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Red Roof Inn Syracuse

2.0 of 5 6614 N Thompson Rd, Syracuse, NY 13206
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Red Roof Inn Syracuse
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Red Roof Inn Syracuse
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283 reviews from our community

Traveler rating
    68
    129
    62
    10
    14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Albany, New York
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Right off exit 35 - rooms are clean (bathroom a bit small but clean). Beds were comfortable. I read some other reviews about hearing the traffic - I had the heater on so I never heard a sound all night and my room was near the road. Well worth the price for a superior king room (71 with taxes). Would... More 

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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

My husband and I have stayed at the Red Roof Inn on Thompson Road twice now and we have enjoyed our stay both times. The rooms are clean and cozy, the front desk staff is friendly, courteous and knowledgeable about the area and are always ready to help you with whatever issue you have. The prices can't be beat, especially... More 

Was this review helpful? Yes
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you so much for sharing your positive feedback on your recent stays with us in Syracuse. Comments like yours always serve as a great reminder to our staff, that their hard work does pay off. We are always looking for ways to make our guests feel at home, and any feedback from our customers is appreciated. Next time you... More 

Tonawanda, New York
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We just needed a place to go overnight real quick. Amazing renovation that's for sure AND they're pet friendly. Only complaint was our room was super cold when we got in, and the heat apparently didn't go over the preset temperature. And when we got to our room, the door was open from the housekeeper so it was cold from... More 

Was this review helpful? Yes 1
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for sharing your feedback on your recent stay with us. I am very sorry to learn that you room was warm enough for you during your stay. Each of our rooms is equipped with its own thermostat, so that you can control the temps in the room. We are happy to hear that you appreciated the renovations that... More 

RHODE ISLAND
Top Contributor
227 reviews 227 reviews
4 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 2 weeks ago

located in Carrier Circle in Syracuse it is close to the main route into Syracuse and is 10 minutes to the Major schools in the area. It is very clean and large yet the management was always very nice and remember who the guests are time after time. Nice rooms for the money and clean. Business size rooms are large... More 

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are very happy to hear that you and your four legged friend enjoyed your recent stay with us in Syracuse. All Red Roof Inns are pet friendly, and we realize that they are also a part of the family. So, we want them to be just as comfortable staying with us as you are. We wish you a Happy... More 

Connecticut
Top Contributor
54 reviews 54 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We needed a hotel room for an overnight stay for our CT to MI trip last week. We were very pleasantly surprised by room. Clean, modern, reasonably priced. It was near a busy highway, but we were tired and slept well. I would recommend this place. (No breakfast offered, but the Expedia rate we got, more than covered the price... More 

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for sharing your comments on your recent experience with us at the Red Roof Inn Syracuse. We are conveniently located off of the NY State Thruway for travelers that are just passing through the area. We do not offer a breakfast at this time, so that we are able to pass these savings along to our guests. However,... More 

Sleepy Hollow, NY
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently spent the night in the Syracuse Red Roof on our way to Toronto. We were traveling with our corgi, and needed a pet-friendly motel. The Red Roof turned out to be an excellent choice. We had a first-floor room, and immediately on entering I could see that some thought had been given to what makes a place pet-friendly... More 

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are very pleased to hear that you and your corgi enjoyed your recent stay with us. All Red Roof Inns are pet friendly. This allows our guests to travel with all members of their family, and feel confident that you room will be clean and comfortable. We do hope that you will visit us again on your next trip... More 

Towson, Maryland
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is very clean and comfortable, I was there during a real cold spell and the wood floors were not freezing cold, which is a plus. I would recommend this hotel as a great bargain. The staff is great, they were very helpful,

Was this review helpful? Yes
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are very happy to hear that you enjoyed your recent stay with us in Syracuse. We strive to provide our guest with clean, comfortable rooms and great service. It appears that we did just that during your stay. The new hardwood floors help maintain a much cleaner environment for our guests. We are happy to hear that you liked... More 

Peru, Indiana
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We checked into this hotel for just one night. There was a dog show going on so the place was loaded with a ton of dogs. We have a dog ourself, so this really made me wonder about all these "pet" rooms you have to be put into as every room that night had dogs in them. Upon checking in,... More 

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

First, let me Thank you for sharing your feedback on your recent stay with us. Comments like yours are not always easy to hear, however they are important to us, as they let us know the areas of opportunity at our inn. I am very sorry that our in room amenities did not meet your expectations. We do offer a... More 

Ottawa, Canada
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 12, 2014

I upgraded to the king size bed fridge microwave and COFFEE maker, Very clean on the first floor quiet and reasonable price. Yes I wanted the coffee maker and it was nice to have a cold drink and reheat food. Will stay there again without a doubt. I called the hotel direct and got the same price as expedia.

Was this review helpful? Yes
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are very pleased to receive your feedback on your recent stay with us in one of our Superior King Rooms. They do offer a lot of the amenities of home. We are happy that you enjoyed the use of the in room coffee maker and the small microwave and refrigerator during your stay. We do look forward to your... More 

New Jersey
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 6, 2014

My family stayed just off the NY Thruway for two nights during Syracuse's Family Weekend. This hotel is really an old motor lodge converted to a Red Roof Inn. The room is very clean and simple, as one might expect of a Red Roof Inn. If you are looking for ambience and a romantic spot, this is not the place... More 

Was this review helpful? Yes
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for taking the time to share your feedback on your recent stay with us. Our inn has actually always been a Red Roof Inn, we were built in 1986 and recently renovated in 2013. While we do not have a bar and restaurant on site, there is Joey's Italian Dining right next door, and also there is an... More 

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Additional Information about Red Roof Inn Syracuse

Address: 6614 N Thompson Rd, Syracuse, NY 13206
Location: United States > New York > Finger Lakes > Syracuse
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Syracuse 2*
Number of rooms: 114
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Also Known As:
Red Roof Inn Syracuse Hotel Syracuse
Syracuse Red Roof Inn
Hotel Style:
#1 Best Value Hotel in Syracuse

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