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Candlewood Suites Syracuse Airport

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5414 South Bay Road, Town of Salina, Syracuse, NY 13212
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Candlewood Suites Syracuse Airport
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Candlewood Suites Syracuse Airport
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185 Reviews from our TripAdvisor Community

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Traveler rating
    75
    55
    35
    14
    6
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65
39
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41
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Ridley Park, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We had never been to Syracuse before and had no idea what to expect. This is an extended stay room and that was very nice. Imagine a full size, fridge, stove, microwave, etc along with dishes and cutlery, etc. making a longer stay seem like home. What a delight. My best compliment is for Marissa who was at the front... More 

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Hansville, Washington
Level Contributor
71 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I spent one night here. The room was nice. Clean and quiet. There was a nice kitchenette in the room and a laundry facility on the main floor. Both would have been great for a longer stay. My only complaint would be the smell of the hallway. It smelled like it used to be a smoking hallway. But the room... More 

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Pennsylvania
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

We were in town for the Nationals this past weekend and I can't begin to tell you how wonderful this staff is. A special kudos to the blond girl working the front desk and just about anything else could ask of her. She was warm and friendly and went above and beyond to help anyone she could. We'd return again... More 

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Las Vegas, Nevada
5 of 5 stars Reviewed 2 weeks ago

My husband is handicaped. We have had very bad experiences in hotels. Our stay at The Candlewoos Suites was very good. We arrived late which is usually a problem. Our room is givien to someone else, but not here. The room was ready for us and it had a walk in shower and two beds This is important when you... More 

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Sunrise, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Staff was not helpful. We called to make arrangements for the shuttle to pick us up because our flight would get in at 12:10am We were told that the driver leaves at 12am. Even after pleading with the receptionists they did not even try, so we paid $15 for the cab. The hotel was literally 5 minutes away from the... More 

Was this review helpful? Yes 1
East Syracuse, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you need a place to stay that is comfortable full of kind and helpful staff,look no further than here! From the moment you walk in the front desk greets you and takes immediate care of your needs regardless if you are looking for an overnight or a three week stay. The property is clean and the rooms are cozy... More 

Was this review helpful? Yes 2
Waverly, NY
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 19, 2015

Stayed here last weekend during the NYS Womens Bowling tournament. Room was clean and well appointed with everything we needed. Shuttle was available to take us to the Destiny Mall and pick us up promptly. Staff printed directions to the bowling center and they were ready to assist us in any way. So many things to do in this area.

Was this review helpful? Yes 1
Rochester, New York
Level Contributor
138 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed April 22, 2015

I prefer Candlewoods ... I like the ease this chain offers when I travel. This is the first time to this particular hotel, and the first time that I had a suite. I very much liked the "small town" feel of this location ... and the benefits of a suite were quite nice. I was in town for 3 nights,... More 

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Gananoque, Canada
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 15, 2015 via mobile

Another great stay April 13th room 107. Thanks Megan you are wonderful. Your firemen from Gananoque will be back again soon. Thanks to shuttle driver for suggesting place to eat and driving us to this location.

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Ottawa, Canada
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 8, 2015

This hotel was fine, the staff was fine and the location was excellent as far as a park and fly hotel is concerned - it really is just minutes away from the airport. It is not fancy and I understand the comments about the dated rooms but it was pretty much what we expected. The shuttle driver was awesome and... More 

Was this review helpful? Yes 2
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