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Red Roof Inn Syracuse

2.0 of 5 6614 N Thompson Rd, Syracuse, NY 13206
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Red Roof Inn Syracuse
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Red Roof Inn Syracuse
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288 reviews from our community

Traveler rating
    69
    131
    63
    10
    15
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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Top Contributor
73 reviews 73 reviews
32 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked Red Roof Inn for two nights based primarily on the price and reviews and was overall satisfied. Biggest pluses were that the room was very affordable and felt clean. There was free wi-fi and ample free parking. While the inn is not close to the city centre of Syracuse, it was only about a 15 minute drive in.... More 

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for staying with us during your recent visit to the Syracuse area. We are conveniently located right off the NY State Thruway, and just minutes from downtown Syracuse. There is actually a great Italian Restaurant right next door to us, within walking distance. As well as a strip about five minutes from the inn with several restaurants and... More 

High Point, North Carolina, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I had to take a last minute road trip from North Carolina to Syracuse, NY on Christmas day. I drove in to Syracuse not knowing where I would be staying. I am very lucky considering around Christmas time it could have been difficult and expensive finding a nice place to stay last minute. I turned to my GPS for help... More 

Was this review helpful? Yes
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are so happy that you decided to stay for several days with us at the Red Roof Inn in Syracuse. We always enjoy getting feedback from our guests, and I am pleased to learn that my staff was very accommodating for you. I will be sure to pass your comments on to both Cam and Jessica. The new flat... More 

Picton, Canada
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Due to weather turning mild, snow was melting off the roof and landing on the ground in front of the motel room! Drip, drip drip is all we heard all night!! Sometimes it was drip--pause-drip, drip drip--pause drip!!! Finally called the front desk at 3 am. The response was to the effect that there was nothing they could do--it was... More 

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

I am very sorry that your recent stay with us did not meet your expectations. In reading your review, I see that your issue was not with the room itself, but rather with the exterior of the property and the lack of a gutter system for the roof run off. We have passed your comments on to our corporate offices... More 

Montgomery NY
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were looking for a clean, comfortable place to stay for a quick overnight in Syracuse. This Red Roof Inn didn't disappoint. We weren't looking for anything fancy and weren't looking to spend much money. This motel met our needs perfectly. The room was very clean. The king-sized bed was very comfortable and we got a good night's sleep. Bathroom... More 

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are very happy to learn that the Red Roof Inn met and exceeded your expectations during your recent stay with us. We always enjoy hearing from our customers. It helps us to focus on keeping our hotel up in top running order for each and every guest. We look forward to seeing you again in the upcoming year. More 

Albany, New York
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 16, 2014

Right off exit 35 - rooms are clean (bathroom a bit small but clean). Beds were comfortable. I read some other reviews about hearing the traffic - I had the heater on so I never heard a sound all night and my room was near the road. Well worth the price for a superior king room (71 with taxes). Would... More 

Was this review helpful? Yes 1
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are so pleased that you shared your recent experience at our inn. Our Superior King rooms really are a great value, with the microwave, refrigerator and in room coffee available. We strive to keep our rooms clean and in top running order for each and every guest. So, we are very happy to hear your positive feedback, and we... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed December 4, 2014

My husband and I have stayed at the Red Roof Inn on Thompson Road twice now and we have enjoyed our stay both times. The rooms are clean and cozy, the front desk staff is friendly, courteous and knowledgeable about the area and are always ready to help you with whatever issue you have. The prices can't be beat, especially... More 

Was this review helpful? Yes
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you so much for sharing your positive feedback on your recent stays with us in Syracuse. Comments like yours always serve as a great reminder to our staff, that their hard work does pay off. We are always looking for ways to make our guests feel at home, and any feedback from our customers is appreciated. Next time you... More 

Tonawanda, New York
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 3, 2014

We just needed a place to go overnight real quick. Amazing renovation that's for sure AND they're pet friendly. Only complaint was our room was super cold when we got in, and the heat apparently didn't go over the preset temperature. And when we got to our room, the door was open from the housekeeper so it was cold from... More 

Was this review helpful? Yes 1
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for sharing your feedback on your recent stay with us. I am very sorry to learn that you room was warm enough for you during your stay. Each of our rooms is equipped with its own thermostat, so that you can control the temps in the room. We are happy to hear that you appreciated the renovations that... More 

RHODE ISLAND
Top Contributor
253 reviews 253 reviews
4 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed December 2, 2014

located in Carrier Circle in Syracuse it is close to the main route into Syracuse and is 10 minutes to the Major schools in the area. It is very clean and large yet the management was always very nice and remember who the guests are time after time. Nice rooms for the money and clean. Business size rooms are large... More 

Was this review helpful? Yes
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are very happy to hear that you and your four legged friend enjoyed your recent stay with us in Syracuse. All Red Roof Inns are pet friendly, and we realize that they are also a part of the family. So, we want them to be just as comfortable staying with us as you are. We wish you a Happy... More 

Connecticut
Top Contributor
61 reviews 61 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 2, 2014

We needed a hotel room for an overnight stay for our CT to MI trip last week. We were very pleasantly surprised by room. Clean, modern, reasonably priced. It was near a busy highway, but we were tired and slept well. I would recommend this place. (No breakfast offered, but the Expedia rate we got, more than covered the price... More 

Was this review helpful? Yes
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for sharing your comments on your recent experience with us at the Red Roof Inn Syracuse. We are conveniently located off of the NY State Thruway for travelers that are just passing through the area. We do not offer a breakfast at this time, so that we are able to pass these savings along to our guests. However,... More 

Sleepy Hollow, NY
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed December 2, 2014

We recently spent the night in the Syracuse Red Roof on our way to Toronto. We were traveling with our corgi, and needed a pet-friendly motel. The Red Roof turned out to be an excellent choice. We had a first-floor room, and immediately on entering I could see that some thought had been given to what makes a place pet-friendly... More 

Was this review helpful? Yes
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are very pleased to hear that you and your corgi enjoyed your recent stay with us. All Red Roof Inns are pet friendly. This allows our guests to travel with all members of their family, and feel confident that you room will be clean and comfortable. We do hope that you will visit us again on your next trip... More 

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Additional Information about Red Roof Inn Syracuse

Address: 6614 N Thompson Rd, Syracuse, NY 13206
Location: United States > New York > Finger Lakes > Syracuse
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Syracuse 2*
Number of rooms: 114
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Also Known As:
Red Roof Inn Syracuse Hotel Syracuse
Syracuse Red Roof Inn
Hotel Style:
#1 Best Value Hotel in Syracuse

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