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All 30 Syracuse hotels

Candlewood Suites Syracuse Airport

2.0 of 5 Hotel   |   5414 South Bay Road, Town of Salina, Syracuse, NY 13212
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Ranked #7 of 30 Hotels in Syracuse
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Ben0844 Mirabel, Qc
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157 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mirabel, Qc
Top Contributor
338 reviews 338 reviews
78 hotel reviews
322 helpful votes 322 helpful votes
5 of 5 stars Reviewed 1 week ago

Clean and quiet hotel. The room was very clean and spacious enough. Full kitchen. Beds and pillows very comfy. Pet friendly. Welcoming and helpful staff. The location just north of Syracuse is excellent. It is close enough to town. We loved our stay, it was our 2nd time at htis hotel, and would defenitively stay there again when back in... More

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Binghamton, New York
Senior Contributor
42 reviews 42 reviews
33 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great overnight stay. Suite had a complete kitchen. Checked out too early to make myself breakfast. comfortable bed. Rollabed on request. No sofa but lounging chair. Excellent staff. Would stay there again.

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Buffalo, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

The hotel is in ok shape. The lobby seems/feels crowded, but check in went smooth (so did check out). The room was dated and it was difficult to find the thermostat that controlled the room temperature. The bathroom was clean though, and that is a biggie. My room faced S. Bay Rd which is a busy road and there was... More

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IHGCare, Guest Relations Manager at Candlewood Suites Syracuse Airport, responded to this review

Dear Dan K, Thank you for posting a review of our property. Our staff were deeply encouraged with your recognition of the great service delivered during your stay. While we are pleased to know this, we regret that the condition of our facilities fell below your expectations. We are continually striving to improve the hospitality we offer and comments from... More

So Cal
Top Contributor
70 reviews 70 reviews
33 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed October 21, 2014

Passing through the area we found this three star place for a reasonable price. I have heard the name but never stayed with Candlewood prior. When I asked about a bar, the response was what you see in the title. Actually, I didn't know and don't really know what that means. Next question, do you have any ice? In your... More

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IHGCare, Guest Relations Manager at Candlewood Suites Syracuse Airport, responded to this review

Dear gr1069, I appreciate you taking the time to comment about your recent stay at our hotel. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. I am glad you have regarded our rates offered. Despite of this, I am truly sorry to hear... More

Huntsville, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 16, 2014

I don't have a problem with smokers but I didn't think anyone still had smoking rooms. Just remember that when booking as the smoking rooms are well...stale smoke smelling. Otherwise hotel was ok ...close to everything and friendly staff.

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Edward B, General Manager at Candlewood Suites Syracuse Airport, responded to this review

Hello Seajens, Thank You for reviewing our property. We do still have Smoking rooms on property. We only have 6 of them but being an extended stay hotel we have many guests who are staying for long periods of time that do request them They are all located at the end of the hallway on the 4th floor. I am... More

Chicago, Illinois, USA
Senior Contributor
39 reviews 39 reviews
31 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed October 16, 2014

New hotel so everything works. Strongly suggest you avoid the 22 tier as it has a view of a brick wall. Rather difficult to find the entrance. This property is in a small development with a Holiday Inn Express which is also new. Surrounding area not that great. I did find a diner named Julie's about a half block north... More

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Montreal, Canada
12 reviews 12 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 15, 2014

We picked this place because it was close to everything we needed to do when we were in N.Y. it is a 3 star hotel at best. I can't really say anything WOW about it but at the same time I can't say anything bad. The staff were really nice and helpful. The room has a very old oven and... More

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16 reviews 16 reviews
14 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed October 14, 2014

The room was a little dated, for sure, but it was clean and comfortable. The kitchen area was well stocked. Plenty of seating and desk space. Easy highway access. Wifi kept resetting with a few minutes of non-use, which was annoying, but while logged in had a nice fast signal.

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Grass Lake, Michigan
Top Contributor
51 reviews 51 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed October 9, 2014

The hotel is a convenient location by the airport. The room is excellent - clean with a complete kitchen; work table, and large bathroom. The queen bed was comfortable for one but may be a bit small for two. The only drawback is no breakfast - although they have cereal you can buy and a couple of places to eat... More

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1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 21, 2014 via mobile

Our room was adequate. the pullback curtains were dusty on the tops and there was debris behind the nightstand. I lost a prescription med and called when we returned home to see if it had been turned in. I was told nothing was turned in and then told he was going up to the room to look . I was... More

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Additional Information about Candlewood Suites Syracuse Airport

Address: 5414 South Bay Road, Town of Salina, Syracuse, NY 13212
Phone Number:
Location: United States > New York > Finger Lakes > Syracuse
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Syracuse Airport 2*
Number of rooms: 124
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Also Known As:
Candlewood Suites Syracuse Airport Hotel Syracuse
Candlewood Suites North Syracuse
Candlewood North Syracuse
North Syracuse Candlewood Suites

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