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Hampton Inn & Suites Syracuse Erie Blvd/I-690

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3017 Erie Boulevard East, Syracuse, NY 13224
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Hampton Inn & Suites Syracuse Erie Blvd/I-690
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Hampton Inn & Suites Syracuse Erie Blvd/I-690
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400 reviews from our community

Traveler rating
    209
    141
    38
    10
    2
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193
85
9
76
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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There are newer reviews for Hampton Inn & Suites Syracuse Erie Blvd/I-690
See the most recent reviews
Hewitt, United States
1 review
5 of 5 stars Reviewed September 30, 2013

The Hampton located on Erie Blvd. in Syracuse NY is well managed, we could not find anything that was neglected in cleanliness or attentiveness to the guests. The stay was more than comfortable and welcoming. Looking forward to a repeat visit.

Review collected in partnership with Hampton

Was this review helpful? Yes
cristina b, Director of Sales at Hampton Inn & Suites Syracuse Erie Blvd/I-690, responded to this review

We truly value all the comments that are left for future guests on TripAdvisor and make sure to share them with all the staff. Thank you so much for adding your comments and for being our guest! We look forward to having you stay with us again in the future! More 

Pittsburgh, United States
1 review
5 of 5 stars Reviewed September 27, 2013

Rooms were like new, clean, and modern. Hotel staff was friendly, breakfast was extremely good, lots of choices and the dining area was clean and spacious. This hotel looked like it was just built, brand new and well kept.

Review collected in partnership with Hampton

Was this review helpful? Yes
cristina b, Director of Sales at Hampton Inn & Suites Syracuse Erie Blvd/I-690, responded to this review

Thank you so much for your kind words on TripAdvisor! We share all of our reviews with our staff and they truely enjoyed reading yours. More 

United States
1 review
5 of 5 stars Reviewed September 23, 2013

The room and beds were great! The bathroom was large and clean. The pool was clean and refreshing and the hot tub was relaxing. The staff was excellent, including our housekeeper Topaz, who was incredibly accomdating and efficient. The breakfast was delicious. I have no idea why anyone would compain about the area of the hotel. The area is not... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
cristina b, Director of Sales at Hampton Inn & Suites Syracuse Erie Blvd/I-690, responded to this review

Thank you so much for your kind words on TripAdvisor! We share all of our reviews with our staff and they truely enjoyed reading yours. I am happy to hear that your stay was pleasant and that we will have the pleasure of having you as a guest again in the future! More 

Long Island, United States
1 review
4 of 5 stars Reviewed September 20, 2013

Good location that is close to the University and popular surrounding area attractions....very friendly staff....clean accommodations....solid value (decent rates/free parking/complimentary breakfast)!

Review collected in partnership with Hampton

Was this review helpful? Yes
cristina b, Director of Sales at Hampton Inn & Suites Syracuse Erie Blvd/I-690, responded to this review

Thank you for being our guest this past weekend and for posting a review on TripAdvisor ! I am happy to hear that your stay was pleasant and that we will have the pleasure of having you as a guest again in the future! More 

opteron
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 18, 2013

Finding the entrance to the hotel was a little bumpy. The sign was one of the lower (and smaller) ones on a board that had larger blank ones, which we kept missing as we drove by. But, we eventually saw it and checked in. The desk staff (always a strong point at Hampton Inns for us) checked us in and... More 

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cristina b, Director of Sales at Hampton Inn & Suites Syracuse Erie Blvd/I-690, responded to this review

We would like to thank you for your constructive comments about the hotel and the staff. Please know your concern has been passed on to the management and ownership of the property. More 

Columbus
2 reviews
5 of 5 stars Reviewed September 14, 2013

We stayed at the Hampton Inn in Syracuse, NY on our way to and from Cape Cod. We found the room to be very comfortable & the pool/whirlpool to be very clean. We eat a Paleo style diet and found we were able to do so with the complimentary breakfast. That was a pleasant surprise! We found all of the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
cristina b, Director of Sales at Hampton Inn & Suites Syracuse Erie Blvd/I-690, responded to this review

Thank you so much for your kind words on TripAdvisor! We share all of our reviews with our staff and they truely enjoyed reading yours. More 

Buffalo, New York
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed September 12, 2013

I have stayed at this hotel 3 times for business. It is a newer hotel, with spacious rooms and a good common area - breakfast is typical. This visit I was disappointed on my welcome - the girl at the front desk was obviously annoyed with someone on the phone and slammed it down when I was approaching the check... More 

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cristina b, Director of Sales at Hampton Inn & Suites Syracuse Erie Blvd/I-690, responded to this review

First, thank you for taking the time to give a review of your past stay. I am deeply sorry to hear that your stay with us was disappointing. We appreciate this information and will use it to better improve the quality of stay for our future guests. Please know your concern has been passed on to the department managers to... More 

Fort Lauderdale, Florida
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed September 11, 2013

Nice hotel, only a few years old. A/C worked well, everything was clean. Room was so large, the TV could have been a little bigger because of the distance from the bed. But that is a minor issue. Not a great area, but we didn't feel unsafe. We were in town Aug 23-24 for the NY State Fair. The hotel... More 

Was this review helpful? Yes
cristina b, Director of Sales at Hampton Inn & Suites Syracuse Erie Blvd/I-690, responded to this review

We truly value all the comments that are left for future guests on TripAdvisor and make sure to share them with all the staff. Thank you so much for adding your comments and for being our guest! We look forward to having you stay with us again in the future! More 

Madison GA
Top Contributor
165 reviews 165 reviews
50 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed September 10, 2013

This is definitely the largest room we've had this trip. The desk area was quite impressive. The room was well designed, quiet and comfortable. I was a bit surprised to find that the duvet was heavier than in other Hampton Inns; I'd suggest going to the lighter weight for guest comfort. The lighter weight provides ample warmth. The evening cookies... More 

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cristina b, Director of Sales at Hampton Inn & Suites Syracuse Erie Blvd/I-690, responded to this review

We are thrilled to hear Hampton Inn & Suites Syracuse exceeded your expectations. We are happy to know you had a fabulous stay with us while visiting Syracuse and are excited for your future stays with us. More 

Syracuse, New York
Top Contributor
74 reviews 74 reviews
22 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed September 9, 2013

All of the recent reviews here seemed positive, unfortunately, my experience was a different one. Yes, this hotel is difficult to find, tucked off of the road, behind a Chuck E Cheese. The hotel is gorgeous to look at, inside at out. The clerk who handled our check-in was very friendly, pointing out fresh cookies for us to enjoy. A... More 

Was this review helpful? Yes 1
cristina b, Director of Sales at Hampton Inn & Suites Syracuse Erie Blvd/I-690, responded to this review

Thank you for taking the time to share your feedback on your recent stay at our hotel. We sincerely apologize for the unpleasant smell encountered during your stay. We understand that travel is very important and try to make sure all our guests have a rewarding experience at our hotel. We hope you will consider staying with us again in... More 

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