We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Candlewood Suites Syracuse Airport

Hotel website
Hotel deals
5414 South Bay Road, Town of Salina, Syracuse, NY 13212
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Candlewood Suites Syracuse Airport
View Map
Add Photo Write a Review

192 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    77
    56
    38
    14
    7
See reviews for
67
41
13
43
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (192)
  • Mar-May only
    (52)
  • Jun-Aug only
    (54)
  • Sep-Nov only
    (51)
  • Dec-Feb only
    (35)
All months
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel needs a huge facelift It is used for many traveling blue collar workers and "travelers" who come to area to do roofing and tarring driveways There is always a smell of cooking in the hallways The cleaning could be more through The sheets are coarse I like having a refrigerator and 2 burners for tea in the morning... More 

Was this review helpful? Yes
Edward B, General Manager at Candlewood Suites Syracuse Airport, responded to this review

Dear Luckydog17, Thank You for sharing your comments regarding our hotel. We are in the planning stages of doing some upgrades to the hotel that you will enjoy next time you are in the area. The cooking smell in the hallways is due to the fact that we have the two burner cook top stoves in the rooms for that... More 

Stittsville
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

The smell was terrible when we first walked in. A strong musty, old, terrible smell. It is very obvious that someone threw up in the bathroom because the splashes are STILL all over the walls surrounding the toilet. The bathroom door on both sides is black with dirt. There is only 1 towel hook on the wall so there is... More 

Was this review helpful? Yes
Edward B, General Manager at Candlewood Suites Syracuse Airport, responded to this review

Hello Dee W, We are very sorry that you found your room in the condition that you stated. I wish you would have said something right after you checked in so we could have made it right for you. Your comments have been shared with the Housekeeping staff to ensure we are looking for the items that you found to... More 

Michigan
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 1 week ago

Candlewoods have become our prefered hotels when on road trips because of the mini-suite feel, cleanliness, and recliner in each room. This location met those needs and we recommend staying there. Our only complaint was our check-in experience. There was no one at the front desk when we entered, and after waiting a couple minutes I started looking around for... More 

Was this review helpful? Yes
Pine Bush, New York, United States
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had room 427. We booked it through hotels.com for a great price for a stay after a wedding we had attended in Brewerton. I have to tell you, it was a great location along a main strip with all kinds of stores and restaurants. The hotel staff was very friendly and accommodating. Check in is normally at 3pm, but... More 

Was this review helpful? Yes
Wyomissing, Pennsylvania
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel was ok. The suites are big with most things you need and the staff was friendly. The bed was comfortable and clean. The smell in the stairwell was clearly people smoking inside. It was a mix of smoke and mustiness. The rooms could use some updated colors and new carpeting. My window was extremely dirty on the outside.... More 

Was this review helpful? Yes
Lake Tahoe (Nevada), Nevada
Level Contributor
144 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Very close to the airport and very well priced. That said, I was glad we were only staying one night because the place felt outdated, like they needed at least new bedding and pillows. There was also a musty smell that we couldn't place. If your just looking for a one night stay..this will work. Anything more than that...I would... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Syracuse Airport, responded to this review

Dear Sapphiremoon, Thank you for your recent stay with us and reviewing our property. I am happy that you liked our location. On the other hand, I am sorry that you had troubles with the condition and smell of the hotel. We will make sure that these concerns will be addressed. The feedback we receive from our valued guests, like... More 

Hudson, New York
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I were in town for a wedding. We booked from hotels.com for $108. The room was good sized, huge closet, full size fridge, 2 burner stove, dishwasher and microwave. Big bed and clean room. Would definetly stay again

Was this review helpful? Yes
Ridley Park, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

We had never been to Syracuse before and had no idea what to expect. This is an extended stay room and that was very nice. Imagine a full size, fridge, stove, microwave, etc along with dishes and cutlery, etc. making a longer stay seem like home. What a delight. My best compliment is for Marissa who was at the front... More 

Was this review helpful? Yes
Hansville, Washington
Level Contributor
73 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I spent one night here. The room was nice. Clean and quiet. There was a nice kitchenette in the room and a laundry facility on the main floor. Both would have been great for a longer stay. My only complaint would be the smell of the hallway. It smelled like it used to be a smoking hallway. But the room... More 

Was this review helpful? Yes
Pennsylvania
Level Contributor
4 reviews
5 of 5 stars Reviewed July 21, 2015

We were in town for the Nationals this past weekend and I can't begin to tell you how wonderful this staff is. A special kudos to the blond girl working the front desk and just about anything else could ask of her. She was warm and friendly and went above and beyond to help anyone she could. We'd return again... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

98 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (16)
Viewed
Room/suite (9)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (82)
Viewed
Hotel & grounds (17)
Viewed
Room/suite (42)
Viewed
Bathroom (1)
Viewed
Business center/function rooms (2)
Viewed
Dining (3)
Viewed
Other (17)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Syracuse hotels
6.6 mi away
Holiday Inn Express Syracuse / Fairgrounds
5.0 mi away
Hampton Inn & Suites Syracuse Erie Blvd/I-690
2.2 mi away
Ramada Syracuse
Ramada Syracuse
#7 of 30 in Syracuse
4.0 of 5 stars 695 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Holiday Inn Express Syracuse Airport
3.1 mi away
Red Roof Inn Syracuse
Red Roof Inn Syracuse
#11 of 30 in Syracuse
4.0 of 5 stars 339 reviews
1.3 mi away
BEST WESTERN Syracuse Airport Inn
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay