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Red Roof Inn Syracuse

2.0 of 5 6614 N Thompson Rd, Syracuse, NY 13206
Best prices for: 1 room 1 guest
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Red Roof Inn Syracuse
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Red Roof Inn Syracuse
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290 reviews from our community

Traveler rating
    69
    133
    63
    10
    15
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Top Contributor
140 reviews 140 reviews
28 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I've actually stayed at this hotel at least a dozen times over the last couple of years. It's right off the NYS Thruway, close to 690, close to a Wegmans, and downtown Syracuse. It's always clean, well maintained, good WiFi, nice staff just generally a nice place to work out of and I like that I can park at the... More 

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Contributor
15 reviews 15 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Wife and I travel with 2 small dogs so we like the Red Roof pet policy. This particular stay was in the midst of a severe winter storm. We called from the road. All our needs were met. Bottom floor, frig, microwave, and wifi. The beds were comfortable. The nice thing the pet friendly room had was a none carpet... More 

Was this review helpful? Yes 1
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are pleased the hear that you and your four legged friends enjoyed your recent stay with us in Syracuse. The new laminate flooring is very convenient for our travelers with pets, and it helps to keep the allergens down in the rooms as well. Cleanliness is our best asset in the hotel industry and we are very happy to... More 

Top Contributor
72 reviews 72 reviews
31 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed January 10, 2015

I booked Red Roof Inn for two nights based primarily on the price and reviews and was overall satisfied. Biggest pluses were that the room was very affordable and felt clean. There was free wi-fi and ample free parking. While the inn is not close to the city centre of Syracuse, it was only about a 15 minute drive in.... More 

Was this review helpful? Yes 2
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for staying with us during your recent visit to the Syracuse area. We are conveniently located right off the NY State Thruway, and just minutes from downtown Syracuse. There is actually a great Italian Restaurant right next door to us, within walking distance. As well as a strip about five minutes from the inn with several restaurants and... More 

High Point, North Carolina, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 3, 2015

I had to take a last minute road trip from North Carolina to Syracuse, NY on Christmas day. I drove in to Syracuse not knowing where I would be staying. I am very lucky considering around Christmas time it could have been difficult and expensive finding a nice place to stay last minute. I turned to my GPS for help... More 

Was this review helpful? Yes 2
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are so happy that you decided to stay for several days with us at the Red Roof Inn in Syracuse. We always enjoy getting feedback from our guests, and I am pleased to learn that my staff was very accommodating for you. I will be sure to pass your comments on to both Cam and Jessica. The new flat... More 

Picton, Canada
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed January 1, 2015

Due to weather turning mild, snow was melting off the roof and landing on the ground in front of the motel room! Drip, drip drip is all we heard all night!! Sometimes it was drip--pause-drip, drip drip--pause drip!!! Finally called the front desk at 3 am. The response was to the effect that there was nothing they could do--it was... More 

Was this review helpful? Yes 1
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

I am very sorry that your recent stay with us did not meet your expectations. In reading your review, I see that your issue was not with the room itself, but rather with the exterior of the property and the lack of a gutter system for the roof run off. We have passed your comments on to our corporate offices... More 

Montgomery NY
Senior Contributor
49 reviews 49 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 30, 2014

We were looking for a clean, comfortable place to stay for a quick overnight in Syracuse. This Red Roof Inn didn't disappoint. We weren't looking for anything fancy and weren't looking to spend much money. This motel met our needs perfectly. The room was very clean. The king-sized bed was very comfortable and we got a good night's sleep. Bathroom... More 

Was this review helpful? Yes 1
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are very happy to learn that the Red Roof Inn met and exceeded your expectations during your recent stay with us. We always enjoy hearing from our customers. It helps us to focus on keeping our hotel up in top running order for each and every guest. We look forward to seeing you again in the upcoming year. More 

Albany, New York
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 16, 2014

Right off exit 35 - rooms are clean (bathroom a bit small but clean). Beds were comfortable. I read some other reviews about hearing the traffic - I had the heater on so I never heard a sound all night and my room was near the road. Well worth the price for a superior king room (71 with taxes). Would... More 

Was this review helpful? Yes 2
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are so pleased that you shared your recent experience at our inn. Our Superior King rooms really are a great value, with the microwave, refrigerator and in room coffee available. We strive to keep our rooms clean and in top running order for each and every guest. So, we are very happy to hear your positive feedback, and we... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 4, 2014

My husband and I have stayed at the Red Roof Inn on Thompson Road twice now and we have enjoyed our stay both times. The rooms are clean and cozy, the front desk staff is friendly, courteous and knowledgeable about the area and are always ready to help you with whatever issue you have. The prices can't be beat, especially... More 

Was this review helpful? Yes 2
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you so much for sharing your positive feedback on your recent stays with us in Syracuse. Comments like yours always serve as a great reminder to our staff, that their hard work does pay off. We are always looking for ways to make our guests feel at home, and any feedback from our customers is appreciated. Next time you... More 

Tonawanda, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 3, 2014

We just needed a place to go overnight real quick. Amazing renovation that's for sure AND they're pet friendly. Only complaint was our room was super cold when we got in, and the heat apparently didn't go over the preset temperature. And when we got to our room, the door was open from the housekeeper so it was cold from... More 

Was this review helpful? Yes 2
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for sharing your feedback on your recent stay with us. I am very sorry to learn that you room was warm enough for you during your stay. Each of our rooms is equipped with its own thermostat, so that you can control the temps in the room. We are happy to hear that you appreciated the renovations that... More 

RHODE ISLAND
Top Contributor
269 reviews 269 reviews
4 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed December 2, 2014

located in Carrier Circle in Syracuse it is close to the main route into Syracuse and is 10 minutes to the Major schools in the area. It is very clean and large yet the management was always very nice and remember who the guests are time after time. Nice rooms for the money and clean. Business size rooms are large... More 

Was this review helpful? Yes 1
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are very happy to hear that you and your four legged friend enjoyed your recent stay with us in Syracuse. All Red Roof Inns are pet friendly, and we realize that they are also a part of the family. So, we want them to be just as comfortable staying with us as you are. We wish you a Happy... More 

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Additional Information about Red Roof Inn Syracuse

Address: 6614 N Thompson Rd, Syracuse, NY 13206
Location: United States > New York > Finger Lakes > Syracuse
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Syracuse 2*
Number of rooms: 114
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Also Known As:
Red Roof Inn Syracuse Hotel Syracuse
Syracuse Red Roof Inn
Hotel Style:
#1 Best Value Hotel in Syracuse

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