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Red Roof Inn Syracuse

6614 N Thompson Rd, Syracuse, NY 13206
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Red Roof Inn Syracuse
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Red Roof Inn Syracuse
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304 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Avon Lake, Ohio
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is not a 5 star hotel, nor does it pretend to offer all of the amenities and features of a full service hotel. What it does offer is a clean, quiet room with a comfortable bed for a good night's sleep while on the road. This location is very near the NY Thruway but my room was as quiet... More 

Was this review helpful? Yes 1
Boston, Massachusetts
Top Contributor
63 reviews 63 reviews
38 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stopped here for the night on a drive from Boston to Toronto. It was right off the highway so very easy to get to (though you hear I-90 all night but pretty constant noise so didn't bother me much). We arrived late and that was no issue. room was spacious, clean and comfortable. All the staff was friendly and... More 

Was this review helpful? Yes 1
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are glad to hear that you enjoyed your recent stay with us in Syracuse. When they build our inns they do try to locate us close to the interstates for easy access. However, I am not sure if the road noise is always taken into consideration. I am sorry that you could hear the traffic during your stay. If... More 

New York
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is really great for the price. hardwood floors, flat screen tvs, newer decor and nice beds. Stayed in a Kings larger room which had the fridge and microwave. I would say the AC/Heat are a little dated but the AC worked fine on a mild day. Staff was friendly. It's located right off 1-90 and easy to get... More 

Was this review helpful? Yes 1
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thanks for sharing your thoughts on your recent stay with us. Our primary goal, is to offer clean and comfortable rooms at reasonable prices. So, it appears that we have done exactly that for you during your recent stay. We are happy to hear that you enjoyed the recent upgrades to our inn, and we do hope that you will... More 

Senior Contributor
30 reviews 30 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This budget hotel is a great stay for the price. It's easy to find off I90 and convenient to Syracuse attractions. It's one short exit away to I81. Pets stay free. They have hardwood floors which some may not like but for pet travelers you won't smell past guests either.

Was this review helpful? Yes 2
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

At Red Roof Inns, our four legged friends are always Welcomed. The hardwood floors were added during the recent renovations, and it is a huge help for the cleanliness of the rooms. It gives the rooms a homier look. Although we are an economy lodging, we still strive to give our guests a clean comfortable room and great service. We... More 

Oyster Bay, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Although we travel often, this was our first stay at a Red Roof Inn & thanks to the Exceptionally friendly staff, very clean and comfortable room, we are now loyal customers! I hope all the Red Roofs are as well staffed & maintained as this one. Our business here in Syracuse lasted longer than we thought so our stay was... More 

Was this review helpful? Yes 1
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are pleased to hear that you and your four legged family members enjoyed your recent stay with us. Since you have mentioned becoming loyal customers, I do hope that you took advantage of joining the Redicard Membership during your recent stay with us. The Redicard is our frequent stay program. It allows you to earn points every time that... More 

Fredonia, New York
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed here over a dozen times over the last few years (close to family) and found it consistently clean with friendly staff and expected amenities for the price. I don't know how you can do better for the price.

Was this review helpful? Yes 4
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you so much for the rave review of our property. We are always pleased to hear from our frequent customers about their visits to the inn. We take pride in the quality of our hotel and in delivering the highest level of service. We look forward to welcoming you again real soon. More 

Montreal, Canada
Top Contributor
203 reviews 203 reviews
60 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We chose this hotel for its price and convenient location just off HWY 90 near the airport. Location is good and very close to several restaurants. Rooms are spacious, comfy and clean. Unfortunately our room had a residual odour from some inconsiderate smokers (worth checking your room before unloading everything).

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for sharing your feedback on your recent stay with us. Although we are 100% smoke free, at times, our guests do take it upon themselves to smoke in the rooms anyways. It is very disappointing to learn that my housekeeping staff did not address this prior to your arrival. I can assure you that this is not the... More 

Buffalo
Top Contributor
159 reviews 159 reviews
47 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed April 11, 2015

This was the first time that I used the Trip Advisor app to reserve a room. It worked very well and when I got there, I actually asked if I had received the best price available...... and I had! Been here before and the accommodation was quite good. There is some road noise and the tractor trailer lot is next... More 

Was this review helpful? Yes
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you so much for sharing your recent experience with us at the Red Roof Inn in Syracuse. When they build our inns, they place us close to the major highways for convenience. However, I don't think that the noise factor is always taken into consideration. Although I am very pleased to learn that you accommodations were clean and affordable.... More 

Yellowknife NT
1 review
4 of 5 stars Reviewed April 2, 2015

Stayed at the Red Roof Inn while attending the March Madness Basketball We picked this hotel after viewing comments on trip advisor, we were not disappointed the room was clean, great wifi, hardwood floors were great. We liked the multiple plug in station on the end table. Great place to stay.

Was this review helpful? Yes
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you so much for sharing your comments on your recent stay at our inn. The hardwood floors and extra outlets are just a few of the upgrades that were made to our rooms during our recent renovations. We also added the flat screen televisions and a new high definition cable line up as well. I will be sure to... More 

New York City, New York
Top Contributor
50 reviews 50 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed March 31, 2015

We visited Syracuse last weekend (late March). We were looking for a nice, clean hotel that was reasonably priced for the area. We were not looking to go cheap just to save money. We found the Red Roof Inn and were pleasantly surprised for moderately priced hotel. The exterior was well maintained. The front desk was pleasant and helpful allowing... More 

Was this review helpful? Yes
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are pleased to hear that you visited our inn recently while you were in the Syracuse area. Being right off the NY State Thruway, we are conveniently located to all of the local attractions, including Syracuse University. Thank you for taking the time to share your feedback on your stay. I'm pleased to learn that your room exceeded your... More 

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