We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Syracuse Downtown at Armory Square

3.0 of 5 300 West Fayette Street, Syracuse, NY 13202
Hotel website
Hotel deals
Hotel packages
Special Offer
Earn Rewards Points!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Residence Inn Syracuse Downtown at Armory Square
Professional photos View all
Browse nearby
Residence Inn Syracuse Downtown at Armory Square
Write a Review

51 reviews from our community

Traveler rating
    19
    23
    2
    5
    2
See reviews for
21
10
1
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
  • All months
    (51)
  • Mar-May only
    (11)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (8)
All months
1 review
2 of 5 stars Reviewed 2 days ago NEW

This is a theft hotel. Lock ur every thing during ur stay. If you keep things in reception still they will be stolen. This hotel has good location , stay at this hotel but lock your electronics and credit/ debit card.

Was this review helpful? Yes
Ottawa, Canada
Top Contributor
205 reviews 205 reviews
204 hotel reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Booked via Marriott.com. Check in was courteous and friendly. The lobby is a bit small but does adjoin the breakfast/common area where breakfast is served in the morning, and that is quite nice. We got a 2 bedroom suite as we needed 3 beds. This is a full equipped apartment, good for extended stays, with full modern kitchen , modern... More 

Was this review helpful? Yes
Rio de Janeiro, Rio de Janeiro, Brazil
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I went as Fulbright Visiting Scholar, but first I looked for a space in the campus of Syracuse University. No accommodations accessible there. When persons told me about this idea, I imagined it would not be possible. But, after doing an agreement, I stayed there and loved. Like being at home. Very good and clean room, attentive staff and excelent... More 

Was this review helpful? Yes
WANTAGH
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I enjoyed my stay at Residence Inn on Fayette in downtown Syracuse from 11/16 to 11/22. Only issue I had was NO HOT WATER Saturday morning. It really sucked not being able to shower and then have to fly for 2 hours. Nothing offered by the front desk person. If it weren't for this issue, would had given 5 stars.

Was this review helpful? Yes
Jim_Wefers, General Manager at Residence Inn Syracuse Downtown at Armory Square, responded to this review

We were extremely disappointed to read that you experienced anything other than attentive service from our Front Desk team. We know how frustrating it is to be faced with engineering issues and apologize for any lack of communication on our part. Please contact me at 315-422-4854 to discuss further. Warm Regards, Jim Wefers, General Manager More 

Senior Contributor
22 reviews 22 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 7, 2014

I travel to Syracuse because my son is attending Syracuse University, but I am very familiar with the city and surrounding area because I am also a Syracuse University alumni. We have stayed here three times so far. In all seriousness, there is no better choice for hotels in the surrounding area. There is a Sheraton on campus, which is... More 

Was this review helpful? Yes
Pinehurst, North Carolina
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed October 19, 2014 via mobile

Because of the failure of front desk staff to send faxes and then the failure to respond and cover up the failure, almost derided crucial medical appointment. I'm a long time and loyal Marriott members. Previous Platinum, currently Gold. Syracuse NY is a regular stay, 5-8 times during the football season. This was first stay here. Room was not ready... More 

Was this review helpful? Yes 6
Jim_Wefers, General Manager at Residence Inn Syracuse Downtown at Armory Square, responded to this review

I am truly sorry for your recent experience at the Residence Inn in Armory Square. As a proud Marriott hotel, we aim to provide the high level of service that our brand is known for worldwide and it appears that we fell short in this instance. I am aware of your communication with our Guest Services Manager as well as... More 

Lake Mary, Florida
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 15, 2014

This hotel is brand spanking new. You cannot beat the access to the interstates and the downtown restaurant/nightlife scene. The staff, especially housekeeping staff, was friendly and polite. Breakfast was typical Residence Inn.

Was this review helpful? Yes 1
maine
Top Contributor
60 reviews 60 reviews
32 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed October 15, 2014

We stayed in a two-bedroom two-bath suite at the Residence Inn. It is a new, attractive, and very clean hotel. The living room had comfortable seating and large windows overlooking the area. The location is perfect, in the heart of Armory Square, full of restaurants and things to do. My only complaint concerns the climate control system. First, there is... More 

Was this review helpful? Yes 1
Bartonsville
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 16, 2014

Great place to stay when traveling through. Went there for a football game and was pleased with the accommodations. Staff was friendly. Free continental breakfast in the morning is a plus. Easy access to everything. Will stay again.

Was this review helpful? Yes 1
Jim_Wefers, General Manager at Residence Inn Syracuse Downtown at Armory Square, responded to this review

Thank you very much for sharing feedback on your recent stay at the Residence Inn! I am so pleased that we met your expectations and that you enjoyed our exceptional staff and convenient location. We look forward to welcoming you back during your next visit to Syracuse! Warm Regards, Jim Wefers, General Manager More 

Atlanta
Top Contributor
335 reviews 335 reviews
66 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed September 12, 2014

What a very nice new hotel! We stayed here over the weekend and had a great time. The room was large, comfortable, modern, and very clean and the staff was extremely friendly. The hotel is also very convenient both to the armory area and to the highway. The breakfast was only average, but everything else was very nice.

Was this review helpful? Yes 1
Jim_Wefers, General Manager at Residence Inn Syracuse Downtown at Armory Square, responded to this review

We appreciate you taking the time to leave comments regarding your recent visit to Syracuse. We take pride in our recently opened accommodations and exceptional associates which, coupled with our convenient location, contributed to an overall great stay. I hope you'll consider staying at the Residence Inn should your travels bring you back to Armory Square. Warm Regards, Jim Wefers,... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Residence Inn Syracuse Downtown at Armory Square? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Inn Syracuse Downtown at Armory Square

Address: 300 West Fayette Street, Syracuse, NY 13202
Location: United States > New York > Finger Lakes > Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Syracuse Downtown at Armory Square 3*
Number of rooms: 78
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Marriott, Priceline, Orbitz, Cheap Tickets, Hotels.com, Travelocity, Odigeo, TripOnline SA and Tingo so you can book your Residence Inn Syracuse Downtown at Armory Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

76 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (21)
Viewed
Room/suite (6)
Viewed
Bathroom (3)
Viewed
View from room (2)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (56)
Viewed
Room/suite (7)
Viewed
Dining (12)
Viewed
Hotel & grounds (19)
Viewed
Bathroom (2)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (1)
Viewed
Other (13)
Hotels you might also like...
Check In Check Out
Price Your Stay