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Red Roof Inn Syracuse

2.0 of 5 6614 N Thompson Rd, Syracuse, NY 13206
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Red Roof Inn Syracuse
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Red Roof Inn Syracuse
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269 reviews from our community

Traveler rating
    65
    120
    61
    9
    14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pensacola, FL
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We had read other reviews complaining of noise in the area of this hotel, but we slept great. The room had been renovated and the bed was comfortable. So happy to see that renovated rooms have NO carpets! Slightly disappointed that the small mats on the floor beside the bed smelled like dirty feet. :-( After laying down a bath... More

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ontario
Contributor
13 reviews 13 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My family of four stayed here one night prior to our early morning flight to Orlando. The hotel was clean and met our needs. The check in was quick and the staff very helpful. The only negative was the noise level outside. For several hours we heard the sound of large trucks backing up- beep beep beep. It was very... More

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West Lafayette
Top Contributor
169 reviews 169 reviews
13 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

It had been over 10 years since we’d stayed at a Red Roof Inn. After reading the positive reviews, we stopped at this one, near Carrier Traffic Circle just off I-90. It is still no-frills accommodations with exterior entrances to rooms, no breakfast, no in-room coffee maker, but does have free wi-fi. Coffee is available in the small office, service... More

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London, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Had a room with a king-sized bed on the second floor. Room was clean and recently (albeit cheaply) updated. Everything worked well, although toilet made a weird squeaking sound when tank refilled. ;0) Staff was friendly and helpful. We had the fan on all night, so the noise from the roads didn't bother us. Our room was also right by... More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for sharing your thoughts on your recent stay with us in Syracuse. We are happy to hear that you enjoyed your stay with us. However, we are disappointed to learn that there was an issue with the toilet in your room. I can assure you that corrective measure will be taken to address that, and we do hope... More

Cambridge, Ontario, Canada
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here so we could attend a Florida State football game in town. Hotels were booked up solid. The location was about 15 minutes away from downtown. The room was basically what I expected although I was surprised there wasn't a coffee maker, microwave or fridge. Our room had a funny smell that made my eyes burn but seemed clean... More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for sharing your feedback on your recent stay with us. I am very sorry to learn that you son had a reaction to something during your stay with us, and we do hope that he is feeling better. At the present time, we only offer one room type with the additional amenities, such as coffee makers and refrigerators... More

Albany, New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

The motel is convenient if you are only staying one night. It's not even a minute from the thruway. That being said, it was so loud all night long. There is a truck stop right next to the motel so there was constant beeping and doors slamming. In the morning it was so loud from people talking/yelling/playing music starting at... More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

First let me apologize for the problems that you experienced during your recent stay with us. Comments like yours are not always easy to hear, but they are necessary to help us improve our business. When they build our inns, they do place us close to highways for easy access. I don't think that the noise issues are always taken... More

Auburn, Indiana
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

We stopped here on our way back to Indiana from Vermont. This is a 3 story Red Roof Inn that has the new room design. We arrived around 10pm. Bill was working the front desk and was calling other hotels to find a traveler a room as the RRI was sold out. I was very impressed with Bill's willingness to... More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for taking time to give us such a nice compliment. We are glad you enjoyed our newly renovated rooms as we do feel that they are a great value. I was very pleased to learn that Bill made you feel so welcome and accommodating, and that Santana took such care in the cleanliness of your room prior to... More

Aberdeen, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here as a stopover on our way to Burlington VT from Niagara Falls. The room was clean and fairly roomy so did the job. Could have done with a hair dryer in the room (I believe the superior rooms may have them) and the bathroom fan was a bit noisy but we'll get over it! I also prefer it... More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for taking the time to share your experience at our hotel. At Red Roof Inn we believe in providing an exceptional experience for all of our guests at a rate that affords excellent value. Therefore, it is disappointing to learn that you experienced an issue with our Order Inn Service. I can assure you that I have passed... More

Liverpool, New York, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

had a very enjoyable stay the room was very clean one of the best hotels ive stayed at in a very long time. from the time i checked in the hotel staff was very professsional and friendly. from sharon one of the front desk clerks she gave me a warm welcome. i would definatley stay here again.

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We were happy to read your positive comments about the look of our hotel as well as the service that you received from Sharon and the rest of our team. We take pride in the quality of our hotel and in delivering the highest level of service, and we will be sure to share your feedback with the staff. We... More

Cincinnati, Ohio
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

our room was booked very last minute, after driving for 12 hours (so I think anywhere with a bed and shower would have been good at this point), and it was nice. the room appeared to be recently renovated and had comfy beds and a nice shower. although it was just off the highway, it was quiet and close to... More

Was this review helpful? Yes 1
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are pleased to hear that you enjoyed your last minute accommodations with us. It is nice to hear that our recent renovations are appreciated. We do our best to keep up with the changing trends in the industry. From our updated color schemes to the laminate floors in the rooms. We are also conveniently located to some local attractions,... More

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Additional Information about Red Roof Inn Syracuse

Address: 6614 N Thompson Rd, Syracuse, NY 13206
Location: United States > New York > Finger Lakes > Syracuse
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Syracuse 2*
Number of rooms: 114
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Also Known As:
Red Roof Inn Syracuse Hotel Syracuse
Syracuse Red Roof Inn

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