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Econo Lodge and Suites North Syracuse

1.5 of 5
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5396 South Bay Road, Syracuse, NY 13212
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Econo Lodge and Suites North Syracuse
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Ranked #22 of 30 Hotels in Syracuse
A recent review
4 of 5 stars Reviewed February 28, 2012
JenicaR_12 Kingston, Ontario, Canada
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69 reviews from our community

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    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Econo Lodge and Suites North Syracuse
See the most recent reviews
Kingston, Ontario, Canada
1 review
4 of 5 stars Reviewed February 28, 2012

Hi, I stayed at the Econo Lodge because I had an early flight from Syracuse and it was inexpensive. They allowed me to leave my car while I was traveling. They supplied a shuttle to and from the airport, the room was spacious and comfortable and the staff were super friendly. I would go back again,

Was this review helpful? Yes
SSSura, General Manager at Econo Lodge and Suites North Syracuse, responded to this review

Dear Guest, Thank you for your kind input. We are glad to hear that you enjoyed your recent "park and fly" stay with us. Hope to see you again in future, whenever you come we will try our best to keep you happy and smiling Best regards Sanjay Sura General Manager More 

Freeville, New York
1 review
5 of 5 stars Reviewed January 26, 2012

This was my first time staying at the Econo Lodge and suites in North syracuse, And I cant say enough about the wonderful person at the front desk his name is Sanjay. He went above and beyond to make our stay the best ever.. he even shuttled me and my date (Match.Com)down to the Armory square,and went out of his... More 

Was this review helpful? Yes
SSSura, General Manager at Econo Lodge and Suites North Syracuse, responded to this review

Hi Bonnie, When you made the reservation, I found you were very clear about what you want and i was prepared for, for me customer satisfaction is ultimate. I am gled you enjoyed your stay and again you are visiting Syracuse. Our city is safe and beautyful, We welcome people who want to enjoy the life. and you are one... More 

Mineral Point, Wisconsin
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed January 22, 2012

This is, hands-down, the most disgusting hotel I have every stayed in, and I travel several times a month for business and have for years. My room (Room 205) consisted over a mattress covered in tiny hairs, a Vellux blanket literally CRUSTED in something, chairs with stains on them, and a sour smell. If you are cheap, blind, or have... More 

Was this review helpful? Yes 2
SSSura, General Manager at Econo Lodge and Suites North Syracuse, responded to this review

Guest is always right Honoring your review, we are left, Only with words, we apologies. Situation if discussed with us when you were here, we would have certainly Tried our best to resolve it. We appreciate your patience, Retain the room for, whole night utilising your senses without complaining. Inspite just a phone call from your room could have resolved... More 

Ithaca, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 13, 2012

This is a great place to stay if you are flying out of Syracuse airport. They have an excellent service to take you to and from your flight. The staff is VERY friendly.

Was this review helpful? Yes 2
SSSura, General Manager at Econo Lodge and Suites North Syracuse, responded to this review

Dear Guest, Thank you so much for giving us an opportunity to serve you. We appreciate your input and will keep trying our best to keep our guests happy Keep coming best regards Sanjay Sura General Manager More 

Belleville, MI
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 10, 2012

I needed a room while on business. I chose the Econo Lodge - North Syracuse because of its location, price, and the appearance of the motel on their website. I was pleasantly surprised to find that the hotel was as nice as the website showed. My room exceeded my expectations. The manager was very accommodating of my request to have... More 

Was this review helpful? Yes 1
SSSura, General Manager at Econo Lodge and Suites North Syracuse, responded to this review

Dear Guest, Thank you so much for your input. We want our guest to be happy and smiling. We always try our best to implement the suggestions made by our valued guests. Some of our guests suggested to change breakfast area and we did. Thank you for taking note of it. Keep coming and enjoy our efforts. Best Regards Sanjay... More 

Contributor
12 reviews 12 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 11, 2011

I usually do not stay at Econolodges but was in town for a family function and wanted to take advantage of double points and needed to be as close to airport as possible. I was amazed at the friendly staff and clean suite I stayed in. Everything is brand new and sparkling! This is by far the best experience I... More 

Was this review helpful? Yes 1
SSSura, General Manager at Econo Lodge and Suites North Syracuse, responded to this review

Dear Guest Tina, We value your appreciation. We promise, we will try our best to keep up to the expected quality and standard. Keep coming, We also offer free shuttle, to and from Syracuse Hancock International Airport Best wishes for New Year Sanjay Sura More 

Coeur d'Alene, Idaho
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 9, 2011

Was staying long-term for a project I was working on -- the room was very comfortable and the staff very helpful. Would not hesitate to stay here again and would also recommend to anyone traveling to this area. Good job EconoLodge -- Thanks!

Was this review helpful? Yes 1
SSSura, General Manager at Econo Lodge and Suites North Syracuse, responded to this review

Dear Mrs. & Mr. Dan, It was a very happy experience for us to have you with us for such a long term We prey and expect, you have bigger and bigger opportuinities next year also, (more in Syracuse) so that we can have such wonderful family again with us. We appreciate your patience and value your words. Best wishes... More 

Gatineau, Québec
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 26, 2011

We went to this hotel on Columbus's day. The place was quiet and very, very clean. We had a very nice king size bedroom for less than 50 bucks. The next morning, we had a free breakfast with lot of choice (bagel, waffle, juice, cereal, toast, coffee, muffin, fruit...). We will certainly be back. Thanks to the professional staff.

Was this review helpful? Yes 1
SSSura, General Manager at Econo Lodge and Suites North Syracuse, responded to this review

Dear Guest, We appreciate your business, Thank you for giving us an opportuinity. We hope you will visit us again. We also offer park and fly package for your convenience. Best wishes for new year Best regards Sanjay Sura More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 25, 2011

We stayed the night at the Econo Lodge the night before we were leaving for Jamacia they took us to the air port with free parking at the hotel the entire time we were gone. We got back to the airport got our bags, called them they were there to pick us up in 5 minutes took us back to... More 

Was this review helpful? Yes 2
North Syracuse, New York
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 21, 2011

this hotel is awesome the front desk staff and everyone that works here is very pleasant, the rooms are always kept clean and they have every thing you need whenever you need it without even having to ask. I would refer people to this hotel without a second thought.

Was this review helpful? Yes 2
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