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All 30 Syracuse hotels

Red Roof Inn Syracuse

2.0 of 5 Hotel   |   6614 N Thompson Rd, Syracuse, NY 13206
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72%
Ranked #13 of 30 Hotels in Syracuse
A recent review
4 of 5 stars reviewed yesterday
bhaas01 Kalamazoo County, Michigan
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256 reviews from our community

Traveler rating
    62
    114
    58
    9
    13
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55
74
32
41
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kalamazoo County, Michigan
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed yesterday NEW

Visited this Motel on a trip to Vermont. It was easy access to the New York Thru-Way and was clean with excellent staff. Suggestions were asked for and offered for eating in the area. The results were exceptional.

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Buffalo
Top Contributor
91 reviews 91 reviews
31 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This was an updated Red Roof that was about the right price for the area. This is right beside the NYS Thruway tandem parking area with lots of traffic! If you are bothered by noise at night...... Be careful. I was fine but some of the reviews could have been avoided with a little knowledge.

Was this review helpful? Yes 1
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you so much for sharing your feedback on your recent stay with us. We are pleased to know that you enjoyed your stay. When they build our inns, they place them close to the highways for convenience. However, I am not sure that the noise is always taken into consideration. We do hope that you will give us another... More

Houston, Texas
Top Contributor
128 reviews 128 reviews
33 hotel reviews
62 helpful votes 62 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

I chose this hotel on the basis of the good reviews on Tripadvisor and my initial impressions were good. I've no complaints regarding my room, which was very clean, tidy and had a very comfortable bed. My big issue was with the shenanigans that went on in the early hours of the morning on two of the three nights I... More

Was this review helpful? Yes 2
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

First, let me apologize for the noise issues that you experienced during your recent stay with us. I can assure you, that this is not the norm for my inn. We do have staff on the front desk 24 hours a day to address any issues, such as these, that are reported to us. I am very sorry that some... More

Contributor
17 reviews 17 reviews
13 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Rooms are recently renovated and clean. Bathrooms are still un-renovated but clean. Wifi was reliable. Front desk staff was helpful. Location is a bit tricky as if you are unfamiliar with the area, you could easily take a wrong turn and end up on the toll road (especially at night). There is also no breakfast at this location.

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are pleased to know that you enjoyed our recent upgrades to our rooms. Although we don't offer a breakfast at this inn, we do offer gourmet coffee and tea in the lobby area 24 hours a day, and there are a couple restaurants within walking distance. We strive to provide our guests with clean and comfortable rooms, and we... More

Freeport, New York
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stayed at this one when I went to the NYS Fair. The room was recently renovated & matched the picture which is rare. It was actually cheaper than most of the other motels in the area. I picked this location because it's right across the street from Denny's. I would stay there again. I loved the renovations.

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are pleased to hear that you enjoyed your recent stay with us in Syracuse. We serve many guests on a day to day basis, and we are always pleased to know that we have exceeded someone's expectations. Comments like yours let the staff know that their hard work is noticed and appreciated. We do hope that you will visit... More

Brewerton
2 reviews
5 of 5 stars Reviewed 1 week ago

I found my room to be very acceptable. It was very clean, nicely decorated and the staff was most friendly and helpful. The room rate was very affordable, as well. I would recommend that your stay here will be most enjoyable and relaxing.

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you so much for taking the time to rate your recent stay with us. We are pleased to hear that you enjoyed our rooms, and that our staff was accommodating during your stay. We do hope that you will keep us in mind during any future visits to the Syracuse area. More

Minnesota
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

You get what you pay for. Nothing to really do around the hotel. The rooms were Average if that. The staff was friendly, but it was a place to sleep for the night. There were stains on the walls, and there was a horrible smell of cleaning product in the room. A little over priced for the room. May look... More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

I am very disappointed to learn that your recent stay with us did not meet your expectations. Although we are located in a very commercial area, we are conveniently located just minutes away from several area attractions, such as, Destiny USA Mall, Syracuse University, the Museum of Science and Technology, and the Rosamond Gifford Zoo. At Red Roof Inns, we... More

Bath
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The room was clean and comfortable. The ground floor room I had was quiet. I was very tired after having worked at the NYS Fair during the day and appreciated a good night's sleep. Two bottles of water were provided free of charge as well. I often stay at Red Roof Inns because they allow pets. I show my dogs... More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are so pleased to learn that you enjoyed your recent stay with us. The bottled water is one of the benefits of being a part of our frequent stay, Redicard program. It is a great way to earn points towards free nights, just by staying with us. At Red Roof Inns, pets are always welcomed. So we do look... More

Long Valley, New Jersey
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have attended the Madison-Bouckville antique shows in August for the past ten years, and have stayed at this Red Roof almost every year. I used to book the room via telephone to the desk; these days I make reservations via the Web. The staff has always been friendly and helpful, and the room has always been clean and comfortable.... More

Was this review helpful? Yes 1
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for your feedback on your recent stay with us in Syracuse. Repeat customers are our favorites. We like to get to know our guests, and to be their home away from home while they are here. The antique show is always a busy time for us, and we are pleased to hear that you continue to return. We... More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed there while on trip to Destiny USA shopping mall and the State Fair. All are well situated to these without having to go through the hustle and bustle of downtown Syracuse. Previously I had stayed at Doubletree across the circle but didn't have the funds this time. This was a great option and allowed me more money to... More

Was this review helpful? Yes 2
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are very pleased to hear that you enjoyed your visit to Syracuse, Destiny USA, and the Red Roof Inn. The hardwood floors were added last year, as a part of our renovations. They are a huge help in keeping the floors in the rooms clean and presentable. At Red Roof Inn, we strive to give our guests, clean and... More

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Additional Information about Red Roof Inn Syracuse

Address: 6614 N Thompson Rd, Syracuse, NY 13206
Location: United States > New York > Finger Lakes > Syracuse
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Syracuse 2*
Number of rooms: 114
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Also Known As:
Red Roof Inn Syracuse Hotel Syracuse
Syracuse Red Roof Inn

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