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All 30 Syracuse hotels

Candlewood Suites Syracuse Airport

2.0 of 5 Hotel   |   5414 South Bay Road, Town of Salina, Syracuse, NY 13212
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70%
Ranked #7 of 30 hotels in Syracuse
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
365Tom_J Syracuse, New York
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  • Photos (51)
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141 people have reviewed this hotel

Traveler rating
    58
    40
    25
    13
    5
See reviews for
54
32
10
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
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English first
Syracuse, New York
1 review
5 of 5 stars Reviewed yesterday NEW

We have been staying here for 5 years during the summer months. The staff is always wonderful and the rooms are nicely equipped for long term stays. The Candlewood Cupboard has a great selection of snacks for those nights we dont feel like cooking. We will be back again soon !

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seattle
Contributor
18 reviews 18 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 18, 2014

Taking the last flight out of Syracuse to Seattle and it's cancelled! BLAH! We were seeking a room and came across the Candlewood as it is a two minute drive from the airport. The gal at the front desk was super nice and helpful. We commented, off the cuff, that our flight was cancelled and she piped up with "Oh!... More

Was this review helpful? Yes 1
New Delhi
Top Contributor
151 reviews 151 reviews
60 hotel reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed June 3, 2014

Nice clean property close to the airport. No breakfast served. But very close to diners . There is also a well stocked gas station across the road . Stay away from room number 110 as it is next to the hotel laundry. Which can be very noisy

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Edward B, General Manager at Candlewood Suites Syracuse Airport, responded to this review

Dear Mohitoswal, Thank you for taking the time to review your recent stay with us. We are glad to hear that you found our hotel clean and located in a great area with plenty of food options around us. As we are a busy hotel the lobby area can sometimes get loud during peak check in times. We wish you... More

Bay of Quinte, Canada
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed May 28, 2014

We recently stayed at Candlewood Suites as we had an early morning plane to catch our of Syracuse Airport. I had stayed there several years before and the shuttle was very convenient. Unfortunately, the property has become very tired since then and they no longer offer the park and fly service they did previously. Some viewers noted refurbished rooms, but... More

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Edward B, General Manager at Candlewood Suites Syracuse Airport, responded to this review

Dear Lakside100, Thank you for taking the time to review our hotel. I wanted to let you know that we DO have a park and fly package that can be booked directly with the hotel. We currently do no offer this rate bookable online as we need to keep a close eye on how much long term parking we allow... More

ny
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed May 26, 2014

Ok - I'm going to begin by saying we had a bit of an unpleasant experience which was then rectified very quickly and very efficiently. We stayed at this hotel for two nights when we went to pick up my son from college. We got to the hotel on the first night after 11pm and I was extremely tired. We... More

Was this review helpful? Yes 1
Gananoque, Canada
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 18, 2014

Stayed May 16th &17th in room 201 with my family and had an other great stay at Candlewood. Stay here every time we are in Syracuse. Hotel staff are all wonderful. Thank you again Nancy and Megan for your wonderful service. Ed you should be proud of your staff you have. See you next time.

Was this review helpful? Yes 1
Waverly
2 reviews
5 of 5 stars Reviewed May 18, 2014

Candlewood Suites is a great place to stay. The rooms are spacious and clean and have been remodeled recently. The staff is wonderful - courteous, friendly and helpful. Jay is usually manning the desk when we check in and always greets us as friends. The van drivers are the best - always willing to lend a hand! This is truly... More

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Ashland, Kentucky
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 3, 2014 via mobile

It was very clean.Kitchenette was very nice.By far the best stay for your money.Staff was very professional and pleasant to deal with.Conveniently located to awesome Gino and Joes pizza and many other great restaurants.

Was this review helpful? Yes 1
Edward B, General Manager at Candlewood Suites Syracuse Airport, responded to this review

Dear Brent9245, Thank you for taking the time to give us a great review! The team and I are pleased to hear you enjoyed your stay and we look forward to seeing you back again soon. Edward Buczek General Manager More

Syracuse, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 29, 2014

the out and about is very helpful along witht the night time counter ladies. they always help you with a smile and are prompt. complants: the wi fi is hard to connect to unless you are in the downstairs lobby or in your room bathroom. -also if you have to do laundry or dry cloths you had better get there... More

Was this review helpful? Yes 1
Edward B, General Manager at Candlewood Suites Syracuse Airport, responded to this review

Dear Seymour B, We appreciate you taking the time to review our hotel. I have shared your comments with the team and will have the wi-fi connection looked into. The washers and dryers have since been fixed. They get a lot of use during this time of year and sometime have to be repaired. The out and about board is... More

Germantown, Maryland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 25, 2014

Very clean!!! Has anything and everything you'd need to be very comfortable however long or short your stay. Also wonderfully central to all the main attractions in Onondaga county, Interstates 81, 90 and 690. The property is well appointed and the staff could not be more helpful or friendly. Loads of shopping and dining within walking distance. We'll be frequent... More

Was this review helpful? Yes 2
Edward B, General Manager at Candlewood Suites Syracuse Airport, responded to this review

Dear Meggs 12, Thank you for your great review of our property. We are very happy to hear you enjoyed your stay and look forward to you staying with us again. Edward Buczek General Manager More

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Additional Information about Candlewood Suites Syracuse Airport

Address: 5414 South Bay Road, Town of Salina, Syracuse, NY 13212
Phone Number:
Location: United States > New York > Finger Lakes > Syracuse
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Candlewood Suites Syracuse Airport 2*
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Also Known As:
Candlewood Suites Syracuse Airport Hotel Syracuse
Candlewood Suites North Syracuse
Candlewood North Syracuse
North Syracuse Candlewood Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style
#2 Business Hotel in Syracuse
Hotel Class
Official Description (provided by the hotel)
Come and experience our Comforts of Home Bedding Collection. We are the closest hotel to the airport. This quiet gorgeous hotel is not only neighboring Hancock International Airport (SYR), but also offers easy access to I-81 and I-90, which gives you convenient access to all of Syracuse including Syracuse University, The Carrier Dome, The New York State Fairgrounds, Carousel Center-DestiNY USA, The OnCenter, and much more.Candlewood Suites-Syracuse Airport offers 124 spacious suites with amenities including full kitchens, DVD players, and free high-speed Internet. The Candlewood Suites hotel features a large and well equipped fitness center, free guest laundry, as well as the Candlewood Cupboard. Candlewood Suites-Syracuse Airport also gives you a variety of restaurants within walking distance of the hotel as well as access to our complimentary Airport Shuttle providing transportation to the airport or any of the immediate area restaurants. Pets are welcome with a fee.Current vaccination record must be shown, and pet policy must be signed at check-in. Typically room cleaning once checked in, is provided once every 7 days. Visit with our friendly Guest Service Representatives for information on Syracuse anytime as our Front Desk is open 24 hours day. ... more   less 
Number of rooms
124

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