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All 31 Syracuse hotels

Red Roof Inn Syracuse

2.0 of 5 Hotel   |   6614 N Thompson Rd, Syracuse, NY 13206
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Red Roof Inn Syracuse
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Ranked #14 of 31 hotels in Syracuse
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 days ago
Kate T Ottawa, Canada
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216 people have reviewed this hotel

Traveler rating
    55
    94
    47
    8
    12
See reviews for
44
65
23
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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English first
Ottawa, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My daughter and I stayed two nights in this clean and modern inn. Staff were friendly and room was perfect for our needs. My only complaint would be that soundproofing is not great! $60us per night. Close to a nice Italian restaurant -joeys- and Tim Hortons less than 5 mins away. Destiny USA mall 15 mins away.

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WEST CHESTER
Contributor
11 reviews 11 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at this Red Roof to attend a dog show. I understand that they could not promise me a first floor room but it might have been nice to say,"Sorry" or something like that when they could not honor my request.i have been to many hotels for dog shows and have never seen grounds so overwhelmed by dog pooh.i... More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Please accept our sincerest apologies for dog feces on the grounds during the recent dog show. Being one of the few hotels that accepts pets during the dog show without a fee makes this a very busy time for us. Some of the dog show guests are the biggest culprits of not cleaning up after their dogs. We do put... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 15, 2014

My wife and I travel a great deal and we always stay in a Superior Room at a Red Roof. We plan our trips so that our route takes us too one of these hotels. Why? First and most important, the rooms are well appointed, the king-sized bed comfortable, the computer desk and swivel chair very functional to work at.... More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are so happy to hear that Red Roof Inn is your first choice for lodging needs. We are always happy to accommodate you and your pet during your stays with us, are also pleased to know that you enjoyed your stay. We do hope that you have joined our Redicard Membership, so that you can earn points towards free... More

Boston, Massachusetts, United States
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 9, 2014

Stayed here two nights ago and will probably stay again when I'm in the area. It's a typical Red Roof Inn nothing special. Nancy the front desk clerk who checked me in was very helpful, that woman wears many hats working there. So the check-in was seamless and the room was nice. Comfortable king bed with all the usual amenities... More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are very happy to hear that you enjoyed your recent stay with us. Our goal is to give our guest's clean, comfortable rooms, at a reasonable price. Therefore, it's refreshing to know that our new bedding package met your sleeping needs, and that you were comfortable during your stay. We are also happy to know that Nancy was able... More

Rochester, New York
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 20, 2014

This is a newly renovated Red Roof and it shows. Hard wood floors, firm comfy bed, mini fridge, computer desk. This is not a 5 star resort, so other reviewers complaining are just out of touch. This is a great place to serve as a home base as we were hoping all over Cuse between the mall, downtown, and the... More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you so much for your glorious review of our inn. We are pleased to know that you enjoyed your stay with us. I will be sure to share your feedback with our staff, to let them know that their hard work is appreciated. We always enjoy feedback from our guests, and we do look forward to seeing you again... More

Ottawa, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 16, 2014

Clean, smoke-free room for an overnight with a pet. Arrived and assigned room was not ready but clerk immediately changed to a ready room. Upon checkout the next morning, inquired whether our dog was 'happy' with the room. No fee for pet was great. Will stay at Red Roof again!

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are pleased to know that you and your pet enjoyed your stay with us in Syracuse. In this day and age, pets are more like family. With that being said, all Red Roof Inns are "Pet Friendly". We want to make your travel experience as pleasant as possible. We do hope that you and your furry friend will visit... More

Schenectady, New York
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 14, 2014

I was going to Rochester but decided to stop in Syracuse as it started snowing and the Thruway was getting slick (imagine that in Syracuse!) so I stayed here. I had a very, very hard time getting the lock to work. I spent about 10 freezing minutes trying to get the door to actually open even though the light turned... More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for sharing your feedback on your recent stay with us. Consequently, it is disappointing to hear that you had some issues with your room door and the heater. I am very sorry that this was the case, and I can assure you that this is not the norm for our inn. I can assure you that these items... More

Ottawa, Canada
Top Contributor
78 reviews 78 reviews
21 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed February 12, 2014

Booked this place for its price point, proximity to Syracuse attractions, and quick jump onto the highway home to Ottawa. Nothing fancy here, and while a bit worn on the outside it was very clean and updated inside. Rooms on the small side and furnished with the basics (hurray for the mini-fridge and micro), all very comfortable - especially the... More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for sharing your recent experience with us in Syracuse. It is always a pleasure to receive feedback from our customers. This helps us to learn and grow as a company. We are very happy to learn that you enjoyed your stay, and we do hope that you will visit us again soon. More

Ottawa, Canada
Contributor
13 reviews 13 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 4, 2014

We were travelling for several days to our destination and needed a place to stay around Syracuse for one night. Given that we had our dog with us, our choices were limited. We chose this pet-friendly inn based on location, price and good reviews. This was the 4th overnight stop with our dog and by far the best in terms... More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are so pleased to hear that you enjoyed your recent stay with us in Syracuse. All Red Roof Inns Welcome our four legged friends, as they are a part of the family. We want your entire family to feel at home during your stay. We will definitely share your comments with the rest of the staff, and we do... More

Rochester, Minnesota
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed January 24, 2014

Our room was beautiful - watch out Hilton and Marriott. Animals stay free and you'd never know there were animals in the room they clean so well. Thank you Red Roof Inn. Our room was roomy, and recently remodeled.

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

I appreciate your comments regarding your recent stay at the Syracuse Red Roof Inn. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to... More

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Additional Information about Red Roof Inn Syracuse

Also Known As:
Red Roof Inn Syracuse Hotel
Red Roof Inn Syracuse Hotel Syracuse
Syracuse Red Roof Inn
Address: 6614 N Thompson Rd, Syracuse, NY 13206
Location: United States > New York > Finger Lakes > Syracuse
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#1 Best Value Hotel in Syracuse
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Syracuse 2*
Official Description (provided by the hotel):
Syracuse is the commercial and cultural hub of central New York State, and Red Roof Syracuse is convenient to so many Syracuse attractions! LeMoyne College, Hancock International Airport, and SUNY Health Sciences are within 10 minutes; the Amtrak Station and Carousel Center are 10 miles from the hotel, and Rosamond Gifford Zoo, Syracuse University, and the Carrier Dome are all within 15 miles. Red Roof Syracuse is within minutes of a shopping mall and many restaurants. The friendly staff ensures guests feel confident, significant, and delighted. Red Roof Syracuse is renovated with all new rooms, contemporary furniture, new bathrooms with granite countertops, a comfortable easy chair and more. All rooms offer free WiFi and a flat screen TV.. Experience our coffeehouse-style coffee and tea. This location offers “On Command Video” with a selection of free TV channels, pay-to-view premium channels, and movies, as well as music and games. One well-behaved family pet per room is welcome. ... more   less 
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