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All 30 Syracuse hotels

Holiday Inn Express Syracuse Airport

2.5 of 5 Hotel   |   5418 S Bay Rd, Syracuse, NY 13212
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Ranked #10 of 30 hotels in Syracuse
A recent review
5 of 5 stars reviewed yesterday
Stephie4821 Brooklyn, New York
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116 people have reviewed this hotel

Traveler rating
    28
    47
    29
    6
    6
See reviews for
40
22
11
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
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English first
Brooklyn, New York
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

Arrived in the evening a little after 8pm from the NYS Fair (it was awesome and needs really 2 days to see everything) and the hotel leaves out cookies for their guests which was a nice touch. Check-in was quick. The night desk clerk Ryan was very courteous and helpful and professional all around. We couldn't figure out the AC... More

Was this review helpful? Yes
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel is a little short on parking, but I believe that is due to them allowing patrons to park and fly. They have a shuttle to the airport that is approximately 5 minutes away. Be sure to get on the list for your flight time when you check in. While I didn't use the shuttle it was pulling out... More

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Ottawa, Canada
Top Contributor
68 reviews 68 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

I would like to recommend this Holiday Inn Express located close to the Syracuse Airport and to the Destiny Shopping Mall & Downtown Syracuse all within 5-10 minutes drive. The only problem was finding it off Interstate 81 heading south, take exit #28 and turn around and head north onto Bay Rd. after exiting Interstate 81. The room my family... More

Was this review helpful? Yes
Elizabeth B, Director of Sales at Holiday Inn Express Syracuse Airport, responded to this review

Dear Traveler, Thank you for your recent stay with us and all the feedback you provided to us and our future guests. I am glad to see you enjoyed all the aspects of the hotel and your stay. We hope to see you again in the near future. Safe Travels~ Elizabeth More

Brunswick, Georgia
Contributor
17 reviews 17 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Holiday Inn Express Syracuse (NY) Airport after arriving in Syracuse after the rental car offices had closed. The airport shuttle was prompt in picking me up at the airport and taking me to the hotel. Check in was efficient and I was in my room promptly. The room appeared to be a one room suite with a... More

Was this review helpful? Yes
Elizabeth B, Director of Sales at Holiday Inn Express Syracuse Airport, responded to this review

Thank you for your recent stay with us here at the Holiday Inn Express Syracuse Airport. Thank you for the very detailed feedback you provided to us and our future guests. Safe Travels~ Elizabeth More

Tel Aviv, Israel
Contributor
11 reviews 11 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

stayed for stopover overnight , the room was clean & spacious , breakfast was good too. just one minute from the airport, so location is convenient In short , this is a good hotel which worth the price.

Was this review helpful? Yes 1
Elizabeth B, Director of Sales at Holiday Inn Express Syracuse Airport, responded to this review

Thank you for your recent stay with us here at the Holiday Inn Express Syracuse Airport. Thank you for the feedback you provided to us and future travelers. Safe travels~ Elizabeth More

Ottawa, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for a tournament. I requested a room on the third floor and it was quiet. Clean hotel and the rooms are in very good condition, like new. Needs an additional elevator though. It is located near basic restaurants such as Ponderosa, Denny's and McDonald's down the street. Across the road is a Delta Sonic gas... More

Was this review helpful? Yes 2
Elizabeth B, Director of Sales at Holiday Inn Express Syracuse Airport, responded to this review

Thank you for your recent stay with us here at the Holiday Inn Express Syracuse Airport. Thank you for the feedback you provided to us and future travelers. Safe travels~ Elizabeth More

Earth
Senior Contributor
44 reviews 44 reviews
42 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was very nice and clean and typical of a Holiday Inn Express. It is across the street from a shopping center with food and right by the airport. The hotel shuttle to the airport was very reliable. There was bad weather during my stay, but I got to the airport easily. My very minor criticism was that the... More

Was this review helpful? Yes 1
Elizabeth B, Director of Sales at Holiday Inn Express Syracuse Airport, responded to this review

