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Red Roof Inn Syracuse

6614 N Thompson Rd, Syracuse, NY 13206
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Red Roof Inn Syracuse
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322 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Musty, warm as anything with the low performing AC unit kept off before we walked in (didn't do a whole lot once we turned it on). You get what you pay for, but on a budget, it's a good clean bang for the buck.

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Chateauguay, Canada
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

All though the hotel was clean and staff was very nice, I was disappointed. There was no fridge but there was a safe!! I think that they should have a fridge before a safe. There was only a desk chair, no arm chair. It is an old hotel which has been somewhat renovated, but I think that they still have... More 

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for sharing your thoughts on your recent stay with us. From your comments, I gather that you stayed in one of our Standard King Rooms. These are the basic rooms that we offer at the hotel. We do offer a Superior King Room that would be much more suited to your needs. It is a much larger room,... More 

Forked River, New Jersey
Level Contributor
11 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Overall, my stay at this Red Roof Inn wasn't bad. It just wasn't good. My first experience with the hotel is the front desk when I checked in. The man (Bill?) had zero personality and wasn't friendly. While this isn't necessarily a big deal, he is the "face" of the hotel at check in. I don't expect the employees to... More 

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

First, let me Thank You for taking the time to give us your feedback on your stay with us. Comments like your are not nice to hear, however, they are critical in improving our business. I sincerely apologize and I am very disappointed in the service that you received upon check in and the condition of your room. I can... More 

MAYFIELD HEIGHTS
Level Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is just off of the New York Thruway on Carrier Circle. VERY easy to get to. This is an inexpensive motel, but great for motorists needing an overnight. The rooms although small are modern and comfortable. Front desk guy was VERY friendly. Overall, a great value!

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for sharing your thoughts on your recent stay with us in Syracuse. We enjoy receiving feedback from our guests. It allows us to focus on areas that need some attention and to continue doing the things that work. I'm pleased to hear that my desk staff was very friendly and helpful during your stay. We do hope that... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here with my daughter on a visit to Syracuse University. Nice, clean room, quiet area, restaurants close by. Close to Syracuse University. Plenty of electric outlets and nice flat screen TV. Would stay here again.

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are so pleased to hear that you and daughter enjoyed your recent stay with us. Comments like yours are always a pleasure to hear, and it gives my staff that extra incentive to know that their hard work really is appreciated. We do look forward to your next visit to the area. More 

Whitby, Canada
Level Contributor
80 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel has been updated and is clean. Access to rooms is outdoors. The guests were very noisy in the adjoining room. Lots of electrical outlets for charging devices. It is conveniently located near Joey's/Pronto Joey's, excellent Italian food, and Denny's. We would definitely stay here again.

Was this review helpful? Yes 1
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are pleased to hear that you enjoyed our recent upgrades to our inn. We currently do have staff on 24 hours a day to address any issues, such as noise complaints, that are reported to us. Our goal is to give each guest the kind for service that makes them want to return. We do look forward to seeing... More 

Chelmsford, Massachusetts
Level Contributor
114 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stopped here in a drive out west, The Red Roof Inn was clean, the bed comfy and the room was amazingly quiet given it was right next to the NY Thruway. I was happy to see a mini fridge in the room. I received a bottle of water in the morning. All in all, quite a bargain!

Was this review helpful? Yes 1
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thanks for stopping in to see us during your trip. We are pleased to hear that you enjoyed your accommodations with us. It is always a nice surprise to hear that we exceeded your expectations. We do hope that you will consider stopping in to see us again. More 

common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Clean room, sheets, bathroom. Friendly staff. Very close to the University and close places to eat. I stayed here in April for spring acceptance students day in Syracuse University with my two children and they loved it too. Flat screen tv , plenty of channels. We need it more towels the girls where very kind and keep checking on us... More 

Was this review helpful? Yes 1
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are so pleased to hear that you enjoyed your recent stay with us in Syracuse. Our location is very convenient to both Syracuse University and Lemoyne College. We hope that you visit to the college went as planned, and that we will be seeing more of you in the future. More 

Mont Vernon, New Hampshire
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed June 22, 2015

Stay here overnight on the trip back home. Extremely easy on-off. The place was nice, with 3 floors. The rooms were all renovated and very nice. Clean, comfortable. Free wi-fi (that actually works), and pets stay free.

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are glad that you found our location with ease, and that your room was clean and comfortable during your stop over with us. The next time that you pass through the area, you should consider visiting some of the sites in Syracuse. We do hope that you visit again real soon. More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 21, 2015

Great location because it's near shopping malls like Destiny USA & Restaurant(s) like Denny's across the street, pizza joint, Dunkin Donuts & Burger King/ Wendy's about a 1mile or 2mile south of the hotel.

Was this review helpful? Yes 1
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for sharing your feedback on your recent stay with us. With our convenient location, right off of the NY State Thruway, we are very easily accessible to many great sites to see in the local area. The next time that you are in Syracuse, try visiting the Rosamond Gifford Zoo, where we have a new baby elephant and... More 

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