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Red Roof Inn Syracuse Hotel

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Red Roof Inn Syracuse

2.0 of 5
6614 N Thompson Rd, Syracuse, NY 13206
Hotel amenities
Red Roof Inn Syracuse
20 traveler photos
Ranked #8 of 30 hotels in Syracuse
4.0 of 5 stars 150 Reviews
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150 reviews from our community

    Trip type
Traveler rating
    43
    62
    30
    7
    8
Date Rating
Seattle, Washington
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
“filthy room and poor service”
1 of 5 stars Reviewed May 16, 2013 NEW

Staff smoking outside of lobby on several occasions (supposedly smoke free facility). TV, counters, picture, carpet all dirty. Room not cleaned without asking. Intermittent rattling noise in wall. Obstinate front desk staff. Public ice machine and microwave disgusting. No coffee or hot water in lobby during day. Outside of building run down. One side of motel very close to highway... More

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See 3 more reviews by BLSmith45 for Syracuse
SE, MI
1 review
“Dog Show traveler”
4 of 5 stars Reviewed April 29, 2013

My friend and I were attending a dog show in Cortland over the weekend and this facility was less expensive and more pet friendly than any places closer to the show. They don't charge an additional pet fee which is great! The rooms were either new or in the process of updating. The flooring was mostly laminate which was great... More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review
May 9, 2013

Thank you for reviewing your recent stay with us in Syracuse. We are very happy to learn that you enjoyed our new rooms. Once the renovations are completed, we will be 100% smoke free. However, at times, our guests do take it upon themselves to smoke in the rooms anyway. I am very sorry to hear that my housekeeping staff... More

Bridgeport, New York
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Visiting cousin who stayed here”
5 of 5 stars Reviewed April 20, 2013

I visit my cousin who has stayed here & found it very neat & clean. Very simple, but efficient. Small fridge, Microwave, & lock box. Perfect for home away from home. Very reasonable prices, too! Denny's is right across the street & Dunkin Donuts w/in walking distance. Conveniently located off the thruway (I90) as well as close to other attractions... More

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See 2 more reviews by Wolfpug for Syracuse
Red157, General Manager at Red Roof Inn Syracuse, responded to this review
April 25, 2013

Thank you so much for your positive feedback on your recent stay with us. We are always happy to hear that we have impressed our guests. Positive feedback helps to let our staff know that they are doing a good job, and that their hard work is appreciated. We do look forward to your next visit with us. More

Carthage, New York
1 review
“Great room, but would not accept my online coupon from hotel coupons app on iphone!”
4 of 5 stars Reviewed April 20, 2013

I was traveling to Syracuse for the weekend and usually stay at Embassy Suites. However, with trying to save money I decided to check out the Red Roof Inn. The regular rates I saw were $74.00 per night. I had downloaded the "hotel coupons" app on my iphone. The coupon CLEARLY states $49.99 per night valid thru 3/1/13 to 6/15/13.... More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review
April 25, 2013

Thank you so much for your feedback about your recent stay with us in Syracuse. I am very sorry that there was some confusion with the coupon app for your phone. I was not aware that we were participating in this program, as it has been recently added to the coupon site. If you would like to contact me, with... More

St Petersburg, Fl
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Snow Birds”
5 of 5 stars Reviewed April 18, 2013

Every year we try to keep expenses down when travelling from north/south/north, we have tried all kinds of motels from cheap to expensif, you get the odd cheap motel that is not bad, but paying a bit more like we did at the Red Roof Inn Syracuse was worth a lot more than $10. to $15. more for a very... More

Was this review helpful? Yes 1
Red157, General Manager at Red Roof Inn Syracuse, responded to this review
April 25, 2013

We are pleased to learn that you enjoyed your recent stay with us. We do appreciate any and all feedback, as it allows us the opportunity to focus on any areas that may need improving at our inn. We do hope that you will visit us again in the Fall. More

Buffalo
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Unexpectedly Nice!”
4 of 5 stars Reviewed April 8, 2013