Thank you for your recent stay with us here at the Holiday Inn Express Syracuse Airport. Thank you for the feedback you provided to us and future travelers. Safe travels~ Elizabeth More

Malone, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 27, 2014

This hotel was a nice, clean and convenient place. My only complaint is that the bed was quite uncomfortable. I believe the mattress may be old, there was no pillow top or memory foam at all. Just the hard mattress that reminds me of what you always got at older hotels. But the room seem updated and clean. The bathroom... More

Was this review helpful? Yes
Elizabeth B, Director of Sales at Holiday Inn Express Syracuse Airport, responded to this review

Thank you for your recent stay with us here at the Holiday Inn Express Syracuse Airport. Thank you for the feedback you provided to us and future travelers. Safe travels~ Elizabeth More

Ridgeway, South Carolina
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 26, 2014

I love this place! I travel to/through Syracuse a fair bit and this place is great for location and service. Twice now I have had to stop overnight in Syracuse awaiting a flight to somewhere else. Their airport shuttle service is a savior! The hotel is well maintained and well furnished. The bed is very comfortable, the TVs are modern... More

Was this review helpful? Yes 1
Elizabeth B, Director of Sales at Holiday Inn Express Syracuse Airport, responded to this review

Dear Romadfox, Thank you for your stays with us at the Holiday Inn Express Syracuse Airport. I am glad to read that you enjoy staying here when in the area and all the services and amenities we offer. Our shuttle service is very popular with the guests, especially when going out to dinner or to the airport. Thank you for... More

Kingston
Top Contributor
70 reviews 70 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed June 14, 2014

We live in Kingston, Ontario and often drive 2.5 hours to Syracuse to fly to a U.S. destination. The airport is right offf Route 81 before you enter Syracuse, and the hotel is right on the airport property. The rooms are clean, the staff obliging, there is an efficient shuttle bus to the airport (which is in fact walkable) and... More

Was this review helpful? Yes 1
Elizabeth B, Director of Sales at Holiday Inn Express Syracuse Airport, responded to this review

Dear JKW333, Thank you for your recent stay with us and all the wonderful things you had to say about our hotel and your stay with us. I am glad that you took advantage of sleep-park and fly package. Safe travels! Elizabeth More

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Additional Information about Holiday Inn Express Syracuse Airport

Address: 5418 S Bay Rd, Syracuse, NY 13212
Phone Number:
Location: United States > New York > Finger Lakes > Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Syracuse Airport 2.5*
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Also Known As:
Holiday Inn Express Syracuse Airport Hotel Syracuse
Holiday Inn Syracuse
Syracuse Holiday Inn

27 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#9 Business Hotel in Syracuse
Hotel Class
Official Description (provided by the hotel)
New Syracuse airport hotel offers comfort and convenience. Indulge yourself by staying at the new Holiday Inn Express Hotel & Suites Syracuse near the Syracuse Hancock International Airport (SYR). Our convenient hotel is located right at the entrance of the airport to accommodate your travel needs. Families will love staying at our hotel in Syracuse, New York, situated near the intersection of Col. Eileen Collins Blvd. and South Bay Road. This location offers fast access to many local attractions including the Carousel Center Mall, the Museum of Science and Technology and the Landmark Theatre. Other nearby attractions include the Rosamond Gifford Zoo, Syracuse University, Oneida Lake, Iron-Girl Triathlon and historic Armory Square. Business travelers appreciate the accommodations provided at our Syracuse Airport hotel. Located at the entrance to the airport, this hotel also provides close proximity to local companies such as Lockheed Martin, Syracuse Research Corporation, Cooper Crouse-Hinds and Anheuser-Busch, Inc. In addition, we provide meeting space for up to 15 people as well as business services, which include a fax machine, copier, printer and free high-speed, wireless Internet access. While staying at our Syracuse hotel, enjoy our choice amenities that include an indoor pool, a fitness center and our complimentary hot breakfast bar. Book your reservations now to get our great hotel deals and rates. ... more   less 
Number of rooms
95

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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