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Holiday Inn Express Syracuse / Fairgrounds

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6946 Winchell Road, Syracuse, NY 13164
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Holiday Inn Express Syracuse / Fairgrounds
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Holiday Inn Express Syracuse / Fairgrounds
Holiday Inn Express Syracuse / Fairgrounds
Holiday Inn Express Syracuse / Fairgrounds
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190 reviews from our community

Traveler rating
    77
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    23
    11
    6
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ottawa, Ontario, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 15, 2015

I am the manager for a Peewee boys hockey team and we stayed at this hotel for our tournament in Syracuse over the US Thanksgiving weekend. Christine was excellent to deal with for bookings and Matthew was on the desk most of the weekend and was awesome! Our players and families loved the pool and the breakfast was a nice... More 

Was this review helpful? Yes
John T, General Manager at Holiday Inn Express Syracuse / Fairgrounds, responded to this review

SCMK18, Thanks for the great review! We're glad to hear you and your team enjoyed your stay at our hotel. We'll be sure Christine and Matthew see your kind words too. Please come and see us again for your next tournament! Sincerely, John Tees General Manager More 

Canton, New York
Top Contributor
105 reviews 105 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed January 20, 2015

I recently stayed there with my 2 daughters and my mother. I chose this hotel because it listed that it had a hot tub and is close to Destiny mall. Upon arrival it feels like its a little distant from the mall but its an easy 10 minute drive. The hotel appears very new. looking a the parking lot, there... More 

Was this review helpful? Yes 2
John T, General Manager at Holiday Inn Express Syracuse / Fairgrounds, responded to this review

MatthewJPeacock, Thank you for taking the time to review our property. We're glad to hear you enjoyed your stay, and our location, not far from Destiny USA. We hope your family enjoyed the time in the pool! Please come and see us again soon. Sincerely, John Tees General Manager More 

Rochester, New York
1 review
5 of 5 stars Reviewed December 1, 2014

We stayed here with my son's hockey team for a weekend tournament. We stayed 2 nights, along with our puppy. The room was clean. It had everything we needed. The beds were comfortable. Clean, bright and roomy. The hotel staff was more than accommodating. We always had fresh towels at the pool. Our room was cleaned while we were away... More 

Was this review helpful? Yes
John T, General Manager at Holiday Inn Express Syracuse / Fairgrounds, responded to this review

Michelle L, Thanks for staying with us during your recent trip to Syracuse for the hockey tournament. We hope your team performed well! We appreciate the 5-star review and all of the nice comments you mentioned in your post. We'll see you next time you're in the area! Sincerely, John Tees General Manager More 

Ottawa
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 30, 2014

Stayed three nights with a hockey team (aged 11 and 12), there were at least 2 other teams in the hotel at the same time. Hotel is new and in good shape, everything is as clean as can be and in good repair. Breakfast included in the price is decent and fair value, expectations can't be too high for this... More 

Was this review helpful? Yes
John T, General Manager at Holiday Inn Express Syracuse / Fairgrounds, responded to this review

WatcherOfTheFries, Thanks for the great review! We appreciate the feedback and are glad to hear you found our property to be clean and in good shape. Matt's a hard worker and we'll be sure to pass along your nice comments to him as well. Please come and see us again soon! Sincerely, John Tees General Manager More 

Top Contributor
87 reviews 87 reviews
21 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed November 5, 2014

We stayed two nights at the Holiday Inn Express, and were very pleased with all aspects of our stay. The staff were pleasant, helpful, and welcoming. The room was clean and comfortable--resulting in a good night's sleep. It was convenient to our destination and easy to find. The included breakfast was acceptable, standard motel breakfast fare. Of course, the coffee... More 

Was this review helpful? Yes
John T, General Manager at Holiday Inn Express Syracuse / Fairgrounds, responded to this review

Thank you so much for the 5-star review! We are so happy to hear you enjoyed your stay. Our team loves hearing positive feedback such as yours and I will be sure to share this with them all. Please come and see us again soon. Sincerely, John Tees General Manager More 

1 review
5 of 5 stars Reviewed October 22, 2014

Hotel staff, especially Christine, is extremely friendly and accommodating. Rooms are clean and comfortable, convenient location when in town on business. I highly recommend staying here if ever in the Syracuse area. You are greeted with delicious cookies in the lobby, what more can you ask for?

Was this review helpful? Yes
John T, General Manager at Holiday Inn Express Syracuse / Fairgrounds, responded to this review

Daniel W, Thanks for the great review. We are pleased to hear we are your favorite hotel ever! Christine and the rest of the team do a great job and will be happy to hear you recognized their efforts. Thanks again, and we'll see you next time you're in town (we'll have the cookies ready!). Sincerely, John Tees General Manager More 

1 review
5 of 5 stars Reviewed October 18, 2014

We came up to go to the craft expo and saw the link to stay for a discounted rate. We picked it based solely on that. Afte coming in and meeting the staff I will stay here again and again. The besides the cleanliness and the indoor pool the staff was amazing. Matthew is wonderful. He is exceptional with customers... More 

Was this review helpful? Yes
John T, General Manager at Holiday Inn Express Syracuse / Fairgrounds, responded to this review

charlonis, 5-star review! Thank you very much! We are pleased to hear you enjoyed your time at our hotel and found the staff to be exceptional and the property clean. I will be sure to pass along your review to Matthew; he is definitely an asset to the team. Thanks again, John Tees General Manager More 

Ottawa, Canada
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 16, 2014

Our group of four spent Canadian Thanksgiving weekend at this hotel. We were impressed with the friendly staff and all the amenities the hotel had to offer. The location is central for shopping at the Waterloo outlets or Syracuse. The hotel is clean and the complimentary breakfast has a lot to offer. The Quaker Steak & Lube restaurant located in... More 

Was this review helpful? Yes
John T, General Manager at Holiday Inn Express Syracuse / Fairgrounds, responded to this review

Ange54, Thanks for the great review! We are happy to hear your enjoyed your holiday weekend with us. We hope you got a lot of shopping done at the outlets. See you next time! Sincerely, John Tees General Manager More 

New York
Top Contributor
141 reviews 141 reviews
35 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed September 26, 2014

As others have noted, the location is a bit obscure. We did stay during the time of the fair so the prices were higher than I would normally pay for a Holiday Inn. I did appreciate the friendly service and the shuttle drivers were really happy and friendly people -- I can't imagine their job is much fun when 120,000... More 

Was this review helpful? Yes
John T, General Manager at Holiday Inn Express Syracuse / Fairgrounds, responded to this review

kym72, Thank you for taking the time to review our property. We are very happy to hear you enjoyed the friendly service and cleanliness of your room. We hope you had a great time at the New York State Fair. Please come and see us again next year! Sincerely, John Tees General Manager More 

Cornwall, Ontario, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 19, 2014

My wife and I stayed 2 nights at this HIE on a shopping/golf excursion. Hotel is not one of the newer ones in this chain so it is a bit tired. Staff was helpful and friendly. Breakfast was OK but minimal. The rooms were generally clean but the AC had dirt in the louvers and needed cleaning. Would not stay... More 

Was this review helpful? Yes 1
John T, General Manager at Holiday Inn Express Syracuse / Fairgrounds, responded to this review

Dale M, Thank you for taking the time to review our hotel. Our hotel is a common stop for shoppers coming to Syracuse due to our location 10 minutes from Destiny USA. We are disappointed that we weren't able to earn higher then a 3-star rating in your evaluation of our property. We will certainly take your feedback and use... More 

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