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All 30 Syracuse hotels

Red Roof Inn Syracuse

2.0 of 5 Hotel   |   6614 N Thompson Rd, Syracuse, NY 13206
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71%
Ranked #15 of 30 hotels in Syracuse
A recent review
3 of 5 stars reviewed 1 week ago
Mike R Burlington, Vermont
  • Overview
  • Reviews (235)
  • Photos (18)
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  • Room tips (52)
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235 people have reviewed this hotel

Traveler rating
    56
    104
    54
    9
    12
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50
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36
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
Burlington, Vermont
Top Contributor
95 reviews 95 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 1 week ago

I used to live in Syracuse, so know my way around. If you're there to visit SU or downtown, but of a drive, not that convenient. Front desk clerk was very helpful, value quite good. I've stayed here before and am comfortable here. But mostly just come back to sleep. Clean, quiet. Location drags it down a bit, and could... More

Was this review helpful? Yes
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We really appreciate when our guests share their feedback with us. It is essential in our learning process, and in growing our business. It's nice to know that we can make you feel comfortable while you are away from home. We are actually only 15 minutes from the Syracuse University area, and 10 minutes from Downtown Syracuse, and the Destiny... More

Kissimmee, Florida
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is simple, well locate with easy access to highway and Syracuse University. The room could have use a little bit more detail cleaning but overall it was clean. The rooms look like they were recently updated. The front desk staff was helpful and very nice.I would stay here again.

Was this review helpful? Yes
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We were happy to read your positive comments about the look of our hotel after our renovations, as well as the service that was provided to your by our staff members. We take pride in the quality of our hotel and in delivering the highest level of service. I see that you were in to visit the University area. We... More

Hamilton, Canada
Top Contributor
111 reviews 111 reviews
60 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel seems recently renovated. We had a superior king on the third floor that was very clean, comfortable and spacious for the walk in price ($65+tax). Wifi worked well. Free parking. A good option when stopping along the thruway in Syracuse. If they are full there are a few other hotels near by.

Was this review helpful? Yes 2
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are pleased to hear that you enjoyed your recent stay with us in Syracuse. We were actually renovated in 2013, and we work very hard, every day, to keep the rooms in top running order. We are happy to hear that you tried one of our Superior King rooms with the in room coffee, large work space, and small... More

Niagara Falls Ny
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I try to stay at a red roof when ever I travel. The friendly staff and clean rooms. fridge, microwave, coffee maker, free wi-fi and nice beds. It was a great location to activities and places to eat..

Was this review helpful? Yes
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are pleased to hear that you enjoyed your recent stay with us in Syracuse. We are conveniently located to Downtown Syracuse, Destiny USA Mall, and some great local shops as well. We always enjoy hearing from our customers, and sharing the feedback with our staff. We do hope that you will come and visit us again real soon. More

Montreal, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I have been staying at this hotel now for at least two years. Every time, I arrive for check in the evening receptionist, (lady with the short hair) try to get me to pay more than they advertised. This happens every time and is the only hotel I repeatedly have to do this with. I never book online but I... More

Was this review helpful? Yes 1
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for sharing your comments on your recent stay with us. Comments like yours are not always nice to hear, but they help us to improve our business practices and our necessary to grow. I do apologize for the inconvenience. However, there are some promotions that are run online that we do not have access to at the property... More

Orlando, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed for 5 nights and paid $50 per night or so. Lacking some amenities but the value and cleanliness was right on point. Staff was also very friendly and helpful. There were also some local Italian restaurants within walking distance. There was also a Denny's and a Dunkin Doughnuts within walking distance too if your in to that kind of... More

Was this review helpful? Yes 1
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for taking the time to share you feedback about your recent stay with us. At the Red Roof Inn, we strive to offer clean, comfortable rooms at affordable prices. It sounds like we achieved our goal during your stay. If Joey's Italian, next door, is not your first choice, we do have a strip of restaurants within a... More

Belleville, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

Have stayed at this inn several times over the past 4 years both on shopping trips and golf trips with a group. Have had very few complaints. Once the elevator was unserviceable but generally all is normally in good working order. The pillows are not the best but the mattresses are fine. Overall my 4 rating is fair considering the... More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for taking the time our of your busy schedule to rate your recent stay with us. We are a great stopping point for both golf and shopping, as we are centrally located in Syracuse. Just minutes from several excellent golf courses, and Destiny USA Mall. We Thank You for your continued support over the past four years, and... More

La Salle
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 23, 2014

I know that this is a no frills hotel but I have to say that I am impressed. I have stayed at much more expensive places and not been nearly as happy as I am with Red Roof Syracuse. We had prebooked through expedia.ca but when we got to the hotel we were concerned about a group of men standing... More

Was this review helpful? Yes 1
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

I appreciate your comments regarding your recent stay at the Syracuse Red Roof Inn. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to... More

Toronto, Canada
Top Contributor
57 reviews 57 reviews
41 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed May 20, 2014

Stayed here 2x in 4 days during a vacation as a stopover. It is a good hotel, right off the NYS Thruway. Clean, comfortable and reasonably priced - they have done a great job with the renovation of the hotel. The bed was comfortable each time, the shower hot, the television was top quality - overall it was a great... More

Was this review helpful? Yes 2
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

At Red Roof Inns we are 100% committed to the safety and security of our guests. As part of this ongoing commitment, and in an effort to better serve our guests, we have installed guest room safes by Safemark in each one of our rooms. For your protection, privacy, peace of mind and recourse in the unlikely event of a... More

Brisbane Queensland
Top Contributor
88 reviews 88 reviews
24 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed May 20, 2014

Comfortable motel in Syracuse NY. Having travelled all day and then getting totally lost in Syracuse, we were pleased to get a positive tip about the Red Roof Inn. Thankfully there were rooms available for us and we settled in nicely. The motel is handy to Joey's Italian Restaurant just down the street. What a great place to eat. If... More

Was this review helpful? Yes
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Please allow me to first thank you for staying at our property. We really appreciate your business. I also want to thank you for your feedback and comments regarding your recent stay. We have been quite busy with some work crews recently, and they tend to get up and out early in the mornings. However, we do have staff on... More

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Additional Information about Red Roof Inn Syracuse

Address: 6614 N Thompson Rd, Syracuse, NY 13206
Location: United States > New York > Finger Lakes > Syracuse
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Syracuse 2*
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Also Known As:
Red Roof Inn Syracuse Hotel Syracuse
Syracuse Red Roof Inn

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style
#1 Best Value Hotel in Syracuse
Hotel Class
Official Description (provided by the hotel)
Syracuse is the commercial and cultural hub of central New York State, and Red Roof Syracuse is convenient to so many Syracuse attractions! LeMoyne College, Hancock International Airport, and SUNY Health Sciences are within 10 minutes; the Amtrak Station and Carousel Center are 10 miles from the hotel, and Rosamond Gifford Zoo, Syracuse University, and the Carrier Dome are all within 15 miles. Red Roof Syracuse is within minutes of a shopping mall and many restaurants. The friendly staff ensures guests feel confident, significant, and delighted. Red Roof Syracuse is renovated with all new rooms, contemporary furniture, new bathrooms with granite countertops, a comfortable easy chair and more. All rooms offer free WiFi and a flat screen TV.. Experience our coffeehouse-style coffee and tea. This location offers “On Command Video” with a selection of free TV channels, pay-to-view premium channels, and movies, as well as music and games. One well-behaved family pet per room is welcome. ... more   less 
Number of rooms
114

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