviews 51 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago

We chose this hotel because of its convenient location near the airport. That is its big plus. I have stayed at Holiday Inn Expresses before and I would rate this below average compared to its siblings. The hotel needs some refurbishment. Carpets in some hallway areas were very dirty. Some parts of hallway walls had been attacked by luggage hits.... More

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Michigan
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A friend and I spent one night in this Holiday Inn Express as we waited for the rest of our party to arrive by air. The location is amazingly quiet for a hotel adjacent to an airport. Our room was clean and the staff members with whom I had contact were very pleasant. Breakfast was good.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We stayed here, and it was an average holiday inn express experience. We booked on priceline, and because of that, we were unable to get a decent rate on weekly parking. It was cheaper to park at the airport than the hotel, so we chose to park at the airport.

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Canton, GA
Contributor
13 reviews 13 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was in the Syracuse area for business and was extremely happy with my stay at this hotel. It is very close to the Syracuse Airport and has a complimentary shuttle to and from the airport as well as area restaurants and shopping. The room I had was quite large and the bedding was new it seemed. It is very... More

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Dublin, California
Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This hotel is 10 min from the SYR airport which is a plus. It is clean and quiet, pretty much up to the standard of a Holiday Inn. One thing I think is negative is that I was given a room to the far corner of the 1st floor, next to the gym, whereas my co-worker Johnny got a room... More

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Elizabeth B, Director of Sales at Holiday Inn Express Syracuse Airport, responded to this review

Thank you for your recent stay with us here at the Holiday Inn Express Syracuse Airport. We are pleased to see you enjoyed your overall stay with us and all that we offer here.I am sorry that you did not get the room placement you had hoped for, I have reviewed this with the front desk staff to avoid this... More

Pittsburgh, Pennsylvania
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 5 weeks ago

I travel frequently for work and pleasure. When on business, I almost always stay at an Holiday Inn hotel. Usually, I am quite satisfied and consider the Holiday Inn Express a very good value. Unfortunately, this location did not live up to my expectations. First of all, I was told that I could not get a seat on the 4:00... More

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Elizabeth B, Director of Sales at Holiday Inn Express Syracuse Airport, responded to this review

Thank you for your recent stay with us here at the Holiday Inn Express Syracuse Airport. I am sorry to see you did not enjoy your overall stay with us here. I have reviewed your feedback with the other managers of the property to avoid these issues in the future. Safe Travels and we hope to see you again~ Elizabeth More

Los Angeles, CA
Top Contributor
63 reviews 63 reviews
54 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed September 16, 2014

Newer style Holiday Inn Express, room was a king suite, nicely decorated, very clean and comfortable with couch, microwave, fridge, big desk. I was not disappointed with this stay, breakfast was usual good fare...

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Elizabeth B, Director of Sales at Holiday Inn Express Syracuse Airport, responded to this review

Thank you for your recent stay with us here at the Holiday Inn Express Syracuse Airport. We are pleased to see you enjoyed your overall stay with us and all that we offer here. Safe Travels and we hope to see you again~ Elizabeth More

Kingston, Canada
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed September 12, 2014

First the good. The hotel was clean, staff friendly, great location and good breakfast. Our room was on the first floor. Unfortunatley, the walls were VERY thin and we could hear every footstep above us, the ladies in the next room come in and EVERY word they said for about until almost midnight and someone somewhere snoring. On top of... More

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Elizabeth B, Director of Sales at Holiday Inn Express Syracuse Airport, responded to this review

Thank you for your recent stay with us here at the Holiday Inn Express Syracuse Airport. I am to sory to see you did not overall enjoy your stay with us do to the noise in the room next door and above you. We are looking into this issue and how we can solve this. We do take great pride... More

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Additional Information about Holiday Inn Express Syracuse Airport

Address: 5418 S Bay Rd, Syracuse, NY 13212
Phone Number:
Location: United States > New York > Finger Lakes > Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Syracuse Airport 2.5*
Number of rooms: 95
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Also Known As:
Holiday Inn Express Syracuse Airport Hotel Syracuse
Holiday Inn Syracuse
Syracuse Holiday Inn

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