We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Candlewood Suites Syracuse Airport

Hotel website
Hotel deals
5414 South Bay Road, Town of Salina, Syracuse, NY 13212
Special Offer
Save 10-30%
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Candlewood Suites Syracuse Airport
View Map
Add Photo Write a Review

212 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Syracuse, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

I travel often for my company and have stayed here every week for almost a year now. I am pleased to say it never falls short of my expectations. I am always warmly greeted by Megan or Marissa and I know my preferential room type will be waiting on my preferred floor. Though I would much rather be home, this... More 

Helpful?
Thank Bill S
Toronto, Canada
Level Contributor
97 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here the night prior to an early morning flight to the west coast. The front desk staff was very professional, and the check-in process was quick. We parked our car at the hotel for the duration of our trip as it was cheaper than parking at the airport (it was free for the night that we stayed at... More 

Helpful?
Thank CdnTravelGal79
Endwell, New York
Level Contributor
56 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our first visit to Candlewood Suites and it will definitely not be our last. We were pleasantly surprised with the complete in-room kitchen and comfortable furnishings. The hotel's location is extremely quiet and the staff is both friendly and helpful. The location is perfect for visiting nearby restaurants and just a few miles from downtown Syracuse.

Helpful?
Thank deeleft
Wellsville, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

I always request the Candlewood on South Bay Road because they truly try to help, aid and assist. The staff has been extremely helpful with various complex governmental reservation issues. I travel to Syracuse every month. I've stayed in most of the hotels in the area, The Candlewood Suites on South Bay is the best for the money. They serve... More 

Helpful?
Thank Robert C
Leesburg, IN
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Don't expect this extended stay hotel to compare to Homewood Suites or Residence Inn. I falls far short. You don't get a daily housekeeper. If you want fresh linens or more coffee for the next morning, you have to go to the desk. You only get one bar of soap to pass between the sink and the tub. There is... More 

Helpful?
Thank dmanleyLeesburg_IN
Edward B, General Manager at Candlewood Suites Syracuse Airport, responded to this review

Dear DManley, We are sorry that you didn't enjoy your recent stay with us. You are correct in saying that we do not offer daily housekeeping. The Candlewood Brand is all about making you "feel at home". With this said we are able to offer a much more competitive rate versus the competitors that you had mentioned. The room comes... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed January 2, 2016 via mobile

I stayed here a single night while passing through town because they allow a dog for only $10 and I had IHG hotel points to burn. What a great choice! My room was on the top floor and it was very quiet. The heater was a bit noisy, but nothing that affected my sleep. Yes, the decor is dated and... More 

Helpful?
Thank Molly J
Edward B, General Manager at Candlewood Suites Syracuse Airport, responded to this review

Hey Molly J, Thank you for taking the time to review our hotel. We are happy to hear that you found the hotel to be clean and comfortable. We are looking forward to some upgrades to the rooms this year. I am sorry to hear about the HVAC and have shared your comments with the Engineering department. Thanks again for... More 

Bloomsburg, Pennsylvania
2 reviews
5 of 5 stars Reviewed December 25, 2015

When my Delta flight was diverted to Syracuse on 12/22/15, there were over 90 passengers who were transported to Candlewood Suites to spend the night. It was after midnight, but it all went smoothly. We all had a clean room, comfortable bed, two white sheets on the top, coffee maker. The night clerk did an excellent job. In the morning... More 

Helpful?
Thank Ruth Y
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 15, 2015

My wife and I chose this hotel because of it's close proximity to the Syracuse airport. We received friendly efficient service from the staff, and were overall very satisfied with the experience. We stayed two nights one night when we arrived on a late flight, and one when were we departed on an early flight. the shuttle service was propmp... More 

Helpful?
1 Thank Danukester
Middletown, Rhode Island
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 7, 2015

Always a great feeling when walking in. Always warmly welcomed by name. Everyone in the hotel is always friendly and always want to make sure everything is just right with our stay. The shuttle is so convenient and there are great local restaurants close by.

Helpful?
1 Thank AverageJoe810
Edward B, General Manager at Candlewood Suites Syracuse Airport, responded to this review

Hey Average Joe810, We are so happy to hear that you enjoy your stays with us. We try to make every guest feel like a "special" Joe! You are not just "Average" to us ! We look forward to seeing you again in the future. Best Regards, Ed Buczek General Manager More 

Rochester, New York
Level Contributor
151 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed December 6, 2015

I enjoy staying at this hotel each time I am in Syracuse for business. The staff is consistently polite and helpful. The rooms are clean and kept in good shape. The Internet service is slow ... which has happened the past few times I stayed there. This time, the TV had audio but no picture ... I called the front... More 

Helpful?
Thank Zinni49
Edward B, General Manager at Candlewood Suites Syracuse Airport, responded to this review

Hello Zinni49, Thank you for the great comments regarding your recent stay with us. We appreciate your feedback ! I apologize that the TV was giving you an issue but we are happy to hear we got it fixed for you promptly. The Wi-Fi is a new system that we had installed in the beginning of November, so I hope... More 

Questions? Get answers from hotel staff and past guests. Ask a question

66 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (19)
Viewed
Room/suite (11)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (47)
Viewed
Hotel & grounds (10)
Viewed
Room/suite (21)
Viewed
Bathroom (1)
Viewed
Business center/function rooms (2)
Viewed
Dining (1)
Viewed
Other (12)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Syracuse hotels
6.6 mi away
Holiday Inn Express Syracuse / Fairgrounds
2.1 mi away
Comfort Inn & Suites Syracuse Airport
5.0 mi away
Hampton Inn & Suites Syracuse Erie Blvd/I-690
Show Prices
Show Prices
Show Prices
3.1 mi away
Red Roof Inn Syracuse
Red Roof Inn Syracuse
#10 of 31 in Syracuse
4.0 of 5 stars 369 reviews
0.1 mi away
Holiday Inn Express Syracuse Airport
1.3 mi away
BEST WESTERN Syracuse Airport Inn
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay