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Red Roof Inn Syracuse

2.0 of 5 6614 N Thompson Rd, Syracuse, NY 13206
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Red Roof Inn Syracuse
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Red Roof Inn Syracuse
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276 reviews from our community

Traveler rating
    65
    125
    62
    10
    14
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Peru, Indiana
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We checked into this hotel for just one night. There was a dog show going on so the place was loaded with a ton of dogs. We have a dog ourself, so this really made me wonder about all these "pet" rooms you have to be put into as every room that night had dogs in them. Upon checking in,... More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

First, let me Thank you for sharing your feedback on your recent stay with us. Comments like yours are not always easy to hear, however they are important to us, as they let us know the areas of opportunity at our inn. I am very sorry that our in room amenities did not meet your expectations. We do offer a... More

Ottawa, Canada
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I upgraded to the king size bed fridge microwave and COFFEE maker, Very clean on the first floor quiet and reasonable price. Yes I wanted the coffee maker and it was nice to have a cold drink and reheat food. Will stay there again without a doubt. I called the hotel direct and got the same price as expedia.

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are very pleased to receive your feedback on your recent stay with us in one of our Superior King Rooms. They do offer a lot of the amenities of home. We are happy that you enjoyed the use of the in room coffee maker and the small microwave and refrigerator during your stay. We do look forward to your... More

New Jersey
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My family stayed just off the NY Thruway for two nights during Syracuse's Family Weekend. This hotel is really an old motor lodge converted to a Red Roof Inn. The room is very clean and simple, as one might expect of a Red Roof Inn. If you are looking for ambience and a romantic spot, this is not the place... More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for taking the time to share your feedback on your recent stay with us. Our inn has actually always been a Red Roof Inn, we were built in 1986 and recently renovated in 2013. While we do not have a bar and restaurant on site, there is Joey's Italian Dining right next door, and also there is an... More

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed in a room with a King bed. Ideally clean room- the bathtub, floors! Clean bedding, towels, all gadgets and amenities are up to date and well functioning! Attentive, friendly and helpful personnel. Dollar for dollar value. Great stay with free wifi.Dunkin Donuts is feet away as well as Denny's (right across the street)

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are very pleased to hear that you enjoyed your recent stay with us. Comments like yours are always a pleasure to hear, and we will be sure to share them with our staff. It lets them know that they are doing their part to keep our guests satisfied. We do hope that you will visit us again in the... More

windsor on
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

My boyfriend, dog and I stayed here enroute from Windsor, ON to Salisbury MA.. I booked this hotel based on other reviews i had read, and the price was right! The room was clean (loved the laminate floor), and comfortable. We actually stayed here on our way home as well and only were offered the business suite room, which was... More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are delighted to hear that you enjoyed your recent stays with us. At the present time, all Red Roof Inns accept pets free of charge. We understand that they do become part of the family. It has been our goal to exceed our guest’s expectations and by reading your comments, we were successful. Your comments are very much appreciated,... More

Cambridge, Canada
Reviewer
5 reviews 5 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I are avid business travelers and often stay in 'higher-end' hotels for work. We discovered Red Roof last year (during a trip to Ohio) and had a great experience so we decided to stay at a Red Roof on our trip to Syracuse, New York. We stayed for one night (October 24) and were located on the... More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for sharing your comments on your recent stay with us in Syracuse. We were happy to read your positive comments about our recent renovations and the look of our hotel as well. We take pride in the quality of our hotel and in delivering the highest level of service. We look forward to welcoming you again soon. More

RVC NY
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A very nice place to stay when traveling to Syracuse University. Very convenient to roads going to and from the university. Local restaurants and diners are near by. Very happy with the accommodations. Clean and neat. For the price it was a good deal.

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

I want to thank you for taking the time from your busy schedule to share your experience on TripAdvisor. Your comfort and satisfaction is our number one priority and I am happy to read that we exceeded your expectations. I will share your review with the entire staff as it serves as recognition to a job well done and encouragement... More

Pensacola, FL
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had read other reviews complaining of noise in the area of this hotel, but we slept great. The room had been renovated and the bed was comfortable. So happy to see that renovated rooms have NO carpets! Slightly disappointed that the small mats on the floor beside the bed smelled like dirty feet. :-( After laying down a bath... More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for coming to visit us in Syracuse. We are pleased to hear that you enjoyed your stay and that you got a restful night of sleep. However, it is disappointing to learn that there was an odor in your room due to the carpeting around the bed. I can assure you that this is not the norm for... More

ontario
Contributor
13 reviews 13 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My family of four stayed here one night prior to our early morning flight to Orlando. The hotel was clean and met our needs. The check in was quick and the staff very helpful. The only negative was the noise level outside. For several hours we heard the sound of large trucks backing up- beep beep beep. It was very... More

Was this review helpful? Yes
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for sharing your feedback on your recent stay with us. We strive to provide our guests with clean, comfortable rooms and top notch service, and it is nice to know that we achieved that during your stay. As for the noise, unfortunately the trucking lot next door is private property and beyond our control. When they build our... More

West Lafayette
Top Contributor
185 reviews 185 reviews
17 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It had been over 10 years since we’d stayed at a Red Roof Inn. After reading the positive reviews, we stopped at this one, near Carrier Traffic Circle just off I-90. It is still no-frills accommodations with exterior entrances to rooms, no breakfast, no in-room coffee maker, but does have free wi-fi. Coffee is available in the small office, service... More

Was this review helpful? Yes
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you so much for deciding to give Red Roof Inn another try. We have come a long way over the years, with our newly remodeled rooms and affordable pricing. At the present time, we do not offer a breakfast. However, there are a couple of breakfast options within walking distance from our inn. We are pleased to know that... More

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Additional Information about Red Roof Inn Syracuse

Address: 6614 N Thompson Rd, Syracuse, NY 13206
Location: United States > New York > Finger Lakes > Syracuse
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Syracuse 2*
Number of rooms: 114
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Also Known As:
Red Roof Inn Syracuse Hotel Syracuse
Syracuse Red Roof Inn

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