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All 30 Syracuse hotels

Holiday Inn Express Syracuse / Fairgrounds

2.5 of 5 Hotel   |   6946 Winchell Road, Syracuse, NY 13164
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Ranked #5 of 30 Hotels in Syracuse
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
kym72 New York
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183 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York
Top Contributor
131 reviews 131 reviews
35 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

As others have noted, the location is a bit obscure. We did stay during the time of the fair so the prices were higher than I would normally pay for a Holiday Inn. I did appreciate the friendly service and the shuttle drivers were really happy and friendly people -- I can't imagine their job is much fun when 120,000... More

Was this review helpful? Yes
John T, General Manager at Holiday Inn Express Syracuse / Fairgrounds, responded to this review

kym72, Thank you for taking the time to review our property. We are very happy to hear you enjoyed the friendly service and cleanliness of your room. We hope you had a great time at the New York State Fair. Please come and see us again next year! Sincerely, John Tees General Manager More

Cornwall, Ontario, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I stayed 2 nights at this HIE on a shopping/golf excursion. Hotel is not one of the newer ones in this chain so it is a bit tired. Staff was helpful and friendly. Breakfast was OK but minimal. The rooms were generally clean but the AC had dirt in the louvers and needed cleaning. Would not stay... More

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John T, General Manager at Holiday Inn Express Syracuse / Fairgrounds, responded to this review

Dale M, Thank you for taking the time to review our hotel. Our hotel is a common stop for shoppers coming to Syracuse due to our location 10 minutes from Destiny USA. We are disappointed that we weren't able to earn higher then a 3-star rating in your evaluation of our property. We will certainly take your feedback and use... More

Cobourg, Ontario, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel last weekend and were thrilled with our experience. We had ordered a crib, which was safe and clean and waiting at our room. The breakfast is fresh and hot and the staff are friendly and helpful. Even though it is a bit tough to find, this hotel is worth the effort. I would also recommend... More

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John T, General Manager at Holiday Inn Express Syracuse / Fairgrounds, responded to this review

Lisa D, Thank you for the 5-star review! We are happy to hear that you were thrilled with your experience and that you enjoyed our hot breakfast in the morning. Please come and see us again next time your travels bring you through Syracuse. Sincerely, John Tees General Manager More

Macedon, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

It was a quiet place. Definitely not where I expected it to be. I could not figure out whybit would be there in the middle of no place. Service was awesome and people were pleasant. Very helpful staff. Pool was a little iffy. There was a lot of hair around the pool. Few clumps in the water also. I politely... More

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John T, General Manager at Holiday Inn Express Syracuse / Fairgrounds, responded to this review

seduffy, Thank you for your review. We are glad to hear you found the service at our hotel to be awesome. We also appreciate you letting us know about the issue in the pool area so that we could address it promptly. We hope to see you again soon. Sincerely, John Tees General Manager More

Cobourg, Canada
Top Contributor
53 reviews 53 reviews
24 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Having stayed at this hotel a year ago, we wondered if they would be able to keep up their very high standard. They have. Everything is spotless and very welcoming the minute one steps through the front doors. It is a bit tricky to find and "in the middle of nowhere" but it is worth the effort to do so.... More

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John T, General Manager at Holiday Inn Express Syracuse / Fairgrounds, responded to this review

ReddOak, Thank you for coming to see us again this year! We are very happy to hear we lived up to your expectations. You are correct we are bound by local by-laws in terms of posting directional signage but are happy to hear you had no difficulties finding our property this year. We hope you will come and see us... More

Minnesota
Top Contributor
50 reviews 50 reviews
47 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Yes, this hotel is really in the middle of nowhere, in the middle of a prairie. But I guess if you are going to the State Fair, it is convenient, as is the shuttle that takes you there free of charge. The rooms were ok, the beds a bit soft and the A/C not the most efficient (plus our non-smoking... More

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John T, General Manager at Holiday Inn Express Syracuse / Fairgrounds, responded to this review

pelaminnesota, Thank you for reviewing our property. Christine does a great job and I will be sure to pass along your nice review to her. We apologize for some of the issues you encountered during your stay but we appreciate the feedback so we can improve our product and service. Thanks again, John Tees General Manager More

GREEN BAY
Top Contributor
376 reviews 376 reviews
55 hotel reviews
167 helpful votes 167 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Tired from a day of travels chose Holiday Inn Express because of the consistency of the chain. Yes, it is clean and the beds/pillows are comfortable. The location is probably great for the fairgrounds, but consist of a series of turns if traveling from the Thruway (none of which are marked). The a/c is pretty loud and cycles frequently for... More

Was this review helpful? Yes 1
John T, General Manager at Holiday Inn Express Syracuse / Fairgrounds, responded to this review

dsj5777, Thank you for your review. We are very disappointed that this wasn't your best experience at a Holiday Inn Express. While we are glad you found our hotel to be clean and comfortable, we are sorry that you had difficulties with your door lock. Thank you for providing us with the room number, we will be sure to look... More

Rochester, New York
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hotel staff were friendly, room was clean and the bed was very comfortable. Pleasant over night stay after a good time at the fair. Hotel also has a shuttle to and from the fairgrounds. Would stay again.

Was this review helpful? Yes 1
John T, General Manager at Holiday Inn Express Syracuse / Fairgrounds, responded to this review

wrr50w, We are glad your first experience at Holiday Inn Express was a good one! We also hope you had a great time at the New York State Fair. Please come and see us again next year. Sincerely, John Tees General Manager More

Oneonta, New York
Contributor
20 reviews 20 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 25, 2014

Second year staying at this Holiday Inn Express. The rooms are very clean and comfortable and the staff are wonderful. Having the added plus of free shuttle service to and from the State Fair is a huge convenience. The drivers are knowledgeable and friendly...full of local information. Will definitely be back for "Year three"!

Was this review helpful? Yes
John T, General Manager at Holiday Inn Express Syracuse / Fairgrounds, responded to this review

PAL52772, Thank you for the 5-star review. The state fair is our favorite time of year! We are very happy you enjoyed year two and are already looking forward to year three! See you then. Sincerely, John Tees General Manager More

North Bay, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 23, 2014

Stayed here August 12-16 while in Syracuse to shop. Very nice staff and very reasonable rates. This hotel is about a 10 minute drive to the Destiny USA mall area and the State Fairgrounds. Good breakfast in the morning and clean rooms every day. I will definitely stay here again.

Was this review helpful? Yes
John T, General Manager at Holiday Inn Express Syracuse / Fairgrounds, responded to this review

johnnydemerse, Thank you for reviewing our hotel. We are happy to hear you found our hotel to be clean, the staff to be nice, and breakfast to be good. We hope to see you again during your next shopping trip in Syracuse. Thanks again, John Tees General Manager More

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Additional Information about Holiday Inn Express Syracuse / Fairgrounds

Address: 6946 Winchell Road, Syracuse, NY 13164
Phone Number:
Location: United States > New York > Finger Lakes > Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Syracuse / Fairgrounds 2.5*
Number of rooms: 87
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Also Known As:
Holiday Inn Express Syracuse / Fairgrounds Hotel Syracuse
Wingate Hotel Syracuse

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