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Holiday Inn Express Syracuse Airport

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5418 S Bay Rd, Syracuse, NY 13212
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Holiday Inn Express Syracuse Airport
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160 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, Canada
Level Contributor
81 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed yesterday NEW

A bit difficult to find but once there the staff are very friendly and helpful. The rooms are good, the beds comfortable. The room was very quiet. Breakfast is very good as well. One point, the bill on check out did not agree with what we signed as we checked in. Make sure you look it over.

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Massena
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

I had the opportunity to stay at the Holiday Inn Express near the Syracuse NY airport before an early flight out. The room was pleasant, clean, and well furnished for our needs. The bed was comfortable but only had long body pillows, I like at least one regular size pillow to sleep with. Since we left shortly after 4am we... More 

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Canton, GA
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great airport location if you are traveling to Syracuse NY. They have a shuttle that takes you direct to the hotel. Nice indoor pool and large rooms. The breakfast is wonderful - need to try the pancakes. Staff friendly and there are numerous good restaurants you can walk too. Highly recommend this hotel if ever in the... More 

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Bonita Springs, Florida
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 1 week ago

Room nice---but can hear everything going on in rooms on either side. Stayed 4 nites---hotel not full----but rooms all grouped together?? Computer running on XP and very slow---that is not a supported operating system. Breakfast fine---tv fine---hall dirty and smelled. Staff at desk never even look at you. Housekeeping staff good as well as breakfast staff person.

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SC
Level Contributor
100 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed three nights at the Holiday Inn Express Syracuse Airport. We had NO complaints. That's right, NO complaints. That might be considered a backward compliment but it is indeed a compliment. Our stay was nothing exceptional but certainly was most satisfactory.

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Ottawa, Canada
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Perfect highway stop off I81 for travellers heading south and needing a place to stay for an overnighter. It included a continental breakfast for free. There was a nice restaurant next door for dinner, which was open late. Rooms are spacious and clean. Prices were very reasonable for a one-nighter.

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Belleville, Ontario
Level Contributor
187 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 280 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I stayed one night before an early morning flight to Florida. The room, common areas, and grounds were all very clean and well maintained. The pool was small and quite shallow, and very warm....it seemed to have an identity crisis (was it a tiny, extra-warm pool? ... or a large, not-quite-warm-enough hot tub? ... there were jets... More 

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Milwaukee, Wisconsin
Level Contributor
53 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Newer property. I stay often at HI Express because they offer a consistently good product regardless of location with few exceptions. Room was great but because I was only there before catching an early flight, I didn't get to use any amenities. Staff was good, check in quick, room comfortable and clean. And it was quiet. Slept great. Wished I... More 

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Level Contributor
3 reviews
5 of 5 stars Reviewed May 20, 2015

I surprised my wife with a trip to New York City for our anniversary. Well, I was stationed at Ft. Drum, so I know Syracuse. We flew into Cuse and rented a car and drove to NYC. We came back a day before returning home & I had just enrolled to become a IHG member. So, I booked a hotel... More 

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Kimberly F, Director of Sales at Holiday Inn Express Syracuse Airport, responded to this review

Wow! Thank you so much for all your kind words. We are thrilled to read that you had a good time and congratulations on your anniversary! I am so happy to read you found our staff to be "amazing and welcoming!" We look forward to your return. Have a great day!! More 

Setauket, New York
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 19, 2015

Nice bed and very clean room. Breakfast was fine. The room was quiet except if people were loud in the hallway. Convenient location for airport business or just needing a place while passing through. Better price for the quality compared to hotels off Carrier Circle.

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Kimberly F, Director of Sales at Holiday Inn Express Syracuse Airport, responded to this review

Hello and thank you for taking the time to review us on TripAdvisor! We greatly appreciate your guests feedback. We are thrilled to read you had a "Nice Sleep" and you found us to be in an convenient location. We look forward to your return! Have a great day. More 

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