Main reason for staying here was their "pet friendly" policy. They require no additional fees and no deposits. They want to meet your pet, and your pet has to leave the room when you do. The room has Pergo type floors instead of carpets. HUGE plus for me. Relatively comfortable beds, I would rate them as more firm, same with... More

Was this review helpful? Yes 1
Red157, General Manager at Red Roof Inn Syracuse, responded to this review
April 9, 2013

Thank you for posting comments on your recent stay with us. It is always nice to know that we exceeded someone's expectations. As for the in room amenities, such as the blow dryers and extra towels, we always have additional items and staff at the front desk to assist you. We do hope that you will visit us again in... More

Indianapolis, Indiana
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
“Good”
4 of 5 stars Reviewed April 5, 2013

As reviews say, very clean, comfortable, no problems at all. In the range of $50-$55 per night weeknights. Elevator is a bit shaky, but that's about the only 'possible' negative I could come up with. I would stay here again.

Was this review helpful? Yes 1
Red157, General Manager at Red Roof Inn Syracuse, responded to this review
April 8, 2013

We are so glad to recieve your feedback on your recent stay with us in Syracuse. We strive to give our customers clean and comfortable rooms at reasonable rates. It's always good to know that we are doing just that. With our renovations about 2/3 of the way completed, we are excited to roll out our new rooms. Therefore, we... More

Connecticut, USA
Top Contributor
54 reviews 54 reviews
39 hotel reviews
Reviews in 38 cities Reviews in 38 cities
33 helpful votes 33 helpful votes
“Good value”
4 of 5 stars Reviewed March 31, 2013 via mobile

The hotel is under renovations and new rooms are nice. The bed is good, a bathroom is a bit small, while shampoo is of good quality, and wter pressure is proper. The room has a TV, a microwave, a refrigerstor, a coffee maker, but no kitchen. Internet is free, but speed may suffer during evening hours. Room temperature is good,... More

Was this review helpful? Yes 1
Red157, General Manager at Red Roof Inn Syracuse, responded to this review
April 2, 2013

Thank you for taking time to give us such a nice compliment. We are glad you enjoyed our newly renovated rooms and we do feel they are a great value. We appreciate any and all feedback from our guests, so that we know what areas we may improve upon for your future stay with us. More

Dallas, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Excellent value.”
5 of 5 stars Reviewed March 28, 2013

Terrific rennovated room. Very convenient to the Thruway yet very little noise and traffic. It's so much better than the usual Thruway motel. I'd defintely stay here again when passing through Syracuse.

Was this review helpful? Yes 1
Red157, General Manager at Red Roof Inn Syracuse, responded to this review
April 2, 2013

Thank you for taking the time to leave a comment on your recent stay with us, and our newly renovated rooms. We are very excited for our renovation to be completed, and comments like yours let us know that we are on the right track. We do hope that you will come and visit us again soon. More

jerrid96
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Loved it!”
5 of 5 stars Reviewed March 28, 2013

We were in town for a dog event and chose this hotel for the price and no pet fee. We had a deluxe king room. We were pleasantly surprised to find a nice sized room, very clean and comfortable. The floors were laminate with carpet runners along the sides of the beds. What a great idea for a hotel! Much... More

Was this review helpful? Yes 1
Red157, General Manager at Red Roof Inn Syracuse, responded to this review
April 2, 2013

Please allow me to first thank you for staying at my property. We really appreciate your business! I also want to thank you for your feedback and comments regarding your past stay. Our goal is to provide each and every guest with the kind of service that will keep them coming back to visit us. We are pleased to know... More

 
 
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Additional Information about Red Roof Inn Syracuse

Also Known As:
Red Roof Inn Syracuse Hotel Syracuse
Red Roof Inn Syracuse Hotel
Syracuse Red Roof Inn
Address: 6614 N Thompson Rd, Syracuse, NY 13206
Region: United States > New York > Finger Lakes > Syracuse
Amenities:
Business Center Free High-Speed Internet Free Parking Pets Allowed Wheelchair access
Hotel Style:
#1 Best Value Hotels in Syracuse
#2 Business Hotels in Syracuse
#6 Family Hotels in Syracuse
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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Red Roof Inn Syracuse
6614 N Thompson Rd
Syracuse, NY 13206
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