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All 30 Syracuse hotels

Holiday Inn Express Syracuse Airport

2.5 of 5 Hotel   |   5418 S Bay Rd, Syracuse, NY 13212
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Ranked #11 of 30 Hotels in Syracuse
A recent review
3 of 5 stars reviewed 5 days ago
jht_us Dublin, California
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125 reviews from our community

Traveler rating
    30
    51
    31
    7
    6
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45
23
11
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dublin, California
Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is 10 min from the SYR airport which is a plus. It is clean and quiet, pretty much up to the standard of a Holiday Inn. One thing I think is negative is that I was given a room to the far corner of the 1st floor, next to the gym, whereas my co-worker Johnny got a room... More

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Pittsburgh, Pennsylvania
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I travel frequently for work and pleasure. When on business, I almost always stay at an Holiday Inn hotel. Usually, I am quite satisfied and consider the Holiday Inn Express a very good value. Unfortunately, this location did not live up to my expectations. First of all, I was told that I could not get a seat on the 4:00... More

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Los Angeles, CA
Top Contributor
63 reviews 63 reviews
54 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 1 week ago

Newer style Holiday Inn Express, room was a king suite, nicely decorated, very clean and comfortable with couch, microwave, fridge, big desk. I was not disappointed with this stay, breakfast was usual good fare...

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Kingston, Canada
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

First the good. The hotel was clean, staff friendly, great location and good breakfast. Our room was on the first floor. Unfortunatley, the walls were VERY thin and we could hear every footstep above us, the ladies in the next room come in and EVERY word they said for about until almost midnight and someone somewhere snoring. On top of... More

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Ottawa, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location and hotel staff were very courteous. Family enjoyed the pool and complimentary breakfast was available but options were limited, but still appreciated. Rooms were clean and place was quiet, good value overall.

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Bakerstown, Pennsylvania
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here one night while in town for a wedding. It was a great choice. The room was clean and tidy. Very spacious as well. We couldn't have asked for better for the price. The staff was friendly as well. I would definitely recommend staying here.

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Elizabeth B, Director of Sales at Holiday Inn Express Syracuse Airport, responded to this review

Thank you for your recent stay with us at at the Holiday Inn Express Syracuse Airport, I am pleased to see you enjoyed your stay with us while in town for a wedding. Safe Travels~ Elizabeth More

Rockaway Park, New York
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The hotel was clean and tidy, with a warm & friendly desk staff. The entire family enjoyed the indoor, heated pool, as well as the complimentary breakfast in the morning. The location is EXTREMELY close to the SYRACUSE airport (4 minutes away) and is close to the downtown area for great dining & shopping!

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Elizabeth B, Director of Sales at Holiday Inn Express Syracuse Airport, responded to this review

Thank you for the recent stay with us here at the Holiday Inn Express Syracuse Airport. We value your feedback that you provided. I am glad to see you enjoyed your stay with us and all that we offer here. Our staff take great pride in the service we provide. Safe Travels~ Elizabeth More

Kingston
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The rooms were clean, spacious, well decorated and new. The hotel staff was courteous, helpful. Location is awesome as it's at the threshold of the Syracuse Airport. The fact that you can park your car safely here while you're away on a trip is a bonus.

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Elizabeth B, Director of Sales at Holiday Inn Express Syracuse Airport, responded to this review

Thank you for the recent stay with us here at the Holiday Inn Express Syracuse Airport. We value your feedback that you provided. I am glad to see you enjoyed your stay with us and all that we offer here. Our staff take great pride in the service we provide. Safe Travels~ Elizabeth More

Stevensville, Maryland
Top Contributor
80 reviews 80 reviews
44 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booked this location as we were in town for the NYS Fair. As I monitored prices in the weeks leading up our stay, I knew the hotel was going to be packed. It was, and I was surprised how well they managed their breakfast area considering the small size and the amount of folks. Kudos to the breakfast staff. Service... More

Was this review helpful? Yes
Elizabeth B, Director of Sales at Holiday Inn Express Syracuse Airport, responded to this review

Thank you for the recent stay with us here at the Holiday Inn Express Syracuse Airport. We value your feedback that you provided. I am glad to see you enjoyed your stay with us and all that we offer here. Our staff take great pride in the service we provide. Safe Travels~ We hope you enjoyed the NYS Fair Elizabeth More

Brooklyn, New York
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Arrived in the evening a little after 8pm from the NYS Fair (it was awesome and needs really 2 days to see everything) and the hotel leaves out cookies for their guests which was a nice touch. Check-in was quick. The night desk clerk Ryan was very courteous and helpful and professional all around. We couldn't figure out the AC... More

Was this review helpful? Yes
Elizabeth B, Director of Sales at Holiday Inn Express Syracuse Airport, responded to this review

Thank you for the recent stay with us here at the Holiday Inn Express Syracuse Airport. We value your feedback that you provided. I am glad to see you enjoyed your stay with us and all that we offer here. Our staff take great pride in the service we provide. Safe Travels~ Elizabeth More

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Additional Information about Holiday Inn Express Syracuse Airport

Address: 5418 S Bay Rd, Syracuse, NY 13212
Phone Number:
Location: United States > New York > Finger Lakes > Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Syracuse Airport 2.5*
Number of rooms: 95
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Also Known As:
Holiday Inn Express Syracuse Airport Hotel Syracuse
Holiday Inn Syracuse
Syracuse Holiday Inn

27 photos of this hotel

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