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All 31 Syracuse hotels

Red Roof Inn Syracuse

2.0 of 5 Hotel   |   6614 N Thompson Rd, Syracuse, NY 13206
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Red Roof Inn Syracuse
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71%
Ranked #15 of 31 hotels in Syracuse
A recent review
5 of 5 stars reviewed 4 days ago
HojasRojas Hamilton, Canada
  • Reviews (233)
  • Photos (18)
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233 people have reviewed this hotel

Traveler rating
    56
    103
    53
    9
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36
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Russian first
  • Any
English first
Hamilton, Canada
Top Contributor
111 reviews 111 reviews
60 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel seems recently renovated. We had a superior king on the third floor that was very clean, comfortable and spacious for the walk in price ($65+tax). Wifi worked well. Free parking. A good option when stopping along the thruway in Syracuse. If they are full there are a few other hotels near by.

Was this review helpful? Yes 1
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are pleased to hear that you enjoyed your recent stay with us in Syracuse. We were actually renovated in 2013, and we work very hard, every day, to keep the rooms in top running order. We are happy to hear that you tried one of our Superior King rooms with the in room coffee, large work space, and small... More

Niagara Falls Ny
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

I try to stay at a red roof when ever I travel. The friendly staff and clean rooms. fridge, microwave, coffee maker, free wi-fi and nice beds. It was a great location to activities and places to eat..

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are pleased to hear that you enjoyed your recent stay with us in Syracuse. We are conveniently located to Downtown Syracuse, Destiny USA Mall, and some great local shops as well. We always enjoy hearing from our customers, and sharing the feedback with our staff. We do hope that you will come and visit us again real soon. More

Montreal, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

I have been staying at this hotel now for at least two years. Every time, I arrive for check in the evening receptionist, (lady with the short hair) try to get me to pay more than they advertised. This happens every time and is the only hotel I repeatedly have to do this with. I never book online but I... More

Was this review helpful? Yes 1
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for sharing your comments on your recent stay with us. Comments like yours are not always nice to hear, but they help us to improve our business practices and our necessary to grow. I do apologize for the inconvenience. However, there are some promotions that are run online that we do not have access to at the property... More

Orlando, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Stayed for 5 nights and paid $50 per night or so. Lacking some amenities but the value and cleanliness was right on point. Staff was also very friendly and helpful. There were also some local Italian restaurants within walking distance. There was also a Denny's and a Dunkin Doughnuts within walking distance too if your in to that kind of... More

Was this review helpful? Yes 1
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for taking the time to share you feedback about your recent stay with us. At the Red Roof Inn, we strive to offer clean, comfortable rooms at affordable prices. It sounds like we achieved our goal during your stay. If Joey's Italian, next door, is not your first choice, we do have a strip of restaurants within a... More

Belleville, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Have stayed at this inn several times over the past 4 years both on shopping trips and golf trips with a group. Have had very few complaints. Once the elevator was unserviceable but generally all is normally in good working order. The pillows are not the best but the mattresses are fine. Overall my 4 rating is fair considering the... More

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Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for taking the time our of your busy schedule to rate your recent stay with us. We are a great stopping point for both golf and shopping, as we are centrally located in Syracuse. Just minutes from several excellent golf courses, and Destiny USA Mall. We Thank You for your continued support over the past four years, and... More

La Salle
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 23, 2014

I know that this is a no frills hotel but I have to say that I am impressed. I have stayed at much more expensive places and not been nearly as happy as I am with Red Roof Syracuse. We had prebooked through expedia.ca but when we got to the hotel we were concerned about a group of men standing... More

Was this review helpful? Yes 1
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

I appreciate your comments regarding your recent stay at the Syracuse Red Roof Inn. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to... More

Toronto, Canada
Top Contributor
57 reviews 57 reviews
41 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed May 20, 2014

Stayed here 2x in 4 days during a vacation as a stopover. It is a good hotel, right off the NYS Thruway. Clean, comfortable and reasonably priced - they have done a great job with the renovation of the hotel. The bed was comfortable each time, the shower hot, the television was top quality - overall it was a great... More

Was this review helpful? Yes 2
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

At Red Roof Inns we are 100% committed to the safety and security of our guests. As part of this ongoing commitment, and in an effort to better serve our guests, we have installed guest room safes by Safemark in each one of our rooms. For your protection, privacy, peace of mind and recourse in the unlikely event of a... More

Brisbane Queensland
Top Contributor
80 reviews 80 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed May 20, 2014

Comfortable motel in Syracuse NY. Having travelled all day and then getting totally lost in Syracuse, we were pleased to get a positive tip about the Red Roof Inn. Thankfully there were rooms available for us and we settled in nicely. The motel is handy to Joey's Italian Restaurant just down the street. What a great place to eat. If... More

Was this review helpful? Yes
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Please allow me to first thank you for staying at our property. We really appreciate your business. I also want to thank you for your feedback and comments regarding your recent stay. We have been quite busy with some work crews recently, and they tend to get up and out early in the mornings. However, we do have staff on... More

Napanee, Canada
Top Contributor
72 reviews 72 reviews
5 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed May 17, 2014

I like the floor in the room. The bed is comfortable. I like that the room has a sprinkler system. The red roof is a busy location. The location is beside busy highways that you can hear. You can hear big trucks in the toll road parking lot. The red roof inn welcomes patrons with pets.

Was this review helpful? Yes
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

Thank you for sharing your thoughts on your recent stay with us at the Red Roof Inn in Syracuse. We accommodate all types of guests, and we strive to provide each and every one of them with a great experience. We are located close to the highway for convenience, and at times, it can be a little loud if you... More

Tiffin
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 of 5 stars Reviewed May 14, 2014

My room was clean and very comfortable, with all the basics. After driving for 9hours I needed a restful night and got it! The staff is very pleasing and courteous. RRI is always affordable and I have found the locations that I have stayed at are easily accessible from the highways, with restaurants close by. Would I stay here again?... More

Was this review helpful? Yes
Red157, General Manager at Red Roof Inn Syracuse, responded to this review

We are so pleased to hear that you enjoyed your recent stay with us. We take pride in the quality of our hotel, and the service that we provide to our customers each and every day. We truly appreciate your feedback to help us to continue to improve and provide our guest with the best lodging needs that we can.... More

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Additional Information about Red Roof Inn Syracuse

Address: 6614 N Thompson Rd, Syracuse, NY 13206
Location: United States > New York > Finger Lakes > Syracuse
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Syracuse 2*
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Also Known As:
Red Roof Inn Syracuse Hotel Syracuse
Syracuse Red Roof Inn

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style
#1 Best Value Hotel in Syracuse
Hotel Class
Official Description (provided by the hotel)
Syracuse is the commercial and cultural hub of central New York State, and Red Roof Syracuse is convenient to so many Syracuse attractions! LeMoyne College, Hancock International Airport, and SUNY Health Sciences are within 10 minutes; the Amtrak Station and Carousel Center are 10 miles from the hotel, and Rosamond Gifford Zoo, Syracuse University, and the Carrier Dome are all within 15 miles. Red Roof Syracuse is within minutes of a shopping mall and many restaurants. The friendly staff ensures guests feel confident, significant, and delighted. Red Roof Syracuse is renovated with all new rooms, contemporary furniture, new bathrooms with granite countertops, a comfortable easy chair and more. All rooms offer free WiFi and a flat screen TV.. Experience our coffeehouse-style coffee and tea. This location offers “On Command Video” with a selection of free TV channels, pay-to-view premium channels, and movies, as well as music and games. One well-behaved family pet per room is welcome. ... more   less 
Number of rooms
114

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