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Red Roof Inn Syracuse

6614 N Thompson Rd, Syracuse, NY 13206
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Red Roof Inn Syracuse
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Red Roof Inn Syracuse
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293 reviews from our community

Traveler rating
    70
    134
    64
    10
    15
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70
89
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43
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

I booked this location based on pricing and availability close to our activities for the weekend Its a bit off the path ,close to the thruway though. More located in the industrial area. The hotel itself is decent. One huge disappointment is the exterior doors . I'm not at all comfortable with that ( just a thing for me )... More 

Was this review helpful? Yes
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for sharing your feedback on your recent stay with us. I'm very sorry that our outside entrances did not meet your expectations. As for the amenities in the room, we do have Superior King rooms on the property that do offer the small microwave, refrigerator and in room coffee. We also have coffee and tea available 24 hours... More 

Maine
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Red Roof Inns seldom disappoint. This room was inexpensive, clean, and welcoming to dogs. The front desk was also exceptionally friendly and welcoming. We have stayed here before and will do so again.

Was this review helpful? Yes
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank your for writing such a great review of our inn. We are always pleased to accommodate our guests with furry friends. Cleanliness and service are our top priorities in the hotel industry. We are happy to know that we were able to provide both of these to you during your recent stay with us. We do hope that you... More 

RVC NY
Contributor
12 reviews 12 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I was pleasantly surprised at the red roof and when I went up to Syracuse University to visit my son at his college. Considering the cost and value and convenience of being pretty close to the university and situated in the carrier circle I was pleasantly surprised. Rooms and neat and tidy but not overly appointed. I've stayed here at... More 

Was this review helpful? Yes
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are so pleased to hear that you have become a frequent guest of ours while your son is attending college in the area. If you are new to the college experience, you will want to know that for any of the big event weekends, such as Parent's Weekend, Homecoming, and Graduation, you will need to book well in advance... More 

Top Contributor
147 reviews 147 reviews
31 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I've actually stayed at this hotel at least a dozen times over the last couple of years. It's right off the NYS Thruway, close to 690, close to a Wegmans, and downtown Syracuse. It's always clean, well maintained, good WiFi, nice staff just generally a nice place to work out of and I like that I can park at the... More 

Was this review helpful? Yes 1
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for sharing such a nice review about our inn. We love hearing from our repeat customers. It's nice to know that we have given you several reasons to return to our inn. Quality and consistency is always important in business. We are located close to downtown, but there are many other things to see in the area as... More 

Contributor
15 reviews 15 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Wife and I travel with 2 small dogs so we like the Red Roof pet policy. This particular stay was in the midst of a severe winter storm. We called from the road. All our needs were met. Bottom floor, frig, microwave, and wifi. The beds were comfortable. The nice thing the pet friendly room had was a none carpet... More 

Was this review helpful? Yes 1
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are pleased the hear that you and your four legged friends enjoyed your recent stay with us in Syracuse. The new laminate flooring is very convenient for our travelers with pets, and it helps to keep the allergens down in the rooms as well. Cleanliness is our best asset in the hotel industry and we are very happy to... More 

Top Contributor
72 reviews 72 reviews
31 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed January 10, 2015

I booked Red Roof Inn for two nights based primarily on the price and reviews and was overall satisfied. Biggest pluses were that the room was very affordable and felt clean. There was free wi-fi and ample free parking. While the inn is not close to the city centre of Syracuse, it was only about a 15 minute drive in.... More 

Was this review helpful? Yes 2
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for staying with us during your recent visit to the Syracuse area. We are conveniently located right off the NY State Thruway, and just minutes from downtown Syracuse. There is actually a great Italian Restaurant right next door to us, within walking distance. As well as a strip about five minutes from the inn with several restaurants and... More 

High Point, North Carolina, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 3, 2015

I had to take a last minute road trip from North Carolina to Syracuse, NY on Christmas day. I drove in to Syracuse not knowing where I would be staying. I am very lucky considering around Christmas time it could have been difficult and expensive finding a nice place to stay last minute. I turned to my GPS for help... More 

Was this review helpful? Yes 2
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are so happy that you decided to stay for several days with us at the Red Roof Inn in Syracuse. We always enjoy getting feedback from our guests, and I am pleased to learn that my staff was very accommodating for you. I will be sure to pass your comments on to both Cam and Jessica. The new flat... More 

Picton, Canada
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed January 1, 2015

Due to weather turning mild, snow was melting off the roof and landing on the ground in front of the motel room! Drip, drip drip is all we heard all night!! Sometimes it was drip--pause-drip, drip drip--pause drip!!! Finally called the front desk at 3 am. The response was to the effect that there was nothing they could do--it was... More 

Was this review helpful? Yes 1
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

I am very sorry that your recent stay with us did not meet your expectations. In reading your review, I see that your issue was not with the room itself, but rather with the exterior of the property and the lack of a gutter system for the roof run off. We have passed your comments on to our corporate offices... More 

Montgomery NY
Senior Contributor
49 reviews 49 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 30, 2014

We were looking for a clean, comfortable place to stay for a quick overnight in Syracuse. This Red Roof Inn didn't disappoint. We weren't looking for anything fancy and weren't looking to spend much money. This motel met our needs perfectly. The room was very clean. The king-sized bed was very comfortable and we got a good night's sleep. Bathroom... More 

Was this review helpful? Yes 1
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are very happy to learn that the Red Roof Inn met and exceeded your expectations during your recent stay with us. We always enjoy hearing from our customers. It helps us to focus on keeping our hotel up in top running order for each and every guest. We look forward to seeing you again in the upcoming year. More 

Albany, New York
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 16, 2014

Right off exit 35 - rooms are clean (bathroom a bit small but clean). Beds were comfortable. I read some other reviews about hearing the traffic - I had the heater on so I never heard a sound all night and my room was near the road. Well worth the price for a superior king room (71 with taxes). Would... More 

Was this review helpful? Yes 2
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are so pleased that you shared your recent experience at our inn. Our Superior King rooms really are a great value, with the microwave, refrigerator and in room coffee available. We strive to keep our rooms clean and in top running order for each and every guest. So, we are very happy to hear your positive feedback, and we... More 

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